Last Tuesday evening, my husband and I decided to grab ice cream after dinner. For some reason, I was really craving Baskin-Robbins and it's always had a nostalgic feel for me, reminding me of childhood trips when my parents would treat me to a scoop. I'll admit, I was a little surprised by today's prices, but that's just the reality now. What made the visit totally worth it, though, was the atmosphere at this location. It was lively and full of people, which already felt like a good sign. As we were browsing the many flavor options, my husband and I planned to share a double scoop until the employee mentioned it was "family night," where each scoop was only $2.99! I gasped! That changed everything. I immediately told my husband he could get his own while I happily ordered two scoops for myself...hehe. I felt like a kid in a candy store, except...ice cream edition. It was such a small moment, but it genuinely made me so happy. The shop itself was clean, and the staff were incredibly friendly, which added to the overall experience. I can definitely see why it was so busy. Knowing they offer family night on Tuesdays after 5 PM makes it even more special, and it brought back those same warm memories I had as a kid with my parents. It was more than just ice cream...it was a little dose of nostalgia, and I'll definitely be back as often as I can go without getting to round! read more

Came here 10 mins before close time cause I was craving ice cream even tho I don't have a sweet tooth.. and the folks were already cleaning up but they let me get a couple of scoops with friends (not a big order) and don't make me feel bad for slacking. 5 other people came up and they didn't turn em away either. Thanks Amanda! I am coming back for another round of Cookie Monster! read more

Katherine was really nice and helpful. She offered us a sample that ended up being really good, and her friendly attitude made the whole experience better. She definitely makes me want to come back. read more

Baskin-Robbins - Ice cream - Ice Cream & Frozen Yogurt Near Me - Highland Park, California

This is our easy local ice cream shop. The owner is super duper nice, and the ladies of the shop always greet us with a smile. Download the app for coupons. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Highland Park, California

I'm sorry for this review but the Dubai chocolate bar from this location is a total scam. $10 and absolutely disgusting. There was no crunch or pistachio flavor like the ones that are made properly. It tasted weirdly like caramel and was so mushy it repulsed me. Please just make the extra drive to the Burbank or Glendale location and get the real one. read more

My dad used to take me to Rite Aid when I was a kid and he'd always order Pralines n Cream... I'd order mint and chip and rocky road Rite Aid and CVS still do they're sugar cone fair... But when we come to Baskin's it's Pint City I get my Peanut Butter n Chocolate Pint My mint and chip pint And yes... I have a caramel sweet tooth now so I gotta grab the Pralines n Cream... Usually go through all three ...in a couple weeks between my wife and I.... Its mostly me doing the real damage... and we have temporary supply issues... Yea we have arguments about it... Cause I infiltrate the cargo under her watch ... And then .. poof it's here one day and gone the next... She didn't even get to try the Pralines n Cream... What's wrong with me...! Commando style baby... under the cover of night...I was on a mission ... mk ultra... so it's not really me in control... Face paint works but it's probably the fudge all over my face that provides that deep cover! No Arnold body though ... GET TO DA CHOPPA... YOU GIRLY MAN!!! Don't bother me ... I'm melting ice cream right about now Babe... I'll get you the Strawberry next time... I promise read more

I ordered an ice cream cake. It was a roll cake for my step father and myself. The happy birthday message was written on the cardboard and not on the cake which looked really sus! My husband forgot to pick up the additional handpacked ice cream pint. He works everyday and did not have time to go back to get it until today where the store employee told me to call the store and ask for the owner. She stated sine there was no receipt she couldn't do anything. I had the receipt. I sent it to my husband as a photo, still she did not give him the pint. I then called the store and was told that the owner was not there. SHAHID, if you treat your customers poorly you will loose them. I am forced to get a refund from my bank. I will not ask for the a refund for the cake. You could have made this right. Why are you stealing from your customers? Lastly when I called this same girl told me to have a nice day! UNBELIEVABLE! Thanks for ruining it. You have an evil streak. Watch how you talk to people. It's just very unkind! How can I have a happy birthday? read more

Too expensive for a cake! Just go with a little more local and home-made. Just not worth it. Other options.

They are my go to spot for my birthday cake! Never fails, and tastes amazing! My hubby pre-ordered my cake online and picked it up. There are many designs to choose from! It was a giant cupcake. I absolutely loved it. Thanks to this location for making it such an easy experience. Definitely recommend this location, they are so nice! read more

Baskin-Robbins - Giant Ice Cream Cupcake Cake - Ice Cream & Frozen Yogurt Near Me - Highland Park, California

I come here almost 2/3 times a week. The people working the shift on Wednesdays in the evening are absolutely trash and slow. I always get a medium milkshake, and today my milkshake wasn't filled all the way up. I explained to the girl with the badly dyed honey blonde hair, why is the milkshake not filled all the way up. She doesn't fix the problem, looking dumbfounded i left to make this review. I will never go here again. I live 2 mins away from this place, very discriminating as well. read more

Been here multiple times and Danny always has great customer service and is always so nice.

I don't know what it is. If the employees think giving customers a regular size scoop is going to come out of their checks. I got 3 different ice cream creations and all of them were short on ice cream. I have been to other Baskin Robbins and ordered the same thing i ordered here and you can tell right away that it was half of the ice cream other places give. I ordered a 2 scoop sundae and i got one scoop with the 2 flavors. They also served the 2 scoops in the container for the one scoop orders. Clealry someone thinks they will go bankrupt for serving what the customer is paying for. I say go anywhere else for ice cream. There are many other options and better ones on Figueroa if you are looking for something sweet. After this experience i know i won't be returning. read more

Just went in to pick up a cake I ordered and was VERY disappointed... from the patchy icing to the terrible hand writing. Waited around 10 minutes for them to bring it out the back and seemed like it was written in a rushed. I ordered 24 hours in advance and looks like it was done in 10 minutes. read more

Baskin-Robbins - a birthday cake in a box - Ice Cream & Frozen Yogurt Near Me - Highland Park, California

I didn't realize this place didn't open until 11AM when I arrived at 10:30AM. Even worse, I made the mistake of ordering my custom cake for noon pick up time. The guy working here on 9/24 opened the doors slightly early for me and immediately assisted me. Even though my order wasn't ready because I showed up way too early, he immediately started working on it and got it to me in less than 10 minutes. Also, it looked great and reminded me of the photo cakes I had as a kid in the 90s. The churro flavor is very sweet but good. Great experience overall. read more

Came in to get their new favor "beach day" it was definitely worth the trip parking always sucks for this location but the service was outstanding. Jade helped my pregnant friend try a few flavors she was friendly and very helpful. read more

Finally completed a much needed makeover. The service is friendly, ice cream is yummy and their new patio is a relaxing addition.

By proximity this is our favorite BR store. But we may start driving to South Pasadena for our ice cream, due to one employee here. There's one girl at this branch that always serves small scoops! When you order a double scoop in a cup, there is always lots of room between the ice cream and lid. I always feel ripped off when I see all that space. Oh well, South Pas store isn't far. read more

Baskin and Robins is a great ice cream place. Ice cream's great, has employees, and customers coming in every once in a while. One day I had forgot my wallet hoping I could afford even one cone with one scoop. I counted my money and didn't know until after I could afford a cone. The employee had became a favorite since he refused to take all of my change. It was enough but I didn't know. He gave me the cone for free. I didn't get his name but I know to remember this day and that person. More people like him will make the world a better place. I am really grateful and hope to come back soon. read more

Best friendly staff and great customer service ever, had to changed name on the cake 3 times (Our Fault) they were very nice about it each time. Carmen you Rock !! Definitely coming back read more

Baskin-Robbins - a birthday cake on a table - Ice Cream & Frozen Yogurt Near Me - Highland Park, California

Kind of nasty tbh but that's every baskin robins. Good ice cream tho, would recommend if your very very desperate.

Classic delicious taste with great service. My Janice almond fudge shake was very good and the remodel looks great!

Great service from this location. Custom cakes were finished on time and with lots of care. The ice cream is always consistently good. I am very happy to see a BR and maintain its' place here in Highland Park. ... and yes, the ice cream cake cases are locked for a good reason. read more

I was just craving a brownie a la mode. I know this place is expensive but I just love BR ice cream. The worker was this old guy who was nice but he didn't really hear what I was telling him. I told him twice I wanted my nuts (LOL) under the whip cream. He so did not hear me and ugh all the nuts fell out of the cup since it was on top of cream. UGH. Well the place was clean and of course a little pricey for ice cream. read more

Baskin-Robbins - Not the greatest store front - Ice Cream & Frozen Yogurt Near Me - Highland Park, California

Got my sister in law a mint cookies and creams cake here. Consistent quality with all the other cakes at BR. There are lots of homeless folks here so the the fridge is locked up. read more

Keeeeeep this location open! Support local businesses! Everytime I come here I forget how cute and fresh it is. They were fast, clean, and delicious! Apparently on the 31st they have $1.50 single scoop I feel so nostalgic when I come here as it was my very first job. And it's still as sweet as I remember read more

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Seriously, I'm not much of an ice cream snob. I ate Thrifty Ice Cream when it cost 20 cents for a scoop and no, that wasn't 1904!!! It was the 80s!!! I've always thought Baskin Robbins tasted fine. As for atmosphere, I wouldn't stick a buck in the jukebox and sway my day away. FYI They do not have a jukebox. This parking lot is a bitch. In the summertime, lines are long. But the Gold Medal Ribbon is sometimes worth the hassle. So simple, yet utterly delicious! Vanilla, chocolate and a swirl of caramel. I call that unity. On another note, I DID vow never to go to Baskin Robbins again after they switched their logo to that hideous BR bullshit. Whoever designed that crappy lookin' thang must be a fan of puffy painted visors and dirty toilets. Bad aesthetic. I demand you change it back!!!!! read more

This particular store is always clean, polite service, and very helpful when answering questions. Brand new remodeled inside and Heath grade of A are a plus. Wish the employees were more pro active with suggestions, but that's just depends on the employees I encounter. However, I do encounter few cute Asian guys working once a while. Maybe it's because I often say "thank you" to their employees, no one has ever given me the "dirty eye"when I ask for samples (and I'm a picky ice cream eater, coz I don't like too sweet). read more

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Nothing too special about this place. It's nice. Has all the ice cream I want and the owner is pretty cool. Thumbs up!

They DO NOT have current ice cream flavors that all the other Baskin Robbins have (and advertise). They are serving Trick Oreo Treat at the END OF MARCH! This was a flavor from OCTOBER! read more

The server was very friendly and patient with the Girls. This is the closet location to us, thank you for staying local. Clean establishment, it's small but convenient. They had all flavors available and everyone was happy! read more

Great customer service very helpful and friendly the two girls at work last Sunday were awesome

Hit or miss. Parking is tiny and always packed. No outside seating. Fridges are locked. Some of the ice cream looks old with a skin on top. Portions are huge. Bring cash. read more

The owner is the worst sales person. I was in a hurry to get my mom a cake and I had already found the cake I wanted to buy there but when the owner came to attend another person who had gotten there first but wasn't even decided about what she even wanted to get, I asked him if he can take out the cake I was ready to get and he said if he could attend her first but I was ready to purchase a cake so I asked him if he can take out my cake along with hers and he said he would attend me as soon as he finished attending the female. He didn't care if he lost a customer so in other words he doesn't care about his customers or business. I came to Pasadena which they have a good variety of cakes and the place is bigger and the employees are super nice and helpful. read more

They close at 10pm and said they weren't making any shakes and got here 10 minutes before they close. How long does it take to clean a blender and a scooper? I even called. read more

This place overcharged me! I called to talk to someone about it and she didn't understand a word I was saying. Last time I ever come here! Next time I'll make the trip to Fossilmans for real ice cream. P.S place was dingy looking read more

This BR is great, family run and super nice to me and my friends who were visiting from out of town. Friendly staff, fresh ice cream and surprisingly- so multilingual! Our friends were visiting from Brazil and the elderly gentlemen talked to them fluently and provided excellent and warm customer service. We were so pleased to have found this 'local' store. Unlike any other BR I have visited. Thank you!!! read more

This place is your small, homely little icecream parlor around the corner. It is very family friendly, and each customer is greeted with bright, warm, and welcoming smiles, not to mention the delicious ice cream! This shop has been family owned for 15 years, therefore creating the perfect happy atmosphere that instantly comes to mind when you think about ice cream! Overall, this is a great place! read more

Nothing like a good old memory of growing up in Michigan and having Baskin Robins on a sunny Saturday afternoon. Still some of the best Ice cream out there! read more

Easter egg hunt ice cream?!!! I absolutely loved it! The eggs are white chocolate peices which are awesome! I got a second scoop of creme brulé flavor! Very sweet mix, but awesome! read more

Literally, the best Baskin-Robbins I've ever been to. I came in on Wednesday to order a custom cake for our show's host and they were able to squeeze me in at the LAST MINUTE. I really wanted to commemorate the show's 31st anniversary and this was the perfect way to do it. Everyone loved the cake! Thanks, Michelle! read more