Cheryl was such a kind and amazing help! Very vocal and communicative, Talked to us the whole way while we looked around. Gave us good recommendations and lovely insights. Best Bath & Body Works would recommend. read more

Now that we're in the -ber months of the year, I am leaning into the fall vibes. Autumn is my favorite season, so you know I love all things apple, cinnamon, and pumpkin! I recently came across their candle sale and decided to purchase these single-wick candles despite being a three-wick candle girlie. I would have loved to have been able to purchase the Cherry Almond Shortbread candle as a three-wick, but they only had the single-wick. Oh well. I also had gotten the Candy Apple Cauldron candle and the Caramel Pumpkin Swirl. It's a vibe of soft lighting in my living room, and I love it. Regardless, this Bath & Body Works is nice! It has large windows for natural lighting, two sinks to wash your hands and test their products, and the staff is friendly and helpful. I love this location! read more

Bath & Body Works - Love me some emerald green - Cosmetics & Beauty Supply Near Me - Tempe, Arizona

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Welcomed right when we entered. Jon greeted us with a great smile. And told us all the deals that were available. The women behind check out counter helped us get the $18.95 free deal. Very impressive customer service. read more

My favorite candle wasn't out on the floor and the floor associate went to the back to find it for me. Busy store but, plenty of associates to help read more

This is one of my wife's favorite stores, so yes, even when we're traveling if there's a sale she'll find one. This location is similar to others. I was surprised at how organized the store was. There was no clutter and employees were friendly. read more

I shop here whenever I am in need of more bath items and body sprays and each time I go I always find something new and exciting to try. I also shop during Christmas time, which is when I had this visit and I always enjoy the experience because the staff is AWESOME! I also love the Semi-Annual sales because of the deals that can be had on past items and favorites. I will. ALWAYS be a return customer! read more

I went in tonight to get some hand sanitizer. Jeannette, introduced me to new wonderful scent and took the most excellent care of me!!! I already love Bath & Body Works but because of her beyond excellent service, This will be my new BBW!!! Thanks for helping me out. I really appreciate YOU!!! read more

Can't believe this location doesn't have at least four stars! The sales people here are exceptionally sweet, the products are always well stocked, and they're great on honoring coupons. Of course, they'll make you do separate transactions if you have two of the same coupon, but they're happy to stack different offers. If you're excited for Christmas, get yourself here ASAP. It's not even Halloween and they were already playing Christmas carols! Plus, all the pumpkin stuff is already on sale. This was my third or fourth time in the store and my second purchase. I only ever go when I have coupons and I'm never disappointed in how they process my order. Had to review because the customer service was so good! read more

They always say whenever I have a coupon and go in they say it's already been used when I know in fact I haven't been in or brought anything in months. It's a scam for them to charge me more money. It happens every time!! The girls there aren't even willing to look into it or try and help me out. They just stand there like I'm speaking a language they don't understand. read more

While looking at other reviews some had bad experiences, based on my visit I had a good experience. I walked in and was greeted right away. Asked if I need help finding something. I said no I just had coupons I want to use. The staff looked at my coupons and told me all about the things it can be used up. While I was looking around, I wanted to try other things and was trying to find it. A staff saw me wondering and came over to help me. Everyone was nice and courteous and helpful. read more

Love this place. My favorite place to be!! Wish it wasn't so far from west Phoenix but service is always good. I only buy when there's a sale and coupon to add. Otherwise too expensive for 1 candle. Will be back! read more

Bath & Body Works - Candle collection - Cosmetics & Beauty Supply Near Me - Tempe, Arizona

I came here today the service is amazing I love it so much they are very welcoming when you come they have good deals I will I went there for a candle that I wanted but it was on sale so I will get it next time but they were so helpful with everything I needed and they gave me suggestions for my skin type of lotions I can use so I will be going back to Bath and body Works again read more

Love this store! I love their sales. I love their coupons and I love their smells. What else can I say? I am always happy when I come into this store. The decor is always lovely. There are always plenty of people working. Plus they have wonderful Sales for people like me. Men if you want to impress your girl come here. You can't go wrong. I always buy their wall plug ins. They smell so go and last. Their buy 3 get 3 is a wonderful deal plus you can mix and match. The store is always clean and the staff is always nice read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Tempe, Arizona

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We just bought one candle, but everyone there was either politely asking if we needed help or out helping someone else. Looked like a fun environment to work in and overall nice experience going there even if it was for just 10 mins. read more

I visited this location for first time as I ordered online some candles and I was forced to come to pick them up here. I don't understand why this place has a 4 stars rating, The place is small, aisles are very narrow, Inside is a chaos , there's an entrance only and exit only doors, customers just doesn't care and employees doesn't care either. Also the store has big signs at the entrance about masks required, they are not required, I believe there's shoplifting usual here... I spotted some suspicious activity with people "coming back in" with bags pretending to check for more products. Maybe the store doesn't give enough benefits to their employees...or maybe they are just incompetent or part of the scheme. Who knows. The lady who took care of my order was really grumpy when I asked if I can have an extra bag for my candles, hey I just bought 16 (3 wick candles) for Teacher's appreciation day...I spent lot of money, the last she could do as employee is give me the extra bag to distribute the weight of the candles. She rejected and said one bag was enough and the bag will resist the weight without problem. Yeah she is an expert apparently...NOT I had to call my husband to move the car and pick me up as I really felt the bag could open up in any moment. Once I get home I checked if the bags had something like the cardboard boxes stating how much weight they can resist. But they don't. There's just a stamp on the bottom of the bag of being Made in USA.So there's not really way to back this lady affirmation about the bag weight resistance. Not coming back, I much prefer to pay shipping instead that to see her face again, and beg for a bag I deserved as costumer. Ha....later I thought to return my 16 candles and pay 1 by 1 in the store to piss her off and get 16 bags instead of the 1 I was asking....but I was already home. Anyway I'm sharing the idea in case you have to deal with her while you visit. read more

I was all set to shop for new wallflowers however due to COVID-19 they have modified hours. It would have been nice if the updated hours were listed before I made the trip. Otherwise they'd got five stars because it's my favorite store. read more

Overall great energy in this store always! Sales associate Savannah was so sweet and helpful she made our experience so enjoyable!

I love this location so much! Every single employee was so generous and nice when I walked in. I was helped by kiahana and she made sure I found everything I was looking for and made me feel welcomed. I've been to different bath and body works closer to me but I choose to come to this particular one because the staff is awesome. I will continue to come to only this location. read more

They have a huge selection and extremely helpful & friendly staff. I saw many safety measures being taken for Covid-19 and felt totally comfortable shopping here. Maya was very sweet and assisted me with my purchase. I am all stocked up on sanitizers, soaps, and wallflowers for months, yay! read more

How often do you have such a great experience at bath and body works that you have to write a review?? I went in to purchase a body wash and a couple hand soaps and left with just that. Chelsea was super helpful and not in a sales-y way, I felt like she just genuinely enjoyed helping people. She showed me exactly what I was looking for, demonstrated scents, informed me about promos, the works! The cashier was super sweet as well! Great selection, clean store. Will be coming back to this location again. read more

The staff are not trained in customer service. Dishonest and unprofessional associates who do NOT value the customer's business.

This is the best store ever and the staff they are just the sweetest and most friendly ever very helpful and they let you shop with out hovering over you I go there more than 8 times a year and I am always stocking up on everything they have on sale or not Just totally in love with bath and body works read more

They have new Christmas candles out already and they smell amazing! Check your email for latest deals/coupons!

This place never disappoints. Clean, bright, well organized with friendly staff who aren't pushy. The store is always changing.

What a great experience with the staff at the store! I had the pleasure of speaking with Alli who was knowledgeable of the products helped compare some of the scents to real perfumes and when I smelled it she was spot on. Allie was a breath of fresh air when it comes to customer service. The smile never left her face and she wasn't pushy or following me around she let me know about the current specials and what was available when I needed it. Once I had questions she helped me pick the items I needed and walked me through the customer journey. I asked her where the closest restroom was outside of the store and she offered the restroom inside so I didn't have to go far and walk in the heat! . Upon check out I met Matthew he perfectly wrapped my products was conversational and let me know they have gift bags which I never knew. It's so refreshing when the art of helping customers and being happy as well as enjoying your job is rare. I'm extremely appreciative of these two and I hope they have a good review in store at the end of the year! read more

Called inquiring about a certain sale and was told that they are not allowed to disclose that. What kind of store does not say when they're having a sale it's the dumbest thing I've ever heard of but yet they advertise their buy 3 get 3 sales all the time and many other sales. Very disappointing to say the least. read more

When me and my family first walked in to this location we had great service and a worker was able to help us. Then I hear the manager Marisa arguing with a customer saying that "she had selected that scent of body gel" I don't know what the managers problem was the customer is always right, and I don't know any customer that would return a scent a moment after they had paid and walked out if they had selected it? The managers argumentative demeanor made me leave the store more than displeased with bath and body works please train your managers. I left the store. Nobody needs to witness a manager yelling at a customer. read more

Professional staff clean place and very convenient, me and my family shop here all the time and they have the best prices.

I had genuinely amazing customer service at this location from two different employees. I wish I would have gotten their names, but they made me feel so welcome and special. Glad I decided to stop in! Thanks guys! read more

This location was amazing! Matthew, one of the workers there, was sooo helpful and super friendly!! I definitely would recommend everyone to go there! Such amazing customer service! And everyone is so kind! read more

Chelsea was an amazing sales associate who helped me pick out an amazing gift for my girlfriend for Valentine's day while simultaneously helping me save money. I will definitely be coming back in the future to purchase more gifts! read more

Check your bag before you leave the store. I purchased 6 lotions, 3 shaving creams and used a coupon to get a free bubble bath. When I got home I realized the bubble bath was not in the bag. I called the store intending to ask if I could stop back by next time I was nearby to pick the item up since it somehow did not get into my bag. When I explained what happened to the lady on the phone she said "well - nothing was left behind" and suggested I call their 800 customer service line. Really? I would lie about not getting my FREE bubble bath?? Last time I ever shop at Bath and Body Works. I find the suggestion that I would make this up very insulting. A customer service training is in order here. read more

This place has really ckutie gifts idea and stuff but the Lady that worked there was hecka rude. Talk about a bad day. She was giving people attitude and making fun of everyone. And she wouldnt even help me find some good lotion. I did not enjoy going there i had the worst experience. read more

I will never go back here. I received a gift card from a friend for $25 and tried to use it on a purchase of $22.11 and the transaction charged the card but didn't process on their side. Therefor the card has only $2.89 left on it. They didn't do anything wouldn't get me a manager and just told me to pay for it with my debit card and deal with it on Monday. The older lady said oh sorry it's dicey on the weekends. Terrible customer service. I left wth no product because of something THEIR system messed up. Don't waste your time here. read more