Whoever the teenage boy is who's working tonight needs to be let go. First he pinch picked his nose right before giving me a sample when he thought I was checking out flavors, then proceeded to say we weren't making sense when ordering a double scoop in a cone, and then rounded out the interaction by telling us our gift card was invalid... read more

Decent but left out some things that i ordered. Kind of a shame. Id expect more ... service in general isnt like it used to be.

EXCELLENT experience! I had the jamoca ice cream with their huge waffle cones, it was soooo good. Service was great, the employees were kind and friendly. This location is awesome, they have a great seating area inside and outside. Will return many more times! read more

i went to Baskin-Robbins and they have Dubai Chocolate Ice cream bars. they look and taste amazing. can't wait to get more. read more

Baskin-Robbins - Dubai Chocolate ice cream bar - Ice Cream & Frozen Yogurt Near Me - Glendale, California

Great staff ! Always friendly and polite. I always order my special occasion ice cream cakes from here .

I have been coming to this Baskin-Robbins location as a kid and now bringing my own children. We have had several school fundraisers at this location and it has always been a fun event. The staff is always so nice and they've made some great custom cakes for many birthday parties. The new remodel also looks great and the store is always clean. It is always a special treat to come and enjoy some ice cream at this location. read more

(Snacked 03/06/19 WE @3pm): Who wouldn't love to bask in a selection of 31 ice cream flavors!? With my monthly BOGO coupon set to expire and was nowhere near any of my regular locations, I yelped where the nearest shop was and came across one at the corner of Central Ave. and Loraine St. in Glendale. Not about to let free ice cream go to waste, I made my way to this less bustling area on the outskirts of the highly-trafficked downtown mess and was charmed by the small-town feel. I was already a huge fan of the brand, so would the location and service round out a positive trifecta!? PURCHASE The Scoops https://www.yelp.com/user_local_photos?select=KSdrRUKNMF2QJ6FA1FGegQ&userid=8jVT2inwc8GIQ6sH2UG9Vw. Blueberry Muffin Regular Size Scoop ($3.29): With a muffin flavor and blueberry pieces and a ribbon swirl throughout, this was a lovely pastry transformed into a creamy cold confectionery snack. Tax Crunch Regular Size Scoop ($3.29): Tis the effin' IRS season with this blend of Kona coffee swirled with a crackling fudge ribbon and rice crunchies, I didn't drink coffee but loved the Hawaiian brands of Kona and Lion, and all ingredients mixed well; if only dealing with the dreaded IRS was as pleasurable. SERVICE Immediately greeted by a young girl, I was the only customer in the place, so she was probably happen to have something to do. I pretty much knew what I was getting, so the entire process was easy, quick, and happily left with some ice cold cream dreams in my hand out into the pouring rain. No problems...no worries! PARKING (Free) Located in a cozy outdoor strip mall that included a dry cleaner, there was an equally tiny parking lot where I luckily parked. Otherwise, there was plenty of parking along the main drag of Central Ave. and all surrounding side streets. ATMOSPHERE, DÉCOR, AMBIENCE A simple storefront https://www.yelp.com/user_local_photos?select=LY8e5WK6cSOYaBsKBGymJA&userid=8jVT2inwc8GIQ6sH2UG9Vw that opened into a rather spacious interior with plenty of floor space https://www.yelp.com/user_local_photos?select=CmsixKsySumcIPEM2ePmVg&userid=8jVT2inwc8GIQ6sH2UG9Vw that allowed for a couple tables, several refrigerated coolers with a ton of chilled goodies https://www.yelp.com/user_local_photos?select=LCAR-6I-AJEsbuLG-pxMsw&userid=8jVT2inwc8GIQ6sH2UG9Vw, and the lengthy main display cases and order counter directly in front of you once you entered. As with most locations, promotional posters and such were displayed everywhere as well as a very legible price menu up on the wall behind the order counter. There was also a couple shaded tables outside perfect for a warm sunny day https://www.yelp.com/user_local_photos?select=TrIOA36fI6L7GjQ9bisb-A&userid=8jVT2inwc8GIQ6sH2UG9Vw. Decent natural lighting came through the poster-covered large glass wall windows and doors while various electric ceiling recessed and track lighting illuminated the rest. There were no TVs while pop music played in the background. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL This particular Glendale Baskin Robbins location was certainly one of the larger and less busy ones I've visited, and would certainly give them my business again if I where in this part of town and in the same bind. And, I swore there were more than 31 flavors on display or maybe it was just an optical illusion! However, I normally didn't do any sort of business in this area, so this was likely a one-and-done. Although the private parking lot was as minute as can be, just park on the street and dodge a car or two if you must. I found total value based on the prices, service, and experience noted above (TOTAL paid experience was around $7.00 BEFORE any discounts and tip). And, they accept my credit card of choice...AMEX! 5.0 STARS read more

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They brought back the caramel and Oreo ice cream!!! You guys have to try it !! It's so good (: customer service here is always good (: this is by far my go to ice cream place in the neighborhood!! read more

Went here about a week ago for just a little pick me up before mass. This place has been here for a long time and you can never go wrong with the flavors that they have with the amount of samples you can get. My go to is usually Rocky Road and Cherry Jubilee, but decided to get Pistachio Almond and Coconut Pineapple. 2 scoops or more gets you a free cone and they do have special flavors for you to try out that either correlates with the seasons of the calendar or with sports. They even had a flavor related to Tax Day as well! There is inside and outside door seating, but I like how you could beat the heat by staying inside while eating your ice cream. read more

Baskin-Robbins - Coconut Pineapple on top of pistachio almond ice cream - Ice Cream & Frozen Yogurt Near Me - Glendale, California

Stagg is always welcoming. The place itself is cool, clean and decorated. I love that when I go there I always find what I need. I usually always go for ice cream cakes. They never disappoint and they are always a hit at parties. read more

I used to get many free samples of Baskin Robbins ice cream back when I worked at an on campus coffee shop that sold Baskin Robbins products. After some years of not working there, I miss it, so I have to pay full price for expensive, yet very tasty ice creams. I have grew up on some baskin robbins, such as all those birthday parties that I've been to and such, and all their cakes have been wonderful. The staff at this location is very friendly. Whenever I come in for a scoop, there was no trouble. When I went to buy a cake for the boyfriend's birthday, the staff was eager to help, and the guy even wrote on the cake right in front of me. Sure, the ice creams and cakes are pricey, but it is still cheaper than Coldstones and some other fancy ice cream shops. I love rainbow sherbet, world class chocolate (funny, cause I usually don't like chocolate ice creams that much), cherries jubilee, pralines and creme, LOVE POTION 31!!!!, and a whole bunch of other flavors. Oh yeah, be sure to come in for 31 cent scoop night whenever they have it. :D read more

Baskin-Robbins - Rainbow Sherbet for the ride! - Ice Cream & Frozen Yogurt Near Me - Glendale, California

I've been here many times within the past 10 years and recently employee name Aida helped me. This is the 3rd time within 2 months that I've gotten great service from her. Always friendly. Just an amazing employee to be recognized. Thank you Aida for an excellent customer service experience I have had multiple times with you. read more

I am deeply disappointed with my experiences at our local Baskin Robbins. Despite the sweet workers, the manager's rude behavior when speaking in Armenian about me and constantly telling the workers I have to leave because I quietly sit there for 10 minutes on my phone after paying every time, as if I don't understand, and making unnecessarily rude comments, has tarnished our visits. My daughter loves the place, but his disrespectful and perverted behavior is unacceptable. Action is needed to be taken to restore the welcoming atmosphere we once enjoyed. read more

I've been going to this Baskin Robbins since waaay back when I was in HS. My former co-worker of 15 years knows the owners. They are relatives of her husband so I try to support the place now and again. You cant go wrong with BR and this location is very convenient for me as I sometimes do my grocery shopping across the way at Ralph's. I love the very berry strawberry and the ever popular jamocha almond fudge. Cant go wrong with any of those two flavors... I went in the other day to get my dad an ice cream cake for his birthday. My dad loves the BR ice cream cakes and I had a familar one in mind. It was the log looking ones that are chocolate on the outside and vanilla ice cream on the inside. I found the perfect one having vanilla ice cream with chocolate chips as the center. I was browsing the freezer section where all the cakes are and a nice tall girl asked if I needed help and I told her I was still looking. She said to let her know if I needed help with anything... I couldnt make up my mind and she came back again after a few minutes to see if she could be of service and I asked if the cakes behind were all the same. She told me it varied in ice cream centers but were similar in styles and shapes. That's when I found the chocolate log with the chocolate chip ice cream center. Score! She even wrote Happy Birthday on it... White lettering woulda been nice but they were all out. We went with red writing, per her suggestion, as it least matched the cherries on top of the cake. My dad loved his birthday ice cream cake. We indulged in its deliciousness that night and the next. Im glad this BR is still around after all these years and that they have friendly, helpful employees that show great customer service. I shall return... read more

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Om nom nom nom delicious! My only complaint are the constant handprints from small children on the windows. Those need to be cleaned off AS SOON as possible ;) I walk here. :) read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Glendale, California

I feel bad for the young kids that have to work for this manager. She was so rude. I asked for a replacement drink because it tasted too syrupy. The girl kindly said sure. The manager said....well did they drink from it already? Of course we did, or we wouldn't know how it tasted. Then she said to the girl...well, do whatever you're doing and she rolled her eyes. We ordered 4 drinks so you think they'd be happy to please the customer. Remember....happy customers come back...people who you treat rudely don't. You don't want to lose money on one measly drink. Treat your customers with respect. read more

Came in today looking for inspiration... Cel came up to us and said... YOU CAME TO THE RIGHT PERSON.. she was right. I needed help finding my friend a birthday cake. He wanted something with Vanilla that didn't look vanilla Cel custom designed the cake and drew everything we asked her to. She truly made our baskin robins experience a memorable one We will be back read more

Me and the fam-bam like this place because it is close to the house and it actually has "mini" sized drinks. the mini drinks are perfect for our 7 and 4 year olds. It gives them the right amount of sugar without driving us crazy! Capt. Chaos loved it. ha word read more

Baskin-Robbins - Capt. Chaos about to handle two scoops of mint-n-chip! - Ice Cream & Frozen Yogurt Near Me - Glendale, California

Super friendly staff. Clean facility. The parking can be a little rough because of the side walk so watch out for that. Otherwise would definitely recommend going here. read more

We where just here i walk-in I had a mask on, but there where about 15 teenagers inside old enough to know better And they did NOT have masks on and some where getting ice cream the others just walking in and out, not caring about safety for others. read more

Love this place. Always clean and very nice kids working here. They give samples to customers upon request and their cones are always fresh. Since I'm a very boring person lol I always get the chocolate flavor or the jamoca which are my all time favorites. We also get their quart size in vanilla and strawberry flavor. Great store and great service. read more

Absolutely the best ice cream cakes ever and oh so creative! I have been ordering fun cakes for my children from this location for the past 10 years! They are open to new ideas and fun to work with! They are flexible and patient. Most importantly my children love them! Thank you for all you do!! read more

I found 1 long black strand of hair inside of my ice cream cake for my birthday. I was so grossed out but decided to try it again and again another black hair came out. My girlfriend said it was the young girl working there since she had long black straight hair. Yuck!!!! The cake was good before the hair. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Glendale, California

Thank you for the excellent customer service!!!! The cake was delicious!!! Thank you Harmik!!!

This review is based on the ineptitude of the employees in building a decent sized $6 sundae. I walk across the street, because I'm craving a Banana Royale sundae with strawberry and jamoca ice cream, hot fudge, no nuts. For as much as I paid, I expected my ice cream and whipped cream to stay in tact from the time it took me to pay, walk out the door, and return to my abode. INSTEAD? Ice cream scoops almost less than half the size than usual which almost completely melted from the tiny drizzle of hot fudge, and liquidated whipped cream. I guess I should be grateful the girl was lazy, and horrible at creating a decent sized scoop because she saved my ass a few hundred calories, BUT I paid for it and don't like being ripped off! Now I'm going to Ralph's for single sized Haagen Dazs portions to enjoy with my own toppings. read more

I bought a cake this afternoon about 4:30pm. There was a family in the store and their 4ish year old boy was not wearing a mask. I brought this to the server's attention and she was unconcerned. I get it. I don't like wearing a mask either. I also would like to believe that a young child cannot spread COVID, but they can. The server (and parents) may not have been concerned for my health but there were also other children in the store they were putting at risk. The server should be reprimanded and retrained. Shame on the parents for not thinking of others when bringing their child in public. read more

These guys suck. I have been doing business with them before any of these employees even heard of Baskin Robbins. Recently I ordered another cake for my baby's birthday after we got home we realized the cake was too big. Called to cancel and get smaller one, but they told me sorry can't cancel and the difference to the next size was only 15.00. ok I believe you. NOT! F-en liars to top it off we got so busy with the party we forgot to pick up the cake. We did not even get a call I know it's my fault but a phone call would have killed you? thanks! You lost a long time customer. read more

Been coming here since I was a kid as it was right down my street with a 10 minute walk. I moved and I'm still within walking distance from this location. Incredible service since I was a child. Exceptional ice cream, my favorite chocolate chip shake is always made as thick as possible (doesn't taste like just milk, which I've been asking for for years!) Prices reasonable, AND we've been ordering birthday cakes for years as well. I for one especially LOVE their birthday crunch cakes which aren't even filled with any cake at all. You have a layer of chocolate ice cream on the bottom, crushed chocolate crunch cookie crumbs on top, fudge on top of the crunch, and vanilla ice cream on top of all of it in cake form. Different sizes can be order for special occasions with different designs and more. If you have a sweet tooth, come to this location. It definitely is never that busy. Could be on weekends though, on hot days. Patio seating with their signature blue and pink tables available too. Love it here! Amazing part of my childhood. read more

The cleanest baskin-robbins i've ever been to. They were constantly cleaning even though it was already clean. The employee was very friendly too. read more

I ordered a Banana Split Royal, in comparison to the picture on the wall my looked sad. Absolutely nothing like the pic! I asked the girl helping me where the two scoops of ice cream was she said they are kids scoops. Even as a kids scoop, each scoop was no bigger than a small cake pop. The pic has two scoops of ice cream above the cup, you had to look for my scoops inside the cup. Come on, at the price you are selling them, you can afford to make it look delightful. I'm not talking about mountains of ice cream, just a fair scoop size, not less than the scoop you use. Flavor and location is great, hence the 3 star. read more

The manager was not only incredibly unfriendly, but also racist as well. She waited for my black friend to finish his ice cream before coming over about 10 minutes after he purchased his ice cream to tell him that he didn't pay. He showed the receipt to her and told her one of the other gals rang him up and even then she refused to admit she was in the wrong. Horrible, prejudice customer service. Next time we will just buy a box of ice cream at Ralph's. read more

I've been coming here for a very long time but this time it was horrible. I never ask for stuff ever, this time decided to test the employees here. They never offered me a free taste on them so I asked for my free scoop of ice cream. But they didn't give it to me and said they don't honor that and I don't know what I'm talking about. Lol bro you have a sign in the center of the ice cream island. read more

Baskin-Robbins - Not true!! They didn't give me a free scoop when I asked. - Ice Cream & Frozen Yogurt Near Me - Glendale, California

I think BR has the best Oreo milkshake! This location has very friendly employees and the place is very clean.

I live in Burbank and I drive past two baskin robbins to go to this one. They have the best well trained staff there and they are always friendly and their ice cream tastes great. I like to eat out on the patio when it is a hot day and enjoy the fresh air. If you are in the area go to this baskin robbins ...for sure... read more

Love this Baskin Robbins! Conveniently located across Ralphs... Always smells like fresh waffles are being made when I walk in. Service is quick and extremely friendly. Delicious!! read more

So this Baskin Robbins gets 4 stars mainly due to the service. The cake maker is always very helpful and you get exactly what you pay for. The parking is limited, but hasn't been a problem so far. This location is always clean and carries great flavors. My favorite is World Class Chocolate, Cherries Jubilee, and Wild n Reckless. I do think there is better ice cream out there than Baskin Robbins however especially priced better. BR has become so expensive, for a kids scoop I think it is crazy to pay over 3 bucks! read more

You can't go wrong with a few scoops of Baskin-Robbins. I recently discovered how much I love pistachio flavored anything and so have been frequenting this location often to get my fix. Now for the drawbacks! There are literally four spaces in the parking lot for patrons. Other than that your only other bets our street parking or across the street at Ralph's. The place can also get pretty crowded and service can be slow if there are more than say two people in front of you in line. I guess that's par for the course for ice cream shops on hot days but still if you know you're going to get an increase in customers you might want to add at least one more person to the normally staffed team to ensure that service is given quickly. All in all I really like this chain and this location is not bad. I'll be back! read more

I had a great experience at this place I recommend to all I would definitely recommend it to all my friends and family it was a great place very friendly and family oriented great ice cream of all different flavors read more

Two mishaps happened customer-service wise when I visited today and was the only customer. Also I watched one employee drop a waffle on the floor (she was making a waffle cone) and obviously you can never know, but I definitely got the feeling that if I hadn't have been gawking at her, she would have picked it up off the floor and used it! read more

Loveeee their ice cream the girl working here on the other hand could really use a bit of smiling. For crying out loud you work at a ice cream shop you're supposed to smile and be cheery. There was none of that from here thus the -2 stars. read more