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    Bath & Body Works

    3.8 (20 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 months ago

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    Joseph G.

    What did I get myself into? I was following a friend. She loves this place. I assumed (as a guy would) that it's lotions, potions, and other things I'd have no interest in. I was wrong. I enjoy candles, and they don't have an excessive amount which is great! After smelling all of them, I found about 5 that I really liked. To top it off, they were on sale. I would have spent almost $100 on candles, but ended up spending $40. LOOK AT GAWD!!!! He will save you money if you let Him!!! I also enjoy a plug in. However, I can't be bothered with the fancy styles. I just want to plug it in and create an atmosphere. I don't require fish, snowflakes, etc. Fragrance only, PLEASE! The employee was BEYOND helpful and let me know about other locations and sales closer to where I live. I'll be visiting a store near me soon. But first, lemme burn these candles...

    Store exterior - located in Neelsville Village Center

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    4 years ago

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    2 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    15 years ago

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    12 years ago

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    12 years ago

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    Ask the Community - Bath & Body Works

    Review Highlights - Bath & Body Works

    I usually do not write reviews like this, but I came during the holiday buy three get three free sale.

    Mentioned in 2 reviews

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    Bath & Body Works - Halloween arriving this week :)

    Bath & Body Works

    5.0(4 reviews)
    6.5 mi

    New! Clean, well-organized, well-stocked, and super friendly staff :) This was my best BBW…read moreexperience ever! My new go-to location for sure. I've missed having a convenient location for years since the old Rio location closed. The next closest stand-alone one is in Milestone in Germantown, which isn't wildly far away, but they sometimes seem to have supply issues for certain scents.* This new location in Downtown Crown is near Sephora, across from Coastal Flats and next to the old Zagg storefront (which moved over by UPS). There is a strip of 30 minute street parking available in front, or the garage around the bend from Ruth's Chris if you don't want to fight for space in the surface lot by the Harris Teeter haha I checked online to make sure the scents I was interested in would be in stock (assuming the corporate website was accurate) and headed in for the soap and sanitizer sale they had today. It is such a thoughtfully laid out location, and to say they had plentiful supplies of every type of item is an understatement! Everyone was friendly, and helpful, and when there wasn't any of the vanilla sanitizer out, they voluntarily checked their storage in front and back, and made sure to put more out by rearranging the display. This is the kind of location that will get me in the door more often than I should shop for some of these things, but it was such a joy compared to more stressful times I've had in mall locations, etc. [*Germantown tangent: I had been looking for travel sized Warm Vanilla Sugar all last fall/winter there and they never had it despite having tons of like 3 scents. To my surprise it was offered for store pick-up if I ordered ahead, so that's what I did. They actually never had it, and they game me a full size one for the price of travel instead. Technically a 'win' for me, but why did they never get any travel size of that for the entire season? Ended up going to Montgomery Mall for travel size still after, cause the big tube simply doesn't fit in some of my purses with a wallet and phone haha]

    I love this location since its in a very convenient location. Near Lululemon and Warby Parker. I…read morecame here 2x this weekend for their yearly candle sale. Can't miss that yall. Service is always great at most locations. They aren't pushy with their assistance. Sign up for their rewards and to get their emails, some times online sales are better then inside the store. Plenty of side street parking and parking garages nearby.

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    Bath & Body Works
    Bath & Body Works
    Bath & Body Works - Super well stocked & organized!

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    Super well stocked & organized!

    Ulta Beauty

    Ulta Beauty

    3.4(39 reviews)
    0.0 mi

    Shiny new Ulta...and Im loving it!!…read more Im typically a Sephora kinda girl...but I definitely don't discriminate when it comes to my makeup and hair care needs. I specifically visited Ulta because they carry a specific brand of hair care products that I really needed to try by this weekend. They were fully stocked..and I also saw quite a few brands that cater to my specific hair type and texture...Bravo for the inclusiveness!! Customer service was super helpful and friendly..and the store is well organized and clean. There was a little bit of a wait when checking out, but nothing I would truly complain about. Highly recommend!...great brands offered! I also saw a few people getting their hair colored and styled in the back...fyi for those who are interested in getting their hair styled.

    I had a very disappointing experience at this store today. This is not the first time I've felt…read moreuncomfortable here due to poor customer service, but today's visit was especially frustrating. I initially came in around 2:00 PM to redeem my birthday gift. For some reason, I couldn't access the QR code in the app, even though I was able to add the free gift to my cart online. I simply wanted to see the available options in-store before placing the order, and also asked for help locating my QR code. The associate was dismissive, refused to show me the options, and did not offer any assistance. Since I was already there, I placed an in-store pickup order at 2:10 PM and asked how long it would take. I was told it would take about an hour for the order to appear in the system. However, I received the confirmation that my order was ready just 10 minutes later--after I had already left the store. This made it clear that the wait time I was given was inaccurate and misleading. When I returned around 3:30 PM, I showed my order number and confirmation email. The associate ignored me while she was on her phone texting and only acknowledged me after she finished. This felt unprofessional and disrespectful. Before handing me my order, she asked for my ID, which felt unnecessary given that I had the full order details and confirmation on my phone. In the end, she barely checked it anyway. Overall, the experience felt dismissive, unhelpful, and unprofessional. Customers should not be ignored, misled about wait times, or refused basic assistance when asking simple questions.

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    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    Zosimos Botanicals

    Zosimos Botanicals

    3.8(17 reviews)
    5.2 mi
    $$

    I've been looking into lots of natural make-up lately, and unfortunately I am not impressed with…read moreZosimos Botanicals. :( With such a wide selection of natural, vegan products, I expected more. I ordered some samples of their lipsticks, foundations, blushes, and a new brush kit around midnight on 3/14 --- and didn't receive them until 3/24. I was one day away from calling to cancel the order! They said they were 4-5 days behind in shipping, but 10? And with SAMPLES shipping from Maryland to Illinois??? My order consisted of: Eco Friendly Vegan Bamboo Brush Set Cinnamon Ministick lipstick Pristine Finishing Powder Minipinch Dahlia Blush Minipinch Hibiscus Blush Minipinch Peach Blush Minipinch Honeycomb Foundation Minipinch Bamboo Foundation Minipinch Dahlia Ministick lipstick Garnet Ministick lipstick Peachfuzz Ministick lipstick Terracotta Spice Ministick lipstick Black Cherry Minigloss Clear Minigloss Rattan Foundation Minipinch Their samples are the most expensive I've seen at $3.00 each. The mini lipsticks (ministicks) weren't even all the same size. Some contained less make-up than the others. I felt a little gypped. Also, all of the lipsticks smelled like crayons and were really drying. The Black Cherry Lip gloss that was advertised on their website as a strawberry red shade, definitely is NOT. More of a Plum at best. The foundation and blush comes in tiny plastic baggies that contained enough for maybe two foundation applications and three blush applications (this I was okay with). As far as the foundation was concerned. All of the shades I got were too light (Honeycomb, Rattan, Bamboo) and I think I'm more into their deeper tones (Toasted Almond, Roasted Chestnut, Cashmere), however I do not wish to pay three more dollars per sample and wait another two weeks for delivery. On the good side, the blushes turned out okay. The peach gives me a just tanned sultry summer look, and the Dahlia and Hibiscus make beautiful light pink/red pink looks respectively. The brush set, although expensive I liked very much as it is made from soft vegan fibers, recycled metal, and bamboo, and comes in a natural cotton and hemp cosmetic roll with tie closure. Great for traveling! Although I like the blushes and brushes, I don't know if I will order anything from this company, as they do not allow for returns and I was not impressed with most of there products. I will try Alima Pure as they have $1.50 samples, and 100% Pure which does not offer samples themselves, but has a 30 day return policy. I also may try bellafloria.com which offers custom sample kits you can create for 100% Pure's blushes and eye shadows.

    I ordered the bamboo foundation back in January and it was perfect color for my face. It was a…read moreperfect match for my skin tone. Then I ordered the exact same product again but this time the foundation is really dark and orange. Very inconsistent. Not happy with the product. I know that they make the product by hand with fresh ingredients. So they made my foundation incorrectly. I've emailed the company on the inconsistency but haven't received any response back. Why? Where is my customer service. Seems like there is no customer service which means bad customer service. Do they not care about their customers or should I say now former customer. Looks like I will be looking for another line of mineral foundation.

    Bath & Body Works - cosmetics - Updated May 2026

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