So it has taken me some time to decided to write this review because I really felt a certain way after my last trip here and wanted to be as honest about service as possible.
The 1st 2 times I went to Bebe Nails, I was serviced by T who did such an amazing job, I would recommend her to everyone who still decides to go. But my 3 star rating is mainly based on my experience with the owner, Chris.
I went in on a Sunday morning,for just a nail replacement, no appt but there were only 3 others clients inside and I was told to go ahead and wash my hands and someone will help me. T was just starting on a client and I was a little disappointed but when I saw it was going to be Chris I was a little excited because I had seen such great reviews and the previous times I was there he always seemed so nice to his customers. But apparently that wasn't the case for me because he immediately looked at my hands, rolled his eyes and said I needed a fill. I went along because yes I did need a fill but figured I would get that done next appt, and my experience went down hill from there.
Things seemed tense from the beginning so I tried askimg him how was his day and he immediately picked up is phone as if he was on a call and stayed that way the whole time. The whole time. Twice he got up, threw the tools down, hitting my hands with no apology, walked to the back, stayed gone for at least a couple minutes where I felt incredibly uncomfortable as if I had done something wrong. Came back, still no verbal communication with me, and he was very aggressive in this methods. I'm not a very combative person so I in my uncomfortableness, sat silent while I really wanted to cry. I could the other patrons noticed how he was acting and shared a look of confusion with the lady next to me. When it came time for my polish, I just wanted the same color I had previously because it came out so well but since he wasn't paying enough attention when I show him which one, he stated with a black undercoat and I immediately told him that's not the right color and he said they just didn't do it right. My nails were a beautiful teal with a gold solar flare effect and he made my nails black/purple . I just wanted it to be over at this point so I accepted it telling him he was a professional and I guess I trust his judgment. In the end, I ended up pay $40 plus $6tip and don't plan on going back.
In his defense, while not the color I wanted, the fil job was done well. I will never deny a person their dues if the job is done well, but no one should feel the way I felt. Especially in this racially divided society we live in, I was really expecting better treatment then what I got that day. I pray that he was just having a bad day and my treatment was not based on racial bias. read more