I've taken my vehicles here for years. Owner is amazing and reliable. He has a great affordable…read moreshop for all, and does world class work. Highly recommend this business!

I rarely give 5 stars initially so I'll start with 4 for now. but based on my first exposure to…read morethis business I am very satisfied and could have given 5. The owner was pleasant and informative and diagnosed my 2001 Yukon troubles with confidence. He managed to save me a few bucks by not doing unnecessary work. That's a big thing with me as I do have some automotive knowledge and I know when mechanics are being dishonest by telling me my "rotator splint" needs service. I will continue to utilize this business in the future.

From the owner: Your search for the best Automotive Repair shop in Lititz Pennsylvania has come to an end. May's…read moreService Center has been servicing the Lititz community since 2009, and has been growing due to building great relationships with our customers! We offer state of the art technology coupled with one of the best Warranties in the business! *Towing Service available *Shuttle Service to some areas *Wifi available *Clean comfortable waiting area *Pick up and delivery available in some areas *Saturday service available by appointment - please call in advance

If you're from out of state and developed car issues...get over to see John and crew. Leaving from…read morea visit with my son I did. John was informative, detailed and friendly. Pricing was up front and clear. Go see John!

I have been using Gary Schmidt's garage for over 30 years. Gary, John, and the rest of the team are…read moreawesome. I will continue to use them for years to come.

Five stars for Goods Automotive Service!…read more On a Sunday late afternoon, we discovered we had a nail in our tire and realized we would not be able to safely make the commute back to New York City for work on Monday morning. We arrived first thing Monday morning, and the staff at Goods Automotive Service promptly took care of us with professionalism and kindness. They were quick, helpful, and made a stressful situation much easier. 10/10 would recommend!

I've been taking both our Subaru and Toyota to Goods for years. I highly recommend Goods for their…read moreexcellent mechanics and honest pricing.

This is truly a family business. Roy and Dave ha e been taming car of me for years a d even after i…read moremoved to the DC metro, i still find myself going here for certain work. They do all types of "tuner" car work and even your routine maintenance on the family minivan. If the work is taking longer than expected is because they are doing the job right and not taking shortcuts.

We bought a used car through them for my 17 year old son. They were nothing but professional,…read morehelpful and accommodating for the whole experience. You hear so many horror stories about buying a used car, but they were great. You can tell that they are a quality business that i will gladly do business with again. Thanks Dave from Nate, Sandi and Jim

I came around 8 a.m. on a Saturday morning and it wasn't much of a line. Woot! I was in and out in…read moreabout 15 minutes. Service was very professional and quick. The price did go up though. It's $30 now!

This is particularly for the Silver Spring location Online…read morestates that it's open, and closes at 1pm. It's Saturday, May 24th. However when you get there, the gates are closed and a random guy outside telling everyone the building is closed for the holidays for Saturday and Momday. Excuse me? The holiday is MONDAY, not today. The silver spring emissions office should be OPEN! POOR COMMUNICATION, because the voicemail says it's closed on Saturday (today) and Monday. Who is in charge of communications? Having no time to scramble to go to another location IS NO BUENO!!!

Terrible service son had his vehicle in to get the cooling system checked was there a week he never…read morelooked at it

From the owner: The most trusted name in automotive repair for over 35 years, Lebanon has been choosing Pitt's…read moreAutomotive for reliable service on their cars and light trucks. You can count on us to provide you with competitive rates and top quality service. You can expect a fast computerized diagnostics and first-rate auto repairs from our knowledgeable mechanics. You can also get a great price on a used car or truck from Pitt's Automotive Sales & Service so you can feel confident you're getting a vehicle that's in top condition and fully up to inspection. Get the expert service and fast inspection that you need when time comes for your annual Pennsylvania State and emissions inspections. Your inspections will be conducted by a certified mechanic, guaranteeing you fast results. You can count on Pitt's Automotive to provide you with friendly service that's unmatched in the Lebanon, PA area. You'll get the most knowledgeable results from our specialists in foreign and domestic vehicles. From comprehensive auto diagnostics to warrantied auto repair, you can get the vehicle help you need here. You can also come to us for used truck and car sales. You can rely on the vehicles you get from us because our certified mechanics have carefully inspected each one of them. For over 35 years, people in the Greater Lebanon area have been coming to Pitt's Automotive for repairs from certified mechanics that they can trust. Your satisfaction is guaranteed...

Went to Ken's for an inspection. Dropped off at 10am and had my car back by 1pm. Fair price and…read moregreat customer service. I had previously went to PepBoys for an inspection and they were very critical and ended up charging $2000 if I wanted make the fixes to pass inspection. I spent just over $100 at Ken's on the inspection, the sticker, and new window wipers. Would 100% recommend

After coming here for 4 years for their overpriced and deceptive services, I'm taking my business…read moreelsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've trusted my guts after my car's AC suddenly stopped working after taking it in for a yearly inspection here a couple of years ago, but I kept coming back in hopes that it was just a one-time thing (when I took the car back to have them take a look at it after that incident, they claimed the issue was not reproducible that there's nothing wrong with it. As if by magic, my AC suddenly worked after I picked up my car from them). This year, I dropped my car off with them for the yearly inspection and oil change (each of those services cost at least $100 btw). I was pretty busy at work when they texted me several images of my car tire. When asked if it needed a change, I was told it's highly recommended but not needed to pass the inspection. On the other hand, since I just replaced my car battery, I needed to drive my car in order to generate sufficient emissions data for the inspection. When I called them to ask about the tire issue on the phone, I was also told that the tires would only last around 25 more miles before they gave out. Since I don't wanna risk having a flat/blown out tires, I asked them to give me the quote for the cost of the tires. On the phone, they mentioned a set would be around $621. I thought it sounded a bit expensive, but after checking online, it seems like a reasonable range so I proceeded with it. They later sent me a text that all services (oil change + state inspection + 3 tires) would cost around $840. Mind you, whenever someone mentions a set of tires, one would assume they meant the entire set of 4 tires unless you're driving a tricycle. I didn't pay much attention to the part where they mentioned 3 tires since I thought it was a typo. Nope. I was fooled. They REALLY meant the change was only for a set of 3 tires. Since I picked up my car at the end of a workday, I didn't have much energy left for anything else than to just get home and rest. Granted that I've been going to this place for the past 4 years, I also thought that my loyalty to them would allow me to trust them with a high level of service. To hell with that expectation since none of the following were provided on the day I picked up the car: 1) the digital invoice (they link they sent on the day of service did NOT work), 2) the physical copy of the invoice, 3) the information on the tires' warranty, which they claimed verbally was only 6 months from the date of service or based on the tires' thread life, and 4) the safety inspection results. Before I picked up my car, I looked up Yokohama tire's website (the manufacturer of the kind I purchased), and it clearly states that they offer a warranty up to 65,000 mile and a 30-day trial satisfaction guarantee. After mentioning this to Ken's Auto on the call, they said that guarantee is only applicable if I were to 1) purchase 4 tires, and 2) submit the claim on my own on Yokohama's website. Granted that I last changed all 4 of my tires at Costco at the same time, I fail to understand why they'd only change only 3 of them ESPECIALLY if it would limit me from being able to get the manufacturer's warranty honored. Any automotive resources would also tell you the replacing either a set of 2 tires (front-wheel drive) or 4 tires (all wheel drive) simultaneously would be optimal to prevent uneven wear and tear and maintain balanced handling. This place has snake oil dripping down their teeth when they mentioned that the last tire didn't need to be replaced since it's still in good working condition and that I'm being charged fairly since I wouldn't be able to find a business that'd install my tires without charging for the labor costs (hello, Costco does this ALL the time). The part that pissed me off the most was how gaslighting they were about all the things they mentioned on the phone call and texts as follows: 1) they claimed they never told me my tires would only last 25 more miles, and 2) they claimed they DID inform me that I'd be charged for 3 tires by the 3 text images (despite the fact that they look like they're pictures of the same tire but from a slightly different angle) as well as on the phone (a complete lie). If you're looking for an honest and trustworthy car shop, this place isn't it. Keep looking elsewhere and save your money. Update: In response to Ken L.'s reply, I'd like to clarify that the estimates were provided AFTER the complaint call. The link to the invoice on the date of the service only says to "contact the shop to reshare the link". I was probably put on blast/speaker by the business during the complaint call rather than when the original conversation concerning the tires issue and pricing. So much for customer service...