Fantastic service! Kyle and Ian were friendly, helpful, and provided a quick resolution to my car…read morewindow issue. We will be using Speedy Glass for all of our future glass needs.

Pat went above and beyond on my truck. Hard to find people that care but clearly he does. Would…read morehighly recommend. ​

They changed out my husbands front windshield on his Honda Accord…read more Service as requested and quoted. Crew was friendly and knowledgeable. We will definitely hire them again. Thank you!

Highly recommend for service, quality, and value. Cut time on your Google search and just schedule…read morewith Don. Came just as scheduled and the work was done quickly.

Highly recommend. I searched multiple windshield glass replacement shops on yelp and Microchip…read morewas responsive, competitive price and just did a great job for our replacement windshield on our Maverick! We talked about different glass suppliers (quality of glass) which made me more confident of their work.

Quick service, reliable and consistent communication! Eugene helped me both times!…read more He came to my work while I was working and got it done in the parking lot!

absolutely amazing customer service, and would highly recommend Genuine Auto Glass over any other…read moreglass replacement facility in the PNW! First off, after 3 tries with my insurance (progressive) and them forcing me to use Shitlite (I mean Safelite) to get the correct windshiled for my Volvo XC90, I lost my cool, as every time i showed up, they had the wrong glass. 4 months later, i bite the bullet our of frusturation and call Volvo directly as I was willing to pay the $2800 out of pocket at the dealer instead of dealing with Progressive. The dealer then tells me they use this local family business called Genuine Auto Glass. So i give them a call, tell them my awful experience with Progressive/Safelife and they say, no problem, we got you covered. They ordered the correct factory glass replacement directly from volvo (not the aftermarket BS that progressive tries to force you to buy) and even transferred over the claim from progressive to themseleves without me having to do any middle man work. Progressive told me i would have to pay the difference with original glass and the total would be $1600, but fine....at least i have OEM glass. so 3 weeks later i get a call from Genuine saying the glass is in, so i set up an appointment, drop off the car, and within 4 hours the car is done, recalibrated, and functioning properly! best part.....I walk in to pay my $1600 and the lady goes, its only $1000. I am like HOW?? thats my deductible, and I have to pay the diff. She goes "nope, we convinced progressive to cover the cost and its just your deductible" DUDE..... you just saved me $600 during the pandemic. thank you!!! you have not idea how much that meant. lessons learned. 1) support the small local shops, they are better and just treat their customers better, and your money stays local. 2) progressive's partnership with safelite is a total SCAM. they are purposely dicking customers an extra $600 to get some extra profits out of you. and 3) I saved a bunch of money by letting the local guy work their magic. F progressive and keep up the good work Genuine.

This place is absolutely amazing and super fast. I came about 30 min earlier than my appt and they…read morestill allowed me to drop my car off and said they would get started on it right away. Noon rolls around (dropped off at 940) and they call me to tell me my car is done and they were able to recalibrate my sensors for my Toyota Corolla '18. I have a lifetime of rock chip repair which I think is amazing and so helpful. Definitely recommend this place. Awesome customer service and staff. Everyone is so friendly and kind.

Yes, quick response , & friendly easy going customer service Shout out to Bruce and Austin for…read moretaking care of my project.

I am extremely pleased with the exceptional service provided by Bruce at Glass Works Pro of South…read moreSound. I needed a new plastic rear tailgate applique installed on my SUV's glass hatch after the previous component cracked. After searching extensively for a qualified technician to complete the installation, Bruce took on the job and executed it flawlessly. I highly recommend this business for their skill, professionalism, top-tier customer service and unbeatable price.

Never had any type of issue involving the glass on my car until a rock hit my windshield while…read moredriving on the freeway in a heavy rainstorm. Initially the crack was so tiny that I hadn't noticed it, but unfortunately they tend to grow over time and it expanded to a 15" long crack on my passenger side. My insurance, Geico, suggested Safelite and stated that they could possibly repair the crack instead of replacing the entire windshield. They can also send a technician out to your home to do so, but I knew the entire thing needed to be replaced, so I scheduled an appointment at their Tacoma location. Made the appointment for 10:00am, but I was a bit worried because I arrived at 10:10am. The two employees (one female possibly named Rose and one male with blonde hair) joked about it but said I could still get my windshield fixed. To my surprise they had already ordered the replacement part, and said it would take an hour to and hour and a half since there were a few people ahead of me. Service ended up being completed around 12pm. **Service Cost(s): $$$ ($350+) **Quality: So far the replacement windshield looks great and is holding up. It's not the exact model from the car company, but it works and that's what counts. They can get the OEM replacements, but it'll cost you a lot more. **Location: It's in South Tacoma near multiple other auto repair shops and some dealerships. The parking area is small, as is the waiting area, but it at least is possible for you to wait there while your car is being repaired. I opted to walk around the area to the Starbucks-- which is a good 10 minute walk up the street. They also have a mini coffee and water station in the building. **Service: Rose, the woman at the front desk was professional and personable. The technician who worked on my car and the other male employee at the front with blonde hair were the same. After dealing with a few deceptive auto repair shops, this was a much better experience.

We had a chip repair done. The gal at the desk said that…read morethere will be a little blemish.HA!! The worst blemish ever! It looks like it wasn't repaired at all from where I sit. The blemish is almost 2" long and the other is about half an inch long. It looks like iy could just spread. The worst chip repair we've ever had!! It isn't helping the value of the car at all. Never have another repair done there.

Amazing place! I dropped my car off, they took me back home, a couple hours later I went and picked…read moreup my car that had its brand new windshield! Looked great! Im impressed with their service all around. From my initial call to set up the appt to getting my car fixed! Very nice people to work with. Fantastic service! I will come back if I ever have to! Their business is very valuable in my eyes!

Alas, my annual rock-hits-my-windshield-on-the-freeway has come around again and this time it was a…read morebig one. I started with filing a claim with my insurance but their usual contractor didn't have any appointments for the next two weeks. I started looking on yelp for glass repair shops and Bill was the first one who replied and, in my opinion, the best one! I had another shop who replied but was only doing windshield replacements, and finally a third shop replied the day AFTER Bill fixed my windshield. Bill was extremely professional and skilled. He came out to service my windshield in just a couple days from my initial quote. He was on time, remained courteous, and worked quickly. After he was done, the rock chip was almost invisible. Great work. He also came prepared with the invoice for my insurance! A seamless transaction. Definitely keeping Bill in my phone book for next year!

Can I give these guys 10 stars?! On time, fast, high quality and super friendly. Charlie and his…read morepartner made quick work of replacing the windshield in my 2018 Honda CRV! Very reasonable price--lower than my deductible and much lower than a place like Safelite. They even reapplied my oil change reminder sticker to the new windshield and double checked to make sure there were no scratches on the windshield (a couple drops of pine sap from a tree nearby landed on it and Charlie carefully cleaned it off) The best part, they come to your house to do the repair. If you need your vehicle glass replaced or repaired, please call this place!

Friendly guy, easy to work with. Gave him a call at 11:10, by 11:50 he'd finished repairing the two…read morechips in my windshield for $70. Looks great, feels smooth, would definitely call him again.

Great service! On time, friendly, painless, easy, no problems and service and product given…read morecorrectly. Called Glass Pros for a new windshield on 4/2. The gentleman who answered told me the quote and gave me a delivery window of 4 hours with the service being done at my address. He was super patient and waited for me while I scrambled to get some info he needed that I didn't have on hand. 4/4 came, and Oscar called to tell me he would arrive between 2-3 pm. He and his assistant arrived at 2:45 pm. He said they'd be done in 30 minutes, and they were. They did the change in the parking lot of my office. He emailed me my receipt and said that service is guaranteed. The cost was more than half off of every other place I called for a quote or got an online quote from for the windshield. They accept cash, credit cards and debit cards, no checks.

Booked a replacement windshield for my 2005 Honda Element…read more Oscar was the tech & did an outstanding job. He showed me areas of rust around the windshield( Car had been in an unreported accident). Oscar , at 1st couldn't get to our house, due to nearby Police activity, he kept trying & now have a new windshield which will serve me for years to come. Tks, G

This was a frustrating experience from start to finish…read more I had my windshield replaced at the Safelite location in Fife, and I ended up having to bring my vehicle back twice to fix issues that should've been handled the first time. The first return was to reconnect my washer fluid lines and secure the cowl, which had been left loose. Then I had to go back again because there were exposed wires around the rearview mirror that hadn't been properly put back. Mistakes happen, I get that. But the biggest issue for me was communication. No one answers the phone at this location. I tried calling multiple times within an hour and every single time it either rang busy or went nowhere with no option to leave a message. I couldn't get ahold of the actual shop that worked on my vehicle. Instead, I had to go through the automated 800 number, sit on hold, and explain everything just to get rescheduled, twice. That's just not acceptable. If you're working on someone's vehicle, there should be a direct way to reach the shop if something goes wrong. Having to jump through hoops just to get basic issues fixed feels unprofessional. Between the quality of the initial work and the lack of communication, this experience was not a good one. Update 5.7.26 Shout out to Safelite for their disingenuous reply back that is no more than a coo out and a lack of taking accountability for the poor customer service.

An absolutely shady, dishonorable company. I had someone come to my work to fix a tiny rock chip in…read moremy windshield. Not only that, he asked if he could come in and use the bathroom, which I did not think would be a problem. He took an absolute sloppy paint job mud pie but no big deal, right? Well, it is a big deal now because the repair failed and they are refusing to fix it. All they are offering is to pay my insurance company back for the cost of repair and then I have to pay my insurance company deductible to have them replace the whole thing! They screwed up the repair and are refusing to make it right. I will not let this go.