I came in the other day which I've never tried Dairy Queen, so I asked the worker named Madelynn I believe, if there was any other options to try & she said to start off with the Oreo blizzard if I don't like sweets that much & ik that one is an OG she was really welcoming & made me feel comfortable asking. She also didn't take long making it, The blizzard was great too would definitely come back. read more

This location deserve recognition for doing this custom order they are so nice everyone welcomed us in, definitely will be coming back to this dq i loved the service read more

Dairy Queen - Cotton candy parfait - Ice Cream & Frozen Yogurt Near Me - Riverside, California

I came to this location on Saturday at around noon time and was immediately greeted by Gustavo . The store was clean fresh and well kept . I expressed to Gustavo how I just came from the other Riverside Dairy Queen location and had a bad experience. He assured me he would help me with what ever he could to make my experience better. And he really did ! I ordered a simple icecream with a topping and he served it up with a smile . Thank you Gustavo you really made my purchase simple and sweet. I will only come back to this location and never to the other location again . This is a real legit Dairy Queen who cares about customer satisfaction. 5 stars experience read more

Dairy Queen - Icecream with M&M toppings - Ice Cream & Frozen Yogurt Near Me - Riverside, California

Good, love to walk here to have some ice cream... Bad, the female worker (no badge) so I didn't get her name. As soon as we walked in she was yelling to close the door to the people behind us. When the next group of people started to come she yelled at them to close the door, she came from behind the counter to towards the door yelling at them to close the door due to flies... all of us inside looked at each other on how rude she was... (reddish hair with glasses (Hispanic) Also when she gave someone their blizzard she didn't flip it... the vibe in there was her attitude. I go there often since it's in walking distance & have never experience such rudeness. read more

WHAT THE DILLY YO!!!!! 5 stars for the ice cream cake!!! Yummmmbo! Don't forget to check-in for that free Dilly bar, ya feel me?!?!? I grew up with DQ, so this visit gave me all the nostalgic feelings I needed. Moms was craving that DQ ice cream cake for her birthday, so you know what the golden child had to do, boom bon appetit! Although it was smackin', there really wasn't much "cake" under the ice cream. It was more like an ice cream pie in the shape of a cake. Either way it was delicious as sh!t, and you might as well just go get you one right now; you're welcome. Enjoy friends... It's a really small take-out joint so just be prepared to grab your stuff and go. read more

Dairy Queen - the front of a dairy queen restaurant - Ice Cream & Frozen Yogurt Near Me - Riverside, California

This Dairy Queen, like the other Dairy Queen has the best soft serve ice cream around. McDonald's has nothing on Dairy Queen. This is the newer of the two Dairy Queen's in Riverside. I knew where I mean, built less than perhaps 30 years ago, as opposed to the other one which has to be around for perhaps 50 years. Like the other one there were often long lines. But they move fairly quickly. And they have tons of ice cream cake, cakes. Of course there's no ambiance to speak of here, Just good soft serve ice cream. read more

The perfect summer treat! The brownie was so soft and the perfect size. The line went by fast. parking lot on site, no drive through or indoors. read more

Dairy Queen - Oreo Blizzard & Brownie Oreo Cupfection - Ice Cream & Frozen Yogurt Near Me - Riverside, California

My mom went in to order a cake and they gave her amazing service. She requested a Dodger theme cake and that's what she got. Thank you read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Riverside, California

Who doesn't love ice Cream you can't go wrong, the reason I didn't give it five stars is because the seating outside is always dirty

I will never,ever go there again....poorest customer service I've ever seen. Went there yesterday morning,asked for chocolate Dilly bars,manager said,"Sorry,I'll have some more later today"...waited until next day,walked in,asked for Dilly bars,manager said,"Sorry,don't have any right now" I turned around,walked out,as I was pulling my car out the manager comes out,,taps on the window and says,"Sorry,I'll personally make them myself by 3-4 o'clock"..went back at 4 o"clock...asked for Dilly bars,gee,big surprise,no Dilly bars. What the hell kind of bs customer is this? I wouldn't go back there if he offered 50 free Dilly bars for free... read more

Bad customer service wouldn't recommend coming to this location go to the one in downtown and also this worker named Adrian gave the worst attitude wouldn't recommend 0/10 read more

They need to train their employees much better, seems more places have them working at these type of places and they don't interview well enough. If I was manager I would make sure who I hired actually wants a job here. Someone makes the Peanut Buster Parfait wrong and the girl had to make it again for me. Because some people are allergic to Pecans and some just hate them. Pecans don't go in a Peanut Buster Parfait and so I had to throw out that one and they needed to use more ice cream to make me another one that is going to cost this company and makes the customer feel like a complainer. Not Good. Please fix this issue. No one wants what they didn't order. read more

This place sucks more each time I come. People are too busy flirting with the Aramark man. They didn't even bother flipping the blizzards because she let them sit for 5 whole minutes and she knew they were watery read more

Came to this location again tonight to use my BOGO Blizzard coupon for my birthday. It was pretty busy but the line was pretty short. The workers here are much quicker and more efficient than the other location on Magnolia. Even though this one is further away, I came here because the customer service is much better. I ordered a Hot Cocoa Oreo blizzard & a Choco Extreme blizzard. read more

Dairy Queen - Choco Brownie Extreme BLIZZARD Treat - Ice Cream & Frozen Yogurt Near Me - Riverside, California

The ice cream is great. However, the cashier who was wearing crazy looking eyeliner (I think she was emo) was so rude to me while I was ordering ice cream and I did nothing to make her upset. Every time we added something to our order she would straight up roll her eyes at us (me and my friend) as she was asking us for the sizes all annoyed. It was embarrassing the way she acted because there were other customers around watching the way she was acting . To me it seemed like she doesn't like her job and just didn't want to take our order. I don't know. But never again will I come here to get ice cream after that encounter. She made us feel very uncomfortable. read more

Poor customer service. Waited several minutes to place an order and was never acknowledged by either employee even though one kept looking at me. However, the person who came in shortly after me to pick up an order was. read more

Rarely go into Dairy Queen but when I do I get the same thing every time (Vanilla cone with rainbow sprinkles). Went today with kids and husband and was truly disappointed. Staff was not at all concerned about my disappointment. The sprinkles they use are disgusting and taste like chalk. they brushed me off and my complaint and did not offer something in exchange or even concern themselves with it. Instead they turned around and kept on with their private conversations. It's truly frustrating to spend your hard earned money on an establishment that does not value it. 1 star only because it's mandatory. read more

Always good ice cream all natural and low prices. Service is good always a lot of people, that is how you know it's good

I ordered the butterfinger blizzard and a kids cone with sprinkles. Fast service and good ice cream.

What could be better on a nice fall day than a vanilla ice cream dipped in chocolate. We are still in this C19 pandemic so no eating inside the shop but there are a few tables outside to enjoy your dessert. The only problem I had was that the employee who was assistance us had her exposed fingers all over the cone I was going to eat. These employees are handling the money then they have their fingers all over the exposed part of the cone - isn't this risky? read more

Dairy Queen - Monday Funday - Ice Cream & Frozen Yogurt Near Me - Riverside, California

Horrible customer service. 2 new girls (Melissa) who took my order and made it and what I would think is the lead (Monica) well I ordered a banana split blizzard and when she put it down in the counter it looked like a chocolate milkshake I said this is suppose to be a blizzard and Monica intervenes and says this is what they look like knowing very well she herself just made 3 perfect ones for the order ahead of me. I compared the 2 orders and Monica said well you can re purchase one made correctly. Uhm hello??? I already purchased one and expected it to be made correctly then she told the girl Melissa you made it right, and I said why did you tell me to repurchase a correctly made one of she made it right? Overall nasty attitude from Monica sloppy service and even sloppier ice cream these workers are really giving Dairy Queen a bad reputation read more

Dairy Queen - Watery banana split blizzard passed of as made correctly - Ice Cream & Frozen Yogurt Near Me - Riverside, California

So I haven't been to a DQ in ages and we moved not far from here and accidentally stumbled her as we were picking up dinner. And what a throw back it was and it honestly made my day. Most places don't make chocolate dipped soft sever ice cream cones anymore and it's so nostalgic. I got a medium cone which was wild because they have three different sizes of cones. It was so tasty and it was like a blast into my childhood in a cone. The place was super busy and I can't say the customer service was anything above and beyond but honestly it was so busy I don't blame them. They are super fast in my opinion. Would come back for that one item on the menu because many places carry shakes or something like it and you can find an ice cream cake in most places theses days but chocolate dipped cones I only ever see now maybe at the fair if your lucky. So for that alone I give this place a high rating because it's a unique find now a days. They definitely have something for everyone and I do love that cones come in sizes because sometimes you just want a small cone or a large one to share if your feeling generous. read more

Dairy Queen - Ice cream cone - Ice Cream & Frozen Yogurt Near Me - Riverside, California

This the 3rd time I come here I try to give them the benefit of the bought . I got a blizzard and all I can taste was the ice cream there was no flavor and it was the girl Scott thin mint .. last time ... very disappointed read more

Dairy Queen - a person holding a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - Riverside, California

I know it's not that deep because it's just ice cream but it annoys me so bad that these kids don't give a shit about giving good customer service or making sure what they're selling is correctly made. I ordered a large blizzard last night with extra cheesecake bites had the girl repeat my order it was taken correctly but when she gave me my order she gave me a small blizzard with like 3 cheesecake bites I'm one of those customers that hates asking for my things to be remade so I just sucked it up and left but to the managers please tell the employees to get it together. read more

Was assisted by Jackie when I came in for a blizzard and received fantastic service! Thank you so much for your kindness read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Riverside, California

Yes I love this place when it comes to ice cream shakes as they are not as sugary as other places, they are perfect in taste!! The best!! Just long lines in the summer. But very good read more

Used a delivery service because we are sick at home. I was being thoughtful to the store employees and guests. This what I received... read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Riverside, California

Don't know what is going on today but the girls working today had attitude. I had asked for a chocolate chip cake from them, and with attitude they told me they only had cookie dough, mint, or cookie and cream. I was alike ok. I said I would take the cookies and cream one, which they said they had and retrieved from the back freezer. They showed it to me and I agreed to buy it. It looked decent. Due to the attitude, I decided to only give them a $1 tip. I guess they didn't like that because some where from the time they showed the cake to me to the point I got it, the one they handed me appears to have been melted (left outside for a bit). When asked to have a new one, due to the condition of the one handed to me, they told me there wasn't any more. I know I should of demanded refund and changed my attitude to match theirs, but I just left. Didn't want to get into it with them. Sucks since my family are regulars there. read more

Dairy Queen - This is a photo of most of the cake. Came home and cut it. Didn't taste good at all. Somewhat spoiled best I can describe it. - Ice Cream & Frozen Yogurt Near Me - Riverside, California

I ordered a brownie explosion cake for my wife's 55 birthday and picked it up yesterday. When I cut it up into slices, not only were there no brownie pieces, there was only two layers of ice cream and a little bit of a crunchy layer. When I called today to complain the manager said that it was done correctly and that they only wanted to give me a $5 gift card. When threatened with a review on Yelp they offered a full refund on my credit card. After the manager talked to the owner, they refused the refund and were only willing to give me a DQ gift card for the amount of the refund. I will use it, but I'll go out of my way to not frequent this location. read more

I love the taste of food and ice cream at Dairy Queen and the service is really fast.

Service is good everyone has great attitude and is outgoing but I've read the reviews on the cakes decided to come any ways. As I was standing in line to order my cake . Lady that was making the Oreo cake which is what I wanted . Was touching everything with her bare hands . I get it she might have washed her hands but still. Gloves would have been nice . Great women w great attitude but that killed my taste for the cake . Not trying to get anyone in trouble but if this could be taken care of would be good thank you guys for such great service read more

This place never disappoints. The royal cheesecake strawberry Royal Blizzard is my favorite of all the blizzards. They actually put in little cube shaped chunks of cheesecake in there! They usually try to sell customers coupon books and/or ask you to donate for some charity but I'm poor and a charity case myself so I just tell them no and it makes me feel a little guilty but then I eat my ice cream and everything is okay again. If you want to satisfy your sweet tooth cravings, then look no further than this Dairy Queen on California Ave. Then swing by the Nearest Pharmacy and restock on insulin cause your blood glucose levels will probably shoot right up and you'll probably need to bolus yourself with some extra Lispro units. Enjoy. read more

The manager Jackie was really sweet and helpful. I needed a 10x14 sheet cake but I also wanted the unicorn design that they sell on the 8" or 10" cakes only. She went above and beyond and made it happen and it came out perfect! Super sweet staff I might add! I was super thankful! read more

Dairy Queen - Unicorn design - Ice Cream & Frozen Yogurt Near Me - Riverside, California

This review is going to be tough to write...But it needs to be known.... We stopped by this location last night, as I was craving a Banana Split, Double pineapple, 1 strawberry. And for wifey, 2 strawberry's, 1 chocolate... $9, not bad...but what the hell happened to the Banana Splits?! They were small and it looks like they really didn't want to add any ingredients into them...barely any pineapple, and even worse on the strawberry...and the banana was small...The presentation was smaller than I remember!! Anyway....I don't know if I'll be back...these small banana split's just don't do it for me...What happened to the regular size banana's? A ton of whip cream, and no cherry? What happened to the cherry? Poor presentation, Small Portion, No bueno... I went to this location, when it FIRST opened and the portions were huge!! No more...I'll have to probably drive the extra mile, and go to the one on Magnolia and Brockton...Or make my own... :( read more

This DQ is typically always busy, but the associates here work fast & efficiently making the line go fast :) Fast service, very clean establishment & the quality of their treats are just amazing, I frequent here a lot! read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Riverside, California

I want to thank the Reinharts for their dedication to the community. This was my first job and they taught me fundamentals that I have carried over in life and I have rarely seen being taught in other establishments. They hire young highschoolers as their first time and really take the time to train them choose be responsible and successful. They taught me to always show up early, how to count money back, And how to take pride in my works consistency. read more

Theeeeeee best! Been looking for chocolate soft serve and finally found it. Not all Dairy Queen's have it but this one in Riverside does! Very clean store and nice employees. Worth the drive. read more

As far as Dairy Queen's go, this one is top notch. I'm not the biggest fan of their "not really ice cream, ice cream" but their service is great at this location. It's hard to go wrong with a blizzard read more

Associate was nice but I had a coupon to use from the donation I made 2 weeks ago and they wouldn't do the coupon. I went in with two coupons, could have helped me out with separate transactions. Could have earned them their tip. Had two coupons only and no one behind me. read more

I'm sad this location doesn't have anyone taking care of the business side of this Yelp profile. There has been a Dairy Queen on this corner since as far back as I can remember. Last year, they remodeled the shopping center and the DQ got a nice new home, albeit a little small. I am only giving 4 stars because parking is a little tricky and I know other DQs have check in offers through Yelp that this place obviously doesn't have. I signed up for "Club Blizz" where they email you a BOGO Blizzard coupon a few times a year. Totally worth it, even in the winter time. :) This is the closest DQ to my place, so I will continue to come here. They need to advertise their Orange Julius smoothies better and someone needs to take charge of their Yelp! read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Riverside, California