Both Alex and Herbie, the two guys up front, were very kind and professional…read more Vehicle was done on time; oil and filter change, tire rotation, and inspection. Very good experience.

Well, I finally figured it out... A year ago I bought new tires here; expensive Pirelli tires…read more.. Ever since, my alignment has been off. They redid the alignment with no improvement. Last week it struck me the tires looked a little underinflated. Since the new tires are a touch smaller than the OEM original tires I researched what they should be inflated to and came up with 36-38PSI. Well, I discovered they were ALL at 29PSI. A real head scratcher. So, I inflated them to 38PSI, and lo and behold, the car no longer pulls to the right. And it rides a lot better. In addition, if you go back to my original review here a year ago, you'll see they charged me for new TPMS. Well, the TPMS has never functioned since then, and discovering all the tires were way underinflated makes me wonder even more what they did. And Willow Street Mavis is that much worse...

We were visiting Lancaster for a family trip to Dutch Wonderland and found a huge nail in one of…read moreour tires once we arrived. The guys at Doctor Tire repaired it and had us back on the road in under 30 minutes.

I called and they made it a point to let me know on the phone if they had some used or not and gave…read moreme good quotes on the phone. They also were so nice in person and took all my info while I sat because I'm pregnant. Will be coming back!

Great place, prices, and staff! They quickly address the issue with my tire in a short amount of…read moretime.

Awesome place to get your tires. It's like a Pit Stop.... In and out with great friendly service.read more

Come here for your tire needs, they will take care of you. As a customer, I'm well satisfied with…read moretheir service.

I've been using D-M Tire Supply since moving to PA in 2001. Because of Paul and Jim's honesty and…read moreprofessional service, I do not shop around -- I go straight to them when I need tires because I know they will offer the best price. I discovered them because I had taken my car to a nearby national tire dealer to have a tire repaired (staple in the side) but was told it was not repairable but they would sell me a set of tires. I happened to see D-M Tire Supply and the tire was repairable -for a mere $10 (perhaps the reason the national tire dealer wanted me to believe a new set of tires was my only option). I highly recommend D-M Tire Supply for both personal and business vehicles.

Took my truck in to get my tire fixed, when they gave it back to me, there was a crack on the…read morewindow. 100% was not there when i dropped it off and they tried to say it wasn't them. There's no way to prove it was them so I just left but the dishonesty and lack of care is very upsetting.

hood struts installed on lexus, quick and efficient. clean front of store and shop, worked quickly…read moreand as a team in the shop.

Great place! My tires were installed and I was given a great price. No issues at all. The staff is…read morevery friendly. The waiting room is very nice and you can bring your dog.

Had 4 new tires put on my Cadillac CTS4 back in the later part of 2021. The service was scheduled…read moreby my boyfriend who also works in the automotive industry. A discount was given due to his job's afflication with them. I was the one who took my car in and waited for it to be done. Their waiting room was decent for a repair shop and I enjoyed sitting by their big picture window watching birds come and go from the feeder they installed. The front parking lot is tight, and I'm not exactly sure where they take the cars while they're working on them, but it was done quickly. I don't think I was there for more than an hour. Immediately when I got inside I noticed one of the indicator lights were on. After my boyfriend, a mechanic, ran the codes it was determined to be a tire sensor. It was obviously damaged when the tires were replaced. He dealt with them after that, and it was a good bit of an ordeal getting them to pay for the replacement. However it was more than one, as the light was still on after they did the repair. They refused to pay for any more and claimed they were going bad before the tires were put on. I will say I had no problems prior to the tires, and even after I paid to have the others replaced we continued to have problems. I gave the car to my daughter several months back, a good year past when the tires were replaced and to this day she still has problems with the monitors. Three stars because the service I was there for was good, pricing was fair. However as far as admitting they caused the problem and resolving it I was dissatisfied.

We were thrilled when we first discovered Daddario. At that time, we really trusted them…read more However, over the past year, it's been negative experience after negative experience. With them missing or forgetting to do what we needed. Their resolution is "we will get that next time." Not just once or twice. At least the last 5 visits. Most recently we had a car inspection. Needed an oil change but they didn't notice, and didn't offer. Decided to take that car to dealership who happens to be on the same block as Daddario but much easier to get in and out of, plus the dealership is open on Saturdays. Anyway, we go in for an oil change and the mechanic noticed a hole in the tire. A dangerous hole that could cause a blow out on the highway. How did Daddario miss this in inspection? The car had recently hit a bad pothole in neighborhood, left behind by utility company. The inspection was immediately after that incident. I feel like Daddario is in too much of a rush or their mechanics are lazy. They've lost our business. The only reason it's 2 stars instead of 1, is because the guys on the phone and at the desk are friendly. But, yet no accountability for missing and forgetting things.

I am a very difficult person to impress with auto mechanics. But this place consistently delivers…read moreand is always trustworthy. I feel like they really know what they're talking about and they don't push unnecessary upgrades. I find it's easiest to drop my car off first thing in the morning and just take an Uber back home. It gives them all day and they are always fast efficient and affordable, not like some of these tire shops that pushes services and don't care at all about you.

Nice guys, patient and friendly. Got rims and tires for my car. They were very helpful.read more

Had a great experience with Master Tire. I needed a hard to find size for my tires and they had…read moreexactly was needed. They got me taken care of on the same day - less than an hour after we called to check if they had my size in inventory. The staff was friendly and the pricing was reasonable. I'll happily be a repeat customer.

I have used this location for years. Originally, I found them because they were close to the train…read morestation and I could drop off or do a "drive by". Chris is always very personable. He treated me as if I was his only customer each time I came in. Now that i have move further away he has passed his high standards to another of his colleagues and I feel confident in that handover!

Had been going there for over 10 years. Was quoted a price for oil change, nothing was accurate,…read moreall fees added on.Lou was obnoxious & rude.Had to return next day for receipt & Terry, always nice , chked to make sure they actually put correct amt of oil in. Poor service= no trust. Offered me a free oil change if I didn't report them. I refused it & will never go back.

The Mavis location at 300 N. Queen Street in Lancaster, PA is amazing. A "model" for other Mavis…read morelocations. We had an emergency tire need while in Lancaster on vacation. We stopped by this Mavis location to repair our tire with a screw in it, and they treated us like family! Professional, friendly and empathic to our need while very far from home. Sebastian in particular was incredibly nice and had our tire fixed in no time! We highly recommend this location and will always remember the kindness they showed us.

Great service - addressed my issue same day - explained the issue and gave me options - I went with…read moretheir recommendation which was not high pressure at all