My family has been coming to this establishment for over five years, on Sunday nights, at least once a month. We enjoy the home-like atmosphere and are always very impressed with the staff. We all usually know what we're ordering before we walk in the door.
With that being said, our last (and possibly final) visit occurred on what happened to be super bowl Sunday. The first thing we noticed after being seated was the new menus. Same format, but I could tell they were newly printed. We asked the waitress about it, and she kindly explained that because of the market price changes, some prices did increase and a few items were taken off the menu. My father and I have both spent enough time in the restaurant/bar industry to know that's to be expected, so we weren't deterred. My grandmother, on the other hand, didn't take the changes so well. Her immediate inspection noted that her Sunday night favorite entree, the bone-in pork chop plate, was gone. She almost always got the porkchop with a side of three bean salad and split a side salad with my dad. Well, the three bean was gone too (although this matters not to me, but since I'm writing on behalf of my family, she was very upset).
So we asked our waitress (who is headed for sainthood for how well she dealt with my demanding family) about the porkchop. She said she would check with the kitchen staff because they may still have some left since the new menu had just debuted. She came right back and offered sincere apologies that they had none left. I thought my grandmother was going to go on hunger strike over it, but after a few minutes of mulling over the menu, she finally decided to get the crabcakes. The only other menu subtraction of note was the crablegs, again not something any of us ever got, so not a big deal.
We had fast, friendly service. Since the place was almost empty, our waitress got to spend some time chatting with us and really helped my grandmother try to get over the shock of her favorite entree being taken off the menu. Like I said, she's headed for sainthood!
I was a little disappointed that in subtracting menu items, there wasn't really a significant amount of new items added in place of them. I got the small sirloin, it was good, but not great, paired well with the cocktail sauce I decided to dip it in. I do question if the cut of meat was actually sirloin, but it wasn't a bad piece of meat. My dad's shrimp (as he says "No No No oldbay") were also on par with what we expect.
Overall, I'm sad to see the menu changes , the price changes were to be expected. But if you want to "revamp" your menu, it's generally recommended to also add some new and enticing items to ease the burden of favorites being taken away. But we did have absolutely great service, as always! read more