We ordered an Amish Entertainment center January 2021. It was crafted beautifully. However, it…read morewas a very long wait. Delivered September 2021. It came in a month earlier, but either the owner, Jeremy, or his assistant, wasn't satisfied with the finishing. They sent it back for refinishing. Good luck having a large store do that. We love the way the draws close. Very smooth. I'd like to add an additional comment on the dining set, see our previous post. We now use it daily and it cleans beautifully. Just a drop of water on a microfiber cloth. Of great importance, if one of the chairs should be damaged, (very unlikely)you can just order another one. I have seen numerous complaints from customers of large furniture stores, stating that when they wanted a replacement, the item was no longer available. That's a big advantage in ordering custom handmade furniture.

Good service. We had them make an entry bench for us and it came out beautifully. The service was…read moregreat and we love the bench!

Really just awed by our service experience here. I've known about Knollwood for years, as I grew…read moreup down the street a ways in Page Manor. Now we live a bit far away, but in an online search for a place with a good selection of healthy house plants, Knollwood came up repeatedly. So we drove down & were amazed by the terrific selection of not only house plants, but also pots, gifts & beautiful Christmas decor! The place is huge and it's FULL! And the products they're making for Christmas are stunning. Even my somewhat curmudgeonly husband was impressed. And their prices, especially for house plants & pots, are way lower than other competitors, even the big box places. The plants are healthier, too. And the best thing was the help we received. I was seeking advice for plants I might not accidentally kill, and the lovely young woman who helped me (I think her name was Kirsten or Kristen??) was so knowledgeable. She asked some good questions, then gave me advice on what to choose, and then while I was shopping she thoughtfully placed two gifts I had already chosen into pretty organza gift bags! I was really just amazed by this, Amazing selection, prices, and especially service that you just don't get anymore these days. You'll find all of it at Knollwood!!!

Very nice selection of nursery stock. Beautiful store and customer service so good! Everyone there…read morewas helpful and kind.

Two years after my first review I'm still loving Bern's. They have great sales and healthy plants…read more There is always help with your choices and questions.

Quality and selections are always great. My annual planting always begins at Berns Garden Centers.read more

We had a good experience. We were helped to find an arm chair that would work well in our small…read morehouse. The chair was on sale and we also got a military discount. Everyone from the two salesmen to the sweet gentleman who helped load the chair in our truck were polite, helpful and friendly.

Nice options "ok" prices (high but that's how most the…read moredecent stuff is) Good service

I went to HomeGoods today to buy a rolling cart. They only had one white metal card in the size…read morethat I needed. The paint was chipped off on the "feet" of the cart and came off when touching it. Flaked paint was literally on my hands when I touched the wheels. I asked the cashier if she would be able to give me a discount on the rolling cart. I really didn't want to pay the full price of $59.00 for an defective item. She looked at me and said: I will not discount the cart but you are welcome to buy yourself some paint or a white marker to repair it. Ok- so let me summarize. I am paying the full price and then go out to buy sanding paper, paint etc to make the item look like new when it was supposed to be new at purchasing? I always liked HomeGoods but this experience makes me want to go to their competitors now. It has been a long time since I have experienced such poor customer service.

Home Goods (much like the other brands in the TJ Maxx family of stores) is hit or miss with me. But…read moreto be fair that's expected with their always changing inventories. Anytime I move or want to redecorate my living space, Home Goods is my first stop to look for everything from new dishes to wall art to decorative pillows. This Home Goods in particular is usually pretty well stocked with quality home pieces at prices that are hard to beat. Keep in mind that they usually don't restock the same items twice, so if you see something you like you can't assume it will be there the next time you stop in. I've also run into the issue of HG only having one item in stock when I need two (i.e.: a set of matching lamps or pillows). Can't say that's their fault, just something to keep in mind.

We have begun looking for furniture for our theater to update things. We stopped here to try & find…read morea couple end tables. We bought things here before and we enjoy the creative aspect of their goods. The first thing that caught my eye was a wine bar made from an old steel tank. Adorable. Some of the light fixtures were also very creative and cute. Unfortunately we didn't find end tables that fit our needs. I'm sure I'll shop here again when looking for furniture.

This is a review for Arhaus as a company and not our local retail store. Unless you are buying a…read moreproduct that is in stock at the local retail store or sitting in their distribution center, do not trust anything they say about delivery times. We are currently waiting seven months for a product that was promised to be in stock and would be delivered when we moved into our new home which was two months after the order date. Product was paid in full on November 10, 2024. We have been given at least four different dates of when this product will arrive. We are still waiting.... We have been told that the product would be ready to be delivered early April 2025, April 13, 2025, at the latest May 31, 2025 and today they have told us at the earliest time that the product would be in stock in the United States will be June 10 2025. The product was ordered on November 10, 2024. This is for side dining chairs. We have spent a significant amount of money furnishing our new home with Arhaus furniture and I will never do business with this company in the future. For what we have received so far, the quality of the product is good but this company is highly unethical and will tell you anything to try to appease you. Again, unless this is a product that is in stock at your local store or guaranteed to be sitting at your local distribution center, I would not purchase from this company.

Great service, really nice selection of parts. Had to stop in with 6 minutes till closing time to…read moreget some drill-bits, they welcomed me in and still gave great service. 10/10 recommend, I will be back for sure!

Great staff. Very helpful. Quality merchandise. Easy to find what I was looking for. Location in…read moreheart of Beavercreek which makes it very convenient to shop.

Couldn't be happier with our Hot Springs hot tub! Their staff was extremely helpful allowing us to…read moretry out all of the hot tubs before our purchase. And I'm glad we did....We ended up buying a different one than I thought I wanted. They have also been very helpful with my follow-up questions in learning to maintain our tub. We have totally enjoyed sitting in our Sovereign, watching the 8" of snow falling. We've both had less aches and pains with regular use and our grand kids had a blast swimming in the "hot pool" at night. Great experience all the way around!

We just got our Hot Springs jet setter XL delivered today and had an amazing and awesome experience…read moreworking with Kathy Koebel at Hot Springs of Dayton Ohio. From start to finish, she made sure that we purchased the right hot tub for us... Invited us in to try out the ones they had in the showroom and talked us through all of the things that we were looking for and kept us updated on the progress of our order Since I was very stuck on one color. Would recommend them to anyone, especially as long as Kathy is there.