ONE GUY did the job (taking out the old tub, walls, fixtures, etc., and then installing the new) in TWO days. Yeah, I know they advertise one day, but folks, let's be real, OK? He consulted with me about the placement of the shower, wand, grab bars, and shelves. Danny Allen (the installer) was great. Showed up on time both days, kept me informed of his progress, and finished as promised. A perfect job, IMO. From the start - Sales - everything was smooth. They made a mistake in the measurements and asked how to proceed. There was no charge to increase the floor (base) of the new shower beyond the original plan, since it was their mistake. Great - advance - customer service. The local sales person, Joseph Andrade, was delightful to work with and followed up with a phone call after the job was done. HIGHLY RECOMMENDED. And just one BTW: another company, asked for a quote at the same time I started with BathFitter... called YESTERDAY to offer me that quote - more than a month later!!! Ha! read more

Bath Fitter - Old tub/shower - General Contractors Near Me - Newark, California

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I found out the hard way that after putting a total of 8 tubs in my rental properties, that the are NOT covered by their highly advertised "LIFETIME" warranty. I had a unit fail... water getting in between original tub, the bathfitter insert, forcing water to seep onto the floor. The "5Year" commercial warranty had expired, and I would have to pay for a whole new intakkn not even credit for some work that would not have to be repeated . I plan on calling a contractor, have the entire unit pulled out and pay for a real bathtub and tile. Will have to do them one at a time as I expect the rest to have the same problem. I'm almost. 80, and I'm sure it's buried in the install paperwork, but one thing I know for sure, the sales consultant did not tell me about the exclusion and in fact told me how it would be such a comfort to have all the baths coverd for lifetime. Also, their TV ADVERTISEMENTS talk about the lifetime warranty, with no verbal exclusion. That is probably included in the micro miniature print that flashes on the screen. I'm in the dark why a tub in a one bedroom I bath apartment would receive any more wear than in a house that probably has more people and more wear. I had hoped they would consider a goodwill repair but didn't, and email and calls to corporate were never returned. That's another piece of info they don't tell you up front? But each Local Bathfitters is independently owned. Just disappointed. read more

We were wanting to convert our tub to a walk-in shower and went to the showroom in Newark to see the products. Within a few days, we had an estimator come to our house to talk and do measurements. Some weeks later our material was ready and we had scheduled two days for the installation. Stephen H did most of the work and was skilled and respectful. He arrived promptly and worked all day. He was assisted by Frank who did some of the plumbing work. We are happy with the final product and, most importantly the safety aspects of our new bathroom. We highly recommend this service and consider it a good value. read more

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Great job! Install was neat and tidy! Danny A. was our installer. Made sure we were 100% satisfied.

Process was simple. The initial consultation visit to the house was insightful and helped us make decisions on what exactly we wanted. The actual shower was quick to demo and only half the day to install. Luis Legorreta and Skyler Greenwood were super thorough and friendly. They walked me and my wife through what they did and any important details to note. The value was better than anything else out there through homedepot or Lowe's and they were not sales tactic pushy. If we do another install we are going through this service again for sure. read more

Bath Fitter - General Contractors Near Me - Newark, California

From start to finish Bathfitter did an excellent job converting my old bathtub area to a beautiful new shower!! Stacy O'Farrell came and met with me to explain the whole process and to help me choose the walls and accessories for my new shower. She answered all my questions clearly so that I understood exactly what was going to take place.There were so many beautiful choices! On the day of Installation, Diego and Jacob came in and explained to me what they were going to do and how they were going to do it. They were on time, worked quietly, installed a beautiful new shower in my home and completely cleaned up after themselves. All of this took only one day! They were nothing but professional. I am extremely pleased with my new shower and how quickly and efficiently it was installed. The entire process was a pleasure. I would highly recommend Bathfitter and Stacy, Diego and Jacob! They did a fabulous job! read more

Bath Fitter - The picture doesn't do it justice. It is a beautiful new shower! - General Contractors Near Me - Newark, California

My bathtub was converted into a beautiful, accessible shower in one day, exactly as promised. Frank and Kaio were punctual, professional, and very easy to work with. The quality of the work exceeded my expectations. I would absolutely use Bath Fitter again. read more

Diego and Luis came out to turn our shower into a tub. They were prompt and super professional. They worked so hard all day and got the whole tub and shower installed in one day. Bath Fitter was amazing to work with from start to finish. Denis, the design consultant, was amazing and so helpful and knowledgeable. Casey then worked with us to make sure everything was custom ordered and would work perfectly for our family. Then Diego and Luis were the perfect finish with their knowledge and kindness throughout the installation process! I would highly recommend Bath Fitter to anyone looking for bathroom renovation! read more

Bath Fitter - General Contractors Near Me - Newark, California

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We had Bath Fitter to fix our bathroom from tub to shower conversion -- and we lovin' it! They explained thoroughly all the details/process/fees/materials etc. and took our ideas seriously and made them into a reality. The work was finished on time and within our budget. The team was knowledgeable , accommodating to our time, and very professional! Thanks to the installer (Danny) for his fantastic job, efficiency, and kept everything clean while working. We highly recommend Bath Fitter for any bathroom updates! Michelle 1441 Concord read more

Bath Fitter - General Contractors Near Me - Newark, California

This was the second time Frank came to help resolve issues we've had with our shower. The first time he came and fixed a leak in our shower that was behind the wall that he had to remove to fix the leak. He did an amazing and clean job. The second time around our shower head started to leak. We were glad to see it was Frank that came. Once again he did an amazing job. We are super happy with his work and we haven't had any issues since Thank you Frank for your great job read more

I called Bath Fitter as I was helping a family member who needed a tub-to-shower conversion. First of all, their customer service is friendly and efficient. Luis Legorreta arrived on time to start the installation. He was terrific and explained what he was doing every step of the way. He is very meticulous and did a fantastic job. I think the finished shower looks great and the family member is extremely happy! read more

Bath Fitter - Shower - General Contractors Near Me - Newark, California

Danny was awesome, work was excellent, all questions answered, very happy with the new look!!

Don't use Bath Fitter, their quality is poor and they don't honor their guarantee. Our Bath Fitter shower leaks and our bathroom floor is ruined. They told me that they would not fix their problem. read more

Frank and Kaio were excellent, showed up when scheduled, explained everything before,during, after the installation. Cleaned up at the end of each day. read more

This review is on behalf of an elderly family member who just completed a tub-to-shower conversion with Bath Fitters. Although we considered going the traditional contractor route, we ultimately decided Bath Fitters would be more cost effective, quicker, and less disruptive, which was important given this family member's progressing needs. We were not disappointed! From start to finish, we felt like we were in good hands with the Bath Fitter team. The process was straightforward and painless, and we were done two weeks ahead of the anticipated schedule. Here's a glimpse of the excellent service you can expect: * Jim, our sales rep, kicked off the project with a home visit to take preliminary measurements and discuss needs/customizations. He gave us a quote on the same day as his visit, which he said was transparent and true, meaning we wouldn't have any surprise charges (assuming no discovery of water damage or plumbing issues during installation). * We finalized the contract electronically, and then Bath Fitters manufactured the materials, all made of acrylic. About three weeks later, we got the call that materials were done and scheduled the installation for the following week. * As promised, the installation process took only two days! Frank arrived on day one around 9 am. To minimize mess, he brought material to cover the path from the front door to the bathroom, and he covered the bathroom vanity. Frank was excellent throughout the process -- super communicative, informative, thorough, and kind. For example, during our day-one "walkthrough" of the process, Frank could sense that my relative was apprehensive of removing their original 1957 (!) tub/tile. He showed empathy by including her in the process and sharing his own experiences with an elderly relative who needed shower accommodations. His advice helped us pinpoint exactly which type of shower hardware we needed, and we were able to make last-minute changes via another quick electronic contract. * On day two, Frank brought a second colleague, JR, who was also excellent. At various times, Frank and JR brought my relative in to see the progress, ask questions, and help make decisions on small details. My relative, who can be wary of change and strangers in her house, was at ease I think because they went the extra mile to include her. When the job was done, Frank and JR vacuumed and wiped down the vanity counter and floor, showed us how to use the new shower, and talked us through cleaning and warranty processes. * Now, on day three, we wait for the adhesives to cure... and by tomorrow, my relative will be able to use her shiny new shower! She's tough to please, but she was thrilled with the work that Frank and JR did. Ultimately, I think the process took 4-5 weeks from the first day we met Jim to post-install day, with only two days of disruption during the install. My only complaint: * There were limited options for the "lip" of the walk-in shower pan (i.e., how to keep the water in). We chose a rubber bumper so my relative could wheel over it when she needs to use a wheelchair. However, as you'll see in the photos, the bumper is an eye-sore. I wish Bath Fitters offered matching colors for the rubber bumper, and that they offered a pan with more slope toward the drain. Plus, the shower pan isn't fully flush with the floor, so it's not a true walk-in. Hopefully she'll be able to wheel into the shower when the time comes. Some tips for future customers: 1. Trust the process but be explicit about what you want. Your rep will work with you to make sure you get the customizations you need. 2. I believe it's hard (if not impossible) to change anything about the wall/floor/ceiling materials once they're manufactured. However, you CAN change your mind about certain hardware and accessories during your day-one walkthrough. For example, we decided to go with one corner shelf instead of the two we'd originally chosen. We also changed from a magnetic shower head to a shower head that slides up/down, with a second mount closer to the shower seat. 3. Although the installers cover big surfaces to avoid a dusty mess everywhere, they're not super detailed. For example, they covered the vanity but not the medicine cabinets, toilet, or floor. If you want to avoid a deep clean after the project, I suggest covering/taping off things you don't want covered in fine dust. I wish we'd taped plastic over our medicine cabinet because everything inside got super dusty. Whoops! 4. If you get Frank and/or JR, know that you'll be in great hands. :) See photos for the before/after of their work! read more

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Everything! Workers are not qualified. 1 day? They have been here 8 times. Bathroom still not finished. Do not use them! read more

Luis Legorreta, was wonderful. Not only great work but extremely polite and always confirming any install. I am retired now but if I had employees like him I could have retired 10 years earlier. Thank you Luis read more

Luis Legorreta from Bath fitters was very nice and thorough Fixed our drain and even fixed caulking that was missing from our tub Thanks Luis read more

Marta B. Shower Doors Nightmare I am extremely disappointed with the shower door installation service I received. In July, I had glass shower doors installed, and almost immediately, I noticed a significant problem: water was constantly sprinkling outside the door closest to the shower head. What followed was a frustrating ordeal of installer visits to troubleshoot the problem that ultimately resulted in a subpar solution. After weeks of installers visits, one of teams claimed that lowering the doors would fix the issue. But that attempt also failed! After three months of back-and-forth, a silicone slider was added to the bottom of the door. Although this prevented water from escaping, it introduced new problems: the door with the silicone slider is difficult to open and it sticks when sliding. To make matters worse, the other shower door is now wobbly! I reported these new issues to the company and was asked to have "tolerance" with the wobbly door. This is completely unacceptable. I paid for professionally installed shower doors that don't function properly. The company's refusal to properly address these two new issues demonstrates a lack of commitment to quality and customer satisfaction. For this reason, I do not recommend this company. Be warned that if you encounter any problems with their work, you may be met with delays, ineffective solutions, and ultimately, a lack of accountability. I deeply regret choosing this company for the shower doors installation. read more

Service was great Frank did a fantastic job on my shower. He showed up on time and cleaned up every day. When I booked the job they said it could take 3 days and it did. It was not a easy job and was in a small room. read more

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I'm very pleased with how my shower from Bath Fitter turned out. Frank did the install and he was fantastic. Great communication/customer service, tidy and very well informed. Ken is the sales rep I dealt with and he was great also. The price was reasonable and the product is top notch. read more

Bath Fitter - Shower - General Contractors Near Me - Newark, California

Great service, everyone was very professional and competent. The shower stall is very nice and they offer 0% financing over four years. Way more affordable than having a contractor remove our tub and install a shower. Very good experience overall. read more

Bath Fitter - Shower stall built by Bath Fitter to replace our leaking tub. - General Contractors Near Me - Newark, California

A great experience. From the consultation to install it was a breeze. Frank, the installer was very efficient, knowledgeable and nice. The options were many and difficult to choose from! The cost was very reasonable after checking with other companies. Very happy with the new shower. read more

Bath Fitter - General Contractors Near Me - Newark, California

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We had a very good experience with Bathfitters and our new bath/shower unit at a residential house in Livermore is a huge improvement from the 60 year old original unit that was there. Stacy was the Rep who explained the whole process, and gave us the list of choices for the new bath/shower. Luis was the installer who worked everything by himself, and did an excellent job as our old shower/bath unit and plumbing had to be removed. Then the new plumbing and Bathfitter unit was then installed. It took about 1.75 days for him to complete entire job. It looks great ! Thank you. read more

We have had a very good experience with Bath Fitter and JR did a fantastic job. Very professional and skilled craftsman. We are very pleased and highly recommend Bath Fitter. Our new walk-in shower is wonderful. read more

Anthony arrived on time and worked on installing our new shower! love the new shower! would recommend Bath Fitters to our friends. read more

Bath Fitter - General Contractors Near Me - Newark, California

Danny was awesome. He put in our tub - in one day. It's beautiful. He did a great job. Everything we discussed during our consultation with Dennis - came out great. Happy with our tub. read more

Diego and Tony just finished my new shower and it's fantastic! The shower perfectly matched the floor and wall tiles. They were easy to work with and very personable. I highly recommend Diego and Tony! read more

Great experience from project start to end. Bath Fitter was proactive, answered questions, and communicated often. Installation went per schedule (two days) and Frank did an amazing and thorough job. read more

Had a tub to shower install. It was done in a day! Diego was so great, was personable, kind and professional. He did a 1st rate job! Thank you! read more

Marshall and Steven were professional and courteous. This was my second installation a few months after the first and both times I was completely satisfied with the results. read more

Bath Fitter - Corner shower - General Contractors Near Me - Newark, California

This service man Frank did the work of 2 men. Made everything the way we wanted and finished the job on time

The installer Mr. Luis Legorreta Was great, professional, very polite and helpful! He completed the installation in a day and a half. Cleaned all the debris from what it was removed. I am very pleased with his work ethic , the shower looks great well finished. It's amazing what he accomplished in such a short time. Ask for Luis if you use BATH FITTERS, to remodel your bathroom, no mess at all and reasonable priced. Alvaro Panameno June 8th 2025 read more

Bath Fitter experience was both good and bad. I originally gave Bath Fitters five stars on Google on install day, but don't know how to go back to give them two stars so I'm writing it here. Stacy O'Farrell sales consultant was professional and really knew her stuff! She was great! The shower install was done in one day, which is what we needed and why we paid more and went with this product. On that same day, I went on Google and gave them five stars because at that point we were happy. The negative is that after it was done, we decided we didn't want the shower curtain and we were going to install a shower door but found the walls were not plum. There was a half inch visible gap so a shower door was probably no longer an option but wanted to discuss it with Bath Fitters. We tried to call and it's been two weeks of calling and we cannot get anybody to return our calls. Told repeatedly oh yes someone will call you back. Finally I called Stacy the original sales person and she said I will get on it immediately and have my boss call you. I don't doubt that she did that but it was four days ago and we still have not heard a word. So after two weeks of getting nowhere we are done with Bath Fitters and cannot give them a good rating. They are totally unresponsive and dropped the ball. Very disappointing. read more

Mayan installer from bath fitters, diego bow was professional and very knowledgeable when it came to installing my new tub. He communicated clearly about any issues that may have arisen and had solutions forward. I am very happy read more

This is our second review in 2 months. Bathfitter sent Frank Valuenzela and Skylar to lower our shower chair that was installed too high (about 3 weeks ago) by the original Bathfitter installer. Frank and Skylar arrived within the window time frame they said they would arrive. They advised me on the appropriate ADA recommended chair height and double checked the height with me. In the process, we got new shower walls. All in all, the shower chair is currently working well for me. They also advised us on using a liner for the shower curtain (our low threshold shower cannot hold a door) to keep the water in. In short, they, particularly Frank as well as the salesperson (Ken) were very professional and attentive to my disability needs in the shower. We would highly recommend Bathfitter. read more

We had a big Jacuzzi tub in our master bath. I'm disabled so therefore I was not able to get into it very well. Bath Fitters came and solved the problem. From the very beginning with Stacy, our sales rep, it was a great experience. She knew what she was doing. She helped us get exactly what we needed and wanted. And then Danny came to install it, he was amazing, professional, knowledgeable, and helpful and a very hard worker. Now I have a shower that I can get into easily. Highly recommend Bath Fitters! read more

This is the second shower that was installed by Bath Fitter this month. Frank and Diego did a great job from removal of old bathtub to replacing with a new, nice walk in shower. Both of them displayed professionalism, knowledge, hard work and answered questions that me and my wife asked. Highly recommended. read more

Bath Fitter - New walk in shower - General Contractors Near Me - Newark, California

Jim Moebius was our consultant. Jim is very knowledgeable, honest, kind and friendly. we didn't feel pressured in any way to make a purchase in fact we felt comfortable throughout the whole presentation. Jim is an excellent representative of your company it was a pleasure to meet him. The installers informed me of their arrival time and arrived almost to the minute. Diego was the first to arrive, I felt comfortable with him right away, shortly afterwards Jacob arrived I felt comfortable with him as well. in fact these guys made me feel like old friends that I've known for years. I know I could have left the house all day with no worries. Diego was the lead man he walked me through the whole process before they began working. I was very impressed with his knowledge and past experience. Both men exhibited expertise in their workmanship and cleanliness they actually went above and beyond of what I was expecting (very impressive). I can't find enough words to praise these men I think Bath Fitters sent me the cream of the crop Thank you Bath Fitters !! The end result of the project, absolutely beautiful I'm very pleased with the results. When the job was completed I was instructed on how to care and preserve my new shower, Diego also gave me some tips on how to make some other improvements to my house as well which I really appreciated. A big thanks to Jim, Diego and Jacob for exemplary service. I will recommend Bath Fitters for excellent service, and reasonable pricing anyone looking for a bathroom makeover should put Bath Fitters on top of their list. Sincerely Joe Martin read more

I loved working with Ken, Casey, and Curtis. they have made this whole process super easy. Ken was able to accommodate my busy schedule. Curtis was on time and did clean, meticulous, and quick work. He also was very personable, and was able to give great advice on the water damage caused by the previous shower leakage. Casey was easy to organize appointments via text which was easier for me. Had wide variety of pricing and style options,which allowed me to find a great solution. read more

Bath Fitter - General Contractors Near Me - Newark, California