The manager Cody really took amazing care of my vehicle when I was rear ended. The repair was…read moresmooth with top notch communication and quality repair and paint work. He also did a self pay repair to some unrelated damage and gave me a great deal. The repair was done in less than a week and looked phenomenal when I picked it up. Will definitely be using Bob's for all future repairs.

Definitely Recommend Smithcraft, they were on top of it and straight to the point. My car looks…read moregreat! Dave is a nice guy with a great friendly personality, thanks guys!

We recently brought one of our vehicles to Newcastle Auto Tech after a trusted friend recommended…read morethem, and we're so glad we did. From start to finish, the experience was outstanding. Despite having an incredibly busy schedule, they were flexible, fit us in, and had our vehicle diagnosed and repaired much quicker than we expected. Communication throughout the process was excellent as well. What impressed us the most was their honesty. Finding an auto shop you can truly trust is rare, and we never once felt like we were being upsold or pressured into unnecessary repairs. They took the time to explain everything clearly and treated us with integrity, and that means everything to us when someone is working on our vehicles. If you're looking for an honest, knowledgeable, and dependable mechanic, we highly recommend Newcastle Auto Tech. They've earned our trust, and we'll definitely be returning for future service.

Newcastle Auto Tech is amazing. Our car broke down on the way home to Reno. They were nothing but…read moregreat to us as we limped in as they opened for the day. Our car was repaired and back on the road by noon. The estimate we were given was reasonable and the repair was completed for the quoted amount. We are so impressed and grateful!

Steve knows Subarus better than anyone. He's very knowledgeable and his prices are reasonable and…read morehonest. Simple maintenance to full rebuilds. He focuses on more specialized projects now, from classic custom rebuilds to performance and racing. If you can get his time, you're lucky.

Thanks to Steve, our old, faithful car is now over 30! We are very grateful to him for taking care…read moreof it, with his one-of-a-kind expert knowledge, and honest, genuine care. We had a check engine light go on in September. He squeezed us in for a diagnosis in late October (yes, he's that backed-up with appointments). He did a thorough check of the car (we felt it was running a bit sluggish), and found a big issue with cylinder exhaust valves, requiring a costly engine repair. He gave me an estimate to do the repair. I asked about a couple of used Subaru cars he had on the lot, and he gave his opinions and costs. I also asked about 'what if it were his car' scenario, and he said he'd repair it, since he knows our car model year is a good one. Given all that information, we decided to repair our car, hoping that he wouldn't discover anything else serious once he took the engine apart. We scheduled for the beginning of January for two weeks. Happily, he did not find anything else after examining the engine and the rest of the car. He was able to get a part custom made, and he completed the job sooner than expected (and at a lower cost than the original estimate). He also gave us a recommendation for the next set of tires (which he advised we'll need sooner rather than later). Our car is running noticeably better (no sluggishness). If only there were more mechanics with the integrity and knowledge that Steve has.

I took an OReilly house brand battery in for a check. It was bad and needed to be replaced. The…read morebattery sticker showed it was purchased in Jan 2024- so still under warranty. I explained that I had recently purchased the truck and the salesperson told me if I could find the receipt or provide the previous owner's phone number the battery would be replaced at no charge. Excited at the prospect of saving a couple of hundred dollars, I returned home and spent 20 minutes or so searching for the receipt and taking pics of the original owner's phone number. I couldn't find the receipt but, armed with a phone number and email from the previous owner I returned to the store. A different sales person then informed me that the warranty wasn't transferrable and I was out of luck. The original sales person was still working the counter and I asked why that person said I could provide a receipt or phone number to get a free replacement. "I don't know, warranties aren't transferable". I honestly expected to pay for a new battery anyway, but the mixed messages cost me a bit of time and frustration- I have other things I need to do. I would have just bought a battery in the first place had I known... piss poor experience and piss poor customer service.

Very poor customer service. They clearly don't care about…read moretheir customers. It's happened multiple times, one person at the register and no urgency and about six working in the back. No one's moving as if they're really that busy back there. They just rather be in the back than helping a customer in the front. Another customer that was waiting said he had the same experience other times and that this is his last time to the store. I'm done as well.

Good and efficient. Great guy to deal with. Fair pricing. So glad we found him. He worked on…read moreour 1992 Mazda truck when no one else works on anything older than 2000.

We were longtime loyal customers of Hans when we lived in the Sacramento area. Recently we came…read morethrough Sacramento and needed a complete brake job and service. As always, Hans did a phenomenal job and his prices are outstanding. He is extremely honest, more than fair, and his competence and experience is second to none. You can't go wrong taking your car to Autobahn. See you next time Hans!

I took my truck in to have tie tire rod ends to be installed on the truck and a front in alignment…read moreI got the truck back they only put two rods on no alignment and charge me the same price In the process they're supposed to put a gearbox on they didn't bleed the system properly that caused the brake booster to go out and a power steering pump to go out they done this twice I got the truck back from them no power steering and no brakes and they broke the power steering reservoir box and tried gluing it back together instead of replacing it like they should have Too much prior to taking the truck in I had brand new calipers rotors drums and pads a complete brake job put on the truck they showed me a report that said that I need a new brakes on my truck I looked at them like they were crazy because they are you can see that everything is brand new they were trying to sell me something that I didn't need a complaint was filed with the bureau of automotive repairs I'd be scared to let these people work on my grandbabies tricycle

This shop treats their employees like crap, no safety no nothing walked in one day to an employee…read moredoing their job but being yelled at. All work is done quick and timely for payment otherwise let's not to mention beer runs after 4:00pm while guys are still working on trucks yet offer a beer. Don't expect timlely manner.

I just want to put out a big shout out to Monroe Transmission in Newcastle, CA. While none of want…read moreto hear about a transmission issue, I am so very happy that we took our Ford to them for a new Transfer Case. Clean and organized shop, great staff and a special Thank You to Tim for his Honesty and Integrity. They came in under the promised time and under the original estimate. Happy for both!! No wonder they have been in business for over 60 years!! Happy to recommend Monroe Transmission to anyone looking. Michael and Lisa Parsons Meadow Vista, CA

Walked in to ask about service on the Ford 10-Speed Auto Transmission (10R80) and the guy tells me…read morewhat don't work on those! I know these trans have issues with shuddering, etc. but the guy was less than professional and lacked service skills. GO SOME PLACE ELSE.

My old F150 needed to be smog fed but the check engine light was on. Also it began stalling out…read moreunder load. John fixed it up and it's running nicely

They don't make them like John anymore! We've trusted our 1993 Ford F-150, 2009 E-250, 2010 F-150,…read moreand a 2008 Toyota Highlander with Penryn Auto for years. No nonsense, good old-fashioned honest car talk, great pricing, updates if there are changes to estimates, good communication and returns your car as clean as you brought it in. It's a no-frills operation and that's what makes it work. John provides an excellent value, gets you in and out as quickly as he can, and stands by his work. Excellent referrals for services he isn't able to manage, too. Skip the dealer and start with John - you'll be so glad you did!