I have been using LEACH'S for at least 6 years and I completely trust what Tom and his Team…read morerecommend. I own a 2016 SUV and would rather take my vehicle to Leach's than any dealership as to not be over charged. We take all of our 2015/16/18 vehicles to Tom for all of our service needs. Tom and his team go the extra mile to insure our vehicles are a in the safest and best condition possible. They always make time to explain what your vehicle needs, they don't talk over you with terms you're not familiar with. The best find in all of Pa. Dont share the secret or you'll never get an appointment.

I have been taking my vehicles to Leach's for years. Everyone is very knowledgeable, trustworthy,…read morefair, and clear. They have experience in many makes. Highly recommend them without reservation. I look forward to doing business with them for many years to come!

If I could do 0 stars I would. I came in with the interest on a particular vehicle. The vehicle was…read morenot available to test drive and was in service. Nathan would not listen to me and tried to put me in a completely different vehicle. I told him to call me when the vehicle was out of service. I asked questions about the particular vehicle and he did not have the basic knowledge of parts under the hood. He tried to tell me that this vehicle didn't have many versions in AWD, which I knew was false. He assumed since I was a woman that I didn't have adequate knowledge on the vehicle. When I test drove the vehicle, I loved it, but they were not willing to fix something minor on it. I called another shop and was quoted how much it would cost to fix that particular problem. Nathan was not willing to go down on the price, even though there was an issue with the vehicle. He told me he would talk to the service department again and see if they could fix it. I never got a call back or anything. Horrible service, horrible attitude. What a crook!

I have had them work on a couple of my vehicles and can say without hesitation that they are the…read morenicest and most honest auto repair business I have ever dealt with. I wholeheartedly recommend them and plan to use them again in the future whenever I need my vehicles repaired!

As someone else said in a review posted above if you want to get no answers for your issues bring…read moreyour car here by all means. Brought my 05 Crown Victoria leaking rear transmission fluid and told them I had already paid a shop that said that they fix the issue but clearly they didn't so I tried Park Place out the technician saw the transmission puddle it left in his parking lot and yet I waited three weeks for him to tell me that my water pump has some play in it and had no information about why my transmission was leaking. He then goes to tell me that would be 400 and something odd dollars to fix my water pump but had no information besides my transmission fluid being a little over. When I asked if there's some hole that the transmission fluid would leak out of if it were over filled he again had no answer for me he said he would have to put it back up on the Lift to figure that out. This is where I lost complete faith in this place as my original request was to figure out why was leaking transmission fluid here we are three weeks later with no information about my transmission fluid leak but apparently I have a bad water pump. I walk in the next day around 10 2 and told the two ladies at counter that I don't feel like this place is going to figure out my issue with my transmission and that I would like to take my vehicle. All of a sudden they had answers to why the transmission may have been leaking when the day prior the guy said it would take him until next weekend to get it back on the lift and now first thing in the morning they have an answer for me when I want to take my vehicle elsewhere. They charged me $55 to tell me absolutely nothing about why I left a puddle of transmission fluid in their parking lot. These guys are Crooks they're in it for money. They would rather make a few hundred dollars off of you in diagnosing absolutely nothing then actually fixing the actual issue. The professionalism here is out the window front counter girls who I believed to be the owner's daughter just laughed in my face and continues to try to talk over me when I had nothing else to say I just wanted my keys and to pay my bill and be on my way you don't just magically pull answers out of your ass when you don't have them unless you already have them. Keep your car away from here don't even think about it

I stopped by Park Place this afternoon for a follow up visit from an appointment I had last week…read more They had to order a special part for my Audi. I was actually running a little late for my scheduled appointment, but luckily they were still able to get my car in right away. My car was finished being worked on by the time I finished my complimentary coffee in their waiting room. This was actually my favorite part of the visit because I had never had Girl Scout Samoa cookie coffee mate creamer before. Great Service and Great Rates!

We were traveling through Lancaster County in our 2005 Honda Odyssey when the A/C suddenly stopped…read moreworking the day before we were supposed to leave town. We were worried traveling all the way across the country in smeltering heat with a baby, but Steffy's Garage in Leola completely exceeded our expectations. They got our van in the very same day, diagnosed the A/C issue quickly, and had us back on the road with an unbelievably fast turnaround. Even more impressive, the team was willing to stay late if needed to make sure we could continue our trip. Everyone we interacted with was friendly, professional, honest, and communicated clearly throughout the process. It's rare to find an auto repair shop that combines excellent customer service with efficient, high-quality work. If you need auto repair, A/C service, or Honda Odyssey repairs or any repair in the Leola or Lancaster area, I highly recommend Steffy's Garage. Whether you're a local or just passing through like we were, this is the kind of shop you hope to find when you need help.

Great bunch of guys told him I was from out of town and my situation being stuck overnight with my…read morewife and my little boy and they got to my problem immediately in the morning and got me back on the road within a couple hours. I'd recommend them.

I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

I've been using this garage mainly for State inspection. Didn't need anything else. They are fair…read moreand seem to be honest. The last time I had a brake job done there was an issue with the dust shield scraping. Brought it back in and they remedied the situation. My only complaint is that they took off my out of state front vanity plate to pass inspection. That was not necessary, as I asked a State police man if that was an issue and he said no, because Pa does not have front license plate. So, I just put it back on. They had some staffing issues due to COVID-19, which screwed things up a bit because I had to take off of work twice for an inspection. That ticked me off a bit. The shop owner said he tried calling me, but I had no missed calls, so....? Oh well, they're right around the corner and convenient. Plus, you can go to Gilligan's for beer & food while your car is being worked on.

I have been taking our vehicles to them since the day they opened. We took my car in for an…read moreinspection and came back with lots of things wrong. $1600 worth of things wrong. So it didn't pass, but something didn't sit right w my husband as he was over hearing conversations from the employees bout charging people for things Bc they are stuck with parts and needed to pay bills. Now we took it to another garage and it passed with flying colors & none of the things we were told was wrong. Thank goodness my husband trusted his gut and got a second opinion. I'm deeply saddened that this happened to us and that we had this type of experience. Now we have mixed opinions about if we will return or not. But just beware.

Huber's has done a great job servicing my Mini Cooper. I had been going to Westchester Mini, but…read moreafter the warranty ended, it makes no sense sticking with the wildly over-priced dealer with their scams. I had an annual inspection at Mini of Westchester and wanted an all-wheel alignment. They said the tie rods bolts were stripped and I would need to replace them first for $1,800 and then the alignment would be $400. I said No. The next year at Huber's, I asked them for the alignment which they did for $200 and NOTHING about tie rods. After the alignment, the car drove noticeably better. Every cost for their service is half the cost the dealership charges. Good to have an honest and reasonably priced place to have my foreign car serviced.

I had a great experience buying an Audi A4 Allroad through Huber Auto…read more Eric was so kind and helpful all throughout the process. He spend so much time with us going over the car, financing and warranty info. He told us all about the company's history and explaining how exacting they are in prepping their cars for resale. Eric made the buying process hassle free and easy. I highly recommend this family business. We drove an hour from home to Huber's &nI won't hesitate to go back there for service appts. Next time we're ready for another car, I'll call Eric to avoid all the big dealership BS!

Adam was great to work with…read more Communicated with me what is going on and made it easy for me to understand. Honest. Fair. I am happy with his service. His crew fixed a tire patch for me in less than 10 minutes when a couple other people (Firestone) told me it was not fixable. It's been over a month and good as new!

They charge you for an alignment on your car, where other "better" places don't. Ontop of that,…read moreluckily my dad decided to check to see if the lugs were on okay, and a couple tires had them pretty loose. Lastly, I noticed after driving around doing errands in the same day, my hubcap fell off - I've had this car for 12 years, and never a problem with a tire place until now. I'm so mad my hubcap is lost because these people can't even manage to put it on correctly - I would NEVER go back here EVER again.