I went in with questions about my rear brakes as I am trying to replace them myself and Daniel was…read moreextremely patient and knowledgeable while I asked every question i could think of! kudos to you amigo, thanks for caring. I will most definitely purchase future car parts from Daniel and O'Reilly!

The store manager Autumn, is absolutely not knowledgeable, extremely disrespectful and very very…read moreargumentative. First I walk into the store and get a dirty look from them, and I then try warranting a o ring that was part of an O ring kit and Autumn then said their not doing it when every other oreilly's store has done it EVERYTIME, she then says that a secondary issue caused the O ring to expand which was my reason to warranty swap it, and nothing secondary would cause it to expand. Second time I go in for a part, and I try and price match it because oreilly's wanted 1770$ and another store wanted 633$. I then look at the part and then see below a part number that MATCHED the other auto stores part number , ford parts has a secondary number underneath their parts on most and that interchanges the part numbers. Autumn then said she called the other store and still continued to tell me that isn't the correct part number and to go to another store, absolutely ridiculous and not respectful. I would advise anyone to not work with that person because she was insanely disrespectful, not knowledgeable, and rude. She tried arguing with me telling me the part numbers don't match when I clearly showed they do!

I went in quite overwhelmed looking for a new battery without being sure it was the battery that…read morewas the issue with my car. The Store Associate, Shelby, was incredibly helpful, informative, and kind. She helped me choose a battery and after I purchased it and installed it myself (and it worked!), I drove back to return my old battery for credit. Once there, my car would not start again, so Shelby took a look for me. She said the battery was loose and that was probably the issue. She brought out the tools and tightened everything. The car started again. We did a couple more test starts and the car was working again. Thank you, Shelby!!!

My customer loyalty remains with this auto parts store for many reasons...Outstanding customer…read moreservice (especially manager Shelby and Justin), attentiveness, product selection, and highly knowledgeable employees. I am "automotive challenged" yet each time I need help they're patient, willing to explain things in a way I can understand and help with diagnostics whenever possible. As a senior, I recently found myself quite challenged as the first time ever solely responsible for and needing to learn about caring for my older car. But each time the staff here have taught me valuable things, leaving less anxious, more confident and eager to learn more. At this Auto Zone the level of care and concern for customer's well-being I've not commonly found in businesses today. I'm grateful and a forever loyal fan!

Always helpful Ample parking…read moreKnowledgeable staff Quick response when calling for info

I want to update my previous review. I went in to get a new battery and cabin air filter. Luis was…read morevery friendly and knowledge and tried to help me replace the battery but a completely corroded nut stood in the way. I appreciate his help and willingness to do what he could for me and I will continue to come back here. Everyone on shift today was very nice. Thanks Luis!

Great help in everything car related. Will make time to show you under the hood how to make…read moresimple repairs.

This store is great wonderful service and very kind and informative they've helped me with…read moreheadlights a few times and i always have a great experience!

Tonys auto parts has always come thru for us when we needed parts. Recently we purchased front…read morerotors and brake shoes. The only complaint we have is that the brake pads didn't come with new clips.

The employees enjoy their jobs and they are knowledgeable and helpful. I buy wiper blades and car…read morecabin filters there.

This auto parts store is conveniently located off of Fourth Plain Blvd. It's a standalone store…read morewith a large parking lot. Staff is always friendly and helpful. They have a parts counter where they can look up the parts you need, see if they have them in stock or order them for you. A very helpful option for those needing specific car parts. There's a large variety of products available in this large auto parts store. They have anything and everything you can think of, from car fresheners to car maintenance fluids like motor oil, antifreeze and power steering fluid. They also have cleaners for your engine compartment or general car washing products. We frequent this store weekly. Their prices are reasonable and we prefer the one stop shopping they provide here. Would highly recommend.

Love this place. Needed some parts for my A3 and Noah was able to point me in the right direction…read moreafter i almost ordered the wrong part. Best prices and service.

Came here a few times now because they always carry the oil I use! Called before to make sure they…read morehad it in stock, they don't ask you any silly questions and get straight to the point. Walking in they greeted me and asked what I needed. Told them I called about the oil. They quickly went a grabbed it for me, super nice guys working there.

Horrible customer service like other folks have mentioned. I asked for a specific fuse part, they…read morepointed me at the isle. I couldn't find it so asked for help again. They said it's there. Finally after 15mins the short white manager dude came and found an empty spot when the fuse used to be. Also, they will pull every possible BS not to issue you a refund. Very rude if you don't have the receipt even u have the debit card and tied to ur business account. I just closed my account there and moved to O'rilley across the street.

i dealt with Tyler at the front and he had exceptional customer service, was very helpful in…read morefinding me the part I needed and I ended up getting what I needed because he pointed me in the right direction

Everyone here was so helpful this morning. Amanda was exceptional in her customer service…read more Would definitely recommend this company. Only complaint is that they need more parking space as they are so busy. Great people to work with

Was quickly and efficiently sold product. Service: 5 STARS…read more and then... Opened box and saw this product wouldn't fit, came back to store. Cons. Some Staff. Lack of problem-solving. "We don't have it, go somewhere else." Really difficult to talk to. Service: 0 STARS. Funny. Someone in passing offered a solution "try putting it on anyway, it's a common part that should fit many cars". Imagine telling someone to screw on a big Gatorade cap onto a smaller, unscrewable Sparkling Apple Cider bottle (it should just snap on). Still, they were trying to be helpful and perhaps didn't see how different the products were. Thankfully I was offered a return. Service: +0.5 Pros. Shelby M. to the rescue. The only reason I'm pulling 4 stars for this place. Had a pleasant manner with customer-first mentality. After completing the return, she was open to trying different searches in the system. Understood the dilemma of product not fitting. Suggested trying another search parameter, found exactly what we needed in the system and in their inventory. Boom. Happy happy customer. Thank you Shelby M. for turning it around with your expertise and actually caring about people. Final Autozone Service: 4 STARS Having trouble finding a part? ask for Shelby M.