The ladies were amazing! Very helpful even though I live in riverside I will definitely come back to this specific location for my ice cream cravings. read more

I really love baskin Robbins I have been to this location several times and the staff give you the feeling of hurry up and get out and today the we asked to taste the newest ice cream and the man that was helping us handed me the sample and walked away to do something else I thought he was going to be back and we waited and he didn't until finally the girl making the cakes came and helped us and she was literally scratching her head I front of us and then proceeded to give us the ice cream I asked her to please wash her hands and she did and she apologized read more

They have 44 flavors and are very friendly. I just saw Mom's Makin' Cookies in the Pre-Packed quarts too. Get them while you can! They have awesome cakes too! They truly are works of art. read more

Baskin-Robbins - This cake looks so beautiful. The white roses are a nice touch. - Ice Cream & Frozen Yogurt Near Me - Corona, California

Best customer service. Beautiful cakes.This location have 44 flavors my daughter's favorite wild'n reckless,cotton candy makes her day amazing. My favorite world class chocolate shake make me refreshing every time .love this place . read more

Baskin-Robbins kind of fell off of my radar when they discontinued my favorite flavor; Heath Bar Crunch and Turtle Cheesecake. On this particular day I walked in with my hubbs and seen a new flavor, which was Red Velvet Cake. Usually I am very skeptical of Red Velvet Cake flavored ice cream or frozen yogurt for that matter, but I gave it a whirl and so happy I did. This ice cream is the best Red Velvet Cake attempt anyone has tried. Its so creamy and it even has buttercream or creamcheese frosting ribbons in it. At first it tastes like cake batter, then you realize the tang of buttermilk taste from a real Red Velvet Cake. This is a most try for you Red Velvet Cake lovers. read more

Great customer service! I came here to buy an ice cream cake for my brother. I wasn't a fan of the price but the taste and customer service will make me come back. The person attending the store treated me like I was the only customer at the store. He made great conversation of how my brother was going to like his cake. He also wrote on the cake with icing for free. read more

Typical Baskin Robbins location. Never really busy, staff scoops ice cream just like the rest of the other locations. I'd say go to a Cold Stone over a BR any time read more

The cashier wiped his bare hands on his dirty t-shirt by his stomach area then proceeded to handle our ice cream cone without paper on it and handle our ice cream without any gloves on or proper hand washing after touching his t-shirt. When asked if we can get a new cone and to put gloves on, he rudely was angered by our correct and polite request. Your employee is in the food business and should know how to properly and cleanly handle food!! When corrected by the customer to properly handle food and exchange the cone for a new and clean one, he rudely refused which 1) poorly reflects on your brand 2) poorly reflects on the reliability and cleanliness of your brand 3) is poor customer service. The employee should be retrained on how to properly handle food to protect customers health. We were highly dissatisfied with his service and will not return to this specific establishment. read more

nice stuff and today $1.50 a scoop... go get it it's not to late 31 flavors to choose from and they all yummy... read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Corona, California

I called hoping to get my ice cream cake made at last minute I was surprised they were more than happy to make my cake by same day!!Thank you so much It came out perfect .great customer service. Store was very clean . Cappacino blast only $2.99 .love this place . read more

Worst BR location ever. Both guy and girl working was rude, seemed like they hated each other and the job. Service was slow, they were rude to customers as I observed from the line, and the lost goes on. Never will be coming back to this BR location. read more

Horrible service. Girl with cheetah print bandana. Shes super rude and impatient she was rushin me am my family like there was a line but i was only 1 then. She only gave me 1 scoop when i asked for 2 an my ice cream is melted. Horrible experience ill stick to thriftys this shop hasnt been good in years read more

if you want to witness horrible management, visit this store. the managers are not friendly and it's clear they're extremely rude to their employees, and the employees deserve better treatment. never coming back read more

It was my first time here at this location if I could give it 0 stars I would! Hannah was so rude & gave such poor customer service. For every question asked she had an attitude & I didn't appreciate it. My cousin ordered a milkshake and when I ordered next she claimed there was no syrup left to make one ?? After I waited 5 extra minutes for her to finish socializing with her co-worker. VERY UNHAPPY. read more

Ice cream is not just ice cream. Taste and quality vary greatly by brand. The Baskin Robbins brand is quality you can taste and doesn't vary per location. Consistency is key. Ice cream is always bomb and they are always stocked with current flavors here. Customer service, however, does vary a lot from store to store. Service at this location is on point and moves fairly quickly even on busy days. Luckily this spot is the closest to my home so I lick out, but I would go here over other stores just because the service is better. I will say, we got a brownie sundae this last visit. The brownie was on the hard side. I think it might have been a bit old. Even after the ice cream sat for a bit, it was still hard, not even the slightest bit soft or soggy. This was disappointing and discouraged me from getting one of these $7 items again in the future. The ice cream was good though and we ate all of that! read more

I would give it a Zero if I could. So most if not all Baskin Robbins are franchised.. The problem is Franchise or not you should get a uniform experience from any location.. This is not the case with this location, They never have ice cream cones.. I asked one of the employees about why they are always out of cones and they told me the manager refuses to order them because it is cheaper to give everyone a cup!! What is the deal with that it's ice cream !! When you order ice cream you should have the option of getting it in a cone. The manager is just rude never smiles doesn't care about customers.. If you want ice cream find another location... This place should have it's franchise license taken away.. read more

We ordered a cake last night making sure 3 times the spelling for the birthday with correct my daughter's name. We spelled it Sofia not Sophia. Today when we went to pick it up of course it is spelled incorrectly and they think by scraping off two letters and replacing it with one is going to fix it. We spent 60 on this cake is for him to just smear off some letters is ridiculous. I will be calling the manager later on today. read more

Went to see what kind of new ice cream they had to offer. Their daiquiri ice cream was good! read more

Baskin-Robbins - Daiquiri ice cream! - Ice Cream & Frozen Yogurt Near Me - Corona, California

Friendly environment. I love nutty coconut and Jamoca what they have all year round. They're cakes are half icecream and half cake so you get best of both worlds and you can bring to them any design besides the ones in their books and they can make it for you. read more

See all

Horrible service. Their new item is the cookie ice cream sandwich and I had it a week before coming to this location and it looked totally different. Lazy people. read more

We usually get very attentive and friendly staff here. Love the ice cream and ice cream cakes. The only complaint I have is the inconsistent availability of Strawberry Cheesecake flavor which is my personal fave. read more

Your regular neighborhood Baskin Robins...Never busy so the service is always quick & the staff are always courteous...

Kaelyn and Shabnan both went out of their way to make us happy customers and the cake we requested came out perfectly. They were communicative throughout the whole process to ensure we got what we really wanted. Cake tasted amazing and came out beautifully. read more

Worst Baskin Robbins I've been to. I've been coming to this location for years and in the last two its been constantly getting worst. The scoops are gradually getting smaller and prices keep going up, the store is ran by a bunch of kids and the management is terrible. I've written to corporate with no reply. I can't believe they let someone trash a great company with a bad store like this. My family and I will not be coming back to this location. read more

The store is clean and the staff is friendly. The Polar Pizza is amazing, so good. The smoothies there are great. I wish that I could order the whole menu. I would definitely come again. read more

very delicious. i would certainly go back here all the time. what else can u expect from another really good ice cream place. many different choices of flavors. read more

I give this place no stars. I ordered a cake and asked for two colors and even pointed to the colors I saw on a cake in the refrigerator. The girl taking the order said they would be able to make the cake in those colors with no problem and when I saw the cake instead of dark blue I got light blue. The manager said I got what I ordered and believed his employees instead of me. I thought the customer was always right I would rather drive further away to another Baskin Robbins than go there horrible service! read more

The two men closing tonight were super friendly and helpful. It's also in a great location

I love the cakes here so much!! The variety of flavors make kids go crazy, and the whole place is so upbeat and friendly, definitely recommend to go! read more

Such great customer service! Caroline helped me find a cake for my niece's birthday and she absolutely loved it! Definitely recommend this location! read more

today a young gal, Leah, was very kind and helpful. She made our experience very pleasant.

I usually go to a different Baskin Robbins but decided to try this one out. It is much friendlier, the lady who served me was Leah. I ordered a milkshake and it was wonderful read more

I ordered a cake a week in advance. I called right before I was supposed to pick up the cake and the lady on the phone was very rude and told me that they didn't have my order. I told her that I ordered it online a week ago. She kept giving me the run around. Told me that they don't always get the orders but they try to check to see if they get any when they can. That was not acceptable. I told her that I expected to be able to pick up the cake at the time that I requested. I was very upset and she told me there was nothing that she could do. She told me that I needed to let her go so they could make the cake which was rushed. When I picked up the cake part of the heart was broken, the ice cream had not set completely which she told me would happen since it needed hours to set. (Not my fault as I ordered it on Monday and I was picking it up on Friday). Not only was it rushed but I didn't even get im sorry or anything. I mean at least comp me something or discount the cake cause YOU screwed up. I had to wait longer and go pick it up after dinner instead of having it for the party when I should have. I had to go to a party empty handed because of their mistake. I will never ever order from them again and I am going to tell all of my friends that shop there never to order or buy anything from them. The service and the way I was treated for something that was not my fault was not right. Very disappointed. read more