Amazing experience, this evening. Tim was exceptional, his…read moreknowledge, customer service and guidance was impeccable. I'm a single woman and it's nice to be able to trust a professional. Kudos, Tim

This is our go to auto parts store! The store is clean and it has a very large variety of items…read more They have a large parking lot and the customer service counter (where they look up specific car parts) employees are always friendly and helpful. You can even call ahead and have them check on a part, and if they have it in stock, they'll hold it for you. Super nice and convenient. The prices are affordable and almost always cheaper than other auto parts store. Highly recommend Cost Less!

I called for a price quote on a wheel hub assembly for an Express. D Ward was taking the order and…read morethe first quote was a bit high and she found a friendlier part cost. So I ordered that and I was assured it would arrive the next day. It did I was called promptly and I was lucky ught the bus since my vehicle was rendered inoperative. S Shaw rang it up and I asked for a bag due to the incredible weight of the part. He did find a bag with handle which I thankful for. I then realized I had forgotten three items and D Ward rang those up and I was on my way with all the parts that I needed. Thank you Baxter Auto parts/carquest you helped me out in a tough situation.

I first came to this auto parts store the day after Christmas, it's a tough day for anyone to have…read moreto work and would have been understandable if they had been less than happy to be there, but that was not the case. I needed a special bit to remove my license plates screws (once you've had your plates stolen you opt for these kinds of things). I wasn't sure what bit I needed, but the guys at the store on this day were happy to let me try out everything they had. I went thru about a dozen different bits looking for the one I needed, and the staff was of good humour and helpful the whole time. I ended up not finding what I needed here, but I have to give them five stars for being so helpful on a day when most employees are giving you the stink eye for making them be at work. The service alone will make me return. END NOTE: Shortly after I left the store, I realized (d'oh) that I had used Allen key screws on the plates and that I already had a set of Allen wrenches in my car. Problem solved!

I stopped by O'Reilly Auto Parts to buy screws for my license plate, something I had never done…read morebefore and had absolutely no idea how to do. I walked in with my car's make, model, and year and hoped for the best. Tomas helped me right away and was amazing. He was patient, thorough, and honestly felt like my personal shopper for car parts. We went back and forth a couple of times testing different screws, and I was so grateful to have someone who actually knew what they were doing instead of me guessing on my own. We found the right ones, the service was great, and the whole experience was way better than I ever expected for a quick car part run. Friendly, helpful, and stress free. Highly recommend.

O'Reilly auto parts was never my first choice, but after I went to this place in particular I…read moredefinitely change my mind. The employers were super friendly and knew what they were doing, got all the parts that I need that same day. I will definitely be back

Decent location in Hazel Dell off highway 99. This is a high traffic area. They have a decent sized…read moreparking lot which was recently paved and striped. Pretty easy to get in and out of. Employees are hit and miss. Some are helpful, and some distracted and not wanting to be there. They keep their shelves stocked and always have what we need. Their prices are reasonable as well. Would definitely recommend for convenience and pricing. Just don't be surprised if you get an employee that isn't helpful or friendly.

Went into the store to buy a thermostat. The person helping me looked up my car and sold me the…read morepart. Waited a few days for my mechanic to repair and turns out they sold me the wrong part. Back to the store I go and another 4 days without a car.

The employees enjoy their jobs and they are knowledgeable and helpful. I buy wiper blades and car…read morecabin filters there.

Tony's has a really large selection of everything one might need for their car, and if they don't…read morehave it in stock, they can get it, generally very quickly. I stopped in on a Sunday to get spark plugs for my car, and they didn't have them in stock. The extremely helpful and personable person who helped me explained that he didn't have them in stock, and offered two options. He said I could run down to Cost Less Auto Parts and get them there, because that's where he was ordering them from, or I could come back in the morning, and they'd have them for me. I was extremely appreciative of his transparency, and opted to come back in the morning. One thing that really impressed me about the person who helped me is that I was next in line while he tended to a customer. While he took care of that customer, the phone rang, and he answered, asking the caller to "please hold". After he finished with his customer, he called me over to the counter. I asked, "Do you need to get that call?", and he responded, "No. You were here before they called. They're next." That was really impressive! I cannot count the number of times employees tending to me ignored me the instant a phone call came in, when they really should have done exactly what the Tony's Auto Parts employee did for me. The next morning, I called to see if my spark plugs had arrived, and the person who helped me was extremely helpful, friendly, and professional. He checked and confirmed that my spark plugs had arrived. When I got to the store, the person who called me to the counter was the same person I'd spoken with on the phone, and he grabbed my spark plugs and got them to me immediately. I asked if they sold dielectric grease and anti-seize, and he said that they did. He then went to the aisle that had them, grabbed a tube of each, and brought them to me at the counter. He said that they were out of the small pouches of anti-seize, but I didn't need the big tube. He double-checked, and found more of the tiny pouches, and sold me one of those. He could have directed me to the aisle to fend for myself, but he really did an awesome job of providing outstanding customer service. The store is much larger on the inside than it looks from the outside, and they offer a much larger inventory of miscellaneous parts than you'll find at the big chains (such as a HUGE selection of hardware of various grades, racing fuel, specialty tools, etc.). I'm very impressed with Tony's Auto Parts, and will probably be stopping by very regularly since my car's now out of warranty. Tony's definitely feels like a more personal, personable, and "home town" parts store than the big chains, and that is a great thing!

Everyone here was so helpful this morning. Amanda was exceptional in her customer service…read more Would definitely recommend this company. Only complaint is that they need more parking space as they are so busy. Great people to work with

Prices are out of control most parts are more expensive than brand new. It's insane how much they…read morecharge for parts you did your labor for

I had to get Rain-x and a squeegee before the rain hit last week. Products were easy to find and…read morethe employees were pleasant. We used the self check out but they came over to make sure we were ok.

Older guy with glasses helped me put on my wipers, super cool guy and had excellent service skills…read more Highly recommend this place.

Darlene is amazing and helped me with a last minute tire plug and THEN helped me find a place who…read morecould do an emergency patch on my tire. I was driving all the way through Washington from San Diego for Christmas and didn't know the area at all. Her customer service is unmatched and I could not be more grateful. Thank you Darlene!

Auto zone is full of worthless employees... there's a few good ones. But they can't over come the…read moreludicrous policies such as NO BAGS to carry out all the merchandise you buy... this place is a joke! Won't go back

I needed to replace my windshield wipers and replace a screw on my front license plate but couldn't…read moreremember the year of my car and I went in feeling like a mess. Justin helped me get the correct wipers,replaced them and took care of my plate issues all while providing excellent customer service! Then he took it 1 step further and was leaving work for the night but stayed to help a lady in the car next to me while being off the clock. I was so impressed with the service and treatment I received I will now make sure to continue using that auto zone. Thanks Justin! I really appreciated the treatment of myself and the other customer.

My customer loyalty remains with this auto parts store for many reasons...Outstanding customer…read moreservice (especially manager Shelby and Justin), attentiveness, product selection, and highly knowledgeable employees. I am "automotive challenged" yet each time I need help they're patient, willing to explain things in a way I can understand and help with diagnostics whenever possible. As a senior, I recently found myself quite challenged as the first time ever solely responsible for and needing to learn about caring for my older car. But each time the staff here have taught me valuable things, leaving less anxious, more confident and eager to learn more. At this Auto Zone the level of care and concern for customer's well-being I've not commonly found in businesses today. I'm grateful and a forever loyal fan!

This is by far the best experience I have ever had at an AutoZone. I already had a horrible day…read morefinding out my batteries had to be replaced. I was dreading the cost and it seemed like the day was starting off on the wrong foot. The clerk ("Shelby) found the two replacement batteries immediately before you could say "lickety-split". Not only that, she looked on historical purchase records (attached to my phone number) and informed me that my warranty was still in effect for the batteries I had to replace, and brought it to my attention. So not only did I get excellent service, I came out of the store feeling like the world was lifted off my shoulders (the expense of the 2 new batteries was now offset). When I came back with the old batteries, she was outside helping another customer with light bulb replacement, and she remembered me immediately and greeted me. I just can enough good things about this employee "Shelby"! If she is a manager, then GREAT. But if I was in upper management, I would keep her on track to be more than just a single store manager. She is that very hard to find "needle in they haystack" for Autozone.