Buying vitamins at CVS is a new experience for me, primarily because CVS is a member of the OTC…read morenetwork, and I was given a $50 OTC gift card. Prices at CVS are competitive since it offers bogo deals on many store brand vitamins. I signed up for a free ExtraCare account to clip digital coupons and as a wallet for ExtraBucks rewards. They are not the easiest to work with but I hope the saving would be worth it. The self checkout was frustrating for someone new to CVS. It summoned help after I fumbled around a few minutes. She transferred my stuff to a cashier register to complete the purchase and explained to me how things work. Hopefully the process will be easier if/when I shop here again.

I came in at 8:15 in the morning. I wasn't in the right mind set as my 5 year old is very sick and…read moreI needed her medicine. So I walked in without checking the hours of the pharmacy at the door and couldn't find the little sign that they have up. I nicely asked the person in the front even saying "sorry to bother you but if you don't mind could you tell me when the pharmacy open?" She with a very condescending voice and attitude tells me "well if you had bothered to looked at the door or on the pharmacy you would easily see that it opens at 9!" Excuse me? I missed it at the door cause I ran thinking duh CVS is a pharmacy and would be open at 8am. When a customer is dealing with a sick kid at home they don't need someone to be so rude for a simple question. If you don't want to work here that's your issue I don't need to be in your attitude and sarcasm!!

The night before my daughter's first birthday trip a drive from Aliso Viejo, California to Phoenix,…read moreArizona I was loading the car around 6:00 PM when my tire warning light suddenly came on. With a long drive ahead early the next morning and a one-year-old traveling with us, this immediately became a stressful situation. In South Orange County, most tire service locations close early. After being turned away by Costco, I made my way to Walmart, one of the only places still open. Although I did not have an appointment, I explained the urgency of my situation and how important it was for my family to be on the road by 6:00 AM the next morning. That's when I met Ruben. Around 7:00 PM, Ruben took the time to help me, patching my tire and ensuring my vehicle was safe for the trip. He went above and beyond what I would expect from any employee. He showed genuine care, urgency, and professionalism not because he had to, but because he wanted to help. I even offered him a gratuity, which he kindly declined. He simply helped because I was a father trying to take his family on an important trip. Because of Ruben, my family was able to make that drive safely and enjoy a truly special weekend celebrating my daughter's first birthday. It meant everything to us. Ruben is an outstanding individual and a true example of what great customer service looks like. Experiences like this are rare, and they are exactly why we continue to shop at Walmart. Please take the time to recognize him he absolutely deserves it. Thank you again for prioritizing my family when it mattered most.

Still an ok shopping spot! They have have way more variety than they do at target, that's for sure!…read more Getting help here is a bit difficult, trying to get someone to open up a glass window is definitely a mission. Also, they still don't do Apple Pay! I just can't seem to remember hahaha! I've done that twice, having to go back to my car and get the wallet.

With my insurance card I can receive free covid test kits. I checked the store first but there…read moreweren't any kits in the aisles. I waited in line at the pharmacy to ask if they had any behind the counter and this woman with blond hair was extremely rude. I didn't get her name but when I asked my question, her reply was "you have to get a doctor's notice for it." I calmly asked my question again emphasizing "covid test kits not the a covid test." She raises her voice a lot louder and says the same thing, as if I don't understand English. I left the store b/c it's not worth continuing talking to someone with extremely poor customer service and obviously is unhappy at her job. It's very disappointing CVS employs people like her in a pharmacy whose job is to help customers, behaves this way when customers are the reason they're in business in the first place. FYI, this CVS location is known to have poor customer service. There are tons of Googles review about it. The reason I went to this store is b/c it's close to my residence and thought it would be an easy transaction. This pharmacy gets no stars.

Absolutely horrible pharmacy and store. Always long lines. Never enough people. 1 person at the…read morecheck stand and 3 will be standing around talking and not helping. never enough people in the pharmacy. Could be a line of 10 people and only one person servicing them. Never anyone to help on the floor and with all the locked items, you can wait all day for someone to help unlocking what you need. The latest, went there for a COVID test on a Friday at 5:00 PM. thought I was getting a Rapid, selected that as my option and foothill ranch came up in the results. 24 hours later, no results. Called and was told Foothill doesn't do rapid tests and they farm them out to a lab. It's now been 72 hours and Monday afternoon, still no results. Needed to know the results for work today and they are Absolutely worthless. Pharmacy knows nothing and will do nothing to help. They really don't care, just want either your's or your insurance $$$$.

This has been my local pharmacy for the past 2-3 years and I truly appreciate them. They're on it…read more As efficient as they can be. Oftentimes helping two customers at a time, ringing one up while the other signs through consents. Using the app helps move things along, especially having a form of payment on file. They scan and you're set to go. Pricing is fair using GoodRx.

I feel places most visited in daily lives can unfortunately get overlooked as far as posting a…read morereview about experiences or what to expect when there. I'm guilty of it, when friendly and informative employees is the norm, it becomes expected. Which brings me to the realization, to take negative reviews with a grain of salt. I've gone to the same cvs for over 10 years, and not had a single even remotely negative experience. That being said, this CVS may be 24 hours, but the pharmacy is Not. They close at 10pm Monday - Friday, and 8pm Saturday and Sunday

Twice came to pick up prescription and twice they said they dont have it. After calling the soctor…read moreoffice again who said they faxed it twice, they reach 5 inches away from there hand and its there sitting next to their keyboard. Waste of time and effort driving back and forth and repeatedly calling the dr. Office. No good pharmacies anymore, walgreens is bad too.

I came to buy lubricant eye drops and I got the a good deal here compared to others stores. I have…read moretried finding the one I had gotten from the doctor and found it here. I am a bit surprised the app needs a bit of work because if I look up the barcode it shows not found however if I type the name of the brand it shows it has it. The cashier helped and with the selection I got I felt confident with my purchase.

Absolute worst place to get your meds from Service / staff…read moreis rude and incompetent !!! Kept blaming everyone for they're mistakes Finally after 5 visits was able to get meds

Dr. Dang is the pharmacist here and yes, he is a doctor! For several years now, he's been a great…read moreWalgreens pharmacist at this location. He's always on the ball, he gives salutations to us by name. My observations indicate that he is knowledgeable, extremely polite, explaining medication, and directions. He talks kindly to my kids, special needs and our elderly family members. Additionally, I like the fact that this pharmacy has a walk-in and drive-through, that way one can choose It's really not a long wait as well. And that feedback should complete my review .

I don't think any establishment I regularly visit deserves a review more than here. My doctor…read morerecommended this pharmacy since I have pretty hard to find prescriptions. That was two or so years ago and I haven't strayed since! Tony (the owner & pharmacist) has always had my prescriptions ready and available. ALWAYS. This says a lot considering I used to spend at least an hour trying to hunt down the right prescription! I'll call ahead of time to double check if I have any refills left, and all I have to say (I'm not kidding on this; I swear it on my football team which is what I hold most dear to me) is, "Hi Tony! It's Ally." He immediately knows what I'm referring to and informs he 9/10 he either has it ready or has faxed for a refill already. I know most people don't care much for that family-ran feel anymore, but to not only have what I need and also take the time to chat is great in my book. It's hard to find a business where you can find efficiency and customer service this impeccable!

Amazing personalized, compassionate, professional care. Pharmacist Tony often goes above and beyond…read moreto make things as convenient as possible for my elderly parents. Tony also thinks ahead for them when their refills are due. Most recently, Tony proactively helped them secure extended refill authorizations in advance of the recommended stay home order for COVID-19 We are so lucky to have Medical Plaza Pharmacy available to us for our pharmaceutical needs. Big difference in care from large chain pharmacies.

Will inside tech is really kind and helpful. He deserves to be recognized for his hard work. He is…read moreyoung but very knowledge and great employee.

This review was specifically about the customer service. There was a guy younger looking in his…read more20s, straight hair almost covering his eyes helps at self checkout. I had encountered him two times now and both times he was very cold and rude. First time, I was using partial gift card and partial target wallet app as payment. I used the gift card first as you would with other stores, but the self checkout gave me an error message, so I ringed for help. Here comes the guy and questioned me " did you use a gift card?" I was like "yes". He is like "that's why". I was at lost at that point and he looked at me in my eyes and emphasized with " that's why". He then clicked some buttons and scanned his machine, fixed my issue and just left without saying anything. It made me fell like I did something wrong. Second time, the price after I scanned at checkout was different than what it had shown on the shelf. So I asked for help again and here he came,,,, he asked me how much was it on the shelf, I said I think 12.50 something. He went " I just need a price". Again very cold and rude. Clicked a few buttons and left without saying anything. Those experience left a really bad after taste. I hope someone from the store sees this and will address his attitude with the customers.

Thomas double checked the prescription details before he confirmed the intake instructions which I…read morebelieve is a very responsible thing to do by a pharmacist. Thank you for that!

I arrived at the pharmacy counter at approximately 8:40 PM and joined the queue. I waited patiently…read morewhile the customer ahead of me was being served a process that took well over 15 minutes, causing a significant delay entirely outside of my control. At approximately 8:55 PM, a pharmacy staff member in a blue uniform approached me and informed me that the pharmacy was now closed and that I would need to return another time. I was given no opportunity to be served, despite the fact that: 1. I was physically present and in line BEFORE the closing time. 2. The excessive delay was caused by the transaction ahead of me -- not by any action on my part. 3. I was not warned at any point during my wait that I might not be served. 4. No reasonable effort was made to accommodate a customer who had been waiting in good faith. This is not simply an inconvenience depending on the nature of the prescription, a refusal to dispense medication to a patient already waiting in line can have serious health consequences. Turning away a customer who arrived before closing, due to a delay the customer had no part in creating, is both a failure of customer service and potentially contrary to your own service standards.