Never have I ever had worst work done…read more I have more problems with the car than it came with. I seriously don't know why this shop here with all of the guys in there you would think that they know what their doing But they don't. I took my car over there and the had things stolen from my car, charged me thousands in cash for my e break tires and dash and inspection and all of these test to be done but when I gotten my car. it was as if they did nothing. E brake still doesn't work lights still up on the dash, buttons that worked before no longer work now. & then on top of the charge extra for parts that were stolen when it was in the possession don't trust this shop especially the employees&their prices or their work.

If you want an honest repair shop, don't use this business. They took advantage of me. I ended up…read morepaying $2300 for something that should have cost $650. A friend who is an auto mechanic explained everything to me. Jiffy Lube would have fixed what was needed for $650.

Was traveling when my car broke down, and I had it towed here. They got me in quickly, found my…read moretransmission leaking and the clutches burnt up. They got a used one and replaced mine quickly and efficiently at reasonable cost (relative to how much it could have been). Helped me out when I was in a tough spot, highly recommend.

Excellent, timely and honest service. I would highly recommend for any transmission work!read more

My husband and I took our Jeep here for an oil change and inspection and emissions. Matt called us…read moreback with a report that we needed new front and back break pads and rotors and a new rear bumper bar that was rusted through along with the inspection and emissions and oil change plus labor. The total was $2533.12!!! We initially agreed and then called him back 30 minutes later and told him to hold off on the repairs because we needed to think about it because the cost was too high. He then emailed us a payment plan option through Synchrony. We then called another garage we were familiar with and found out we could get this done for about half the cost. So we called him back and told him to put the car back together and we would pay for the work already done and come pick up the Jeep. The next day we call him and he tells us it is going to cost us $435 .47 for doing emissions and inspection (that failed) and oil change, plus a restocking fee of rear bumper part. We disputed this high charge for not even getting it inspected and Matt argued that his workers need to be paid for labor they did. Matt ended up dropping the total to $260.24 once we brought up disputing these charges in court. I would not go here at all. Highway Robbery. Find somewhere else and save your money.

These guys recently bought out the garage we were using so we decided to try them out based on…read moretheir convenient location and the good reviews we had seen on their other locations. We started out with them by having a state inspection done on our pickup truck and also mounting and balancing a new set of tires. Seemed to do good work for a fair price, and we thought we still had a decent garage. A few months later we scheduled our other vehicle for state inspection. On Feb 21, it passed the emissions but failed the inspection. We were told what was wrong with it, and they were easy fixes that we could do on our own. So, we paid for the emissions and the inspection and were told to let them know when we had the repairs made and they would get it in to double check and put the inspection sticker on it. We bought the parts, fixed everything, and called them on the morning of Feb 28. They could not get us in until March 5. It was more convenient for us, so we scheduled to leave the vehicle for an appointment on March 7. March 7 rolls around, we dropped the vehicle off before they were open, but shortly after 730 they called to tell us they "got her in ok" and proceed to tell me my charges for the re-inspection. I was told it had to be re-inspected because we were outside the 10 day grace period...now, WHAT 10 day grace period? I was told that this is their policy. However I was not made aware of this policy during any of the three prior conversations, which were once by phone to discuss the items that needed to be fixed to pass the original inspection, in person when the vehicle was picked up, or while on the phone to schedule the appointment for the follow up inspection. So even though we had it ready for a re-inspection within the 10 day window and called to schedule it within the 10 day window we were unable to get an opening in their schedule within the time frame. This would have easily been avoided by conveying this policy on the day the vehicle was picked up so the follow up could have been scheduled at that time. Instead it was done this way so that we could be charged a second time. It is fine if you want to have a 10 day policy in place...it is NOT fine when you don't tell your customers about that policy. Poor communication means poor customer service.

I am very unhappy with this place. I brought my car in for what should have been a minor repair,…read morebut instead I was charged $159 for what felt like a bogus diagnostic test. The biggest issue, however, is their customer service. They rarely return phone calls, making it extremely frustrating to get updates or schedule service. Poor communication and unexpected charges have made this a disappointing experience. I would not recommend this shop, be careful.

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

Absolutely the best automotive repair shop I've ever dealt with . Honest and quick on service . A…read morerepair they made 6 months ago needed looked at again . Fixed and zero additional charge !! They could have really taken advantage of me but didn't ! Erin the shop manager is friendly and helpful. I highly recommend this business . I'd give them a 10 star review if possible . Paul M. 1990 Buick owner Lancaster Pa.

I had a been to a lot of places but this was a bad dream.First of all I didn't get all of my…read morepaperwork with the work that was done on my car, then was told to drive the car 100 miles to see if the lights would come back on,got in the car to drive it,the check engine light were already on! Don't know if this would be the best place to go,integrity goes a long way!Anway was told it was my problem,wow!!

Today, I was in out of my area and realized I was a few miles short of an oil change. While driving…read moreup 422, I saw a place with a giant sign out front that boasted a 15 minute oil change. Since I'm a girl who doesn't like to wait around, 15 minutes isn't bad for an oil change. So I walk in, ready to get my service. I stood there for at least 5 full minutes while the secretary at the desk took a personal phone call. About 3 minutes in, I was acknowledged but it was still another minute or two before I was asked about why I came in. She takes my keys and I sit down in the waiting area. A few minutes later, one of the service guys comes in. He shows me my air filter, tells me it's dirty (and it definitely was), and asked if he wanted me to replace it (adding that everything else in my car looked great). I asked how much it would cost and he tells me $10.00 for the part and no additional labor, so I let him do it. Then I don't see my car for about 1/2 an hour, maybe a little longer...I pay and leave. Once I get into my car, I realize that the boy who did the service on my car also took the liberty of vacuuming out my car (which ironically was what I was going to do after the oil change). It is a little pricey for an oil change ($34.95), but usually the service can't be beat. (And usually there is a nicer older gentleman running the desk who is much more pleasant.) Alas, it will be awhile before my Ford finds herself parked in this garage again. There are much cheaper places nearby. Get rid of the desk lady and maybe, just maybe I'll come back.

I brought my wife's car in for a P0700 transmission code. The shuttle service was convenient and…read moreappreciated. The shop could see the stored code but could not reproduce the issue. Despite that, they recommended replacing both transmission sensors for nearly $1,000, even though they couldn't confirm either sensor was bad. I suggested additional driving to fully warm the vehicle, but the issue still couldn't be replicated. They asked to keep the car another day, which I declined due to a lack of confidence in the diagnostic process. I was also charged a $24 environmental fee that was not explained when I paid over the phone. Customer service was polite, but the diagnostics felt incomplete and leaned toward replacing parts without confirmation. Based on my experience, I would not recommend this shop.

my Mother had her tacoma's transmission replaced with rebuilt parts here. She is so happy with the…read moreresults....she has taken a Volvo here in the past and an excellent rebuild as well. She had I believe Justin both times; and he is highly skilled from watching his family repair transmissions. experience is everything and Justin grew up in this garage. The next time a car's transmission gives us trouble, we will take it to Transmissions by Arbogast!

HORRIBLE experience.. I'd highly advise you that if you need transmission work done that you look…read moreelsewhere. They lied multiple times to me and their stories from employee to employee did not match. I paid $2400 to have my 07 Dodge Ram transmission completely rebuilt only to find out that they just replaced it with an un-rebuilt junk transmission from an 05 Durango!! The installer even signed and dated the transmission with a yellow paint pen and the owner didn't know that and said it was like that before I brought it in!! They didn't check each other's lies. It's been back in their shop FOUR ADDITIONAL times just over the summer for a leak and it didn't leak before they "worked" on it.. Their one fix was to take a chisel to the oil pan to stop the leak!!!! When i simply asked about the 05 Durango the installer wrote on the transmission, i was sworn at multiple times I have never encountered customer service like that it my life....There is a possible lawsuit pending since part of the bill was paid by the warranty company.. Do yourself a HUGE favor and seriously look elsewhere.....

Receptionist has an attitude, asked some basic questions and instead of getting help got sarcastic…read morecomments back. not gonna bother taking my vehicles there

Very friendly: they even offer shuttle service if you (as I did) had an all-day inspection to knock…read moreout. They also use texting to keep in touch with you as the day progresses. Got a box of Girl Scout cookies and a smile when I checked out. Recommended.

Excellent service, reliable & honest. I will definitely be…read morerecommending Mike Cody to family & friends.

Mike knew the problem as soon as he drove the vehicle. He was honest and his pricing was reasonable…read moreunlike a major transmission chain who didn't even assess the vehicle correctly. I would definitely recommend Mike Codys Transmissions.