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Maclanes Auto - Horseshoe Pike

5.0 (3 reviews)
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Services - Maclanes Auto - Horseshoe Pike

Vehicle battery testing

Check engine light

Engine oil light diagnosis

33 More Services

Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto wheel alignment

Auto mirror replacement

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Windshield wiper replacement

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Ask the Community - Maclanes Auto - Horseshoe Pike

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Midas

Midas

(23 reviews)

On 4/17 I went to Midas in Thorndale for an auto inspection. They discovered an oil leak and said…read morethat I needed a new filter housing, which would cost over $400. This was a recommendation and not required to pass inspection. I took my car to a different local shop today (4/21) and was told that I only needed the gasket replaced, which is a $30 part, and less than $150 total for the part, labor, and oil change. Beware and get a second opinion if recommendations don't sound right. Also, my tag light bulb was out and they wanted to charge me $37 to replace it- $1.99 for the bulb and the rest was labor. This was required for the inspection so I told them that I would replace the bulb myself and come back for the inspection sticker. After I said that, they found a $30 coupon to apply to the service. Small things like light bulbs and wipers can be easily replaced, and you can save a lot of money doing these things yourself or having someone you know do them for you.

I called ahead to schedule an oil change and mentioned I had a coupon for the $34 synthetic blend…read moreservice. Over the phone, the associate insisted my vehicle "required" full synthetic oil -- which is false. It's a 2012 Japanese model, nothing exotic, and I've been working on cars for over 20 years. When I pointed out the manufacturer's actual recommendation, he reluctantly agreed. When I arrived for my appointment, another representative again tried to upsell me on full synthetic. After I showed proof that my vehicle doesn't require it, he changed his story, claiming they only had synthetic oil "in stock" for my type of car. My time was completely wasted. I won't pay $84 for an oil change on a 12-year-old vehicle. These tactics are misleading and unacceptable.

Phillips Automotive & Performance

Phillips Automotive & Performance

(12 reviews)

This was my first time using Phillips, my company brings some of their vehicles over to them for…read moreinspection and thought I would give them a try. I brought my car here on Monday (8/1) due to a noise that it was making on the left drivers side. Drop off was a bit confusing as the front door was open but there wasn't anyone at the desk and I waited for about 5 minutes or so and had to walk around to find someone. A gentleman came from the shop area to help. He was pleasant and took my information and promised to give me a call with the diagnoses. I had informed him that it was my only vehicle and that I would need it back ASAP to be able to get home, he assured me that I would hear from someone that morning. I heard back from them at 11:57AM and they let me know that the strut mount and ball joint on the left side were broken and needed to be replaced. She quoted me a price of $350.00 for each and told me that it wouldn't be any higher than $700.00. They didn't have the strut mount in stock for my car and they would have to order it and it would arrive the following morning. I agreed to these repairs and we both hung up. Tuesday morning came and about 11AM I called over to see if the part arrived and to discuss how we were going to handle the payment. The owner indicated that yes the parts arrived and that they would be working on my car that afternoon and it should be completed. I said okay and thought everything was fine. By 4PM I had started to call them to find out the status of my car as I was getting ready to leave work to come over and wanted to be sure that it was completed. After about 1/2 hour I got a call back and was told that it was done and they "just had to get the paperwork completed". I said okay not a problem and asked what the total was and was told "once the paperwork together we can let you know when you arrive". I made my way over to them about 10 minutes later. Once I arrived a gentleman asked me to have a seat they were just finalizing the paperwork. After another 10 minutes a female walked in and we said hello and I continued to wait. After another 10 minutes the female asked me to come up to the desk she was ready for me (at this point I realized it was the owner), I came up to the desk at which time she handed me a bill for $1,041.53 which was significantly more than the approx. $700.00 which she quoted me. She then proceeded to tell me it was because they replaced the right side strut mount as well due to it being a "safety issue" and would not pass inspection. While I understood the safety issue and it not passing inspection that was NOT what my car was there for. It was there for the noise on the left hand side of my car. When I asked why repairs were done that I had NOT authorized I was told that the mechanic felt since it was a "safety" issue and the owner wasn't around to call me that he would just replace them. When I pointed out that this was unacceptable the owner proceeded to tell me that it wouldn't pass inspection (yes my inspection was due) and that it was a safety issue. While I told her I understood all that my issue was WHY DIDN'T ANYONE CALL ME TO GET AUTHORIZATION. More than likely I would have approved it, however, NO ONE called me. It wasn't like they gave me a discount on the price either. It was the same amount to replace the left side (including labor) as it was the right side. I was then "forced" into an agreement to pay the difference by the end of the month, however, I didn't agree with this, however, they were holding my keys hostage and I had no way to get home and felt I had no choice. I understand mistakes happen, but I didn't authorize this work and I can't verify if in fact the mount was bad as they didn't show me the part etc. There was no issue with the right side when I brought it in and believe that I was taken complete advantage of.

Solid place! came in for a inspection and oil change had to move my appointment due to getting a…read morenew job people were great very flexible and understanding with scheduling, and most importantly they did great work on the car!

Maclanes Auto - Horseshoe Pike - autorepair - Updated May 2026

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