Amazing experience, this evening. Tim was exceptional, his knowledge, customer service and guidance was impeccable. I'm a single woman and it's nice to be able to trust a professional. Kudos, Tim read more

This is our go to auto parts store! The store is clean and it has a very large variety of items. They have a large parking lot and the customer service counter (where they look up specific car parts) employees are always friendly and helpful. You can even call ahead and have them check on a part, and if they have it in stock, they'll hold it for you. Super nice and convenient. The prices are affordable and almost always cheaper than other auto parts store. Highly recommend Cost Less! read more

Can't even pick up the phone and they get wrong parts constantly, prices are not lower than orileys

Cost Less Auto Parts is absolutely fantastic! The size of the store is huge, as is their selection (probably twice the size of a typical AutoZone). True to their name, prices are very low as well. COVID-19 protocol signage is very large, clear, conspicuous, and unambiguous. On my visit, they had lots of quart-sized bottles of ethanol-based hand sanitizer in stock for $9.99, which seems like quite a bargain. Staff is extremely helpful, professional, and friendly. I called ahead to check stock on an item, and they verified one in stock and were kind enough to hold it for me. This location has a huge parking lot and is very easy to get to. It's been a LONG time since I've been impressed with an auto parts store, but Cost Less did just that. read more

I brought a car battery to get recharge and they denied my battery because they said we don't change battery that we don't sell...but why they don't put that on there page or website..they are just making persons west there time coming here .....they should do a better job on posting what service they do here or what not .... read more

Most of the staff is friendly and helpful but Edward... the man could definitely use a lesson in hospitality and needs to learn how to not be so short with people not sure if it was his off day or what but he was rude. read more

Thank you Shane for being such a great help tonight! I really appreciate your concern in my situation. I will definitely check into that. Jennifer F. read more

My boyfriend had went there and bought a gasket and they had sold him the wrong one. I went back and exchanged it, WENT ALL THE WAY HOME, just to have my boyfriend tell me that they GAVE ME THE EXACT SAME ONE THAT I JUST WENT TO EXCHANGE. So now, a third trip just for one singular EASY item, they finally get their brains together and get me the right one. Needless to say, more people seem to return than buy from here because they're always screwing up. Seems like every time he/I buy something from here, we always end up getting the wrong thing, and no, they don't do anything about it (knock 25% off for your time AND GAS). Worst set of customer service associates I've ever came in contact with. read more

Any part you need. These guys seem to have it all or will work really hard to get it same day. They even deliver!!! read more

Cost Less Auto Parts - Auto Parts & Supplies Near Me - Vancouver, Washington

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Worst customer service ever! Had part number for knn filter off their own web site and still got ask year make and model . I do this for a living and when a customer asks for certain part number I check and give it to them! These assholes now nothing ! read more

Cost Less Auto Parts - Part numbers - Auto Parts & Supplies Near Me - Vancouver, Washington

I wish I could figure this place out. For the life of me I cannot decide whether I like this auto parts store or not. Now that comes from a 25+-year former auto parts counterman, so if I am perplexed by this place I wonder what the layman feels about it. Although, on the flip side, as an experienced auto parts person maybe I am over-thinking Cost Less Auto Parts? They do usually cost less; they have auto parts... could it be that two-dimensional? Of late I am noticing the store shelves seem to be housing less and less product. Case in point, I went in the other day to find some new battery hold down parts, j-hooks and a crossbar for the top of the battery. All they had were 10" and 12" j-hooks, which fit a lot of cars but if I used them and slammed the hood down I would have two new dimples in my hood... two inch dimples! The oil was under stocked and the headlight section was sparse. Two explanations, either they are saving money on inventory or they don't have enough staff to sort and place the days stock order. Which brings us to the staff. The cashiers are always just the nicest people here. The counter-people range in demeanor from "deer in the headlights rookie" to truly helpful to something like a Harry Potter chasing Dementor from Azkaban Prison, it just gets cold and unhappy around them. That is the trap of making auto parts a career choice, you get jaded, really jaded, and it is hard to hide it after a while. As a wise man once told me, "People just suck, John." Largely they have the resources to get you what you need quickly, just trust that the new guys know when to ask the grizzled veterans for help when they get in over their head. I wish I could impart some sage council to you, the Yelp Masses about Cost Less Auto Parts, but like most auto parts stores it is entirely dependent on the time and the alignment of the planets as to what kind of price or service you will get. However, if I were hard pressed to give you a definitive judgment I would say you could do a whole lot worse than Cost Less Auto Parts. Just remember, if you get a unhappy dementor counterman point your wand, stand firmly and say, "Expecto Patronum"! read more

I went to the kelso store in need of a water pump for my explorer u gave them the info they sold me the wrong pump my plan was to put the pump on when the week end came as I realized the pump was wrong I took it back with the receipt. They refused to exchange the part because I did not have the box which I placed in the recycle bin during the week . I have been a customer for years and am very unhappy due to the rudeness and total disregard shown by the employees of the kelso store.i doubt that I ever will shop there again and my friends and family will also choose another parts store to take their business to I have a brand new waterpump now that won't fit and bo vehichle running thank you so much maybe someone there can di something to make it right read more

I went in here today to get some transmission fluid and the gentleman who helped me was just amazing. I had no clue where the dipstick is on my car is well it is because it is hidden under the motor he showed me on a video. Needless to say I left with out any, I will take the car to mechanic and he can have fun with it. But all the fluid I thought I needed he checked and I didn't. I always buy all my parts for my cars at this location and they are amazing!! thank you for helping a woman out who knows diddly squat about this car. read more

All the time I went here they have great products and decent customer service. Today I ordered a part that should have came in at 4:30 and I got here and talked to one of the employees about the part and he said that if they didn't call me then the part isn't here yet. I started asking him a few questions and he just acted angry and frustrated and was a little mean. Then the phone rang while I was talking to him mid sentence and he didn't say excuse me or anything like that and just started talking to the person on the phone. read more

Cost Less is just the best in the whole area!!! I've been going here for years now, since I was recommended to them. They're always the BEST PRICE, BEST SERVICE, BEST ADVICE!!! I love these guys - they're awesome!!! HIGHLY RECOMMEND!!! read more

Been here teice for oaets to fix an easy issue eitg ny car Their cost was less than half of what a local to me place wanted to change me After inquiring on yelp and getting a fast response i drove up to get the parts needed for ny car and was greeted with smiles and people eager to help me find what I was looking for Both times I was in and out in less than 5 minutes I highly recommend them and they will definitely be my 1 stop shop for all my car part needs read more

The manager here is absolutely rude. She gets the wrong parts and somehow blames the customer. She literally has raised her voice at me twice. Both times it was because she did something wrong. She has a bad attitude and takes it to work. Her co workers are getting rude also and blame it on short staffing. They have lost my business. read more

Super friendly, super quick, spacious store, good price. Frequented here a few times now. Many thanks!

So, I was looking for some parts... This is how the story goes, and I'm sticking to it. I needed to fix my car, I am NOT a mechanic, but alas I had to fix my car, and couldn't afford one of those mechanic thing-a-majiggers. So, I shopped around at your typical places like, napa, or shucks.. Those places told me that I needed an alternator and would need a good mechanic to install. My father-in-law said that I should try this place for the part, and then maybe take their recommendation on a local mechanic. The part at Napa was $190, the part at Cost Less was $90. And they explained that I should get a Haines manual, and a could of sockets. With some patients I was able to replace my own alternator. I've been there several times now, their service is pretty much awesome! Helped me finding headlights, then telling me how to install them correctly. Buying a old used car is making me feel like these guys are my best friends. Kind of sad really... read more

At one point I would call all over town trying to find the best price for auto parts. Now I just speed dial Cost Less. They have tons of employees at the parts counter which is good because they are busy. They are open pretty late too which is convenient when needing additional parts in the evening. Always friendly, courteous and efficient. read more

Cost Less Auto Parts - Auto Parts & Supplies Near Me - Vancouver, Washington

I have been coming here off and on for a few years now. Glad I found the place too as their prices are usually kick ass. Rarely do I get great service these days. I assume it's just the way we are raiding our kids. I was extremely overwhelmed with the FANTASTIC I had received today! Jenn was lucky enough to say "next" when it was my turn. I had ordered some parts and they called the night before to let me know they were in. Jenn had trouble finding them at first. But she will not be defeated! She looked up the part numbers and went in the back (more than once) and BAM, here she came with my parts! What a great employee! Be careful costless, when I open a shop again I'm taking this one with me! Haha! And cute! Man! Okay then the gal that was cashiering...I feel bad because I can't remember her name. Starts with a B though. This girl actually RAN over to grab me an oil filter for my car that I had forgotten to order! Okay, so I haven't seen customer service like that since myself. Then she actually offered to help me bring the boxes out to my car! And pretty? Yup, she's got that on lock down too! You guys really made my day today! Thank you! read more

The worst return policy I have ever experienced and customer service. We bought a battery this morning and decided to return it in a few hours. We got denied of a refund because it was "installed" already in the car. I should have bought the battery at Costco or even at Walmart and would have been no issue returning it. "Installed parts are not refundable" and applies to everything including the battery. BEWARE before purchasing from this place! One STAR should be no STAR at all. read more

Excellent customer service. Called for a part for my Chevy trail blazer. The guy that took my call was quick and found my tail light piece I needed ASAP!!! read more

Cheap parts for good price! I totally take my business here every time I need a car part. They are also very friendly and welcoming every time someone walks in the store. They have all that you need and they deliver too! read more

Darlene in amazing and I hope I am remembering the name right. I go to this and the hazel dell location. This is my home location and I couldn't be more proud to share why. She went above and beyond and every time she saw me she answered my question. She told me don't leave the parking lot until your part is fixed. I came in thinking I needed a head gasket goop lol to temporarily fix what I thought was going to be a very expensive fix. But she let me know right away if I use that then don't ever plan on a replacement. I was so thankful for her after 45 dollars at two locations and her time and knowledge plus 3 hours later our car is fixed and it was only a 3 dollar part. Needless to say I definitely owe her lunch. Always go with your gut. Bless her!!!! read more

I have been to these guys many times for many parts. The staff has always been knowledgeable and the parts have always been the cheapest of any parts store. With most of the parts having limited lifetime warranties, you really can't go wrong. I highly recommend them! read more

I went there to take back a strut,sold the Van so I didn't need strut I didn't have the receipt nor did I have the Box nor do I have an account with costless however I spent thousands of dollars with cost less I liked the place but upon entering I was greeted with a we can't take it back we don't care basically that attitude we're not here to argue we're not taking it back you can leave the store you know what I never went there to argue in the 1st place I just went there to take back a piece that I can't use it is like a anchor for a boat now I didn't need the money just give me credit I do a lot of business with you guys you're my local best auto parts store however at this time I'll never go there again now is that cool no it's Not. I guess that doesn't matter to anybody but me the way companies are beginning to operate, so see you later cost less thanks for nothing I don't suggest you go there because they've got new policies and they're not there to help you they're gonna make money and that's it read more

Love these guys! Best prices around and always so helpful!! I'm a girl who doesn't know all that much about cars (that's what my mechanic is for) but I'm a mom so I know and love deals lol this place gives answers (no matter how many I throw at them) and the parts I need at a great price! read more

About a week ago my my husband had gone to the Kelso, WA location for some parts (mind you we live in Saint Helens, Or) he was told that he would have to call or go into the Orchards location for the part because it had to be ordered. I wasn't very happy about that because they are one company with different locations. So he came home. I called Orchards location to find the parts, I spoke with Tim Robinson he proceeded to help me locate the part I needed. Tim went over and beyond helping to make sure it was the right part. He and I were researching online simultaneously and we were able to locate the part. I had to order it online myself but he went out of his way to help me locate the part I needed without having to buy it through the dealer and I still saved about $100.00. Thank you Tim Robinson for all your help, great job. read more

The Hazel Dell Costless Store I must admit, I was rather skeptical about purchasing auto parts from a retail shop. I usually spend hours on the internet, price hunting, before buying anything. Most of the time, my efforts are rewarded with savings. However, after going to Costless to buy; 5 quarts of oil, an oil filter, a thermostat gasket, and a Power Steering Belt, I am changing my purchasing routine. I spent only $23.54 for everything! Plus, "Wayne", a helpful and friendly employee, took less than 15 minutes to ready my order. I was in and out in 16 minutes! I cannot say enough about how great my experience at Costless was. Especially considering how much time I've wasted in the past in search of internet deals that pale in comparison to that which I found at their store. Thanks Costless, YOU ROCK! Respectfully Yours, MIndee Deal read more

I have purchased many parts from this store and they have always done the job. I usually go here during work and I'm in and out quick. The price is ALWAYS the cheapest around. Sometimes, I shop for hours, they always are cheaper...by ALOT! Thank you again for being extra awesome! read more

The best prices in town,knowledgeable staff & my first choice for any parts or accessories.

Yeah maybe you should have tried to upload it because using and trying to use are two different things originally you said you couldn't return it because it had no tag so you never said anything about used you said tag there's a difference and all the other customers that walked out behind me saw the customer service I was not the only customer that thought it was poor!! And what made it even worse is you couldn't even come out and tell me that you change your mind to the return you sent somebody else out to do that for you way to manage!! read more

Great place to get my auto parts from and a large inventory. They had a CV axle on hand and bearing and hub assembly on order that was there the next day. Usually the cheapest place for parts I did see the hub cheaper elsewhere but they matched it no problem. Overall saved about $50 shopping here vs other stores. read more

I have been gladly traveling out of my way for years to come to this location. Always great prices and selection... but above all that is the service. I don't know where they find their staff but if more retail establishments had people this great they would do better. I'm always treated like a friend and every single person is knowledgeable and SO personable. Thank you for absolutely outstanding customer service. read more

I just got a 1985 convertible rabbit and cost less has been the bomb, helping me with all my needs. Thanks cost less employees for taking your time and knowing your jobs and being correct every time on the problem, a girl just has to know they can depend on people like you all, So here's a little ditty you can sing.. Cost less cost less has what you need, call them up or walk right in and you will surly see, cost less cost less they search from A to Z , cost less cost less they aim to please, . Thanks Cost less in Vancouver Washington Theresa Hurford.. read more

I just want to say how awesome Manny R was with his service. He was very friendly and very knowledgable and knew everything I was asking about and made very good recommendations. I will keep coming back to see him in the near future. Most important also was took the time to answer and suggest everything read more

So was quoted 90.99 for clutch on the phone, go in 90.00 on sale, get to check out and told 98.99 reallyy? She could get a manager, 3 people waiting to check out, both checkers trying to figure out, I paid the 98 just to get the hell out read more

I have purchased many parts from this store and they have always done the job. I usually go here during work and I'm in and out quick. The price is ALWAYS the cheapest around. Sometimes, I shop for hours, they always are cheaper...by ALOT! Thank you again for being extra awesome! read more

Have been a customer of Cost Less Auto Parts for a number of years. Have always found them to offer the best pricing and great customer service. My favorite car parts store in Vancouver. read more