went in looking for parts needed to build a water fountain feature. Chris was extremely helpful and…read morefriendly. he helped me find what I was having trouble looking for and made great recommendations for other small parts that would help me out and save me some headaches. I will definitely be returning for future projects and general repair. Thanks again Chris!!

Here today for the first time looking for light bulbs. Recently bought two lamps for my bedroom…read morenightstand and needed two light bulbs. Wow! I did not know that light bulbs had become so expensive. I cannot remember the last time I purchased light bulbs. After looking at Dollar General, Dollar Tree, and Walmart for light bulbs my husband and I decided to check out Fresno Ag. So glad we did. Found some fancy light bulbs for a great price and bought them. We were asked by a nice Fresno Ag employee if we needed help but we didn't. Check out was easy.

Call me old fashioned, but I love a good hardware store. This place is walking distance to my new…read moreplace and I am always grateful for the items I pick up here at a good price without being overwhelmed by crowds. Today I went in to make an extra key for visiting family members. The cashiers are always friendly and directed me to the key folks. There was a great selection of cute keys. They cut them fast and we were out the door in about 5 minutes, tops. Here's what's funny - I am old fashioned because the young people I got the keys for don't have wallets or purses. Everything is on their phone. So I'm not sure if these keys will get used, but the helpful hardware folks at Ace were perfect.

I recently visited Ace Hardware on Champlain Drive in Fresno and was very disappointed with the…read morelevel of customer service I received. While searching for a specific item, I approached several employees for assistance. Rather than taking a moment to help or walk me to the product, I was simply pointed toward the other side of the store and left to continue searching on my own. One of the reasons customers choose a neighborhood hardware store over a large box retailer is the expectation of knowledgeable, helpful service. Unfortunately, that was not my experience during this visit. I felt ignored and unimportant as a customer. Based on this experience, this will likely be my last visit to this location. Customer service is what keeps people coming back, and if improvements are not made, I believe the store will continue to lose loyal customers.

There garden center deals are coming hot this spring!…read more I bought a few bougainvillea plants, bags of soil, three pots, volcanic rock, and lawn fertilizer all for under $150. Not to mention they had a sale on bags of mulch, 5 bags for $10. Typically these are $5 per bag, which can really add up, so saving $3 per bag is huge! I did the math and with delivery this was by far the cheapest mulch sold in the area. Normally, Gallo winery is the best deal for mulch, but I was saving $70 dollars going with Lowes and that included delivery. I ended up buying 90 bags and got it delivered for $280! Get your Spring yard vibe on!

I love shopping at Lowe's, but at times it's hard to find help…read moreBUT MY SISTER won $10,000 on Saturday Jan 29th The Gorilla glue contest. Lowes & Gorilla Glue sponsored it SO WINNER WINNER CHICKEN DINNER. I will always shop at Lowes I already buy Gorilla glue, it's the Best‍

Ordered my island countertops here. Jessica was so kind and very helpful. She's very knowledgeable…read morein the area too. A lot to choose and consider and can be so overwhelming. We also like to go here for the kids workshop.

Wow the employees at check out were very rude and not helpful. I was told in the tool department…read morethat she didn't work there . Ok but your attitude is very angry . I'll never be back . At Lowe's they are much more helpful and say thank you for your service to my vet husband. I don't know who is the manager now but it has gone down hill. Train your people to have respect for the customer. If you hate your job go elsewhere. We have spent thousands at HD this is a very sad state of affairs. At the clovis Shaw location.

I'm honestly shocked by the difference in customer service between the Clovis and Fresno locations…read more We were trying to return a generator after continuing to have issues with it, and the experience at the Clovis store was absolutely awful. We followed the instructions we were given for draining the generator's gas, but, as anyone who owns one knows, it's almost impossible to get every last bit out. Instead of trying to help or being understanding, the staff immediately became rude and argumentative. My husband even offered to take it outside himself to dump the tiny amount that was left, and they completely overreacted, saying they were "late," that it was "against the law," and refused to help us at all. The attitude was unbelievable. After leaving frustrated, I called the Fresno location and spoke with JR, and WOW -- what a difference. JR was professional, calm, understanding, and actually wanted to help solve the problem instead of creating one. That is what customer service is supposed to look like. Because of how we were treated at the Clovis location, I will never shop there again. From now on, I'll gladly drive farther just to go to the Fresno store where customers are treated with respect. Though I may have been treated better if Matt was actually working, but since he can't control how rude his staff is. especially when you're sending that kind of money on a piece of equipment.

They rearrange the store and made the rows so narrow only one person can block the row. Rows now go…read morethe full length of the room so you can't shop for for what you want. Management also block the rows restocking. Manage is roud, and not helpful.

I love Fresno Ag, they are the most helpful and welcoming hardware store in Fresno County. And they…read morehave a great selection of things you may not find elsewhere, Including the expertise.

Appreciate all of the help from Fresno AG!! Everyone is welcoming and super knowledgeable. Paul…read morewent above and beyond to help us get the right grill for Father's Day!! Highly recommend going here over the big name corporate stores. We definitely will be back, 10/10!!

I went in for a some small hardware, and needed a piece of chain cut. A fellow was trying very…read morehard to help, but seemed new and didnt know how to use chain cutter. I asked another employee, also new ( it was her 2nd day)that couldnt help.... and managed to get the chain cut myself the rest of the way with a multitool on my keychain. I went up front to pay for it, and 1 cashier told me the other line was faster( she was doing a credit card application) . I went to self check out and discovered i cant buy the chain there. I stood in line for another 5 minutes, and the cashier and another employee couldnt figure out how to charge me for 2 feet of chain, I took a picture of their part number and showed it to them. A whole lot of new employees that havent been trained, thinking thats a management problem? 30 minutes to do something that shouldve taken 5-10, and could not accomplish it

Awesome help Awesome customer service very friendly customer service. Very clean and organized storeread more

Very overpriced & totally rude customer service here. For some reason, they make it a point to…read morechange prices depending on their mood. You are better off going to Fresno Ag. You can always get Fast-Friendly service with a smile instead of a hiss-and-a-growl attitude! Stay away from National Hardware Supply! Go to Fresno Ag, they are very helpful, better return policy and much better experience overall.

I would like to thank all the staff who work here . They are helpful and friendly. You can find all…read morethe supplies you need for your business and workshop. They truly are awesome. Thank you so much for your excellent service and support!