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    Bath & Body Works

    3.2 (26 reviews)
    Closed 10:00 am - 8:00 pm
    Updated a few days ago

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    Hailey H.

    Friendliest bath and body works I've ever been too! The vibes were amazing and everyone was so sweet and friendly! I felt like I was around all my friends shopping together! And Dora needs a raise she gave me a sample of every scent and helped me find things I didn't even know I needed!

    Always stocked!

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

    Nicole is the best!!! If you go to this location please ask for help from her She helped me with everything i needed. Thank you Nicole!

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    4 years ago

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    2 years ago

    Amazing turn around this store has made I enjoy coming to this smaller location with such friendly team and easy to get in and out of!

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    3 years ago

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    10 years ago

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    6 years ago

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    10 years ago

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    Ask the Community - Bath & Body Works

    Review Highlights - Bath & Body Works

    Crystal Sky and Nicole are wonderful, friendly and love their jobs.

    Mentioned in 2 reviews

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    Bath & Body Works - Holiday items.

    Bath & Body Works

    3.2(35 reviews)
    10.4 mi
    $$

    This Bath & Body Works is in the Shoppes at Casa Paloma, and while it's a little smaller than most…read morelocations, you still have all the staples here - body wash, hand soap, candles, fragrances, nightlights, etc. I regularly use their body washes and really like their men's selections. They continue to expand their fragrances and it's always fun to try the new scents. My favorites are the ocean and bourbon from the Men's Shop and Sweet Pea from their standard collection. Our family also routinely purchase their foaming hand soaps. As always with Bath and Body Works, you have to watch out for their annual or semi-annual sales and load up at that time. They also send out coupons. Otherwise, their standard prices can be quite high. They carry seasonal items and also regularly change out some of their trinkets like their hand sanitizer holders and nightlights. Their employees greet you at the door and ask if they can help you find anything. I also tend to receive the question a few more times while I'm shopping. Maybe they are confused why a guy is in the store and they know I the help!?! Overall, this is a nice location and away from the mall traffic which is a bonus.

    I visit this Bath and Body Works quite a bit, sometimes picking up online orders in store or just…read morebrowsing. They often have a huge selection of everything and are always offering deals on their products. Located in the Casa Paloma shopping center, there is always lots of parking available. I came during my lunch break on a Thursday and it wasn't busy. I'm sure on the weekend there is probably more traffic. On this visit, I had some coupons to use and ended up getting two free items and a discounted candle. They had their Disney Princess line available and also some leftover Valentine's Day items. The people working here are always really friendly and make sure to tell you all about the specials and sales going on.

    Photos
    Bath & Body Works - Amaro sour

    Amaro sour

    Bath & Body Works - Storefront

    Storefront

    Bath & Body Works - Candles

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    Candles

    Bath & Body Works

    Bath & Body Works

    2.4(14 reviews)
    6.6 mi

    Husband bought me the cherry blossom lotion in bottle. Very disappointed can't smell it at allread more

    I cannot believe the rudeness of the women working at this Bath & Body Works store! I was shopping…read morehere with a family member and we basically got into an argument with the women at the checkout counter. We were waiting in what appeared to be the line. This particular store did not have a sign or any type of marker (sticker on the floor, line forms here sign, etc.) to indicate where the line began. So, here we were....2 customers waiting where the line appeared to be. We were waiting for a few minutes. Another customer walked up to another area near the checkout counter and within 30 seconds of her appearing, the women working the counter took her before either 2 of us who were clearly waiting and had been standing there waiting much longer than she had. One of the women at the counter then had the audacity to tell us (the 2 customers who had been waiting for a few minutes) that the other lady who just waltzed up to the counter no more than 30 seconds ago had been waiting there longer than we were. Ummmmm, no, she most certainly was not because we looked around looking for where the line was and she was not there. Then the Bath & Body Works employees working the checkout counter allowed this customer to get mad at us! Giving us dirty looks and everything! So clearly, they (Bath & Body Works women working the counter) didn't like where we were standing, yet that is where the line appeared to be. So I went and stood in the "line" and told the person I was shopping with that I'd stand in the line and they can continue standing there since we don't know where the line is supposed to be. The Bath & Body Works women here obviously didn't like what I said, yet it was true. So when we did eventually get to pay for our items, we got all kinds of attitude from the employees. I even selected paper receipt option and the checker I had hit a button on her end making the receipt digital only. She then rudely said to me, "You clicked email receipt, you don't get a receipt." I told her that I did not click that button and I asked for a paper one. She did not even acknowledge my request for a paper receipt and just gave me my bag with attitude. Then, as I was leaving the store, the customer that was taken prior to us was lurking around the exit of the store as if she were waiting around trying to figure out who I was or if she was going to say anything to me....again with the attitude. So here the Bath & Body Works women working here gave 2 customers all kinds of attitude over absolutely nothing worth it, accused 2 customers of not standing in line (yet we clearly were in line), and then allowed another customer to be lurking around the exit when this whole charade just occurred! It was obvious this other customer was looking to cause trouble or get into some sort of altercation with us as we were trying to leave the store! THIS IS ABSOLUTELY UNACCEPTABLE FOR ANY STORE! At the end of the day, I don't mind waiting a few minutes in line to pay for something. But do not allow another customer to cut the line and then have the audacity to accuse innocent customers of not being in line when they were clearly visible waiting to pay. To top it off, do not allow a customer to be lurking around near the exit when they were clearly involved in a disagreement of sorts going on inside of your store! Between the women working here and the other customer who received preferential treatment, I did not feel safe in this store! I was already having a terrible day, and this just topped it off! Will think twice before ever shopping here again!

    Photos
    Bath & Body Works
    Bath & Body Works - Posted online hours were not correct. No signage to indicate store hours! Inconsiderate to customers.

    Posted online hours were not correct. No signage to indicate store hours! Inconsiderate to customers.

    Bath & Body Works - All this for $30!

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    All this for $30!

    Bath & Body Works

    Bath & Body Works

    1.0(3 reviews)
    0.0 mi

    I would first like to say that I think all the employees in this store are very competent and…read morecustomer friendly and do their job to the best of their ability. My concern is with corporate who runs these promotions, knowing that they cannot stock the necessary items to fulfill orders. This is not corporate's first rodeo, and they do it with the most inefficiency I've ever seen of any company. When I try to log into my account, it does not accept the PW and when I asked for a reset link, I never receive one. If you call customer service, the robot tells you they'll put you in the queue and call you back when it's your turn. You never hear from them. When most of my online order is canceled for pick up in store, I actually have to go in and pick up what they didn't cancel and return it then as I no longer want it. When I asked the clerk why she had plenty of stock of the canceled items, she says well we didn't when you put in your order, and it came in the next day. I'm just done with the foolishness that I have to put up with, and I am no longer going to be patronizing this company. Last year the CEO made almost $11 million running Bath and Body. This is why Americans are so tired of corporate greed and CEO incompetence.

    I wanted to wait to write this review simply because I wasn't sure how I actually felt about…read moreshopping at this particular Bath and Body Works store. However, after shopping at a second store within a week I know can say that the experience was awful. When I first entered the store, I didn't see any associates anywhere near the from to ask about a particular coupon I had. I then made my way through the store to the "White Barn" portion. I will say, I was quite confused as to whether it was Bath and Body or White Barn at this point. As I looked through the candles, I then noticed all the associates where clustered near the back talking to one another. As I got to the back part of the store, I figured at this point that someone would finally welcome me into the store after being in there at least 10 minutes as this point, but nope. I did contemplate should I even spend my money at this store seeing how it is that they lacked customer service skills, but I wanted to at least redeem my free item coupon. Finally, after 15 minutes of being in the store I noticed the team finally dispersed, one associate came up and asked if I needed any help but at this point I had found everything. I then found it unprofessional that one associate, I take was the manager started yelling something to another associate at the front of the store. She then walks by me and never says a thing. So of all four associates and 15 minutes of shopping only one says something to me, definitely lacking the customer service. I paid and left and decided that I won't return to this location. I did my time in the retail industry many years ago and know it is not easy, but at least acknowledge the customer. I did want to give props to the Chandler fashion square location, maybe send some associates there to see how to customer service is done.

    Bath & Body Works - cosmetics - Updated May 2026

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