Sorry for the long review but you're going to want to read it. I would absolutely not get your COVID vaccine here if you can help it. The first dose the wait was understandable due to several people not having their information/insurance correctly for the lady at the front taking it and people dropping off/picking up prescriptions, no problem at all. Getting the vaccine after that was fast. However, this review is for when I came back for the second dose and how that experience went. The woman doing the shots the first time (and well) was not the second woman we are going to talk about today.
Arriving to the pharmacy for the second dose a lady was there to take down my information fast and got me to the next part; actually getting the shot, smoothly. She was wonderful. However I knew something was wrong the minute I sat down to wait. There were several people with clearly irritated faces staring at the pharmacist I presumed was doing the shots. She is doing pickups/dropoffs while doing vaccines which was no problem, I understand a wait for that. However, she then disappeared for over 40 MINUTES leaving us all confused. She then came out AFTER AN HOUR to then tell us sorry, that she had to prepare the vaccines. I accompanied my boyfriend to CVS last month for his first and this week his second dose. In and out in 25 minutes for both and most of that was sitting 15 minutes after to make sure there were no complications. They had everything PREPARED, pre done, for the appointments THEY KNEW would be coming in that day, and if they didn't show up, to give it to those without an appointment. This lady was not only NOT prepared, but I had not seen her do a SINGLE shot the entire time I had been there even before I had checked in 20 minutes early to my appointment. At this point I was going to be there for over an hour and a half and still no one vaccinated. One of the guys at this time that had been there longer than me had to go to the restroom and asked if it was okay to be gone for just a minute. She said yes and he left, just for her to not be able to wait less than two minutes and try to pass the vaccine onto the next person, who thankfully refused until the first person was helped, who was hilariously enough speed walking right on over. She was clearly irritated having to go back and get the paperwork for the correct guy that came back in record time. When it finally came time for my shot she was rude, didn't like how the chair was positioned no matter how I tried to help, didn't know what vaccine I had first and if the one I am getting was the one I wanted, was wrong on the arm I wanted it on and fought me on it (I write with my left arm for my job of course I want it on my right how would I get that wrong for myself in over twenty years?), touched several things with her gloved hands with the same gloves used for my vaccination during an pandemic and by the end of it I ended up waiting the last 15 minutes in the car because of how terrible it all went I didn't even want to be in the store. There was no excuse for any of this, and will no longer ever be returning here for their pharmacy for any reason. I'm not sure if this older lady whom I wish I had gotten the name of needs to retire or what, but I find Ralphs and it's affiliates to usually be very professional, this was not someone I would expect to be working here. read more