My husband and I went into our local BR today for a couple of milkshakes. This was our third time at this location and we were really impressed with the associate at the counter who helped us. I didn't get a chance to ask her name but, on the receipt, it gave Farid. She was amazingly sweet, humble, and helpful. She had great recommendations and was smiling the entire time. We both agreed that her customer service skills were a breath of fresh air. Thanks for the great suggestion on my shake: oreo and reeses with a sugar cone. My shake didn't even make it home read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Corona, California

Located in same plaza as Verizon and 85C Bakery. Off McKinley street. Decent amount of parking in front. I usually like coming to here to get ice cream but I've noticed the prices keep getting higher and higher. At this rate it's cheaper to go buy a pint at Walmart if Albertsons that's next door. My go to flavors are still their rainbow sherbet and cookies and cream. Love those classics. Sometimes I'll try their strawberry flavor and it's still good. Right now they are having a Dubai chocolate flavor which is quite interesting. You can still get a tiny scoop of sample to try before you buy. We also got their ice cream cake but it was good ice cream interior but the cake portion tasted stale. I don't recommend getting ice cream cake here but their cones and sundaes are fine. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Corona, California

We didn't get the employees name who helped us, but she made our experience great! She was very patient with our questions, and gave us some great suggestions. We haven't been to a Baskin Robbin's for over 6 years because of bad experiences with locations closer to where we live (there are 3 closer to us). We will definitely be coming back to this location because we had such a great experience. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Corona, California

Good selection of ice cream. I tried their seasonal flavor beach day, it was pretty good! Place is Clean, customer service was nice, lots of parking. In the same parking lot as 85 degree bakery and Jack in the box. No public bathroom, lots of parking. read more

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Poor customer service. Walked in and the girl behind the counter didn't say a word for about 5 minutes. I should have just walked out but my kids really wanted ice cream. Once the girl finally asked if we were ready she had zero customer service skills. Would it hurt to smile? read more

Orellia was our cake creating extraordinaire!!! I came to this location on Friday 8/22/25 to have an ice cream cake made for my daughter and Orellia was not only patient with me but she gave me creating options to work with our Strawberry Shortcake theme. I called my wife on facetime and she took over from there lol. Once again Orellia was gracious and creative with our ideas that we loved. On pick up day Saturday, the smash cake and ice cream cake came out perfect and our guests enjoyed it thoroughly! I can't thank her more. Her service was A-1 and the store was more than presentable. I recommend her to any customer especially my family and friends. Thank you once again Oriella!!! read more

Baskin-Robbins - smash cake - Ice Cream & Frozen Yogurt Near Me - Corona, California

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Shout out to Benjamin. Thank you for the ice cream. Hit the spot today ! Will definitely be back .

Oreo is the best!!!! She always helps me when I come. Made sure my twins cake was on point!! Love her

The customer service here is amazing. Orelia helped me with my order over the phone and explained everything in detail when I came in to pay. She made sure I ordered exactly what I was looking for and really stood out in terms of her customer service. I'll return to this location thanks to her! read more

This Baskin Robins is awesome. There is a young girl at this location which is why I love coming here(not sure of her name, she has glasses) She is super nice, a great asset to the company and just goes above and beyond to help you. She always makes our sons birthday cakes and they always come out perfect. We always go here to get ice cream as well. Location is always, clean and not outdated like some. 5 star! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Corona, California

As I was doing a 120 mph on highway 91 bumping Chalino Sanchez, my wife decided to scream at me to slow down. For whatever reason this made me think of ice cream. I immediately go from the speeding lane directly to the slow lane. I exit off the highway and I command Alexa to find me the nearest Baskin-Robbins. Technomagically the nearest location pops up on my yelp and I drive under the speed limit, happily using my turn signals to the location. I enter the building with my cholo swag and all of a sudden my Mexican senses go off. My Mexican mind is suddenly controlled by certain psychological techniques used by the Baskin-Robbins marketing team and I am lead to the part of the menu that shows their version of a mangonada. I decided to order one and my wife got her two scoops of chocolate mint. Overall it is an ok attempt at a Mangonada. I enjoyed it, but it's something I don't have to try again. For the customer service it was on point. Gentleman was friendly and provided excellent customer service. Also adding it is located in a great area and everything was clean. read more

Baskin-Robbins - Mangolada - Ice Cream & Frozen Yogurt Near Me - Corona, California

Good service. Nice ambiance. Plenty of different flavors to choose from. Really nice and delicious! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Corona, California

I was here on June 23rd, around 4:30ish pm looking for a last minute birthday cake but none were the size I was looking for, however that's when Suzette & the other young girl working that shift overheard me & came to save the day by making me a cake of the size I needed in under 30 mins that same day! Thank you so much :-) read more

Ive spent plenty of money at this ice cream place. Ive already bought a 3rd birthday cakes here. The day of us ordering my birthday cake for my daughters 4th birthday. I spent well over $100 dollars at a ICE CREAM SHOP!!! An ICE CREAM SHOP... Now a days; when every penny counts. Ok so let me continue... We ordered the frozen birthday cake with cotton candy. And the day I picked up my daughters cake. I spend another $21 dollars in ICE CREAM!!! Just to get home. Went swimming and surprised my daughter with her birthday cake. The was suppose to be cotton candy and ended up being sherbert and the icing on the cake was soo bland; it tasted like plain butter. As a parent this destroys your day to enjoy your time with your child but instead your daughter doesnt want to eat her own birthday cake because its too sour for her. Lost my business completely... read more

Baskin-Robbins - the inside of a birthday cake - Ice Cream & Frozen Yogurt Near Me - Corona, California

Been here too many times to count-- especially when I was pregnant. Could not help myself fight the cravings. Great selection of ice creams and treats. Friendly and fast service. Beautiful birthday cakes too. We love this place. read more

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I love 31 flavors I like coming here often but tend to stay away because too much I a good thing is not good form me I discovered Jsmoca flavor it's doooo good you visit here tk you have to try it I always like to get hot fudge and nuts I thought it was funny the have thanks giving flavor ice creams I might try them next time which I always say ..., but usually get the same flavors My only suggestion would be to work on the cleanliness of your business it's starting to look very dirty in the conners and when ditting on the chairs and looking at the floor doesn't looks up to standards when your neighbors I cream shop is a lot cleaner And the owner should thank his customer for coming in to his business and not be in the back room there are other option to get ice cream it's part of the experience contact with other people idk ? read more

Baskin-Robbins - Good selections of ice cream - Ice Cream & Frozen Yogurt Near Me - Corona, California

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Thank you for your great customer service! We had just come from a horrible anniversary dinner when we decided to get ice cream. The young ladies working turned our bad experience at dinner to a wonderful evening enjoying our dessert. Thank you and we will be back! read more

I special ordered a cake for my moms 60th birthday and the cake decorator did a phenomenal job. I showed them a reference photo, and somehow my cake turned out BETTER THAN THE PHOTO. The cake decorator texted me while she was decorating and made sure i was okay with everything. The cake was beautiful and made my moms birthday so special. We were fighting over the last slice... i attached a photo:) read more

Baskin-Robbins - The gorgeous cake in question - Ice Cream & Frozen Yogurt Near Me - Corona, California

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Great staff, nice and clean area. Love mango ice cream, will definitely go back again.

Myself and my family had just gotten back from vacation on Saturday and it is my son's actual birthday Sunday, June 15 which this year landed on Father's Day so needless to say I didn't prepare well enough so I'm scrambling and Saturday evening I came into the store and was looking for a White cake and strawberry ice cream and unfortunately they didn't have it premade and when I inquired about having it ready for tomorrow the associate explained that they need at least 24 hours to custom make a cake totally understandable so I just picked what they had from the refrigerator and as he was going to write my son's happy birthday message he had the icing in his hand. Then Orelia walked in! She was gonna actually take over she was washing her hands to do the writing on the cake and she asked me if that was the cake I wanted and I said no unfortunately I just am running out of time so I have to get what we can and she goes What kind of cake do you want and I told her And she made it happen. She said she'll be there and even offered to get there a little bit earlier if needed I just as a Mom I am so emotional and thankful that somebody went out out of their way when they didn't have to. She has a beautiful presence and willingness that isn't seem very often in these days and I just wanted to thank her And encourage anybody who needs a yummy birthday or any celebration cake to visit this store!! read more

I love Baskin robins I love pistachio Ice Cream Banana split they make it my way just the way I want it with extra toppings Thank you very much read more

Baskin-Robbins - Ice cream - Ice Cream & Frozen Yogurt Near Me - Corona, California

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PLEASE READ FROM BEGINNING TO END, because there is good to this and I want to give a special employee some love and positivity. Bad news first. I ordered my birthday cake on a Thursday as my birthday was on a Sunday. I received a confirmation e-mail, but somehow they "never got my order". I found this out on SATURDAY, and my mom went in and handled the problem for me. However, the man talking to her was rude, short and didn't listen to her. My mom was explaining what kind of cake I wanted and he kept scribbling things down messily on a sheet of paper, writing over and on top of his own very messy and illegible handwriting. The next day, I called in the morning and this time a lady spoke with me on the phone. She told me that "she can't promise it will look exactly like the cake in the picture, but she'll do what she knows how to do". First of all, if people are unqualified to decorate cakes and have no knowledge, why are they doing them? Second of all, I thought she meant it might look slightly different in color depth or something minor. Oh, no. Anyway, I tried to explain my cake with the chocolate cake, Reese's ice cream, how my name is spelled, the details and she didn't seem to want to listen. "Uh huh, uh huh, yes okay I got it", shutting me up and rushing me off the phone. That was rude. Apparently she didn't get it. My cake had been finished, but nobody was going to call me and let me know. I had to call myself and ask if there was a cake for me 2 hours after it was supposed to be ready. There was, but when I drove all the way across town to see it, I was unpleasantly surprised. It looked nothing like I asked, My name and a big "???" was written on the box, no details, it looked like a cheap, generic gender reveal/baby shower cake. almost all white with pale pink frosting, a couple of tiny frosted flowers that looked like sad drooping tulips, no daisies or anything else. I didn't know what kind of cake it was or flavor of ice cream was inside with no way to know. This was extremely unprofessional, messy and quite a nasty surprise. This was THE DAY OF my birthday, too. So I talked to Arelia who patiently listened to me explain my problems and the service I got, the disappointment of receiving a cake far from what I asked for specifically, she even talked to my mom on the phone to help explain things (I promise we're not Karens! My mom is just a little better at that and more articulate than I am) and then took me off to the side and showed me the order sheet, reviewed it all with me, made everything clear what she would do and that all of the details were correct. She then took out a hot pink frosting like the one I had originally wanted to show me, and I delightedly told her that was perfect and smiled. She asked me if she could write on the cake with white frosting because the light pink would have still blended in with it, and I said that was okay. I showed her the Fabulous Floral Cake, which was the cake I wanted and I also pulled up a photo of my birthday cake from last year because I always get the same one I like it so much for reference. She started working on my cake immediately and had it done by 7 p.m., which was perfect because that's the exact time I wanted to have it. I was so happy that she was so kind to me, so professional, so dedicated to making sure I had the best experience there and treating me so well. This is the best quality customer service and the rest of her team pales in comparison. If I could give infinite stars to ARELIA for making beautiful ice cream cakes, for her positive attitude, kindness and doing everything she could to help me and make me the birthday cake I was hoping for at the last minute, I would. She has a bright future as a cake designer. She made my graduation cake in early May, which was a total surprise from my family but it was so beautiful and DELICIOUS, it was just perfect! Thanks SO, so much, Arelia! What beautiful artistry. I suggest that everyone else is trained properly on how to make certain things including frosted flowers. Most importantly, though, they need to learn how to LISTEN TO THE CUSTOMER and take down information correctly so this mess can be avoided in the future. read more

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Orelia was super thoughtful and helped us. She went above and beyond by making a polar pizza because they didnt have the flavor I wanted. She got my number and called me to tell me it was ready and even saved it for me in the back. Then when I came to pick it up she was running around, helping everyone by herself. She made my visit very memorable! She definitely deserves a raise. read more

We visited here recently, and the lady working was the sweetest. She offered samples, told us her favorite items, and engaged with myself and my kids. When we walked in, she was on the phone taking orders for cake, and she made sure to make eye contact with me and let me know she'd be right with me. I appreciate great customer service! It's ok if you're busy, but her communication made me still feel like a valued customer. read more

Do not go to this Baskin Robbins. Our favorite flavor is the chocolate peanut peanut butter (big chunks of peanut butter throughout) We even ask for the girl to nicely put extra chunks in the scoop. Get home and all 3 scoops have not even one single piece of PB. Just chocolate! I called and they guy that answered said "sometimes the tubs come that way"!!!! Seriously?!!! read more

To the two female workers working on a Monday night: Your energy, personality, customer service was more than 100%. They have a passion for decorating cakes and you can just see it. I had a terrible experience with the 85C cake store next door and I came here for some cake and they were just.. thank you. Please promote them read more

It was pretty busy, but the two workers handled everthing like Champs. My milkshake was blended well and the importance of simple syrup was explained. To keep the drink smooth. Having worked in food service with blended drinks, I could tell the guy was trained well. Glad I came in! read more

Can't give a proper review because we didn't get a chance to try the ice cream! No. Seriously. My husband walked in and said excuse me TWICE. The man working never looked up from his phone and was watching some kind of movie. My kid and pregnant self were a little disappointed, but we satisfied our sweet tooth by heading to tutti fruti next door. read more

I could spend a lot of time complaining about their shortcomings, but why bother? I love a couple of flavors, will continue to love them, and so will always be a customer. They are not skimpy with the almonds for Jamoca Almond Fudge, my first and foremost favorite flavor. And the Baseball Nut is always a great seasonal treat. They fit into my lifestyle just as well as the gourmet ice cream shops and the Thrifty ice cream. I am not ashamed. I love them all. I love ice cream. read more

Since covid, excellent customer service doesn't seem important anymore. So it was a great surprise when Jordan extended that tonight on his job at Baskin Robbins. Sometimes it can be all in the attitude and tone. Hopefully whoever in charge is taking notice and consider promotion or having him be in charge of employee training through corporate. read more

Baskin-Robbins - Bring back employees who are professional, courteous and respect your business. - Ice Cream & Frozen Yogurt Near Me - Corona, California

A little irritated. I have a $20 gift card that I gave to my daughter to use for an early evening sweet tooth fix with her friend on Sunday 11/15/20. When trying to use it, the associate told her that the gift card had a zero balance. However, after she got home I called and double checked the balance and again verified that there is in fact $20 on the card. Not sure if this is something that associates need a little more training on or if the associate working that shift just didn't care to do their part. Regardless, very inconvenient. Thankfully they brought other funds to cover the cost. read more

Always love getting the banana split here whenever I get the chance. Found out that Jeorge(actually my neighbor) used to work there. Sad hes not there anymore but Baskin Robin's never disappoints me! read more

Terrible experience. Upon walking inside the male worker was wiping the counters with a rag and then wiped down his shirt with the same rag brushing against his belly. When i asked for ice cream he didn't wash his hands to scoop the ice cream or wear gloves to scoop the ice cream. Our ice cream touched his dirty finger nails and when I asked him to wear gloves or wash his hands he gave major eye roll and was so rude about it. He gave me a threatening look just stating straight at me. He also grabbed the cone bare without any paper on it. He then started to argue w me about how he is clean. read more

Baskin-Robbins - Unwashed hands without gloves on. Ice cream rubbed against his hairy fingers. Cone was grabbed without paper on it - Ice Cream & Frozen Yogurt Near Me - Corona, California

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Usually good service, but found the workers to be very rude on a Saturday night. Walked in at 9:40 but were already treated like an inconvenience even though they close at 10. Right after we came, they locked the doors behind us to keep other customers from coming in and turned away a party of 2 at 9:50. My 84 year old grandfather sat in a chair while we ordered and the worker had to make a point of telling us the dining room was closed. Just rude from start to finish. You close at 10, if you don't want customers at 9:40 then close earlier. Very disappointed. read more

I haven't been here in a while, but was pleasantly surprised with the quantity and quality of the ice cream. I came in with my family and the servers were really friendly and it was nice to see them taking the precautions with the whole pandemic going on. Definitely will be going in a lot more to this specific store because of the great customer service!! read more

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Usually don't have any issues here, but whoever you had working tonight with the messed up bowl cut needs an attitude adjustment. Don't cop an attitude because I come in 20mins before closing. I asked if you guys had a flavor and he immediately was like "nah, we've been out". I'm sure your female employee noticed and asked how my night was and how I was doing since dude wanted to be all shitty slamming shit like a five year old. That's why y'all just had 6 people pull up with five mins before closing. But they left immediately and bowl cut kicked the door with the quickness. I'm sure they weren't fucking with that fucked up attitude. read more

I made sure to call ahead and ask for the baseball nut flavor and they sure had it. It is my favorite current ice cream flavor! The location was a little dirty, but nothing too crazy. After we ordered it got a little crowded, and it seemed like there was only two employees working at the time and one of them was busy making cakes. read more

I think this location is under new management /ownership. Hubby had a sweet tooth and wanted a banana split. Baskin Robbins, is probably the best place to get one. You get to choose from 31 flavors . He got the works..Rocky road, strawberry and baseball nut ice cream. Topped with all three toppings. Caramel, strawberry and hot fudge and whipped cream and sprinkled with roasted almonds. He was one happy dude. He also mentioned that the gentleman & girl that was working behind the counter were very friendly. Coming from him...... says absolutely a lot! We'll be back! read more

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3-14-10 9:40 pm Place was fine but the girl working there need to learn some people skills. One girl was more interested in talking to her boyfriend who was sitting there than help me. Then all the questions I had she was very short, and unfriendly. Unfortunate. The other girl was cleaning/closing the place. With unemployment how it is, these kind of people need to work for there money instead of waste oppurtunity. read more

Tonight my boyfriend and i walked in about 6 minutes before closing. We thought we would get the run around treatment because we came in so late. However, we were greeted by smiling faces and a welcoming "Hello! What can i get you tonight?" Jeorge the Legend and Jason the Goat's customer service was so exceptional and inviting we just had to leave a review! Probably the best experience I've had at this Baskin-Robbins and I've lived in corona all my life! read more