Mike is a super busy guy, but a master mechanic and body work expert. One of the last good places…read moreto bring a classic in the area for work, just be prepared to wait a bit to get in.

This was my first time using Phillips, my company brings some of their vehicles over to them for…read moreinspection and thought I would give them a try. I brought my car here on Monday (8/1) due to a noise that it was making on the left drivers side. Drop off was a bit confusing as the front door was open but there wasn't anyone at the desk and I waited for about 5 minutes or so and had to walk around to find someone. A gentleman came from the shop area to help. He was pleasant and took my information and promised to give me a call with the diagnoses. I had informed him that it was my only vehicle and that I would need it back ASAP to be able to get home, he assured me that I would hear from someone that morning. I heard back from them at 11:57AM and they let me know that the strut mount and ball joint on the left side were broken and needed to be replaced. She quoted me a price of $350.00 for each and told me that it wouldn't be any higher than $700.00. They didn't have the strut mount in stock for my car and they would have to order it and it would arrive the following morning. I agreed to these repairs and we both hung up. Tuesday morning came and about 11AM I called over to see if the part arrived and to discuss how we were going to handle the payment. The owner indicated that yes the parts arrived and that they would be working on my car that afternoon and it should be completed. I said okay and thought everything was fine. By 4PM I had started to call them to find out the status of my car as I was getting ready to leave work to come over and wanted to be sure that it was completed. After about 1/2 hour I got a call back and was told that it was done and they "just had to get the paperwork completed". I said okay not a problem and asked what the total was and was told "once the paperwork together we can let you know when you arrive". I made my way over to them about 10 minutes later. Once I arrived a gentleman asked me to have a seat they were just finalizing the paperwork. After another 10 minutes a female walked in and we said hello and I continued to wait. After another 10 minutes the female asked me to come up to the desk she was ready for me (at this point I realized it was the owner), I came up to the desk at which time she handed me a bill for $1,041.53 which was significantly more than the approx. $700.00 which she quoted me. She then proceeded to tell me it was because they replaced the right side strut mount as well due to it being a "safety issue" and would not pass inspection. While I understood the safety issue and it not passing inspection that was NOT what my car was there for. It was there for the noise on the left hand side of my car. When I asked why repairs were done that I had NOT authorized I was told that the mechanic felt since it was a "safety" issue and the owner wasn't around to call me that he would just replace them. When I pointed out that this was unacceptable the owner proceeded to tell me that it wouldn't pass inspection (yes my inspection was due) and that it was a safety issue. While I told her I understood all that my issue was WHY DIDN'T ANYONE CALL ME TO GET AUTHORIZATION. More than likely I would have approved it, however, NO ONE called me. It wasn't like they gave me a discount on the price either. It was the same amount to replace the left side (including labor) as it was the right side. I was then "forced" into an agreement to pay the difference by the end of the month, however, I didn't agree with this, however, they were holding my keys hostage and I had no way to get home and felt I had no choice. I understand mistakes happen, but I didn't authorize this work and I can't verify if in fact the mount was bad as they didn't show me the part etc. There was no issue with the right side when I brought it in and believe that I was taken complete advantage of.

My son's Subaru exhaust was so rusted it needed everything replaced from the engine to the…read moretailpipe. At a loss, I decided to call Yarnall's Garage... and boy, am I glad I did! It took about a week to get an appointment, but once we were in, Bobby had the repair done in just a few short hours. He was super easy to talk to, explained everything clearly with an accurate estimate of the job, and kept me in the loop the whole time. The work and customer service was top-notch and I even got a follow-up text thanking me for my business. This is the kind of shop I'll keep going back to without hesitation!

I had my Tesla inspected. Great scheduling, service, and communication. They were worried I'd need…read morenew tires after 20,000 miles because...it's a Tesla. After the inspection they told me I'd get another 5,000-10,000 miles out of the tires. And that they're wearing even. I canceled the tire rotation I was about to schedule with Tesla. Saved me $70. Thanks Yarnall's!

Outstanding service at a fair price. Needed some tire work done and was completed very quickly.read more

Still happy with the service here. They let me know what services are "due" by the car maker, but…read morethere is no hard upsell pressure that you might find at a dealership. I usually drop my car off in the morning and get it by late afternoon the same day regardless of what needs to get done. Guys on the phone are pleasant and informative.

This was my second time in and both times were great. When you walk in, or call, you will most…read morelikely be greeted by Pat who is very friendly and very knowledgeable. I felt like they genuinely cared about my vehicle and the work they do, and I will def return when I need auto services in the future

I went to Lewis because my breaks were making a noise. Pat and team did a great job as usual. They…read moreare very professional and timely. They never try to talk you into anything you car might not need. Thanks again!

Quick Lane Auto Repair told me I needed an OEM brake caliper that would cost about $800 and claimed…read moreno aftermarket options were available. A quick Google search showed an aftermarket caliper at AutoZone for around $95. I had Fancher Garage install the part instead and they saved me hundreds of dollars. Do your research and get a second opinion before agreeing to expensive repairs. I am now a loyal customer.

Went for 4 tires on my truck very fair pricing. Great service very nice people. I would highly…read morerecommend.

This post is a long-time coming. What a fantastic business! They responded immediately in December…read moreof 2025, to my anxious email about a broken drivers-side window. Gave me a loaner-car for the day while they finished my car. They were honest about costs, providing a clear diagnosis about repairs/time- frame. I highly recommend this business for any services you need and any questions you have. My score: 10 out of 10!

Got a quote and negotiated the details over email. Dropped the vehicle off overnight. Parked it and…read moreleft the keys in their drop slot. They texted me an invoice, I paid it, and then picked up the keys in the afternoon. So quick, painless, and professional. Excellent experience.

Great Service. Team is really helpful Very fair pricing…read more They will always explain what's needed and why

James and Peter always do a great job for us. They save us thousands VS Audi or Mercedes…read moreDealership. More than that they will go out of their way to help with warning light, new sound or just a question. I can send my wife or daughter and they treat them well, BTW they save me on my Jeep too... Thanks WCFC

Very friendly and reasonably priced and had financing available. It continued to work on what they…read morecould find until it was correct..

Amazing work at reasonable prices! Arty replaced an alternator and even took us early!read more