Lovely people, great inventory Staff helped me pick out the perfect gift for my daughter's…read morebirthday. A beautiful necklace with a diamond in the center flanked by two blue stones representing 2 December birthdays.

Quite literally the biggest waste of money ever! I paid $240 for my $5000 white gold tennis…read morebracelet to be rodiumed. Not only does the bracelet have a yellow hue to it still ... but as you can see they didn't even fully rodium the safety chain. It's half white and half yellow now. Total absolute garbage work. When I told the girl it looked yellow her response was "well that happens sometimes". Excuse me? I've had this bracelet for years and never had such a shotty rodium done on it. I cannot believe these people charged me $240 for doing nothing! The bracelet literally looks worse now.

If you're looking for an immersive custom engagement ring experience, then Ben is the man to speak…read moreto. His flexibility with meeting the needs of our design, was only matched by the flexibility of the price. The final product was exactly what I was looking for and my fiancée couldn't be happier!

This was an amazing experience. My beloved grandmother passed away and I wanted to have her…read moreengagement ring redesigned to fit my taste and size. There is something about buying jewelry that always makes me feel judged and worried that it would be expensive and that it would be impossible to explain what I really want. BRIO was the exact opposite experience. Ben got it immediately. He was patient and listened and was reassuring. We had a thoughtful meeting where he collected all the information from me, asked me questions and showed me quite a few options to understand what my style and taste are like. I think he took that time to really get to know me, so that this family heirloom would be a reflection of who I really am. The outcome is amazing - he added a rock where needed and I could tell he listened because it turned out to be my dream ring! Also important - it was not expensive and was quickly done. I'll definitely be back here and recommend whole-heartedly.

Elite Jewelry & Loan was incredibly kind and helpful when I reached out about repairing the leather…read morekeeper on my vintage watch band. Even though they were not able to do the repair themselves, they took the time to give me a thoughtful response, understood how important it was to preserve the originality of the watch, and recommended another shop that may be able to help. I really appreciated that they did not just give me a quick "we can't do it" response. They genuinely seemed to care and wanted to help me find the best option. Great customer service and very friendly people. I would absolutely recommend reaching out to them.

We had an absolutely wonderful experience at Elite Fine Jewelers. Edwin was incredibly kind,…read moreresponsive, and genuinely a pleasure to work with from start to finish. We came in with a somewhat complicated request, and both Edwin and the owner went out of their way to accommodate us without hesitation. Communication was fast, the process was seamless, and the care they put into their work really shows. I'm beyond happy with my ring and the resizing service, everything turned out beautifully. It's rare to find a place that combines skill, efficiency, and true customer care. I would highly recommend working with Edwin.

I knew one of the original owners til he passed away. My ex had known him growing up. In December…read more2020, me ex husband went there and bought me a bracelet. When I received the bracelet, I knew it wasn't what they had claimed. It was suppose to be an 18K long link bracelet 2.5 dot. $377.--. I finally took it to a reputable jeweler I know. It was only a 10K long link bracelet 2.5 dot. $107.50. I knew they ripped him off. And it's been 5 YEARS. It should be worth more than that. Gold is over 3,000. Oh.....and it was stamped on the link.....10K. Tanya

Expensive and Inefficient. Brought in 3 items to repair. When I got home I found one of the items…read morewas never even fixed, however I was charged and payed for it. I drove back and they had the jeweler fix it while I waited. It took 58 seconds. All he did was slip a chain through a loop and for this he charged me 20.00. I was also overcharged for fishhooks on a pair of earrings which I previously payed 12.00 to have repaired recently. They charged 20.00 for this. In addition I asked for a call on my cell when the order was ready since I was in the area running errands. I gave her my cell number and after I got home the message was on my landline.so I had to drive back. This place used to be great...it has gone to hell. The workers response to all this...SORRY ABOUT THAT!! Worst value, quality and customer service!!!

I went to 1916 to get my watch serviced & repaired and I have never been treated like a sub class…read moreperson... They sent me to OliverSmith Jeweler, now with my watch repaired & proudly on my wrist... If you take it to 1916 be prepared to get your watch rebuilt & not original... Matt was a gentleman & honest man... Service is back, you just have to look for it!!!

Rude and dismissive to my questions and needs. Came across overly pretentious and above anyone…read moreshopping there. Sales associates thought they worked at Graff in London or JAR in Paris...

I scheduled an appointment online, and they responded right away saying I can come in whenever. I…read morecame in around 12-1 pm on Monday and was greeted by such welcoming staff. I got a watch resized and had the battery replaced. The whole process took about 20-30 minutes and Cole, (the birthday boy) did a great job in ensuring my watch was the right size, and ensured my needs were met. In the meantime, I had talked with Lauren at the front and had a great time!! The staff here are truly so welcoming and helpful. They ensured the process went as smoothly as possible and ensured all of my needs were met. I would highly recommend checking this place out for any Jewelry needs!

Capri Jewelers offers some of the most professional experience. They are all so welcoming, and I…read moreagree if you contact them online, response is almost immediate. I just purchased for the 4th time today, and no matter how big or small, or how expensive the items are, they treat everyone the same. I 1000% recommend them as a business and your next jewelry purchase should definitely be with them. Thank you for everything

A MUST GO TO when in Arizona. Super cute and trendy shop with a large selection of custom permanent…read morejewelry and beautiful displays of chains, charms, pendants, rings, etc options. Over the years I've got a permanant anklet, two permanant bracelets that I got matching rings for with the leftover chain, custom engraved dog tags (yes she makes custom dog merch for fellow dog lovers too!!) and various rings & earrings. Perfect spot for a group outting or just an individual like me who loves the style she offers. She dos repairs as well at great pricing. Plus, the owner and her three legged rescue dog are the sweetest pair! Sending love to Princess Parker the most perfect doggo assistant!!

Dropped in the get my ring resized, and Jenny and her staff were exceptional! She resized my ring…read moreperfectly and charged me a very fair amount! She went above and beyond and provided great customer service! My ring fits me perfectly now and I'm ecstatic that I found her! She makes and designs all her jewelry! Everything is handcrafted! She can customize and make almost any type of jewelry design you desire; all while providing excellent customer service! I will definitely come back to Jenny for all my jewelry needs!

I took my wife's ring in to get repaired and this place was great turnaround time was awesome and…read morethey got her ring looking like the day I bought it thank you, Jimmy!

Excellent service from the owner of this establishment. My mom gave me a ring that was too small,…read moreso I needed to have it resized. I found this place while shopping at Mekong Plaza. I dropped it off, and I got the ring the very next day. Superfast and the ring turned out great! Super inexpensive service too!

Helpful and friendly, replaced a watch battery for a reasonable price. Recommend if that's what you…read moreneed.

7/11/26 This was the most fabulous experience! From the…read moremoment Blaz opened the door & I walked in, his caring professionalism was outstanding! He assisted with an unusual request, steering me in the right direction, & giving me every confidence in my decision. That day, I also purchased 2 watch battery replacements & a new band. 7/18/26 Unfortunately, I had to return when one of the watches wasn't keeping time. Turned out, the battery was fine; the problem was just an old, tired watch. Sydney helped with that situation, cheerfully refunding the cost of the battery. Blaz & Sydney were delightful! Thank you both for providing excellence in customer service! I highly recommend Osborne Jewelers without reservation! Dottie Stewart (BTW: Their jewelry is absolutely beautiful!!!)

Yet again, more amazing works of art and perfection! Old Town Jewels never fails to create…read moresomething special and beautiful.,

Simply the best: service, selection, prices, knowledge, jewelry repair, custom work, wouldn't go…read moreanywhere else. Thank you Mr. Kelly and Shalea for making my visit to AZ so special!