Walking into any Bath and Body works is a connection of scents and at times relaxed energy…read more This one in particular I was greeted at the door upon entrance and offered a basket. Its the day after Christmas and the sales has begun. They are having their annual 75% off select item sale. I didnt go and buy everything but I found a couple things that was good. The store was clean, neat and well organized.

They had a sale while I was in the area. I love that there are always so many selections in these…read morestores. Got some body lotion - Warm Vanilla Sugar and Japanese Cherry Blossom. I have only tried the latter once before. I have already used the Warm Vanilla Sugar lotion since purchase, and it was a great choice. An employee near the front of the store, provided assistance, if we needed any help.

New! Clean, well-organized, well-stocked, and super friendly staff :) This was my best BBW…read moreexperience ever! My new go-to location for sure. I've missed having a convenient location for years since the old Rio location closed. The next closest stand-alone one is in Milestone in Germantown, which isn't wildly far away, but they sometimes seem to have supply issues for certain scents.* This new location in Downtown Crown is near Sephora, across from Coastal Flats and next to the old Zagg storefront (which moved over by UPS). There is a strip of 30 minute street parking available in front, or the garage around the bend from Ruth's Chris if you don't want to fight for space in the surface lot by the Harris Teeter haha I checked online to make sure the scents I was interested in would be in stock (assuming the corporate website was accurate) and headed in for the soap and sanitizer sale they had today. It is such a thoughtfully laid out location, and to say they had plentiful supplies of every type of item is an understatement! Everyone was friendly, and helpful, and when there wasn't any of the vanilla sanitizer out, they voluntarily checked their storage in front and back, and made sure to put more out by rearranging the display. This is the kind of location that will get me in the door more often than I should shop for some of these things, but it was such a joy compared to more stressful times I've had in mall locations, etc. [*Germantown tangent: I had been looking for travel sized Warm Vanilla Sugar all last fall/winter there and they never had it despite having tons of like 3 scents. To my surprise it was offered for store pick-up if I ordered ahead, so that's what I did. They actually never had it, and they game me a full size one for the price of travel instead. Technically a 'win' for me, but why did they never get any travel size of that for the entire season? Ended up going to Montgomery Mall for travel size still after, cause the big tube simply doesn't fit in some of my purses with a wallet and phone haha]

I love this location since its in a very convenient location. Near Lululemon and Warby Parker. I…read morecame here 2x this weekend for their yearly candle sale. Can't miss that yall. Service is always great at most locations. They aren't pushy with their assistance. Sign up for their rewards and to get their emails, some times online sales are better then inside the store. Plenty of side street parking and parking garages nearby.

Shiny new Ulta...and Im loving it!!…read more Im typically a Sephora kinda girl...but I definitely don't discriminate when it comes to my makeup and hair care needs. I specifically visited Ulta because they carry a specific brand of hair care products that I really needed to try by this weekend. They were fully stocked..and I also saw quite a few brands that cater to my specific hair type and texture...Bravo for the inclusiveness!! Customer service was super helpful and friendly..and the store is well organized and clean. There was a little bit of a wait when checking out, but nothing I would truly complain about. Highly recommend!...great brands offered! I also saw a few people getting their hair colored and styled in the back...fyi for those who are interested in getting their hair styled.

I had a very disappointing experience at this store today. This is not the first time I've felt…read moreuncomfortable here due to poor customer service, but today's visit was especially frustrating. I initially came in around 2:00 PM to redeem my birthday gift. For some reason, I couldn't access the QR code in the app, even though I was able to add the free gift to my cart online. I simply wanted to see the available options in-store before placing the order, and also asked for help locating my QR code. The associate was dismissive, refused to show me the options, and did not offer any assistance. Since I was already there, I placed an in-store pickup order at 2:10 PM and asked how long it would take. I was told it would take about an hour for the order to appear in the system. However, I received the confirmation that my order was ready just 10 minutes later--after I had already left the store. This made it clear that the wait time I was given was inaccurate and misleading. When I returned around 3:30 PM, I showed my order number and confirmation email. The associate ignored me while she was on her phone texting and only acknowledged me after she finished. This felt unprofessional and disrespectful. Before handing me my order, she asked for my ID, which felt unnecessary given that I had the full order details and confirmation on my phone. In the end, she barely checked it anyway. Overall, the experience felt dismissive, unhelpful, and unprofessional. Customers should not be ignored, misled about wait times, or refused basic assistance when asking simple questions.

I've been looking into lots of natural make-up lately, and unfortunately I am not impressed with…read moreZosimos Botanicals. :( With such a wide selection of natural, vegan products, I expected more. I ordered some samples of their lipsticks, foundations, blushes, and a new brush kit around midnight on 3/14 --- and didn't receive them until 3/24. I was one day away from calling to cancel the order! They said they were 4-5 days behind in shipping, but 10? And with SAMPLES shipping from Maryland to Illinois??? My order consisted of: Eco Friendly Vegan Bamboo Brush Set Cinnamon Ministick lipstick Pristine Finishing Powder Minipinch Dahlia Blush Minipinch Hibiscus Blush Minipinch Peach Blush Minipinch Honeycomb Foundation Minipinch Bamboo Foundation Minipinch Dahlia Ministick lipstick Garnet Ministick lipstick Peachfuzz Ministick lipstick Terracotta Spice Ministick lipstick Black Cherry Minigloss Clear Minigloss Rattan Foundation Minipinch Their samples are the most expensive I've seen at $3.00 each. The mini lipsticks (ministicks) weren't even all the same size. Some contained less make-up than the others. I felt a little gypped. Also, all of the lipsticks smelled like crayons and were really drying. The Black Cherry Lip gloss that was advertised on their website as a strawberry red shade, definitely is NOT. More of a Plum at best. The foundation and blush comes in tiny plastic baggies that contained enough for maybe two foundation applications and three blush applications (this I was okay with). As far as the foundation was concerned. All of the shades I got were too light (Honeycomb, Rattan, Bamboo) and I think I'm more into their deeper tones (Toasted Almond, Roasted Chestnut, Cashmere), however I do not wish to pay three more dollars per sample and wait another two weeks for delivery. On the good side, the blushes turned out okay. The peach gives me a just tanned sultry summer look, and the Dahlia and Hibiscus make beautiful light pink/red pink looks respectively. The brush set, although expensive I liked very much as it is made from soft vegan fibers, recycled metal, and bamboo, and comes in a natural cotton and hemp cosmetic roll with tie closure. Great for traveling! Although I like the blushes and brushes, I don't know if I will order anything from this company, as they do not allow for returns and I was not impressed with most of there products. I will try Alima Pure as they have $1.50 samples, and 100% Pure which does not offer samples themselves, but has a 30 day return policy. I also may try bellafloria.com which offers custom sample kits you can create for 100% Pure's blushes and eye shadows.

I ordered the bamboo foundation back in January and it was perfect color for my face. It was a…read moreperfect match for my skin tone. Then I ordered the exact same product again but this time the foundation is really dark and orange. Very inconsistent. Not happy with the product. I know that they make the product by hand with fresh ingredients. So they made my foundation incorrectly. I've emailed the company on the inconsistency but haven't received any response back. Why? Where is my customer service. Seems like there is no customer service which means bad customer service. Do they not care about their customers or should I say now former customer. Looks like I will be looking for another line of mineral foundation.

I went in to simply ask if I had to order in advance for a large order of balloons. The lady caught…read morean attitude with me and made it seem like I was asking a dumb question. I didn't get her name because I simply left after she gave me attitude, but she was an African American lady with locs and facial piercings and her coworker had puffy curly hair. As an African American myself, I did not appreciate this treatment. This was around 12:45-1:00 on December 31, 2025. Some places require to order in advance for large quantity orders so that's why I asked. This type of behavior is unacceptable.

Been to this store a number of times now. Each time, the selection of items gets better and…read morebetter. Prices are very reasonable! I always buy some snacks, novelty items and iPhone related stuff. Sometimes holiday things as well. The only gripe I always have is that the register only has 1 person working even though there is a long line of customers. Also, some customers inside this store are inconsiderate and rude! They don't say "Excuse me." Or "Sorry." Whenever they have to walk by you with a cart, they come so close!!! And not a single ounce of consideration at all. How senseless and oblivious they act!!! Besides the few negatives, this store is an alright place to purchase inexpensive items for a birthday, an event, a gathering or a special ocassion. Has many different items to choose from.

Every time I go into Sephora, I feel super uncomfortable. As a teenage girl, it's really unsettling…read morewhen a male employee stares at me while I shop. He always asks if I need help, and when I politely say no, he doesn't walk away--he just stays nearby, watching me and playing with the products. It feels more like I'm being monitored than helped, and it makes me not want to shop there anymore. Sephora should seriously train their staff on how to respect customer boundaries.

I always try to give this location a chance .. but woowee.. messing products on the floor the…read morestands are always empty and messy staff huddled in the corner laughing on their phones. If you go I hope it's better for you. But this is my third time with the same issues. I'll just keep going to Ulta since they have fenty also! I went for Selena's rare but completely empty and what's left was messy. If I go again I will take pictures of the mess.

Legit perfumes bought Bvlgari for my mother here turns out it was the bigger size for a lower price…read morethan the other perfume stores nearby. Confirmed it was not fake. Brought it on mothers day

Newly open and bright inside. Good amount of AC which is amazing during the summer. I think they…read morepositioned themselves well here having stationery and toys for kids right next to a huge daycare type center. There is plenty of space inside and a wide variety of goods, toys, and snacks. I only came here to peruse and look around since they just opened. I didn't really come here for a purpose. Gave me a bit of nostalgia because of some of the Asian stationery I used as a kid were here.

A lovely addition to the Fox Chapel Shopping Center. While I was waiting for my table at KPOT…read more This store has a lot of cute anime stuff, a lot of Sanrio characters, cute stuffies, my favorite Asian snacks though a little pricey. Nice staff to help. The only thing I wish they can change is the lighting. As someone who gets migraines frequently, the lighting is very bright. I couldn't stay long. However I do plan to come back. They had Guadatama sp... chips, my favorite. I definitely grabbed two bags.