I can't say enough positive things about Katia and the entire staff. During my first visit, I had a special request, and Katia truly went above and beyond to make it happen. It was such a pleasure working with her; she made the experience seamless. I'm already planning to purchase more of their delicious chocolates for my clients--the boxes are unique, beautifully designed, and incredibly tasteful." Grace Keshishyan, Mobile Notary Public & Loan Signing Services read more

This was my first time visiting this chocolate shop. The location is a little far from where I live, but I made the trip because I had heard so many good things about their chocolate and was excited to try it. Since it was my first visit, I had a few questions before making my purchase, which I think is completely normal for a new customer. The employee helping me was absolutely wonderful--very sweet, friendly, patient, and helpful. She made me feel welcomed and was happy to answer my questions. Unfortunately, my experience completely changed when the owner came out. I found her attitude toward me to be extremely rude, dismissive, and unprofessional. I was honestly surprised by the way I was treated, especially as a first-time customer who simply came in to purchase chocolate and ask a few questions. I considered leaving without buying anything, but I stayed and made my purchase because the employee helping me had been so kind and provided excellent customer service. She is truly the reason I decided to buy from the store. It's disappointing because I went out of my way to visit this shop after hearing such positive things about the chocolate. Good products are important, but the way customers are treated matters just as much. Unfortunately, the owner's behavior left a very negative impression on what should have been an enjoyable first visit. read more

Fantastic chocolate!! The customer service was amazing. The lady assisting me was extremely helpful and made a beautiful design on my order. Definitely recommend checking this place out! read more

The yummiest chocolate ever! Such high quality. Anytime I go to an event and they have this chocolate I get so happy. Also got a nice gift basket of this chocolate and it was so cute and the best little treat. read more

Mirelli Chocolatier - Amazing my favorite chocolate ! - Chocolatiers & Shops Near Me - Glendale, California

I love this chocolate shop! High quality scrumptious chocolate, very friendly and genuine staff and just the perfect place to buy loved ones a special gift. I've been shopping at Mirelli since 2023 and am always recommending it to friends and family. I just wish it was closer since am in Orange County. Regardless, I've started shopping online, which makes it easier. I highly recommend! read more

Delicious next level quality chocolates. Get your fix today! The sweetest owners, and the cutest decor inside for every season!

Delicious, trend setter. You see few chocolate shops that have popped up around town but Maral was the OG! I hope your health is good...keep up the good work with the next generation. read more

Amazing chocolate and beautiful packaging. Highly recommended. We will definitely return.

Mirelli Chocolatier made the perfect wedding chocolates! Gorgeous presentation and absolutely delicious! Our guests loved them! Such a sweet and memorable addition to our big day! Thank you! read more

Mirelli Chocolatier - Chocolatiers & Shops Near Me - Glendale, California

Rude below par customer service. I never understand business owners who go through the trouble of setting up shop but are not willing to provide decent service to customers who walk into their shop to give them business. I'm talking basic help of taking an order from a customer, not even above and beyond courteous jolly service! You have a walk-in showroom put somebody behind the counter who can and is willing to serve customers or close your showroom. Otherwise why are you wasting customer's time if you don't want to help walk-in customers?! Consistent poor customer service, I'm afraid your store is getting a reputation of such a store now, leaves "bad taste in the mouth" and will eventually push your business down, especially if the products you're selling are just ok products, more nostalgia then anything else. read more

Great customer service! Very patient and friendly! The chocolate is unbelievable good! All flavors are amazing! Can't go wrong. They also customize to meet your particular need. Love love love read more

Great little independent store selling beautiful Belgian chocolates. I wanted to get a birthday gift for a friend and wanted to shop local and get good quality. The customer service was excellent, the woman helped me select which chocolates to buy since it was my first time. She wrapped them up beautifully and even gave me a sample. They also have some middle eastern specialties that looked interesting. Definitely will come back, easy parking too. read more

Mirelli Chocolatier - Over 1/2 lb. of assorted chocolates July 2022 - Chocolatiers & Shops Near Me - Glendale, California

The best chocolatier , employees and chocolate quality. The only place I shop and trust for all my orders read more

We absolutely love love love Mirelle's Chocolates. I've been buying her chocolate and variety of sweets all imported since 2001. Today I had the pleasure to meet Mirelle herself (daughter) grown up and runs the shop. She was absolutely wonderful and so helpful. Excellent customer service and super clean store. read more

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Avoid this place. Overpriced Chocolate tastes like cheap Kit Kat bar that you can buy at 7-11. Owner is greedy and rude. The decor in their gift boxes is ugly and falls apart easily. Owner refused to give me more than 2 "tooth" chocolates for this gift box and charged over a hundred bucks! As soon as I took it home the crystals started falling off because it's such poor quality. Total waste of money. read more

I've been buying their chocolates & baskets for over a decade, and will continue to be a loyal customer. Their chocolates are simply amazing--the milk chocolate wafer filling is hands down my favorite. I often order online and pick up when I'm having cravings. Maral is always so kind and helpful. I also love the decorated boxes they have for holidays like Christmas & Easter. If you're a chocolate lover, or if you need a beautiful basket made for any occasion, you must definitely pay them a visit. read more

Best chocolate you will ever taste !! They make the cutest baskets for any event you can think of which makes them the perfect gifting store. Just wish they were a bit closer to me! read more

I am 9 days late writing a review. I wish I can give them all the stars in the world! My grandchild was born last week Saturday 3/8. They made sure I have the chocolates with the cutest sweater that Saturday before they close. They really went out of their way. Not only were the chocolates a hit in the hospital but I also bought chocolate gifts for the doctor and my daughter. Don't just order on line. Go visit their store. You will meet the most amazing family and you will also indulge in their creativity and the delicious treats. read more

Beautiful product that always tastes absolutely delicious! The staff is very genuine, kind, friendly and knowledgeable! Very easy going and a great help! Thank you guys! A+ Service!!! read more

Always best chocolates and great premade sets for last minute! Family owned and they are so nice!

I waited 3 months to pick up my order. It's worth the wait and prices. Their chocolates and goodies are truly the best and they're so nice. Family owned business the daughter introduced herself but I forgot her name sorry she was so kind and helpful. I'm definitely coming back for more in the future. read more

Mirelli Chocolatier - Parking is right in front - Chocolatiers & Shops Near Me - Glendale, California

I have been going to Mirelli chocolate for yearssssssss and I cannot believe I have never submitted a review on how amazing this place is. let's start with customer service, The customer service is outstanding the most genuine humble people you will ever come across, they will never disappoint their customers with their product their prompt timelyness the outstanding craftsmanship if you can imagine it they can do it. product: there has not been one time that I have went in for an occasion to purchase candy that I have not purchased from my own self One chocolate is better than the other you cannot be disappointed with a single chocolate always fresh always wrapped perfect Location is in Glendale and they have plenty of parking space I strongly recommend you check online for the items that interest you definitely do a trial because it's very hard to decide from all the delicious items that they have if you are one of those customers that have ants in your pants make sure you have courtesy to understand that they do get busy and they do accommodate you online as best as they can to cut your time in half read more

Mirelli Chocolatier - baby girl - Chocolatiers & Shops Near Me - Glendale, California

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Was gifted chocolates from Mirelli and figured I would go in and see about giving them as gifts, myself. Everything was so nicely laid out and displayed, even in the holiday craziness! After reading some of the negative reviews talking about the customer service, I wonder if it's people lacking patience for people whose English isn't their first language. Also, I don't believe the customer is always right, nor do service folks have to tolerate mean customers with a smile. But that's just me. Looking forward to having large special events in the future so I can order favors/gifts from here! read more

This is a beautiful chocolate shop that makes delicious chocolates and treats. It's all about the presentation, details and customer service. Recently my first grandson was born and I needed several boxes of chocolates to share at the hospital, arrival home, and to commemorate the birth with family and friends. Altogether I spent about $1,000. Worth every penny. The quality of chocolate is outstanding and so delicious. The presentation is gorgeous and unique. Maral, the owner is meticulous and gives excellent advice and suggestions. I prefer milk chocolate and each piece was wrapped in beautiful blue, silver wrap. One box was custom Hermes themed horse decor. The shop's reputation is well known so don't come in a rush. Often there is a line so expect to wait. Service can be a bit slow because they pay attention to every detail in order to prepare out of this world chocolate presentations. read more

Mirelli Chocolatier - Baby Boy blue box - Chocolatiers & Shops Near Me - Glendale, California

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I have been driving by this store and wanted to see what they had and buy something as a gift and for myself to try. There was another person being helped and I was glad to look around, find what I wanted and wait my turn. I didn't mind waiting until a gentleman came in and the other lady who had been sitting at a desk, jumped up like she was on a spring to help him choose what he wanted. She saw me there but did nothing to help me. Got the message ladies. You don't need or want my business. If you choose to be sexist & racist that's your choice, it's your business.. But I don't have to shop there. Nor will I ever. read more

Disrespectful customer service!!! This places' service was horrible. I walked in, was not greeted, I waited around 15 minutes with two ladies working. Each were helping someone which is fine. The issue is when one of them finished, instead of acknowledging me and even saying welcome, she turned to the other person ALREADY being helped and went to chit chat with them. I proceeded to wait even longer until a younger girl helped me who was so much more helpful!! The person that checked me out was named "Maral", she was an older lady for reference. That was the name on my receipt, she was the one that didn't welcome us and went to chit chat with the person already being helped. When she was checking us out she had an attitude, and was not polite. For getting luxurious chocolate that's over $120 a box, they should be giving luxurious customer service. I was recommended to come to this place, but I will not be returning. I didn't feel welcome what so ever. The only person I liked what was the younger lady with black hair, if you do go in get help from her she was very kind and helpful. read more

Amazing place. Many good gift ideas. Good customer service. The chocolates are lovely. Free parking. Highly recommend. read more

I received a beautiful round "rose box" with chocolates as a gift. Truly the best chocolates I've ever had. Very impressive presentation. The package was shipped to Florida and arrived in perfect condition. Excellent customer service. read more

Mama sent these Mirelli chocolates to me as a gift in Paris recently. Homesick, I was delighted to get a customized milk chocolate box and then I ate them all too quickly. But moi, je ne regrette rien. This is top-notch chocolate, and as our French friends would say - la crème de la crème. I don't hand out compliments (time in France has made me choose my words carefully) and I am surrounded by European chocolate makers - the best of the best play around this town - and Mirelli chocolates are the same exact quality. You are getting European taste in Los Angeles, bar none. The taste, the taste, my goodness the taste - this chocolate melts in your mouth, it is perfection). I don't think any chocolate I've had in LA before has been as good as this, and their customer service was speedy and creative since it got my mom's custom-made order to me in a timely manner. I highly recommend them, and I think if you're serious about having quality, creativity, and taste - this is where you go. Not to a mass producer, not to a place that repurposes, but in the true chocolatier artisan fashion. read more

Mirelli Chocolatier - My elegant and tasteful custom-made box of amazing chocolates that bought a smile to my face. - Chocolatiers & Shops Near Me - Glendale, California

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Owner and daughter are wonderful, helpful. Had some items from Lebanon, many assorted chocolates to choose from. They aren't your sugar overloaded American chocolates. These are quality. The nice owner lady gave us a sample to try. Chocolate was creamy, not full of sugar, just how it was suppose to be. Satisfying. We will come back and share this place with friends. Worth the 45 minute drive. read more

I ordered chocolates here for an event, and it was the best place I could have bought chocolate from. The owner is very accommodating and really caters to exactly what you like. She understood my style just by talking to me and observing my look and personality. according to her observations, she showed me what I would like, and didn't try to sell me anything extravagant and over the top. They have so much variety when it comes to the ribbons, gems, and decor. All their chocolates are imported and taste just divine! I ordered 40 semi sweet chocolates with pecans all for about $90. They were wrapped beautifully and everyone seemed to enjoy them at my party. read more

Mirelli Chocolatier - Thank you favor village! - Chocolatiers & Shops Near Me - Glendale, California

Love love love their chocolates and the people who run the place. Best chocolate by far for me.

I love this place...... The customer service is perfect. The moms and daughter are always very helpful and very patient in helping me find the perfect sections. The chocolate is to die for. Mirelli's is delicious and exquisite!!! read more

My mom bought me treats from here for valentines day and they were amazing ! So much so she bought them again for my birthday 2 weeks later . She bought me the wrapped chocolate candies which came in pretty wrappers and were all unique and delicious . She also bought me the delight and chocolate treat box was so good. I think they were like turkish delight but not like anything I have ever had. They had nuts and chocolate and delight ( I don't know what it is called ) . Great candy and chocolate for presents and for foodies .They ranged from just really good chocolate with nuts and caramel to what in the world is this delicious thing covered chocolate and rose petals . I definitely recommend this great place . read more

DO NOT give these people your business. Every single time we have step foot into Mirelli, it has led to a horrible customer experience. The owners are extremely rude and sassy. Both mother and daughter have 0 customer service skills and have turned what was supposed to be memorable and joyous shopping experiences from engagement to wedding into a bitter experience. The most recent time we step foot into her store was to try the trending Dubai Chocolate. Her door was open, inviting walk ins. We weren't greeted with a hello, let alone a smile. She was attending to another customer and we waited patiently for 20 minutes for her to wrap things up, as she was taking her sweet time fluffing a bow for them. We asked if she could quickly just hand us the chocolate and we would pay cash and leave. She gave us an entire lecture how she closes shop at 6pm and that we should be more mindful and not interrupt her.... All while rolling her eyes. If she was so hot and bothered by new customers walking in, I think she should have locked the door in the first place. If someone walks in regardless of the time, it's your responsibility to put on your best face and make sure they are treated with respect and care. It wouldn't have hurt her to offer us a sample chocolate while we waited and apologized for the delay. Our simple request for chocolate was met with an unnecessary lecture and dismissive behavior, leaving us to depart empty handed. The two ladies who she was attending to felt so guilty and bad, we had to reassure them that they weren't the problem. I've never met more distasteful and rude business owners in my life. You would think after giving them so much business over the years, they would treat their loyal customers with more respect. This consistent disregard for customer service is unacceptable. I recommend going to PAACHI instead. Their chocolates are more decadent, customer service is unmatched and atmosphere is breathable and welcoming. read more

We went to this store tried candies and I placed an order of 85 pieces of almond milk chocolate candy for my guests to place in their plates. This place gave us a wrong dark bitter chocolate that nobody ate. They only threw few of what we ordered in there. If you go here make sure you open your order and check even if it's wrapped for your special occasions what a waste of $450. read more

Extremely rude women. Chocolates aren't worth it if they're going to treat you terribly, I'd rather get See's Candies.

This review is specifically for the ladies working in the store. I have never witnessed this type of racism against people of color in my life. First of all the food/ "chocolate is stale and not fresh. Second of all the interior of the store is disgusting. Third of all, the attitude and rudeness coming from these people is unacceptable. Take your business elsewhere. read more

I usually don't write reviews but this one is long overdue. I wish Yelp had a half star because one whole star is too much for Mirelli Chocolatier. The whole point of this is to warn others not to order from this place. I ordered 55 pieces of Christening Favors for my son's christening. The favors I ordered where supposed to have a tiny ribbon wrapped around them and a cross on top attached to the chocolate. That's how the photo looked on their website. Price was $4.25 per piece. I needed only 50 but just in case decided to order 55. So I picked up my order 1 day before, opened it at home to check and noticed that 2 of the crosses fell off the chocolates. I didn't pay attention to it because I ordered 5 more for things like this. So next day, I took the box to banquet hall so employees can put them on the plates. I decided to stay and help the waiter and started taking favors out of the box and placing them on the tray for her. Crosses started falling off as soon as I started taking them out of the box. When we finished placing favors, half of them didn't have a cross on them anymore. I looked on them closely and noticed that it was almost no glue under them, barely any. I asked the waiter for a glue gun. They found a glue gun and sticks ( which wasn't even their job) and gave it to me. So I was sitting there in my evening dress, trying to glue crosses back to chocolates. Glue gun wouldn't warm up, so I just gave up and placed them on the plates without crosses. But remember, they charged me arm and leg for this particular favor because of 3D cross on top. After my guests left I found more fallen crosses on the tables. So favors basically were falling apart once you touched them. 2 days later I contacted Jack , the owner/manager of this "reputable store" and that is when things got ugly. First, he didn't believe me at all and tried to blame the banquet hall employees but after I texted him 3 different photos of Christening day ( including my photo, sitting there trying to glue them back) he offered me $50 refund . I didn't think it was fair amount but agreed anyway. When I asked him to Zelle me money, he said he will Zelle money once he gets his crosses back. WHAT A JOKE!!!! He expected me to dive into the dumpster at the banquet hall to recover his crosses from trash as proof. What a disgrace of a human being with zero customer service skills. Since I refused to dig into 3 days old trash he offered me $25 instead of $50. He explained that those crosses are meant to fall because only tiny drop of glue used to hold everything together. OK , if that was the case why did you charge me $4.25 per piece? I could of just ordered ones with ribbon only and pay half of what I paid. I refused to take his $25 dollars. My advise to others, if you end up ordering from them don't order anything that has piece attached to it. First of all you will pay double, second its going to fall apart anyway, before your guests even touch it. read more

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Who loves chocolates this is the Unique place to be!!!! Magical and Colorful, Sweet and Homey, Breathtaking and Flawless.... in one word Mirelli Chocolatier!!! There is not a single word to explain the unique taste of "Mirelli chocolates". A box of assorted chocolates is stunning and If you really want to impress just buy Mirelli chocolates! Special thanks to Maral for her sweet#chocolate#customerservice# !!! read more