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    Vons Pharmacy

    3.8 (4 reviews)
    Closed 8:00 am - 12:30 pm, 1:00 PM - 8:00 PM

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    2 months ago

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    5 months ago

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    6 months ago

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    3 years ago

    They never have enough registers open!! need to schedule and or hire more employees that can work the registers.

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    CVS Pharmacy

    CVS Pharmacy

    2.4(73 reviews)
    2.1 mi
    $$

    Probably one of the rudest and poorly managed CVS pharmacies that I have ever dealt with. I…read moreinitially called to inquire about my prescription and left a voice mail. I missed the return call. After what takes several attempts to get a live person to speak with I finally get ahold of a person in the pharmacy. I told them I was returning a missed call from them. The woman who answered said " We never called you" I asked about my prescription that was called in by my provider several times. The person on the other lone repeatedly refers to me a "hun". She tells me " I don't know what to tell you hun maybe they called into another pharmacy. I spoke to my provider twice and they gave me the number they called and even relistened to their own voice mail message to make sure it was there . The woman just continued to brush me off. Thank god the pharmacy at Monarch beach was so much better. One phone call and my prescription was filled. I think this pharmacy has never heard of customer service

    I had the worst experience with this pharmacy last night…read more Absolutely rude and unprofessional staff I took my wife from hospital home and I ran to CVS to pick up her medications talked to Jim @ counter he was absolutely rude and didn't want to help with the problem I had with the order he just told me it's 8:30 and we will close soon I called the hospital to correct the order so I can get the medication since my wife was in pain Jim didn't want to deal with it I had the nurse on the phone to clear the order and resend it but Jim didn't want to deal with it Nurse from hospital told me wait she will send it again and will call the pharmacy to make sure to give me the medications since we just left the hospital Hospital called the cvs and lady in the back talked to them I was still waiting now it's 8:50 I asked them what happened Jim told me sorry we closing then I called the hospital again and they told me pharmacist didn't want to help I was beside myself I asked who did they talked to the nurse told me she talked to Kathy I asked who is Kathy .. Kathy came to counter and I asked her what is the problem and why they can't help me and Kathy told me well the nurse made fun of my name and I told her to send you to other CVS and they closed the door I was like are you kidding me I need help need the medicine you can just do this she just walked away I had to call the hospital again ask them to send the order or other cvs so I end of picking up the medication 10:00 pm from other side of town This is so unfortunate to have people like Jim and Kathy in the healthcare industry that they don't give a dam to people and has zero empathy I told them please help me I need to run back home my wife is not feeling well and she can't be alone and Jim's response was sorry you should have came earlier and this is not my problem I would love to talk to the pharmacy manager and ask him to read all the reviews and see that all the clients are complain about the staffs being rude and disrespectful This is a local business and we have to support them but unfortunately I won't be back to this location even though it's very close to my house Sorry for the long text I am get upset just typing about my bad experience I hope this is helpful to the people in charge and hope they take an action to train the staff and serve the community better

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    CVS Pharmacy

    CVS Pharmacy

    2.1(130 reviews)
    2.5 mi
    $$

    I have been picking up my prescriptions here at this pharmacy for ten years however the customer…read moreservice and level of professionalism have declined terribly in the last couple of years. I wish there was a ZERO star available for rating this pharmacy. It is the WORST PHARMACY we have ever dealt with, with rude and unprofessional staff - reaching the highest level of unprofessional and rude behavior today, 29 November 2025. It's possible the representatives today may be the holiday coverage staff however their behavior towards customers is unacceptable. Elijah and Arianna are incredibly rude to customers, unprofessional, and they discriminate against various clients by showing favoritism towards people they know, and for whom they create special rules at the expense of increased wait times for the other customers, ie they are taking customers they prefer ahead of others. Today their pharmacist was on an extended "lunch break" 2:37-3:37 pm (?) and I had to wait 50 minutes in the pharmacy while another lady who had the same situation was dispensed her medications when telling them she was a health care professional herself (which I am as well). The favoritism and discrimination were so blatant, I asked to speak with a manager, but none was available. Dante from the CVS store tried to help, but he could not do anything and was appalled himself seeing the behavior of the pharmacy staff. Please spare yourself incredible headache and wait time by avoiding this pharmacy altogether.

    I visited the CVS in San Clemente for the first time and was assisted by Chela, the beauty sales…read moreconsultant. She was not only friendly but incredibly helpful and knowledgeable about the products. There was a great variety of makeup available, and since it's the holiday season, I really needed a specific lip color. Chela went above and beyond to help me find exactly what I needed. I truly appreciate her exceptional service. She completely saved my shopping experience!

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    CVS Pharmacy

    CVS Pharmacy

    2.0(107 reviews)
    2.5 mi
    $$

    I've now had two very upsetting experiences with pharmacists at this location. On separate…read moreoccasions, I was treated poorly by two different pharmacists -- one previously and most recently by Pharmacist Marjan. I am a patient with multiple documented chronic conditions and take daily prescribed medications that are managed closely by my physician. My prescription schedule was changed by my doctor from a 30-day cycle to a 15-day cycle, and there appears to be ongoing confusion in this pharmacy's system regarding the correct refill timing. Despite never attempting to pick up medication early, I was repeatedly told that I was doing so. In fact, on one prior occasion a prescription was filled early without me requesting it. Most recently, my doctor called in my prescription on time. When I went to pick it up, I was spoken to rudely and told it was "too early." I was instructed to contact my doctor, which I did immediately. My doctor approved the fill directly, yet the pharmacist still refused and continued to be dismissive. I understand that pharmacies have policies and regulations to follow. However, professionalism, clear communication, and basic empathy are essential in healthcare settings. Being spoken to in a rude or accusatory manner while trying to resolve a documented prescription issue was extremely upsetting. ****I hope management addresses both system errors and customer service, because patients deserve to be treated with respect.

    This is my local CVS and I have zero complaints! Everyone at the pharmacy counter is super…read morehardworking, as it can get pretty busy. Just wanted to give a huge shoutout to Elma and Mansi, they are so friendly and helped me out a ton today.

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    Vons Pharmacy - pharmacy - Updated May 2026

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