If you're looking for an immersive custom engagement ring experience, then Ben is the man to speak…read moreto. His flexibility with meeting the needs of our design, was only matched by the flexibility of the price. The final product was exactly what I was looking for and my fiancée couldn't be happier!

This was an amazing experience. My beloved grandmother passed away and I wanted to have her…read moreengagement ring redesigned to fit my taste and size. There is something about buying jewelry that always makes me feel judged and worried that it would be expensive and that it would be impossible to explain what I really want. BRIO was the exact opposite experience. Ben got it immediately. He was patient and listened and was reassuring. We had a thoughtful meeting where he collected all the information from me, asked me questions and showed me quite a few options to understand what my style and taste are like. I think he took that time to really get to know me, so that this family heirloom would be a reflection of who I really am. The outcome is amazing - he added a rock where needed and I could tell he listened because it turned out to be my dream ring! Also important - it was not expensive and was quickly done. I'll definitely be back here and recommend whole-heartedly.

Elite Jewelry & Loan was incredibly kind and helpful when I reached out about repairing the leather…read morekeeper on my vintage watch band. Even though they were not able to do the repair themselves, they took the time to give me a thoughtful response, understood how important it was to preserve the originality of the watch, and recommended another shop that may be able to help. I really appreciated that they did not just give me a quick "we can't do it" response. They genuinely seemed to care and wanted to help me find the best option. Great customer service and very friendly people. I would absolutely recommend reaching out to them.

We had an absolutely wonderful experience at Elite Fine Jewelers. Edwin was incredibly kind,…read moreresponsive, and genuinely a pleasure to work with from start to finish. We came in with a somewhat complicated request, and both Edwin and the owner went out of their way to accommodate us without hesitation. Communication was fast, the process was seamless, and the care they put into their work really shows. I'm beyond happy with my ring and the resizing service, everything turned out beautifully. It's rare to find a place that combines skill, efficiency, and true customer care. I would highly recommend working with Edwin.

I knew one of the original owners til he passed away. My ex had known him growing up. In December…read more2020, me ex husband went there and bought me a bracelet. When I received the bracelet, I knew it wasn't what they had claimed. It was suppose to be an 18K long link bracelet 2.5 dot. $377.--. I finally took it to a reputable jeweler I know. It was only a 10K long link bracelet 2.5 dot. $107.50. I knew they ripped him off. And it's been 5 YEARS. It should be worth more than that. Gold is over 3,000. Oh.....and it was stamped on the link.....10K. Tanya

Expensive and Inefficient. Brought in 3 items to repair. When I got home I found one of the items…read morewas never even fixed, however I was charged and payed for it. I drove back and they had the jeweler fix it while I waited. It took 58 seconds. All he did was slip a chain through a loop and for this he charged me 20.00. I was also overcharged for fishhooks on a pair of earrings which I previously payed 12.00 to have repaired recently. They charged 20.00 for this. In addition I asked for a call on my cell when the order was ready since I was in the area running errands. I gave her my cell number and after I got home the message was on my landline.so I had to drive back. This place used to be great...it has gone to hell. The workers response to all this...SORRY ABOUT THAT!! Worst value, quality and customer service!!!

I went to 1916 to get my watch serviced & repaired and I have never been treated like a sub class…read moreperson... They sent me to OliverSmith Jeweler, now with my watch repaired & proudly on my wrist... If you take it to 1916 be prepared to get your watch rebuilt & not original... Matt was a gentleman & honest man... Service is back, you just have to look for it!!!

Would leave more than five stars if I could! Amazing service, great people, fast turnaround…read more My fiancée's engagement ring needed to be resized after struggling to find the right size for her finger (and, candidly, two very bad experiences at another jewelry shop). John was extremely helpful in helping us decide the correct size and suggested beads to help find the middle ground between fitting over her knuckle and staying in place once on her finger. John also noticed that the prongs on the ring had come slightly loose and educated us on checking regularly (and what to check) to ensure the stone stays in place. John was honest with us throughout the process, but respectful of what we needed and wanted for such an important part of our lives. Would HIGHLY recommend Oliver Smith and plan on giving them our business going forward.

After stopping at 2 other "discount" jewelry stores, we found Capri jewelers inside of the Az Mills…read moreMall. The jewelry is so pretty that I thought for sure their prices would be outrageous. But this was not the case! Not only did we find a beautiful, quality, diamond ring at a very reasonable price, but the owner literally kept his store open for an additional 15 minutes after closing so they could size our ring that day! There is a master jeweler onsite that can take care of almost anything. The staff was friendly and knowledgeable, taking time to ask about our wedding plans. We really enjoyed the ring shopping experience at Capri. Thanks everyone!!

They got back to me right away and are making things right! They were super transparent about what…read morehappened and are redoing the ring with longer prongs so it'll be more secure this time.

A MUST GO TO when in Arizona. Super cute and trendy shop with a large selection of custom permanent…read morejewelry and beautiful displays of chains, charms, pendants, rings, etc options. Over the years I've got a permanant anklet, two permanant bracelets that I got matching rings for with the leftover chain, custom engraved dog tags (yes she makes custom dog merch for fellow dog lovers too!!) and various rings & earrings. Perfect spot for a group outting or just an individual like me who loves the style she offers. She dos repairs as well at great pricing. Plus, the owner and her three legged rescue dog are the sweetest pair! Sending love to Princess Parker the most perfect doggo assistant!!

Dropped in the get my ring resized, and Jenny and her staff were exceptional! She resized my ring…read moreperfectly and charged me a very fair amount! She went above and beyond and provided great customer service! My ring fits me perfectly now and I'm ecstatic that I found her! She makes and designs all her jewelry! Everything is handcrafted! She can customize and make almost any type of jewelry design you desire; all while providing excellent customer service! I will definitely come back to Jenny for all my jewelry needs!

Excellent service from the owner of this establishment. My mom gave me a ring that was too small,…read moreso I needed to have it resized. I found this place while shopping at Mekong Plaza. I dropped it off, and I got the ring the very next day. Superfast and the ring turned out great! Super inexpensive service too!

Don't walk, RUN here if you need to get your jewelry fixed. My experience with Jimmy was overall…read moreAMAZING. Truly a 20/10 experience! I had to get my ring resized and a stone set and he made it possible. I could cry! Jimmy was so informative and educated me on what prong would work well with my current ring, yet also addressing my concerns to make sure it was sturdy and fit correctly. He reassured me on the process by explaining to me how he would be setting the prong, which I appreciated! Jimmy is a craftsman in his work (I believe he said over 30 years of experience!) and the quality is there. He asked me to sit and watch my stone setting process to ensure that it's my stone. When we ran into a slight complication due to the size and depth of my stone, he carefully and diligently worked on expanding the prongs and making sure it was snug and fit. Super friendly and communicative! He's a one man-shop with a gal who assists, so make sure to give him grace on the timing of his work because it will be exceptionally done! Before stopping by to drop off my ring, getting the stone set and picking it up - I gave him a call to check in and see the progress. Also, Jimmy's pricing is reasonably fair considering that there isn't many Asian-owned jewelry shops like California/Phuc Loc Tho as competition. I'd even bring cash to tip him on the side because truly he delivered in service! On a side note: preciously before getting my ring redone, I've stopped by Artistic Dragon to get my batteries changed out on watches.

7/11/26 This was the most fabulous experience! From the…read moremoment Blaz opened the door & I walked in, his caring professionalism was outstanding! He assisted with an unusual request, steering me in the right direction, & giving me every confidence in my decision. That day, I also purchased 2 watch battery replacements & a new band. 7/18/26 Unfortunately, I had to return when one of the watches wasn't keeping time. Turned out, the battery was fine; the problem was just an old, tired watch. Sydney helped with that situation, cheerfully refunding the cost of the battery. Blaz & Sydney were delightful! Thank you both for providing excellence in customer service! I highly recommend Osborne Jewelers without reservation! Dottie Stewart (BTW: Their jewelry is absolutely beautiful!!!)

My watch bracelet after link removal was still too big, they helped with drilling an additional…read morelink out of my bracelet. Cheap cost. No extra fees or taxes, went in Monday afternoon and was done around noon Tuesday. 10/10 would recommend. Very nice staff inside as well.