Buying vitamins at CVS is a new experience for me, primarily because CVS is a member of the OTC…read morenetwork, and I was given a $50 OTC gift card. Prices at CVS are competitive since it offers bogo deals on many store brand vitamins. I signed up for a free ExtraCare account to clip digital coupons and as a wallet for ExtraBucks rewards. They are not the easiest to work with but I hope the saving would be worth it. The self checkout was frustrating for someone new to CVS. It summoned help after I fumbled around a few minutes. She transferred my stuff to a cashier register to complete the purchase and explained to me how things work. Hopefully the process will be easier if/when I shop here again.

I came in at 8:15 in the morning. I wasn't in the right mind set as my 5 year old is very sick and…read moreI needed her medicine. So I walked in without checking the hours of the pharmacy at the door and couldn't find the little sign that they have up. I nicely asked the person in the front even saying "sorry to bother you but if you don't mind could you tell me when the pharmacy open?" She with a very condescending voice and attitude tells me "well if you had bothered to looked at the door or on the pharmacy you would easily see that it opens at 9!" Excuse me? I missed it at the door cause I ran thinking duh CVS is a pharmacy and would be open at 8am. When a customer is dealing with a sick kid at home they don't need someone to be so rude for a simple question. If you don't want to work here that's your issue I don't need to be in your attitude and sarcasm!!

Michelle is the worst ever pharmacy tech ... I have too many bad experiences with her to mention…read more!!! She should not work that involved customer service ! She has zero empathy.

Imagine people at your pharmacy actually KNOWING you & your prescription needs and history like a…read moresmall-town drug store. Imagine no long lines, no unnecessary hassles, smiling faces and helpfulness. That's what going to Ralph's Pharmacy is like. A special shout-out to Tatiana!!!!!!! Unfortunately, nowadays I judge necessary places/businesses by how little or how much I hate dealing with them. Sad but true. For example: I need my cell phone provider and HATE dealing with them. I need my doctor but don't hate dealing with him. I need my health insurance but only hate dealing with them a little. I need my bank and only somewhat hate dealing with them. So much of it has to do with customer service and whether or not I feel valued as a human being with them. Do they care that I am no longer young, that I have some health issues, that I can't afford being ripped off, that my time and my life means something to me and to my family? I know my cell provider couldn't care less. I know FOR CERTAIN the pharmaceutical companies prefer I be sick and also want to screw me while I'm down. But I know that the staff at Ralph's Pharmacy are knowledgeable, caring, professional and that they care. I know they do because they go over & above what they have to to make things more effective and efficient. So thank you to them for making me NOT hate getting my prescriptions. Because while my health insurance company and pharma add stress to mine and so many other people's lives, I can at least see a smiling face at my pharmacy and know they really do try to help soften the blows.

With my insurance card I can receive free covid test kits. I checked the store first but there…read moreweren't any kits in the aisles. I waited in line at the pharmacy to ask if they had any behind the counter and this woman with blond hair was extremely rude. I didn't get her name but when I asked my question, her reply was "you have to get a doctor's notice for it." I calmly asked my question again emphasizing "covid test kits not the a covid test." She raises her voice a lot louder and says the same thing, as if I don't understand English. I left the store b/c it's not worth continuing talking to someone with extremely poor customer service and obviously is unhappy at her job. It's very disappointing CVS employs people like her in a pharmacy whose job is to help customers, behaves this way when customers are the reason they're in business in the first place. FYI, this CVS location is known to have poor customer service. There are tons of Googles review about it. The reason I went to this store is b/c it's close to my residence and thought it would be an easy transaction. This pharmacy gets no stars.

Absolutely horrible pharmacy and store. Always long lines. Never enough people. 1 person at the…read morecheck stand and 3 will be standing around talking and not helping. never enough people in the pharmacy. Could be a line of 10 people and only one person servicing them. Never anyone to help on the floor and with all the locked items, you can wait all day for someone to help unlocking what you need. The latest, went there for a COVID test on a Friday at 5:00 PM. thought I was getting a Rapid, selected that as my option and foothill ranch came up in the results. 24 hours later, no results. Called and was told Foothill doesn't do rapid tests and they farm them out to a lab. It's now been 72 hours and Monday afternoon, still no results. Needed to know the results for work today and they are Absolutely worthless. Pharmacy knows nothing and will do nothing to help. They really don't care, just want either your's or your insurance $$$$.

They go above and beyond other pharmacies. Make calls to get those no refills to 6 or whatever and…read morerefill the meds (and I'm on many) automatically. Two thumbs up for Walmart pharmacy in foothill ranch

Made an appointment for a covid booster shot. Showed up for my appointment and got in line behind…read morewalk ups. Twenty minutes later, the walk ups were prepared to be given their shots, but I was told to return after 3pm because they had to take their lunch. Wouldn't be such a big deal, but I do feel kinda jaded that walk ups were able to just "walk up" and get their shots while I have to come back two hours later. It would have been more courteous and professional if my time was respected a little more than the people that didn't make an appointment, because then what's the point of making an appointment? UPDATE: I had to wait in line again behind people that had 1:40pm appointments. Mind you, they scheduled appointments at 1:40pm while the pharmacy is closed from 1:15pm to 2:15pm. After waiting in line, they asked if I had an appointment. I told them my appointment was at 10:40, but they took five walk ups before asking me to come back. I suggested they identify people in line with appointments before serving walk ups. They said that was a good idea. I thought it should be common sense, but... Anyway, they did eventually finally take me in for my shot, albeit four hours after my original appointment, so I will upgrade the rating to a three star.

The night before my daughter's first birthday trip a drive from Aliso Viejo, California to Phoenix,…read moreArizona I was loading the car around 6:00 PM when my tire warning light suddenly came on. With a long drive ahead early the next morning and a one-year-old traveling with us, this immediately became a stressful situation. In South Orange County, most tire service locations close early. After being turned away by Costco, I made my way to Walmart, one of the only places still open. Although I did not have an appointment, I explained the urgency of my situation and how important it was for my family to be on the road by 6:00 AM the next morning. That's when I met Ruben. Around 7:00 PM, Ruben took the time to help me, patching my tire and ensuring my vehicle was safe for the trip. He went above and beyond what I would expect from any employee. He showed genuine care, urgency, and professionalism not because he had to, but because he wanted to help. I even offered him a gratuity, which he kindly declined. He simply helped because I was a father trying to take his family on an important trip. Because of Ruben, my family was able to make that drive safely and enjoy a truly special weekend celebrating my daughter's first birthday. It meant everything to us. Ruben is an outstanding individual and a true example of what great customer service looks like. Experiences like this are rare, and they are exactly why we continue to shop at Walmart. Please take the time to recognize him he absolutely deserves it. Thank you again for prioritizing my family when it mattered most.

Still an ok shopping spot! They have have way more variety than they do at target, that's for sure!…read more Getting help here is a bit difficult, trying to get someone to open up a glass window is definitely a mission. Also, they still don't do Apple Pay! I just can't seem to remember hahaha! I've done that twice, having to go back to my car and get the wallet.

Will inside tech is really kind and helpful. He deserves to be recognized for his hard work. He is…read moreyoung but very knowledge and great employee.

The worst customer service ever!!!! They admitted to me over the phone that the incompetent staff…read moreliterally cancelled the most important part of my delivery order, on mother's day. They then hid behind this "shipd", attempting to make their admitted screw up my problem. Kevin is a terrible manager as well, making no attempt to contact this "shipd" and get my family our weekly water. Now the rest of this order will be returned and our family's business will never be spent here again. Our 360 subscription will absolutely be cancelled within 24 hrs unless there is water on my doorstep NOW.

Delivered my machine and showed us how to use it…read more 32.00 for the rental period! Good value

Fleecing customers with the help of doctors. Very upset that my doctor pushed me to get…read morestabilizers, which I only found out later were going to be billed by Restore Motion. Pretty surprised when I found out they billed insurance $250 for two stabilizers that you could get on Amazon for $10 each. People wonder why medical care is so expensive in the US vs. other developed countries -- it's because of companies like Restore Motion. My doctor has lost my business because of their relationship with Restore Motion and I'm certainly NEVER agreeing to receive anything at a medical office visit just in case it might feed into Restore Motion's scam. Unethical human beings. They should be ashamed.

I have been waiting for my c-pap supplies from this company. They were ordered and cleared through…read moremy insurance. They have stated that my insurance is inactive. I have repeatedly given them my insurance card and even called my insurance company to clear this up. There is no problem on the insurance end as Verio keeps claiming. I have sent them letters showing I have active insurance. I keep getting a no-go on my supplies. I'm not sure what to do anymore. I've ordered my supplies on Amazon and paid out of pocket. This is horrible service. Good luck talking to a live person. No wonder these medical supplies keep failing. I've spend more time on the phone with my primary care physician and insurance company. Still can't get to the root problem.

Verio Healthcare * 1 star for a reason…read moreThey do not answer their phones. If you call they will disconnect after holding for 5 minutes. I was in pain trying to contact this company. I could not get a free knee brace from my provider Scan. I ended up purchasing from Amazon. This is not right! I am filing a grievance. Please help someone else if you have the same experience contact scan healthcare and file a grievance.

I had a very personal, caring, and thorough evaluation at Mobility Pro, Downey. KJ had met me in…read morethe community, a conversation struck-up regarding my poor sitting posture in my w/c. I made an appointment to see if my comfort and sitting posture could be improved. Kj provided a thorough assessment: adjustments to my w/c were made; I am trying some modifications to my w/c back and helpful suggestions were made. KJ's knowledge and great customer service was extremely helpful and appreciated.

They say they are compassionate, well that is only the sales people, not the office staff…read more They do not know how to bill properly to get equipment approved the first time and do not follow insurance company rules. Required us to sign a waiver of responsibility when my insurance did NOT require pre authorization. My insurance company said DME is covered and no preauthorization is required; however, Mobility Professionals internal staff refused to release the equipment unless I signed something making me responsible for payment. My insurance company said they cannot do this, that the whole point of no preauth was because it is a covered expense, so they refused to provide equipment. This was after having the order for 3 months. If you want your equipment quickly, I suggest not using them.