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    Restore Motion

    3.9 (132 reviews)
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    Our Cigna rep explained that the amount Restore Motion invoiced was above their cap of 4x Medicare pricing, resulting in the "discount"
    Linda Z.

    Posting (as many others have) to shed light on Restore Motion's predatory pricing for the durable medical goods they provide. The short story: they charge 5x the Medicare pricing and 8x the Amazon price for a boot that my husband got after his Achilles surgery. We were fortunate enough that our insurance company covered 80%, but would hate for someone to foot a $500 bill for something that they could buy online for $60. We reached out to Restore Motion's billing team and the initial rep, Heidi, mentioned that they go by Medicare line pricing. This was clearly untrue as insurance explained that the amount Restore Motion billed was over the threshold (4x Medicare pricing) that they set as a reasonable ceiling. When we informed the billing supervisor, Morgan, of this, they did not do the right thing to update their pricing and instead resent a bill with a "23% discount" to appease us. What Restore is doing may be technically legal - they get to set their pricing as a profit making business, after all - but is clearly wrong. We'll be asking our ortho to reconsider using them, posting reviews to alert others wherever possible and hopefully getting this information in front of people so they can make an informed decision to NOT do business with Restore Motion unless the company decides to do better. Images included as proof of the unsavory pricing practices Restore Motion uses for this boot, a product they likely sell often.

    Evan Y.

    Upgraded my knee brace through Restore Motion, and the entire process from initially trying to identify the best suiting product, to addressing my follow up questions and concerns, to placing the order, and eventually having a visiting technician come to my home to fit and demonstrate the actual product to make sure it is fitted right and that I was sufficiently informed and equipped as a new owner of a sport brace, turned out to be 100% satisfactory. Restore Motion was knowledgeable, professional, attentive, and patient through out the entire process and these qualities were reflected across the entire organization from customer representatives, to product experts, to on site technicians. Big thanks to Marce who helped to drive the whole process and Tony who was my on site visiting technician.

    ACL recovery commence

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    11 months ago

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    2 years ago

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    1 year ago

    Incredibly predatory pricing. Charged me $150 for a boot that costs $75. Customer service is unreachable.

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    1 year ago

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    11 months ago

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    3 years ago

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    1 year ago

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    Restore M.

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    1 year ago

    Tony was great! He delivered my device on time and was very professional and kind during the setup! Highly recommended them!

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    2 years ago

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    1 year ago

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    1 year ago

    Tony was very pleasant and helpful. Great instructions on how to use both items I was getting. Thank you Tony

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    2 years ago

    Really great experience and Tony was incredible. The whole thing went perfectly and it really helped my shoulder recover quicker.

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    2 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    5 years ago

    Thanks to tony and the whole restore and motion team for making the process smooth for my hip surgeries

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    7 years ago

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    3 years ago

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    7 years ago

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    Page 1 of 4

    Ask the Community - Restore Motion

    Review Highlights - Restore Motion

    He truly went above and beyond to make sure my daughter completely understood how to use the CPM machine.

    Mentioned in 15 reviews

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    Barupon Pharmacy

    Barupon Pharmacy

    (6 reviews)

    I don't think any establishment I regularly visit deserves a review more than here. My doctor…read morerecommended this pharmacy since I have pretty hard to find prescriptions. That was two or so years ago and I haven't strayed since! Tony (the owner & pharmacist) has always had my prescriptions ready and available. ALWAYS. This says a lot considering I used to spend at least an hour trying to hunt down the right prescription! I'll call ahead of time to double check if I have any refills left, and all I have to say (I'm not kidding on this; I swear it on my football team which is what I hold most dear to me) is, "Hi Tony! It's Ally." He immediately knows what I'm referring to and informs he 9/10 he either has it ready or has faxed for a refill already. I know most people don't care much for that family-ran feel anymore, but to not only have what I need and also take the time to chat is great in my book. It's hard to find a business where you can find efficiency and customer service this impeccable!

    Amazing personalized, compassionate, professional care. Pharmacist Tony often goes above and beyond…read moreto make things as convenient as possible for my elderly parents. Tony also thinks ahead for them when their refills are due. Most recently, Tony proactively helped them secure extended refill authorizations in advance of the recommended stay home order for COVID-19 We are so lucky to have Medical Plaza Pharmacy available to us for our pharmaceutical needs. Big difference in care from large chain pharmacies.

    Ralphs Pharmacy

    Ralphs Pharmacy

    (11 reviews)

    Michelle is the worst ever pharmacy tech ... I have too many bad experiences with her to mention…read more!!! She should not work that involved customer service ! She has zero empathy.

    Imagine people at your pharmacy actually KNOWING you & your prescription needs and history like a…read moresmall-town drug store. Imagine no long lines, no unnecessary hassles, smiling faces and helpfulness. That's what going to Ralph's Pharmacy is like. A special shout-out to Tatiana!!!!!!! Unfortunately, nowadays I judge necessary places/businesses by how little or how much I hate dealing with them. Sad but true. For example: I need my cell phone provider and HATE dealing with them. I need my doctor but don't hate dealing with him. I need my health insurance but only hate dealing with them a little. I need my bank and only somewhat hate dealing with them. So much of it has to do with customer service and whether or not I feel valued as a human being with them. Do they care that I am no longer young, that I have some health issues, that I can't afford being ripped off, that my time and my life means something to me and to my family? I know my cell provider couldn't care less. I know FOR CERTAIN the pharmaceutical companies prefer I be sick and also want to screw me while I'm down. But I know that the staff at Ralph's Pharmacy are knowledgeable, caring, professional and that they care. I know they do because they go over & above what they have to to make things more effective and efficient. So thank you to them for making me NOT hate getting my prescriptions. Because while my health insurance company and pharma add stress to mine and so many other people's lives, I can at least see a smiling face at my pharmacy and know they really do try to help soften the blows.

    CVS Pharmacy

    CVS Pharmacy

    (12 reviews)

    With my insurance card I can receive free covid test kits. I checked the store first but there…read moreweren't any kits in the aisles. I waited in line at the pharmacy to ask if they had any behind the counter and this woman with blond hair was extremely rude. I didn't get her name but when I asked my question, her reply was "you have to get a doctor's notice for it." I calmly asked my question again emphasizing "covid test kits not the a covid test." She raises her voice a lot louder and says the same thing, as if I don't understand English. I left the store b/c it's not worth continuing talking to someone with extremely poor customer service and obviously is unhappy at her job. It's very disappointing CVS employs people like her in a pharmacy whose job is to help customers, behaves this way when customers are the reason they're in business in the first place. FYI, this CVS location is known to have poor customer service. There are tons of Googles review about it. The reason I went to this store is b/c it's close to my residence and thought it would be an easy transaction. This pharmacy gets no stars.

    Absolutely horrible pharmacy and store. Always long lines. Never enough people. 1 person at the…read morecheck stand and 3 will be standing around talking and not helping. never enough people in the pharmacy. Could be a line of 10 people and only one person servicing them. Never anyone to help on the floor and with all the locked items, you can wait all day for someone to help unlocking what you need. The latest, went there for a COVID test on a Friday at 5:00 PM. thought I was getting a Rapid, selected that as my option and foothill ranch came up in the results. 24 hours later, no results. Called and was told Foothill doesn't do rapid tests and they farm them out to a lab. It's now been 72 hours and Monday afternoon, still no results. Needed to know the results for work today and they are Absolutely worthless. Pharmacy knows nothing and will do nothing to help. They really don't care, just want either your's or your insurance $$$$.

    Restore Motion - medicalsupplies - Updated May 2026

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