Went to Target today around 5:30 p.m. to grab some last-minute apartment essentials since it's move-in day, and I ended up buying more than usual. I typically use self-checkout because it's quicker, but since I had several items, I decided to go to a register. Unfortunately, Sarah was not very pleasant and seemed like she hated being there. She couldn't scan the barcode from the Target app and repeatedly slammed the scanner down after several attempts, making it seem like the issue was a nuisance. She also wasn't able to tell me whether the problem was on her end or mine, which made it frustrating and confusing to figure out what was going wrong. Sarah eventually sent me to the exchanges & returns counter, where Tom and Jesse showed us what real customer service looks like. They were friendly, helpful and resolved the issue within a few minutes. They even gave me a $10 gift card, which I really appreciated. I'll definitely be sticking to self-checkout in the future, but appreciate Tom and Jesse's assistance. read more

This target is one of the bigger stores. I typically find what I am looking for. Lori is absolutely fantastic. Best customer service by far. She even took the time to show how the target app works. read more

Why is JJ the absolute most amazing person here!!!! I came in with a boatload of returns with my receipt and not only was JJ patient but she was kind and just amazing!! I know returns our pain in the butt, having someone who isn't annoyed with you and is genuinely there with a smile on their face makes the world of difference for a mother that is sleep deprived!!! Thank you JJ for just being you!!! I hope Target and Target corporate know how wonderful you are at your job and how kind you are as a person ! read more

What a miserable experience. Walk in and there's like nothing in the front anymore. There's barely any employees, they don't say hi or anything. There's barely any people in there and shelves are empty. Their app says they have items I'm looking for, which turned out to be a lie because those items were gone. Can only get 10 items or less at self checkout and there's no bags! but since there was no employees or other customers I just walked up to a register and took a bag since they don't want to stock the self checkout with them. overall terrible, terrible vibes inside the store and the huge barren parking lot doesn't add to the situation. Prices are also outrageous. stores across the street selling the same things for half the price... read more

The worst customer service ever!!!! They admitted to me over the phone that the incompetent staff literally cancelled the most important part of my delivery order, on mother's day. They then hid behind this "shipd", attempting to make their admitted screw up my problem. Kevin is a terrible manager as well, making no attempt to contact this "shipd" and get my family our weekly water. Now the rest of this order will be returned and our family's business will never be spent here again. Our 360 subscription will absolutely be cancelled within 24 hrs unless there is water on my doorstep NOW. read more

I ***USED TO*** love Target; would shop there before anywhere else, but NOT this one... As others have said, just rude, incompetent service. Twice I've gone in to buy an item that showed in stock only to be told by some kid they they don't have it after "checking." Sniffing the lazy BS, I checked with a manager who found the items in the back right where they should be. They probably just didn't want to actually look. And the kids at Guest Services are on a super rude power trip. I had a supervisor, looked to be about 13, argue a return ONLY because it was purchased at another Target store. I was within my return period and had a receipt! I asked him to show me where in policy it says return must be to the same store. "We don't need it in writing, we can do it at our discretion" was his response. if I could swear here I would. Don't go to this Target. ***EDIT*** Now that Target has done away with their policy of pro-equality in their hiring practices, just go to Walmart. There is no difference between the two at this point, and Walmart is cheaper. read more

This review was specifically about the customer service. There was a guy younger looking in his 20s, straight hair almost covering his eyes helps at self checkout. I had encountered him two times now and both times he was very cold and rude. First time, I was using partial gift card and partial target wallet app as payment. I used the gift card first as you would with other stores, but the self checkout gave me an error message, so I ringed for help. Here comes the guy and questioned me " did you use a gift card?" I was like "yes". He is like "that's why". I was at lost at that point and he looked at me in my eyes and emphasized with " that's why". He then clicked some buttons and scanned his machine, fixed my issue and just left without saying anything. It made me fell like I did something wrong. Second time, the price after I scanned at checkout was different than what it had shown on the shelf. So I asked for help again and here he came,,,, he asked me how much was it on the shelf, I said I think 12.50 something. He went " I just need a price". Again very cold and rude. Clicked a few buttons and left without saying anything. Those experience left a really bad after taste. I hope someone from the store sees this and will address his attitude with the customers. read more

Good Target location. Like the one in Rancho Santa Margarita (Where I usually go). They have good products, a good amount of variety and of course, you can also do your groceries here! Cashiers are quick and friendly! Haven't had a bad experience here. They also have a Starbucks inside! read more

See all

Will inside tech is really kind and helpful. He deserves to be recognized for his hard work. He is young but very knowledge and great employee. read more

Absolute incompetence at checkout. long lines and only on cashier. The self checkout is even worse. I have left two times frustrated just dumping merchandise I was going to buy because of this incompetence at the check out. Avoid at all costs. Walmart is close and I have started to now just go there. Again avoid avoid avoid read more

Target associates came to my rescue today and turned a bad situation around to a happy ending. I came to Target Foothill Ranch today to pick up a specific Black Friday item which I did not find on the shelf. So I went to an associate for help. Sal checked their inventory and determined they have it on hand so she sent another associate to the back to get it for me. Thanks to her assistance I get to cross off an item off my Christmas shopping list and saved $30. I thank you for your services today. read more

See all

The WORST service of any target I've ever been to.. from beginning to end. Not one helpful employee.

Luckily, I live in between two nearby Targets because I will never return to this location ever again. I purchased an electronic item from a nearby Target location and realized it wasn't compatible with my device. I looked up Target's return policy on electronic items and since I was nearby the Foothill location, I came in to return it here. Online, it states that electronic items, open or not, can be returned or exchanged within 30 days and Apple products 15 days. I literally bought this item the night before and wanted to exchange it immediately. The woman who was helping me was kind and professional. During the transaction, she asked a colleague to confirm that the return is possible. The kind younger man confirmed that as long as the barcodes matched up everything looked good. However, this older lady decided to eavesdrop and interject herself into our conversation and involve herself into my return. She was very rude from the beginning, talking to the lady helping me as if I'm not standing right there. The rude lady was micromanaging the lady helping me and was trying to convince her that I could not return the item. That's when I pulled up the screenshot of their return policy and she rudely stated, "Well, our return policy is going to change." I kindly told her that it's good to know but I made sure to look up the return policy before I came in and came prepared with my receipt and ID. The rude lady then decided to take over my return without telling the kind lady that initially was helping me out anything. She then continued to reiterate that their return policy in electronics are going to change over and over again. At this point, I was trying to get a word in and to request for store credit because I had used a Visa gift card. Before I could even finish my sentence she interrupted me and said, "too late I complete your return" and handed me my receipt. Vida gift cards are a hassle, especially the debit card kinds as returns take a while to process and there's a hold, etc. I had this gift card lingering for a while and just wanted to be able to use it for the exchange I was attempting to make. I decided to not let that experience bother me and I went straight to the electronics department. There were three employees just talking and not acknowledging that there's a customer waiting for assistance. Finally, two of the employees scurried away to look busy and I, unfortunately, was left with Joshua. I believe that was his name but I don't remember because I was too busy being provided the most condescending "customer service" by an arrogant, incompetent individual. I told him what I needed and instead of going to get the item, he asked why I needed it. I told him that I purchased a different version the night before, but it was not compatible with my device. After doing research all night, I found a compatible device that I'm looking for. He then asked why I needed it and I told him the reasons why and if he could kindly go Grab the device I'm looking for. Then he decided to tell me that I should purchase a mouse instead for my device. By the way, a mouse is not compatible with the device that I have. I again asked him to go. Please get me the item that I was looking for, but then he kept, insisting that I re-purchased the item I just returned. I then told him that it is not compatible again. He then went on to say that it should be and I told him no, after doing research these are the devices that are compatible with the item that I returned and the item I would like to purchase right now is compatible with my device. He finally, gave up and grab the item that I was looking for. He was very pushy, arrogant, and clearly was trying to push some power trip. At that point, I just wanted to grab my item and leave. I decided to try to use the gift card to see if it would work. After one attempt I wanted to let him know that I'm going to use a different card now but before I could, he had to give his two cents that's when he decided to share that if that was a gift that I had used for the return that it would not work. That's when I told him I know and why I am now using a different card. That type of "service" is not going to want customers to come back. I received a survey from Target and shared my honest review of my horrible experience. I received a template email from the manager, Jesse Tang. In the email it stated to please call to share further information. However, no phone number was provided. I replied to Jesse's email to no avail. When the own manager fails to provide customer service, why expect the employees to provide customer service? I wish I remember the name of the lady who initially helped me and the younger gentleman in the return section. They were kind and great. Other than that, never again. I will go to the Irvine location from here on out. read more

2 minutes ago I was in the men's department with my 7 and 8 year old son. We were close to the storage room and a young man with long curly hair wearing a white sore thumb shirt walked back there and was reprimanded for not wearing a red shirt and he said very loudly no (the s word) now I'm going to be late. Not cool at all to use this language as an employee around customers, bylet alone kids not ok at all. If this is the professionalism I can expect here I'm going to go to be RSM or jeronimo target. read more

Target - Don't go near this section with small kids unless you want to hear employees bicker and cuss in front of customers. - Department Stores Near Me - Foothill Ranch, California

Lori is the best!!! Thank you Lori for being so informative and having the best energy ever. 5 stars for Lori

Targets days are numbered. If this store is indicative of Target as a whole I give them two more years and they'll be like 99 cent store. That's what it's like going into a target now. Shelves half empty. Product place in crazy places. I just don't get Target read more

Worst Target I have ever been in. I was done shopping and as I walked to check out I had two employees direct me to a register. I thought, no big deal. But as I am placing my things on top of the register the same employees were staring. The lady at the register was ringing me up but then I had security walk around me and staring at me as I pay. I guess this place has trust issues Felt supper uncomfortable. I do not need people hovering around me as I am paying. invasion of an individual's privacy. read more

Love over due for a review. Target has everything I'm sure you agree. Definitely my go to. I love how they carry Ouai, Versed, & Alba products. The deals in Legos and Target gift cards another win. Thank you Linda for your patience and being extra helpful during this trip. read more

I hate that I moved to foothill working hard everyday spend my hard earned money after work like a basic Asian girl and I spend way too much to be hounded by the short old white lady with the white hair and the short Asian guy in LP. Stop shouting at me 10 items in self checkout when I'm calmly replying back I have 8. This is my second review about them but 8 instance with them. It's so annoying working so hard to move to a nice place like Foothill just to be hounded by ppl who can't even afford it. I'm so over it that we're actually moving back to Irvine where we don't have to experience this ghetto and rude behavior. Spend way too much money there for a bunch of LP jokes read more

I love Target but I'm not happy with their most recent change. Going to email corporate to complain too. Their new rule is if you have more than 10 items you can't go into self check out. So my 12 items and I had to stand in line for 10 minutes while 3/4 of the self check out lanes were empty. WTH. They had an employee monitoring it and literally wouldn't let people check out. What a waste of my time. read more

the location of this Target store is probably the thing I appreciate the most. It is essentially located and it makes it super easy to get to the store. It is not too far off of the freeway and I am able to stop at the store on my way to work or more importantly when I am getting off work and on my way home. I can grab a few of the things I need and then I can head on home to make sure I have everything that my kids and my husband needs from me the parking lot at this location is always pretty packed. That is probably the only thing I really do not like. Also, they do have really cool remote controls for your TV that makes it easy for you to buy the things that you need read more

Target - Remote - Department Stores Near Me - Foothill Ranch, California

This review is for the drive up. I have a 2 year old and 3 month old twins so the drive up feature is a god send. This Target has been the worst! I have never waited less than 10 minutes no matter what time i stop by. I have done drive ups at 8:30 in the morning mid morning and after noon. No matter the time, it is a long wait. It's frustrating because i have impatient kids in the car read more

It's probably my favorite target in the area! It is not that crowded, and they're always fully stocked! I love coming to this target walking around, and I always find when I need! read more

Obsessed this with this Target. It is huge and HAS EVERYTHING! Including a HUGE toy section! Super great for littles! Also the staff is usually pretty friendly and everything is always clean! read more

I went shopping today at the Foothill Target. Lori was my cashier and couldn't have been nicer. She helped me with my app and was patient with my lack of knowledge with using my coupons! Target is lucky to have such a kind and courteous employee! THANK YOU LORI! read more

I was in the foothill Ranch target this afternoon to do some shopping. As I entered, I was approached by two shady looking gentlemen, asking for money for some undefined product in boxes that were unmarked. I politely told him no and completed my business in the store. As I was leaving, I watched them move the NO SOLICITATION large placard from the front of the store and hide it off to the side of the entrance. I have been trying to call the store for 45 minutes to let them know that something unsafe is happening out front and literally have been hung up on, at least 10 times. No one has answered the phones and this is very very disturbing. We need to feel safe while we're shopping, and the store management should be keeping an eye on this. I'm not sure who to contact since NO ONE ANSWERS THE PHONE ON ANY EXTENSION AND I KEEP GETTING HUNG UP ON! Come on target, get it together before somebody gets hurt by these shady people!! read more

Normally I enjoy my shopping trips and experiences to Target, but earlier this afternoon my daughter and I specifically came to this branch to pick up another car seat and there were approximately seven "display only" toddler car seats shown, but none were available for sale. The shelf underneath was completely empty! Did I just miss a big sale or something? Super frustrating because I wanted to have that second duplicate car seat installed by this weekend. We usually shop at our neighborhood Rancho Santa Margarita Target store, but they didn't carry the specific car seat I had originally purchased from the Target store in Foothill Ranch. On the opposing shelves were "display only" infant car seats as well as a handful of those car seats available for purchase. I scanned through those boxes and the neighboring aisle making sure that I wasn't missing anything or that they weren't out of place, but to no avail. Instead we decided to head straight to Costco and found an even better car seat with the same high ratings through Consumers Report at almost half the price! I should have checked Costco the first time around! read more

See all

My fav Target by far...I mean, most targets are great but this location has a lot of selection, it's always clean and the associates are friendly. The shopping center it's located in is also nice. Ps- hours are incorrect on Apple Maps, they close weekdays at 10pm not 11. read more

Wow Wow wow wow wow Helda store manager Electronics department (michael & his partner) Absolutely amazing very understanding went above and beyond for the request I needed !!!! Didn't even let me go until the fulfilled my request I VERY APPRECIATE AND THANK THEM this is my local target and will always be the best!!!! :) Thanks team!!!! Target 10 stars!!!! read more

I am here at lunchtime, and they only have one regular checkout open. Amazing! Sure the self checkout is open. Still, no excuse! I have experienced this on a regular basis at this Target. Wait, it gets better. I asked the only other register if she was open and she said no. What does she do? She proceeds to process other customers that came after me. Horrible location.. read more

I used to shop here but never again. They now have a group out front of the store asking for donations. I don't want to say the specific race because it might offend somebody. So my issue started when I arrived at the store . The girls asked if I could donate and I said no thank you. On the way out they got really aggressive asking for donations and again I said no thank you. So as I'm walking away with my daughter they made a couple of racial comments. I spoke with corporate at target they said they would deal with it and they even had another complaint. I was going to go to target last night and saw the same three girls out there . I guess target does not care about racial comments towards Caucasian people. Never again with this store. read more

So I had to get some gift cards, Amazon to be specific, so I went to the very large wall of gift cards to find two of them. So let's see they have a lot of choices, Delta airlines, Carnival cruise lines (why?) lots of restaurants, weird things. It could easily be over a hundred different choices. But no Amazon. What is Target scared? Maybe... just maybe... what people are shopping for you will never-ever find in the Target catalog. So where did I find them, Smart and Final of all places. Way to drop the ball Target. read more

They NEVER answer their phone. Ridiculous customer service from this target, I don't know how they get away with it.

My family and I were targeted by the "Security" guy the moment we stepped into the store. Because of Californias No Plastic Law, I brought 3 reusable bags in with me. Our 4 year old daughter sat in the shopping cart while holding onto our 1 year old Chihuahua. While shopping, we placed our items into the reusable bags so that it wasn't on our daughter or dog. It was mostly frozen food so the thermo bags will help keep it cool longer. We filled up all 3 bags and some items underneath the cart. Our daughter said she was thirsty so we went over to Starbucks to get water and a cake pop. Afterwards, we walked over to the "Dollar Spot" when the "Security" guy abruptly grabbed our cart and said "can I see your receipt?" This scared our daughter and she spilled her iced water all over herself. the security guy said "wow, what the fxxk?" Even though the water didn't get on him - only on my daughter, cart and floor. Are you kidding me? Did you just grab our cart, assuming that we were leaving the store and then cuss in front of our daughter?! I pushed the shopping cart away from him as my husband tried cleaning up our daughter since water had spilled all over her pants. We walked over to checkout where the security guy had the audacity to follow us and make sure all of the items were on the conveyor belt. My husband forgot to grab the DIY birdhouse, under the cart, for our daughter and he grabbed it stating "we're you planning on buying this or walking out with it?" If it wasn't for our daughter, I would've gone off on this a-hole. Are you SERIOUSLY accusing us of stealing? We PAID for our stuff - as we wanted to get out of there was fast as we could - because our daughter was traumatized from being stopped by a stranger - who had no right to grab our shopping cart and make her spill water on herself. This is Target, not Walmart or Costco. As we were leaving I just looked at him and shouted "good job accusing our family of shoplifting and scaring our daughter. Enjoy your $16.25 an hour job as you won't have it for much longer". This will be reported to corporate. read more

Really obnoxious and loud fitting room workers. They weren't helpful at all. Seemed like teen girls using inappropriate language. Hire polite workers, target!!! I went on Saturday night. read more

Your average Target store - no surprises. Every time I've visited it's been neat and clean and easy to find stuff; most Targets seem to have a similar layout. I've been in here quite a few times now, mostly looking for various items in the housewares and bath sections. Depending on what you're looking for you may have a wide selection or only a couple choices. I've purchased such things as waste baskets, soap dispensers, toilet bowl scrubbers, throw rugs and shower curtains at good prices. I've also grabbed some random grocery items as varied as pasta sauce and fruit gushers but this isn't the primary place I do grocery shopping. I've also dealt with the pharmacy. There is a CVS located inside which is a bit odd as there is a CVS located just a block away. My doctor accidentally sent a prescription to this Target CVS rather than the CVS down the street that I prefer but the pharmacists here have their act together and were helpful in answering questions. There's a Starbucks inside too. I never really see employees around the store which hasn't been an issue because I've never really needed help. I've had to return an item and that was a quick and easy process. No complaints and no superlatives - it's a decent Target location. read more

Hani and Steve in electronics are great. They are knowledgeable, courteous, quick, and attentive. It's rare to find great service in the electronics department of any store, so it's been a pleasant surprise working with them. Thank you for the great service! read more

I love how friendly everyone is here. It seems it's better than ever before and I've been coming here over 20 years. I have two other target stores close to me but this one is the best simply because if the customer service. read more

Two days ago I came and bought one of Targets ready to cook items, I pull it out for dinner tonight and all items in the bag are over a month expired. I call the location 7 times and each time being hung up on, finally someone stays on the line and helps us. Super professional, very apologetic. Says to come on in and he will make it right. I then go in and go to the service desk and the younger girl who was at the register grabs it, looks at it, and goes word for word "what do you want me to do with it? Return it?" She already had a stank look at her face like I was wrong for trying to get it returned. The man on the phone stated finding fresher products for us and also a sorry gift card to the store. Whatever. This girl told me to put my card in the machine, I said I don't want it refunded to my card if it's going to take days. She then walks away with the MOLDING food and gets someone who claims to be in charge. I said I will wait to speak with the man I spoke to on the phone because he was much nicer to me, as I am standing there with my children. She says HE LEFT AND IM IN CHARGE. Then proceeded to say she wasn't going to help me anymore! After receiving molding food from them only two days prior, am I wrong for expecting at least a smile or some sort of emotion or acts of kindness for what I'm bringing to them? Their job is CUSTOMER SERVICE. And I told her that and she said my job isn't to smile..... again, your job is customer service. And the younger girl at first now trying to stand her ground with her angry face. I wasn't aware Target workers were supposed to be scary and rude. Needless to say, I'm DISGUSTED with the food this location is okay with selling. Im sickened by the disrespect from these workers. If I could give zero stars, believe I would. read more

This is the worst Target I've ever shopped at. Their stocking philosophy needs some serious readjustment. There are always empty shelves in the grocery section and the staff just walks by. Very annoying. I now drive 15 minutes out of my way to the Target in RSM. read more

See all