Stopped for Sunday's. Great friendly family service and neighborhood oriented Wife's birthday and owner didn't charge her. Simple place with subway sandwiches and ice cream cakes. Give it a try but don't be impatient. read more

My kids and I went in for some ice cream cones. The staff didn't acknowledge us despite standing right in front of the register. One employee looked at me and turned around to start rearranging things. The other employee just stood at the sink cleaning blenders. I left and went across the street to M.Y.O. I will not return, and I suggest anyone reading this to do themselves a favor and avoid the disappointment read more

I ordered a 2 scope Sunday, the portions that were given to me were ridiculous compared to the sizing online or as advertised. It was a complete joke. Both scopes combined didn't even reach the rim of the cup. Total rip off... beware or make sure they give reasonable sized portions. I've add a picture for comparison of what was given to me and what is advertised. read more

Baskin-Robbins & Subway - Two scoop Sunday, portions for a child compared to advertisement. - Ice Cream & Frozen Yogurt Near Me - Seaside, California

Walked in, nobody there. Two girls working. Neither greeted us. Neither offered to help. Neither spoke. Didn't give my receipt, no thanks at the end. I could have had a better experience with a kiosk. Terrible. read more

Zero star for a reasonable.... On Sunday December 12th, 2021. I and my husband were so hungry for dessert. We looked on my phone and saw on Yelp from Basket Robbins. Yelp and Map said opened. My husband did drive and arrived there like 30 mins for drive for our starving. we walked in like respectful at about 7:30pm We were ready to order for just one large drink. So I did show my phone to worker. Then she did talk to us with her mask. And we didn't understand what her said. I told her that I said "we are deaf" in sign language. But she pulled her mask down and trying speak to us something. My husband looked on my phone and tried to typing as said "We are deaf" AND she really yelled with mask at us at same time. Before she went and we was like we still didn't understand what she said. Then, she came back with rude behavior to us by writing down on paper said, "closed for 30 minutes". Before she gone. Then, I ripped that paper then put it on table already. (It means she should have to clean it up with change her attitude better) We were sad and got out of that place. Well It was good thing, we didn't even get to pay for that place. So, we are giving them zero star with no respect. read more

Baskin-Robbins & Subway - This where is Fremont street that corner place. (Basket Robbins) - Ice Cream & Frozen Yogurt Near Me - Seaside, California

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The issue here has become 'is it ever open?' not just near closing time but even in the middle of the day. I've come by when it was 'closed' at 2:30. As others have said, service is often stone-faced and utterly disinterested. If a mistake is made it's the customer being a PITA because they actually want what they've paid for, not what you decide to give them. And they want tips for bad service/no service. Try to go anywhere else. Drive to the BR in Monterey. read more

Surprisingly small portions for a steep price, especially given the quality of the ice cream has declined. Should have made the trip to Cold Stone Creamery. Store was in need of a refresh. read more

This BR is connected with a Subway, there were only 2 workers both of who were wearing Subway uniforms and working both sides. They were working very slow and behind the counter looked very messy with ice cream products and sandwich products. They do offer a 10% yelp cash back which is nice and the ice cream was good regardless. read more

Baskin-Robbins & Subway - Ice Cream & Frozen Yogurt Near Me - Seaside, California

This place has terrible customer service. I went in there to order a birthday cake to be made. There was nobody there, but it took them awhile to get to me. I had never ordered a cake there before so I didn't know how it worked. They didn't answer any of my questions instead they just pointed to a book for me to look at. When I finally picked a cake I liked, she didn't even know what I was talking about and gave me attitude like it was an inconvenience that I was there. The lady was rude and gives really bad customer service. The cake turned out really ugly, it was a polka dot cake, but the dots were smeared and some were falling off. I got rude customer service and the cake was ugly. I will never order a cake from here again, and if I want baskin Robbins ice cream then I will probably choose the Monterey one instead. read more

Baskin-Robbins & Subway - This was the ugly cake I unfortunately payed for. The polka dots were falling off and were smeared. - Ice Cream & Frozen Yogurt Near Me - Seaside, California

Hey man, sometimes you need to go old school. BR 31 was there before the froyo and artisan craze started and will be there after the craze is done. A good option for b'day ice cream cakes. read more

Had a big order, and they handled it with ease. The only reason they didn't get 5 stars was because the girl making my sundae didn't put a cherry on top, and I didn't notice until I had already left. I'll be back soon with the kids. read more

Terrible staff (two young females) picked up the phone at 10:11pm Confirming they were open until 11. I pulled up at 10:19 and they were counting the register and shooing me away.....The literal reason why I called and asked if it was open was so I didn't have to drive there but now I'm here watching these girls clean up as one of them lied to me making me waste my vacation time. how inconsiderate. They literally could have told me that they were closing early and I would have been completely compassionate about the situation. What terrible work ethic read more

Baskin-Robbins & Subway - The time I called where one of them confirmed they were open. - Ice Cream & Frozen Yogurt Near Me - Seaside, California

I bought my ice cream and dropped it less then 2 mins after purchasing it and the lady told me I would have to pay for a new one? You couldn't give me a $2 scoop of ice cream!? I hadn't even taken a bite read more

This location owners are greedy, they don't do any special promotions Subway offers, they don't do 5 footlongs, they don't do any commercial discounts. Don't go here!!! Most towns have 3 or4 subways, go a few blocks down the street. read more

Very good ice cream but the crew is uninspired and have a lazy work ethic. They shut down the store early and we came from Marina.

Here is something weird tho.. before I give you my Ice Cream review. I had gone into this place at least 3 times, and ended up with a sandwich instead of ice cream the damn things smelled so good. Seriously.... straight up. Best in Monterey. I guess it is a franchise run by a great family! Ummm.... ice cream? Their rocky road? Daquiri Ice? That place was the bomb. I stopped a lot. It didn't help my body frame. Guess what.. I got better. And I still eat the shit. Huzzah to you you delicious treat. Wow that place was small tho. I guess they all have those weird seat now. Did they get smaller or did I grow? read more

OMG! I came here at 9:20PM on Monday night for ice cream (BASKIN ROBINSON). I know you guys are closing soon and cleaning to close. But seriously you guys don't have to be that mean!!!! Seriously she asked me, while she was cleaning, what kind of ice cream I want for my banana split, so I told her the three flavors. Then when she actually started making my banana split, she asked me again for what kind. WTF seriously why did you even freaking ask me in the beginning!!! They really have to change the employees. Also, I know there is only two lazy people working at night. They don't even clean any tables and chairs which were freaking SOOOOOO sticky and dirty! Wow seriously I won't come here again and go to the one in Monterey. read more

Baskin-Robbins & Subway - Good taste but WORST SERVICE!!! - Ice Cream & Frozen Yogurt Near Me - Seaside, California

I really like the fact, this place is open early morning straight thru to eleven pm . I can stop in for a breakfast sandwich, then again on my way home after working the late shift. A healthier option than the other fast food places. Thanks! read more

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If I could give less than one star I absolute would. In the last five times I have come here I have received less than adequate service. I order a simple drink, a cappuccino blast with Jamoca ice cream. Yet twice they have not had Jamoca ice cream. A third time they did not have the coffee mix. The fourth time they ran out of coffee and just poured milk instead hoping I wouldn't notice. Finally the fifth time they insisted they just didn't know how to make it. Overwhelmed, I demanded the contact information of the owner/ manager and they insisted they could not give it to me. So here's hoping the owner is reading it now. Your workers are rude, poor trained and are generally incompetent. Please invest in training and adequate supplies for your establishment in the future! read more

We walked in Baskin-Robbin at 8 p.m. thinking it would be great for it after dinner treat, little did we know it was no treat to see the dirt from the whole day all over Baskin Robbins. As we was waiting to order our scoops of ice cream, we looked around and noticed there was a whole entire soda spilled on the floor there was dirty Spoons on other tables and the floor was atrocious. There was crumbs and dirt and food all over the place it was just a mess. Who wants to eat their dessert when you feel like you're in a pigsty? Hopefully the owner of this location will notice this review and make some changes. read more

I come here all the time for either subway or baskin so I am familiar with both sides. Open till 11pm, I like that the best. Great service, and the ice cream is always tasty. Only downside? most of the time I get the soda their soda is mostly flat, not enough carbonation in the syrup, and that kinda sucks. read more

I don't care for the Subway here but you can't go wrong with the ice cream. I stop in whenever I need an ice cream cake (although they are pricey!) or a scoop if I'm getting a peddy next door. read more

Great ice cream, good price, nice staff.

Great service just came for a quart of ice cream for my family and got great service didn't get the name of the employer but wonderful service. read more

I made this account just to review those 31 and below soft serve whatever it is. They are just horrible! Their soft serve is nasty! Me and my girlfriend both agree!! And so does her mom. I can't get over how nasty these things are. They just want to make me throw up. Stay away from their soft serve, that is all I can say. We threw ours away as soon as we got home. What we should've done was just told then they taste bad and we are not going to pay for these! read more

This particular location is alright if you are looking for ice-cream and cannot get to Salinas' location. This one is much smaller because it also happens to be a Subway, and so the selection isn't always great, especially when trying to find an ice cream cake. read more

THIS IS THE BEST ONE IN MONTEREY,i don gt talk about food because there are same but i talk about service ,

I just recently discovered this dual Subway / Baskin Robbins location buried in a strip mall in an eclectic part of Seaside. The location smells more like a subway than an ice cream store, but not really sure what an ice cream store is supposed to smell like...lol! In any event, we came in for ice cream last night (not huge fans of Subway in general). The ice cream selection is nice and they're is something for everyone. The staff seem really nice, especially Yarnet who was working last night during our visit. I'm glad we got her over the confused Subway employee trying to scoop ice cream and having to ask questions every step of the way. We will definitely be back, and hopefully Yarnet will be working:) read more

I come here for a variety of options for a twist on a classic sandwich meal, and a variety of desserts at the 31 flavors. I have never been disappointed with the food or service, and will always stop by when near and wanting a sandwich in Seaside. Good place, I would recommend. read more

Product (a birthday cake for the 4 yr old) was good... But they didn't make the correct cake. We asked for a chocolate ice cream cake. The receipt reflected the same, but imagine our surprise when we found out different. Little too late for a return... Just expected for 35 bucks they could follow simple instruction. read more

I am reviewing this because of subway. This subway has the worst employees. The girls that work there have the worst attitudes. Asked me "what do you want." This place needs new staff I have never felt so uncomfortable walking in there. Like it was an inconvenience for them to serve me. I would never go here again. And I've heard from multiple other people that have been here that they've had the same horrible experience I have. I was told that people don't go here because of the employees. WORST SERVICE EVER and I love subway so it sucks that I do not feel comfortable coming here. read more

Terrible experience.. The people working there couldn't communicate- I asked if they had a specific flavor in their rotation (as I know they change them often- my first job was at a BR when I was 15) and the man behind the counter didn't understand me & then after trying to re-word my question he yelled at me saying "you want ice cream or not?!" Well- I did, but not anymore! Awful customer service & employees in general. Went to the monterey location and was pleasantly greeted by someone who actually cared to do their job. Major fail BR seaside. Get new employees! read more

Worse customer service! This my second time I go here(guess I didn't learn the first time)the girl that help me both time (Stacey)was rude not only was she rude to me but to the next customer.get it together bask in Robbin y'all need to train your employees! read more

Do not go to this Baskin Robin if your favorite flavor is chocolate peanut butter. I'm talking about the shop in Seaside.They never have it! Always say nobody orders it. That's BS! 2 people ordered it while I was in there and it's my family of five favorite. We always drive to Monterey and get it there. They always have it there and in Salinas read more

1 scoop sunday! very much a fan! came in as they were closing! still very nice.. even as they were trying to mop around us! They could have been really rude! Ive worked food industry.... closing time is closing time! Left very happy! The oreo swirl ice cream my man got was pretty off the hook too! read more

Ugh! Just went in at 2:00 on a Saturday and ordered my favorite, peanut butter and chocolate and was told they wouldn't have ice cream for 2 hours because they are cleaning the cases!! read more

The prepacked ice cream was super icy. I won't be buying another one again. But the sundae I bought the other night was made really well... Service is sub par read more