Good quality products at a great price. Bought a runner that was better than I expected! Minus 1…read morestar bc of cost for exchanging for a smaller size.

My wife and I spend a fortune at this store every year, but the customer service has been awful…read morelately. This last weekend we were looking to purchase all new bedding. Back in that section was a congregation (5) of employees looking like they were having a casual chat. A few minutes later we needed help finding out if something we wanted was out of stock or simply in the storages areas we can't reach. We putzed around looking for other bedding items for a good 15 minutes before any sales associates re-appeared. This time there were 2 younger employees congregating in that section. One was sitting in the chairs meant for customers at the desk and they were both staring at their phones. We walked up to them and stood there for a good 30 seconds looking at them (obviously needing their help) when finally I had to ask "Are either of you guys on the clock right now?". We went back the next day to purchase a few things we needed the next day. We didn't need the help of any associates, but when we needed to check out there was a long line and 2 people on register. One was on the phone and not helping anyone. The other left the counter when she was done helping the customer she was with. As the line grew longer and longer (no cashiers checking ANYONE out) we walked up where the girl had previously been checking folks out (the register light was on indicating it was open) and stood there for several minutes watching the other employee still talking on the phone. Management needs to really step it up at this location.

Francis Furniture staff so impresses me with their professionalism and service in going out of…read moretheir way to help make sure my experience is positive. In all my purchases I have been completely satisfied and happy with my furniture. Their follow up and customer care has been 5 stars for sure.

they suck with customer service and support. i bought 4000 dollars of furniture and wasn't what i…read morepaid for and they wasn't even helping me with the problem

My husband and I had an amazing Experience at Sleep Outfitters with Bryan and Steve at their Huber…read moreHeights store. They helped us select the proper mattress for our unique sleep styles. The coolest part was how Bryan and Steve helped us do a quick 3-minute evaluation on their Bed Match machine. The Bed Match machine uses science to help select the best mattress for us. We highly recommend shopping at Sleep Outfitters and using the Bed Match machine, it completely took the guesswork out of the selection process for us. We ultimately selected one of their Kings Down Hybrid mattresses along with an amazing adjustable base (that even had a massage function). We took advantage of their easy 5-year 0% interest financing, and they even threw in a few free gifts! Thank you to the team at the Huber Heights Sleep Outfitters store for making the process of buying our new mattress easy and affordable.

Bryan and Zach were wonderful. To be honest, I didn't think we would be purchasing a mattress when…read morewe went in. I didn't know what I wanted and I didn't know what could help my broken body. They both greeted us right away and Zach came and asked us what we were looking for. I think he could tell I had NO idea why I was there. After speaking for a while, Zach discovered our mattress we are currently sleeping on is from Sleep Outfitters--8 years ago! Zach looked our name up in their computer and found our purchase from 8 years ago. He submitted a warranty claim because we told him there was a dip in our mattress; my man was fine with the dip, but I would fall into it and couldn't get back out Zach and Bryan helped us find the perfect mattress and even turned out the lights when I started to fall asleep on it lol. We received a SUBSTANTIAL credit for our old mattress. That same week, they picked up our old mattress and delivered our brand new Tempur-Pedic We got an great deal, fantastic service and the warranty on our new mattress, mattress protector and sheets is excellent too!

Location: 40 W. Main Street, Tipp City Ohio…read more Website: https://sugdenfurniture.com Specialty furniture store. See website for hours as well as brand catalogs, including Hooker Furniture and Bernhardt. When you reach the point in your life where you value quality and service; this should be your furniture store. Sugden Furniture carries the best furniture lines and can special order the pieces with your choice of fabrics and finishes. Their prices are competitive as well and I noticed some great finds for floor samples. You will feel good supporting a local store. What will really catch your eye though is the quality. Sofas, chairs, tables, dressers, beds... all top quality and a great variety and the most knowledgeable sales personnel I have ever experienced.

A very service oriented store. Large selection of options in a small store. Family run and very…read morepersonable

Huge shout-out to Woodcraft Furniture! The drawer in our kitchen island broke. It was original to…read morethe house, so it's seen a LOT of years. I was not ready to replace the whole island. I called Woodcraft to see if they could help. Without hesitation, the wonderful staff said to bring it in and they'd look at it. Woodcraft problem solved it and fixed it . Super helpful, easy to work with, and locally owned.

I was gifted a table and chairs from 1970's and wanted to repair the chairs and add 4 more to…read morematch. Josh was able to help make sure we had a company that would wood match the old chairs and repair them while making new ones to go with it. It all turned out beautifully! I would recommend working with this crew anytime you need customized furniture work!

Great service and good products. Shoutout Eric Halsey for the selection and values. Super nice dude…read moreand was extremely helpful!

They have so many different brands. Sales associates are very helpful to understand the product…read more Best Customer service and Product in Dayton mall area.

Cute little consignment store with some very nice treasures. The owner is very sweet, however it…read morewas difficult to shop comfortably because she followed us through the store talking and explaining about everything in it. My husband and I were interested in a piece but didn't have any moment that she wasn't right with us to discus, so we needed up leaving empty handed. I didn't get the feeling she was following us because she didn't trust us, more that she was desperate for a sale and tried to talk everything up to convince us we should buy.

Just had a very unpleasant experience with Les Lomax at Uniques Unlimited / Larrick's Warehouse. I…read morecalled about purchasing chairs for FilmDayton and he gave me options and agreed to sell me a lot of 27 used chairs for $500. I agreed and he said he'd write up the invoice and call me back to get payment and arrange delivery. He called back and said it going to be $625. I said we'd agreed on $500 and he said he didn't have a calculator when he quoted me. I asked him to honor his quote and he told me no, it was his mistake but it would be $625. Spoke with Les's boss this morning, which also happens to be his wife and she said that she would not honor the $500 price, Les wasn't authorized to offer that, then tried to say I must of heard wrong, and ended with saying she didn't want my business. Don't worry I'll never shop there again!

Carla was fantastic! I should have gone the Larrick's first, but I ended up there. They had the…read morebest options for me. They worked with me and I got exactly what I wanted in a very timely manner. I bought a 'built to last a lifetime desk' that I didn't see anywhere in the Dayton area, and I went to many locations. I got my desk sooner than expected and delivery was flawless. Rob D