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Bath & Body Works

3.8 (18 reviews)
Closed 10:00 am - 8:00 pm
Updated 2 months ago

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Tammy V.

This is the B&BW inside of the Solano Town Center -customer service is far from acceptable. The girls in there look like zombies - with no emotion on their faces - never was I greeted it asked if I needed help. Once I finished finding my items, I stood in the empty line for 3 mins while a worker stood to the side folding boxs and staring at me, finished her boxs and then came to the register. But then, the manager I assume told her to get back on the floor and told another girl (Kayla) to get on the register. Kayla rings up my items, I show my smart phone with my coupon and rewards account and she took my phone and scrolled through the coupon and asked me where I got it, and asked if I receive their emails. - Yes I recieve emails, but this is from my B&BW app - she says "oh we don't do that here, thats only for like LA and Chicago areas" - as I look at her dumbfounded and confused - she says "well I guess I can try it but I know it wont take it" - she scans it and I hear "BEEP" (it took it) she says "oh I guess it worked" - I then opened my rewards barcode and she asked me what THAT was -ugghh - Never mind little girl - just gimme my candles and soaps and let me go. - never again will I use this store.

Lydia H.

Excellent service and so many yummy smelling things! My favorite thing to buy are the candles. Even my husband loves coming in here.

5 for $5 deal. Minus the one in my bag :)

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5 months ago

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4 years ago

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7 years ago

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8 years ago

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10 years ago

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5 years ago

I always receive great service here. And if you wait for the deals you get a good price!

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5 years ago

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8 years ago

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9 years ago

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Review Highlights - Bath & Body Works

Everytime I enter this store, it always smells so good, never wonder why, it's BBW!

Mentioned in 2 reviews

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Saint Sage Candle Bar

4.6(14 reviews)
20.2 mi

My partner and I had a great time doing this over the weekend…read more The ambience, scents, and just the overall experience is a must try. You're paying for THE experience, memories, and a gorgeous candle to boot - can you really put a price on that? The owner was also very pleasant, patient, and friendly. I'd definitely go back.

If I told you learning how to make a candle was on my creativity/hobby goals for 2023, would you…read morebelieve me?! I LUCKED OUT! Stumbling across this new business just in time for Mother's Day. It's so hard to figure out what to do with my mom each year and this was special and unique and even a bonding experience. Today in honor is Mother's Day, Saint Sage Candle Bar hosted their first ever private event. I found out about this via social media. I thought this would be the perfect way to spend Mother's Day with my mom because we both like candles--so why not learn how to make our own together!!!!?? I believe the owners name is Kat. She opened Saint sage I believe sometime in April 2023. Trust me! This is such a unique and fun experience, you have to try it. I'll definitely be back. I had such a great time. The Mother's Day event was about $120-130 for both my mom and I, this included supplies to make our own candles as well was light snacks like charcuterie & mimosas. Kat was really nice and a great teacher. She made it really easy to follow the steps to create our candles and the store is just super cute too. You get to choose your own scents and vessel to create your candle in. We even got to put some floral, glitter and crystals in the candle as well. My candle came out LOVELY! I'm obsessed. I mixed Black Opium, White Sage, and Lavender Honey. My mom enjoyed herself as well. I believe she used mostly musk scents.

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Saint Sage Candle Bar
Saint Sage Candle Bar
Saint Sage Candle Bar - Finished results of the 2 candles we made.

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Finished results of the 2 candles we made.

Things Remembered

Things Remembered

2.0(10 reviews)
0.0 mi
$$

A little overpriced, quality is iffy, and customer service could be a tad bit better…read more I bought a couple of pieces for our wedding; a cake cutting set, a gift card box, and a nice necklace for my mother. The cake cutting set was $92, which did not include the engraving service. After the engraving, I believe I paid $135. The quality of the engraving does not seem worth the extra cost, but I really wanted a nice set. The necklace I purchased for my mother was pretty but the necklace itself seemed really cheap. For $120, I expected better quality and a better chain for the necklace. My mother really loved her gift though, so in all, it was worth it. The gift card box was smaller than I thought, but it definitely added a really elegant/romantic feel to our wedding. I ordered the card box online and it was ready the same day. Each time I visited the store, the associates were busy and most of the time, they barely stopped to greet me or ask if I needed assistance. Customer service here could definitely use a bit of work.

I'd have to agree with the first reviewer--the customer service sucks at this location…read more My friend and I were not greeted when we first walked into the store. When I finally asked for help, the associate seemed burdened. I know it's busy during the Christmas season, but we were the only customers in the store and I didn't ask for much. They did have the item ready within an hour, as promised. Thumbs up for that. But even when I picked it up they seemed irritated! What is so bothersome about helping the ONE customer you have all night? :P No real complaints about the item except that the font is verrrrrrrry small. :\ I like Things Remembered, just not this particular location.

Bath & Body Works - Oct 2022. Newly expanded location now open.

Bath & Body Works

3.9(66 reviews)
9.0 mi
$$

Amazing, it's been I don't know how many years since I dropped into a Bath and body Works. Last…read moretime I went, I was bored. The scents seemed garish and artificial. I couldn't think of any good reason why I wanted a room fragrance. There was no way I was going to put those scents on my skin or hair. It turned out, I was also allergic to some of the fragrances and I ended up leaving rather quickly. Back then, I thought the store could be eradicated, and it would be entirely beneficial for the human race. This time it seemed like it was a whole new store. They've updated their collection and have excluded Phthalates, sulfates, and parabens. This change seems to have done the trick for me. I no longer found the fragrances repulsive, and it didn't kick off any allergy attacks. With that massive collection of products, the fragrances were still overwhelming, even though they were pleasant. It was rather hard to actually determine which product smelled like what because it was scent chaos in there. They could've used a lot more ventilation. Although I have no plans to ever scent my rooms or add even more scented products, these fragrances were pleasant enough that I could see giving them as gifts. I would say I'm still not completely sold on the store but at least these days I don't think they should be burned down to the ground. Aside from my dismal opinion of the products, the store is quite nice. It's neatly organized, beautifully stocked, plenty spacious enough for a crowd of shoppers. The staff people were attentive and pleasant, greeting everyone who entered the store. If I had cared more about the products, I would definitely have enjoyed shopping here. So four stars for the store. Since the store does not control their products, I'll leave out my opinion of the actual stuff.

The cashier made my day! The young gentleman who helped me…read moreand ask me if I was from Hawaii and I told him I lived there. He said to me thank you Auntie! That felt so nice to hear that! I showed a lot of respect.

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Bath & Body Works
Bath & Body Works
Bath & Body Works - Storefront

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Storefront

Bath & Body Works - cosmetics - Updated May 2026

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