This auto parts store is conveniently located off of Fourth Plain Blvd. It's a standalone store…read morewith a large parking lot. Staff is always friendly and helpful. They have a parts counter where they can look up the parts you need, see if they have them in stock or order them for you. A very helpful option for those needing specific car parts. There's a large variety of products available in this large auto parts store. They have anything and everything you can think of, from car fresheners to car maintenance fluids like motor oil, antifreeze and power steering fluid. They also have cleaners for your engine compartment or general car washing products. We frequent this store weekly. Their prices are reasonable and we prefer the one stop shopping they provide here. Would highly recommend.

Love this place. Needed some parts for my A3 and Noah was able to point me in the right direction…read moreafter i almost ordered the wrong part. Best prices and service.

I stopped by O'Reilly Auto Parts to buy screws for my license plate, something I had never done…read morebefore and had absolutely no idea how to do. I walked in with my car's make, model, and year and hoped for the best. Tomas helped me right away and was amazing. He was patient, thorough, and honestly felt like my personal shopper for car parts. We went back and forth a couple of times testing different screws, and I was so grateful to have someone who actually knew what they were doing instead of me guessing on my own. We found the right ones, the service was great, and the whole experience was way better than I ever expected for a quick car part run. Friendly, helpful, and stress free. Highly recommend.

O'Reilly auto parts was never my first choice, but after I went to this place in particular I…read moredefinitely change my mind. The employers were super friendly and knew what they were doing, got all the parts that I need that same day. I will definitely be back

I called for a price quote on a wheel hub assembly for an Express. D Ward was taking the order and…read morethe first quote was a bit high and she found a friendlier part cost. So I ordered that and I was assured it would arrive the next day. It did I was called promptly and I was lucky ught the bus since my vehicle was rendered inoperative. S Shaw rang it up and I asked for a bag due to the incredible weight of the part. He did find a bag with handle which I thankful for. I then realized I had forgotten three items and D Ward rang those up and I was on my way with all the parts that I needed. Thank you Baxter Auto parts/carquest you helped me out in a tough situation.

I first came to this auto parts store the day after Christmas, it's a tough day for anyone to have…read moreto work and would have been understandable if they had been less than happy to be there, but that was not the case. I needed a special bit to remove my license plates screws (once you've had your plates stolen you opt for these kinds of things). I wasn't sure what bit I needed, but the guys at the store on this day were happy to let me try out everything they had. I went thru about a dozen different bits looking for the one I needed, and the staff was of good humour and helpful the whole time. I ended up not finding what I needed here, but I have to give them five stars for being so helpful on a day when most employees are giving you the stink eye for making them be at work. The service alone will make me return. END NOTE: Shortly after I left the store, I realized (d'oh) that I had used Allen key screws on the plates and that I already had a set of Allen wrenches in my car. Problem solved!

I went in with questions about my rear brakes as I am trying to replace them myself and Daniel was…read moreextremely patient and knowledgeable while I asked every question i could think of! kudos to you amigo, thanks for caring. I will most definitely purchase future car parts from Daniel and O'Reilly!

The store manager Autumn, is absolutely not knowledgeable, extremely disrespectful and very very…read moreargumentative. First I walk into the store and get a dirty look from them, and I then try warranting a o ring that was part of an O ring kit and Autumn then said their not doing it when every other oreilly's store has done it EVERYTIME, she then says that a secondary issue caused the O ring to expand which was my reason to warranty swap it, and nothing secondary would cause it to expand. Second time I go in for a part, and I try and price match it because oreilly's wanted 1770$ and another store wanted 633$. I then look at the part and then see below a part number that MATCHED the other auto stores part number , ford parts has a secondary number underneath their parts on most and that interchanges the part numbers. Autumn then said she called the other store and still continued to tell me that isn't the correct part number and to go to another store, absolutely ridiculous and not respectful. I would advise anyone to not work with that person because she was insanely disrespectful, not knowledgeable, and rude. She tried arguing with me telling me the part numbers don't match when I clearly showed they do!

I had the best experience here purchasing a battery for my 2006 Toyota Highlander. The staff were…read morevery helpful and Steve went above and beyond expectations in helping me find and buy a battery for a lower price than the shop down the road, too! My fiancée shops here and I would recommend them to anyone needing auto parts! I'm thankful to find a place that is affordable, reliable and helpful.

Decent location in Hazel Dell off highway 99. This is a high traffic area. They have a decent sized…read moreparking lot which was recently paved and striped. Pretty easy to get in and out of. Employees are hit and miss. Some are helpful, and some distracted and not wanting to be there. They keep their shelves stocked and always have what we need. Their prices are reasonable as well. Would definitely recommend for convenience and pricing. Just don't be surprised if you get an employee that isn't helpful or friendly.

Great location! Staff was friendly and helpful…read more My husband was looking for a specific part for his classic car. He stopped as his usual place, Cost Less Auto Parts, but they didn't have it. He decided to try this location of O'Reilly's and they had it! He was happy he didn't have to keep running around trying to find the part he needed. Prices were typical. Store was clean. They have limited parking in front of the store.

I had to get Rain-x and a squeegee before the rain hit last week. Products were easy to find and…read morethe employees were pleasant. We used the self check out but they came over to make sure we were ok.

If you are looking at extending the life of your truck , then go here!…read more We found the folks were very friendly and helpful!! They took the time to explain the process from start to finish!! My truck looks fantastic and I can't be happier the whole experience was really good. Did I mention they are a family owned business and work hard to give you a good experience.

Great application. The truck looks great and knowing it's protected feels awesome. This family…read moreowned business are filled with kind and experienced people. I would return for any further Rhino lining needs.

The absolutely wonderful Brennan helped with a car that wouldn't start, went above and beyond to…read morehelp. He was thoughtful, patient, knowledgeable and extremely friendly. Got me completely taken care of in 20 minutes. If I ever have anything I need to get for my car, I will be coming here and asking for that wonderful man.

Orlando has been working here as long as I can remember and he has the worst attitude every single…read moretime that I visit this establishment. He really seems to hate his job . And I understand, customer service is tough. But it's not ok to be rude to paying customers 99% of the time . Give this guy a break or a raise

I don't understand why anyone would rate this location a one star. This location is a staple in the…read moreneighborhood and everyone who works here is very respectful and does the best job they can to help their customers. Do you have to keep in mind that in this business there are a lot of know it all's and a lot of people that have no idea what they are talking about. The people who work here just do their best they can to get you the parts you need for your car. I have been coming here often on and the auto parts store competitor around the corner for years. They both do a good job and both will serve you well. I prefer this Napa location over the others and the competitors because the people here seem more knowledgeable and willing to help.

Battery I bought from a Napa store died while still under warranty. I called up this store and…read moreasked if they would test it and or charge it. They told me to bring it in. When I showed up maybe 30 minutes later with the battery, the employee, Mike, instructed me to place my battery on a hand cart near the register and leave my name and number with him for a callback when they were done testing it. I left the store thereafter, hours passed and I never got a callback. So I called the store and asked for the status. I was told on the phone by Mike that the battery failed the test and could not be charged and I would need to buy another one. ​ When I came back in the store, my battery was in the same exact spot, unmoved. I asked Mike if could get a replacement under warranty and was told yes, but only from the exact Napa location I bought it from. ​I thanked him for the help and took the battery to the Napa location I bought it from several miles away in battleground. While at that store to swap the battery, the staff offered to test it. I told them it failed testing at the first Napa but figured it wouldn't hurt to try. They​ tested it right there in front of me, and guess what, the battery passed the test and the staff then charged the battery for free. So it seems Mike flat out lied about the test and never did it; either out of spite or as a shady tactic to get me to buy a new $200 battery. I took the battery home and it worked fine. This isn't the first time I've got attitude and a lack of service from Mike at this Napa location. Every time I have gone in, he immediately starts following me through the store. When he asks if I need help I'll either take him up on the offer or politely decline if I know what I'm looking for. When I ask for his input or help I never push back and take him at his word, trusting his experience and expertise. I try to be polite and he just talks down to me and tells me "not to push it". What am I pushing when I ask "how's it going?" Mike? Your personal insecurities? I've only ever been polite when interacting with staff at this store. The other staff are kind and helpful. But Its clear from other reviews that Mike has some personal issues he really needs to work out. But I doubt an old dog can changes his ways. Avoid this Napa, take your business elsewhere...

Always helpful Ample parking…read moreKnowledgeable staff Quick response when calling for info

I want to update my previous review. I went in to get a new battery and cabin air filter. Luis was…read morevery friendly and knowledge and tried to help me replace the battery but a completely corroded nut stood in the way. I appreciate his help and willingness to do what he could for me and I will continue to come back here. Everyone on shift today was very nice. Thanks Luis!