There garden center deals are coming hot this spring! I bought a few bougainvillea plants, bags of soil, three pots, volcanic rock, and lawn fertilizer all for under $150. Not to mention they had a sale on bags of mulch, 5 bags for $10. Typically these are $5 per bag, which can really add up, so saving $3 per bag is huge! I did the math and with delivery this was by far the cheapest mulch sold in the area. Normally, Gallo winery is the best deal for mulch, but I was saving $70 dollars going with Lowes and that included delivery. I ended up buying 90 bags and got it delivered for $280! Get your Spring yard vibe on! read more

Get Dulce a raise. She stocking shelves and in the money with service, selection, and value identification. Thank you

Bought some cabinets here and panels didn't match with the cabinets I've been trying to get this resolved for months now and they finally offered a 76 dollar credit to make it right. Idk what I'm suppose to do with 76 dólares. I offered to have someone come and paint my whole island one color to make it right since they weren't able to match the grain colors . Offered to have a rep come and look at it personally and no response I've been a chasing reps from Lowe's and reps from diamond cabinet and they just keep passing me back and forth. One rep even offered to pay for a gallon of paint so I can roll on the paint! These cabinets where thousands of dollars and they haven't done anything to make things right Very disappointed read more

Lowe's Home Improvement - Hardware Stores Near Me - Clovis, California

In today to find a light bulb for a light fixture that I bought at Ashjian lighting. When the light fixture was installed 4 years ago I thought they had left me a few light bulbs but I couldn't find them. So I headed to Lowe's with the light bulb in hand and to my surprise, Lowe's had the exact bulb I needed. 3 bulbs for $13. I guess I don't have to worry about that task again for another 5 years. Hubby and I went through self-check out which is pretty easy. If we needed help, there was a Lowe's staff member standing less than 4 feet away that I'm sure could have helped us. read more

Quick friendly service ! I came to make a key and was helped promptly by Daniel , Annette at the self check out helped me when the register was giving me issues and Diane/Diana greeted me with a warm welcome ... it's little things like this that matter in customer service and I appreciate the service I received read more

We decide to go to Lowe's to see if they had broken bags to fill up my planter boxes for spring vegetable .I usually go there since they have some at half price .Also got some sand for another project too.The nursery was fully stocked with plants and display were very colorful with plants .Every section was organized with sign and price too.As for parking they had not many places to park since most was taking up with pallets of soil ? read more

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You can start by having a better selection of and a better quality of lumber. You could also have your employees know what they're talking about. You could also have your employees communicate with each other. We asked before we loaded up our cart with all the lumber we needed for a project only to find out that it was not true that you could cut the wood in half for us. So we left it and we're going to Home Depot. read more

I love shopping at Lowe's, but at times it's hard to find help BUT MY SISTER won $10,000 on Saturday Jan 29th The Gorilla glue contest. Lowes & Gorilla Glue sponsored it SO WINNER WINNER CHICKEN DINNER. I will always shop at Lowes I already buy Gorilla glue, it's the Best‍ read more

Lowe's Home Improvement - Pamella the Winner ‍ - Hardware Stores Near Me - Clovis, California

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I had a frustrating experience at Lowe's. I passed multiple employees in the store and not one acknowledged me or offered assistance. When I approached an employee in the department where I needed help, his initial response was, "I'm busy with another customer," without any effort to follow up, acknowledge that I'd be next, or offer an alternative. I waited, and he did eventually help me--but only after I continued standing there without any communication or reassurance. This seems to be a consistent issue every time I visit this location--there's a noticeable lack of basic customer service and engagement. I only came in because I knew the item I needed was available, but the experience reminded me why I usually avoid shopping here. Customer service doesn't require a lot--just acknowledgment and communication go a long way. Unfortunately, that was missing here. read more

We bought a new dishwasher on a Sunday. They said it would be delivered and installed on the next Tuesday, so I made a point to be home. They didn't show up. After many calls, I finally got in touch with the home office. They connected me with the installers and they came on the following Tuesday... a week late! After installation, it took the two of us three days to get enough dirty dishes to try out the new dishwasher. When we tried to use it we found that the lower basket will not stay on the track, and we have to pick it up and set it back into the dishwasher. We went to Lowes, and they said. Too Bad... you've had it more than 48 hrs. YOU OWN IT! I almost fainted when the guy told me that. This place is about as sorry as they come. The first time we try to use the machine and it doesn't work, and they just tell me I own it. Also, they promised a discount for First Responders, that's a big joke... they don't give one. Lowe's is about as far down on the scale as a company can get. My advice to all First Responders is to not give them any of your business. read more

30+ years of purchasing hundreds of thousands for rebuilding complete homes. Ordered a shower a month ago, I was charged a delivery fee. First only the shower door was delivered, wait two more weeks, two bases are delivered, no side doors. I call today they want me to call the manufacturer myself. In other words they just want to get rid of me. I said I bought from you not from the manufacturer. I request cancellation. I was told no refund on delivery charge even though it was never delivered completely. Twice I had to cancel installation after installer finding out wrong parts and to top it all off, I have to wait up to 10 days to get my money back. Service is definitely decaying. read more

I purchased a washer and dryer set here a month ago. The washer was delivered and installed, but was not fully operational. l tried calling the store to speak with customer service, but either no one picked up, or they hang up on me after placing me on hold. I finally got a number to phone support for the delivery and installation dept-- and requested to have the machine picked up within the 48-hour return policy window. I had difficulty with their phone support department because an agent who I later followed up with to the confirm the return tried to say they authorized the return against policy, in error, and tried reversing my return request. Later it was determined I was within policy. I later got my issued resolved by walking into the store and speaking with the store manager, Ed. The next week I had the faulty washer, swapped out for a new one and paid a little extra money for a five-year warranty for the extra peace of mind. The store sales associates and store management were really great but there phone systems, customer service are and install/delivery team need some extra love and training. This review was updated from a one star rating to a five star rating for the fact that they resolved my issue and made the best effort to make the experience better. read more

Lowe's Home Improvement - Hardware Stores Near Me - Clovis, California

Wow.... When a National store gets such bad ratings you should stay away. Could anybody that is supposed to deal with customer service be any less friendly? Both times I approach somebody. They looked at me like I was a nuisance instead of realizing that they're here to sell products and assist. I guess there's a reason why the ratings are so low... Such a shame. I've lived all over the country and Lowe's has always been my go to as a female. They always seem much more helpful than Home Depot, but I guess I need to start shopping at Home Depot. read more

Do not trust their delivery!!! We ordered over $5k in appliances to be delivered to our under construction home. We received the email the night before that the delivery window was from 12-4pm the next day. 8am I get a call from an out of area number. I answer and there is no one there. I hang up. It calls back, I don't answer thinking it's spam. They do NOT leave a message. Shortly after that I get an email update that says my delivery window is now between 11-3pm. Ok fine. Then I get a text from that number stating they tried to deliver my appliances at 8:45am and we were not there!!! Of course we were not there. It's under construction, no one lives there and we didn't need to be there until 11am. We call the number, text the number and are ignored. We called Lowe's. They of course can't do anything since the delivery company is a 3rd party. We call the 3rd party company and are met with excuse after excuse. First they lie and say the window was from 8-12. Then the story changes to my window was actually eastern time... on and on. All excuses. They refuse to reach out to the drivers stating they are a different 3rd party company and can't do anything about it. They refuse to transfer us to a supervisor and refuse to deliver them today. We have to reschedule to the next available slot which isn't until 3 days from now!!!!! So now our tight construction schedule is pushed back costing us more $. Lowe's blames the delivery company the delivery company blames Lowe's. All bullshit! read more

Lowe's Home Improvement - Proof of our delivery time - Hardware Stores Near Me - Clovis, California

Everytime I call there is no answer or when the call does go through someone picks up and hangs up on me.

currently on a 30 minute call just being rotated on hold from all different departments, i can literally hear them click the button to transfer or put me on hold, this is actually crazy. I recorded it too, worst customer service i've ever experienced. read more

Doing a home improvement project, and needed all sorts of things. I was impressed by Berto's great customer service! He not only helped load the doors into the blue cart, but answered my questions about special doors. He was patient and knowledgeable as well. First time receiving such service from Lowe's. read more

Lowe's Home Improvement - Doors Berto helped loaded up - Hardware Stores Near Me - Clovis, California

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Robert from Lowes Clovis was amazing. He helped me for about an hour with a cutting project. He went up and beyond what was needed. Give this man a raise! read more

The dude and I came to Lowe's in July 2020 and recently August 23rd as I am enjoying gardening and growing plants. The dude surprised me with a Pineapple plant from Walmart garden section and needing some more happy plant friends to keeep it company I wanted to see the other additions I could add to my fruit and vegetable garden. My cucumber plant is thriving however White Flies are sadly eating away my plant and turning the leaves yellow!!! It's so disheartening so I needed to find a safe organic liquid to do away with such pests!!! However the Clovis location was raided!! I also love my happy bees so I don't want anything to kill them and they were all out of Garden safe products sadly :( However no shortage on beloved flowers, fruit plants and garden plants. The staff was very friendly and helpful and I ended up getting a metal rod for my cucumber plant to help hold it up as it should be producing cucumbers in a few weeks if not sooner! I will be back to see what I need for my thriving garden as I also got plant food too! All affordable! It was clean and organized. Lovely time! I will be back!!! read more

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Bought a stove and a fridge recently and customer service from the appliance staff was great. They were friendly and very knowledgeable. The staff were able to explain and answer the various questions I had. The delivery guys did an awesome job delivering the products without any issues. The delivery was really fast. I ordered the stove and fridge on Sunday and had it delivered by Tuesday. read more

Checking it out and they have a pretty good plant flower selection! Workers are masked. Ended up seeing some really pretty colorful daisies. They won. I went to checkout after that and the worker was kind. It's, clean, safe and practiced! Good service and store! Recommended! read more

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I bought a sliding patio screen door online from Lowe's. It came unassembled, never stated it wasn't assembled and after installation the door handle broke. I went to the store for a replacement handle. They don't carry them in Stock. The clerk finally told me to get it at home depot because they carry them in stock. Now I know to shop at home depot since they carry replacement parts for their products. read more

Went into Lowes to the Apliance Center and Andy greeted us and said he will be with us in a min or so. He was helping out another customer. Once Andy was done he greeted us again. Andy went out of his way looking for a color we wanted but no luck. He was very helpful and told us he could have the washer delivered the next day. Thought we was kinda of joking but the delivery guys arrived at 9am and hooked it up and installed the washer like ninjas . They also took the cardboard with them. Thank you Lowes for the military discount and your customer service..!!! Thank you Andy read more

Lowe's Home Improvement - Washer installed - Hardware Stores Near Me - Clovis, California

I shared with the manager Coby my washer was not spinning even though i tried 3 times. The dryer took hours to dry 1 sheet. Even though purchased on July 24, 2024, Coby assured me he could open a case, get a refund not a store credit. He read what he had said back to me because I requested it. While I was still on the phone, I could faintly hear someone ask Cody a question. Cody replied "some girl" which had to be me. The 800 that is given on critical reviews phone is just a scripted speech from a technician who has no authority. I spent over 3 hours to customer service, (Angela) who was nice and transferred me to the warranty department (Kerel). No resolution. There was only one person who finally told me the truth. There is no Lowe's extended warranty. What you are paying for is a contract with third party services (Assurance) who may or may not be.certified. ZERO STARS ESPECIALLY for CODY Appliance Manger. read more

I ordered a stove on 8/7. It was supposed to be delivered to the store on the 17th and brought to me on the 18th. When I ordered it, I was told timely delivery should not be a problem because "there are 400 in the warehouse. Relying on this faulty info, I sold my stove and have been without one since the 18th. I went to the store today (the 21st) and was told the stove "should come in early this week." However, that means it could still not be delivered until later in the week, but who really knows at this point????? Last time I ever buy anything from Lowe's that is not already in stock. read more

I bought a new refrigerator on Monday. Salesman said delivery on Wednesday between 8 & 8:30 AM. I saw him enter it in the purchase order. 9 am no delivery and no call. I called and was told it would be between 11 & 2. I am upset. No one called to inform me of the time change. I had another appointment at 11 that now I have to cancel. I need to be compensated for this unacceptable Lowes policy. It was delivered about 12:15. Now that the lighting has changed, we can see several scratches and small dents on the door of the refrigerator They scheduled a pick-up of the refrigerator for Monday. I was told I would get an e mail Sunday evening about what time they would be doing that. 7PM Sunday and no e mail or phone call. I called the store, I was told it was scheduled for 8 - noon, 4 Hour window is kind of ridiculous. Point being, when I bought it on Monday it was a scheduled for delivery Wednesday 8 am - 8:30 am and I would get a call on Tuesday to confirm. I never got a call and when I called them, they said it was rescheduled for 11 - 3 pm. I was upset because I had other appointments that afternoon. They called the delivery people and I was told they would be there by 10:30. More misinformation, they showed up at 11:45. Now I have 4 more hours wasted waiting for on delivery Monday. A 2 hour window is normal, 4 hours is ridiculous I have a 9 am dentist appointment now that I have to cancel. I really think whoever is in charge of delivery should rethink who they use and their policies. I was in customer service for 30 years and if I treated my customers like this, I wouldn't have lasted 30 days. OK I'm off my soap box now!~! 6:04 AM read more

Lowe's Home Improvement - Dents & Scratches on it - Hardware Stores Near Me - Clovis, California

I usually shop at the Fresno location, but a number of times when they're out of something (or I need more of something than what they had in stock) I'll head to the Clovis location. I like that both stores are similarly set up and thank goodness for the signs on each aisle like they have at the grocery store letting you know what's where. I found some cabinet hardware on clearance at Fresno and thought oh!, maybe Clovis has a few left, too. Score! They did! One of the packages had been torn open and not all the drawer pulls were there, so I asked at the service desk if they would discount the clearance price. He did, I got 50% off the clearance price! The staff there is pretty awesome and helpful like that! Oh, did you know they have a military discount? For both active duty and veterans. read more

The worst customer service experience of my life and I am 73 years old. On January 11, 2025, I ordered online a new refrigerator and ice maker, I paid for delivery, water line, set-up and the removal of my old unit. On January 13, 2025, (Good fast delivery ruined) the delivery driver reported to me that the ice maker they received at the warehouse was missing parts and they would return with the complete one the next day. The next day came and went without an icemaker showing up. It took several hours to reach someone through the contact information provided via text. The person on the other end showed no record of the ice maker missing parts and her information showed it had already been delivered. After some time investigating, she rescheduled the delivery of the ice maker. The following week the delivery people showed up and tried to install the Ice maker, they could not install it as it did not connect electrically. It was the wrong model for the refrigerator I bought. It turns out that the wrong Ice maker is paired with the refrigerator on the Lowe's website. I discovered this myself after looking at the manufacturer's website and comparing model numbers. So a couple of days go by and I don't hear anything from Lowes so I call (this is never easy because the help desk sounds like it is overseas and you can never reach a first or second level person that can do anything other than read a script.) after finally reaching someone with a bit of proficiency in her job she informed me that the order had been summarily canceled - without my knowledge or consent. After much discussion I was informed that the only thing I could do now was to repurchase the correct Ice maker giving people credit card information on the other end of the line I would rather not have. Then I was informed that the part I ordered was on back order to Feb. 15, 2025. I did find the correct icemaker at other retailers in the area in stock that day. This is the point where they could have provided a true customer service experience by working with the manufacture to borrow one locally to solve my missing machine problem. I guess that kind of service is just too much to expect nowadays, especially considering I cannot even get a phone call from them without my initiation of it. Feb. 14, 2025, today, the deliver truck arrives and the driver comes to my door with a box in his hands and prepares to hand it to me? I informed him that it was to be installed. He flat out said no. I asked him to call his manager to get this straightened out. His phone was in his hand. He refused and said he is the manager and there was no one to call. They drove off with the box. I called the Clovis Lowes location and reached an Assistant Store manager, Ben that scheduled an installation delivery for tomorrow. Ben Is the first person that actually sounded concerned over my purchase problems, but the damage has been done. I will surely never buy an appliance from them again and will visit the store only as the last resort. Communication was by far the biggest problem here. All along the chain of employees information failed to reach the people that needed to know. It therefore failed to reach me. A centralized person with Knowledge and skill should oversee the deliveries with a single phone number to reach them. Having to communicate with so many people that neither had the skills knowledge or authority to do anything to solve this issue took my frustration level up and is so unnecessary. Lowes you better get your act together because you are not the only game in town and your team don't play in my league any longer. Ralph, read more

I went in to get some paint to match, the young man working Tuesday am 5/14/24, looked like he hated his job and didn't want to be there. I brought a paint chip in, and told him it is definitely not gloss or semi gloss, he insisted it was. I kept telling him I don't want to paint the whole bathroom again. I showed him the van which was satin - at this point he sneakily said "yeah so GLOSS!" So I immediately took my sample back and said thanks for your help and left, because he was acting like an idiot! I went to Sherwin Williams, he confirmed it was not gloss- I have never ever bought gloss in my life! He was very nice and helpful courteous and kind. Always do not buy specialized colored paint at Lowe's. Same thing happened last time- I went to Benjamin moors. Hope this helps. read more

Great service, asked questions, went over and above to ensure that we received the right product

Ordered a custom made screen door for our patio door it took a whole month when they told me two weeks then it came in and we put it on it does not latch to lock there's a space in between it won't shut all the way $300 for this not worth it will go some where else in the future!!! When asked Lowe's about it they said return and order a new one and have to wait another month!! Ridiculous. read more

Lowe's Home Improvement - Won't close all the way - Hardware Stores Near Me - Clovis, California

is there a less than 1 star because that is what I would choose Bought a dishwasher online on 11/19 the total was 781.39 on 11/19 my card was charged $781.39 then the same day they pre authorized another $540 and $241.39 then 10 minutes later Pre authorized another $450 and $285.61 so I wa slime on the bank will catch up early next week with holiday after it get installed it will work itself out NBD this morning get a email stating order has to be paid for before it it released to installer called Lowe's was told I had to pay for my dishwasher before it could be released No way not gonna happen, was told they would cancel my order, fine do that send my money back. I'll find a local appliance shop May pay a little more but done with big box read more

I'm not one to use the "I'm a Marine, and I shouldn't have to deal with this", Or even the "it's not right because I'm a grown ass man". But I did today. Bought five, five gallon water jugs. I show my retired military I.D. To show who I am for the discount. She says thanks and I told her my truck was right outside the door. I'll be going back and forth to get the jugs. On my second trip, I tell her "this is three, I'll be back one more time for the last two". The SAME CASHIER THAT TOOK CARE OF ME! She says, ok. I come back for the last two, and she tells another lady to follow and check my truck. I look at her and she says, that's to many. I look at her and smile. The lady follows me, I yell to stop following me, I paid for five, I only got five. She said she still has to check. I WAS LIVID! I showed her my receipt, let her look, she saw the five and said, "thanks, we should be good"... I told her off for checking, told the cash register lady off for telling her to check and for Lowe's to F off because that was a total insult. Accusing me of stealing? After you checked me out, gave me a receipt, looked at my retired military I.D., still missed the military discount, and continued to insult me. I do not need insults like such. Once the manager came out, according to him, they check peoples cars. Hmm, I've bought water there since I've been home (early July). No one has EVER checked my car. EVER! You should not treat people like such. That's just basic courtesy's... Especially if you know they're retired military! I may have blown up and yelled a little, ok a LOT! But that situation did not help anyone there, mainly myself! Could I have handled it differently? Ya, but that's what happens when people blow up. Thankfully no one got hurt, just feelings. I think mainly mine, lol but that's another story. I will not return to this store! I promise you that! read more

Lowe's Home Improvement - Hardware Stores Near Me - Clovis, California

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If I could rate it 0 stars I would. Never have I been so disappointed in a major company chain. The customer service was awful. We went in for assistance with washer and dryers. The washer was delivered completely smashed. They told us we needed to be the ones to reach out to Lowes to make sure another one was in stock and could be rescheduled for delivery. I was passed around to 6 different people, hung up on twice, no one seemed to know what to do. Such a headache and waist of time. read more

Purchased a dryer 4/12/2023I received not only the wrong color but the wrong style. ​ I called and set up an exchange, never happened. So I had to call again to set up another exchange. I'll wait to see if that takes place. I don't have high hopes because here we are rhe 17th and still no replacement. The customer service is garbage. How disappointing. read more

Lowe's curb side pick up is a horrible. I went online and ordered some air filters for my HVAC unit in my home. I received an email from them telling me the order was ready. See attached photo. I went down to the store. I parked in a pick up space and called them to tell them I had arrived. The employee took my info and said she would be right out. A few minutes later she arrived with nothing in hand. She proceeded to tell me that my order was cancelled because my items were not in stock. I explained that I received their email telling me they were ready and asked her why they would send that if they didn't have the items. She said and I quote "I don't know why they would do that." So I left empty handed and pissed off. Unbelievable! So what happened? Did they sell my items to another customer. Apparently they were in stock when I ordered them. Or were they? Are their systems so inept that they didn't know they were out of stock. Or did they have them and sell them before I arrived. Who knows? There is no doubt that their system is badly broken. Not only did they not earn my money for the items, they wasted my time and my gas and caused serious frustration in the process. It's hard to provide much worse customer service than that. What a joke! Unfortunately the joke was on me. read more

Lowe's Home Improvement - Sure it's ready - Hardware Stores Near Me - Clovis, California

Looked around for 10 minutes in the tile/flooring area for an associate, any associate, or a call button and nothing. Finally found somone and needed to get four more boxes of tile. Of course they needed to find someone who could operate a forklift which was seemingly impossible. It shouldn't have been all too tough since it was not that busy at all. 40+ minutes later and a chat with a manager and I'm finally able to pay and leave with the four boxes I needed. If I needed a large order pulled together, I wouldn't mind the extra wait but for four boxes???? What a joke. Never again, Clovis Lowe's. read more

Customer service is lacking. I know what I needed but no one was available to get it for me. I ran out of time and had to leave. Wasted 30 minutes of my life. read more

This is a poorly managed and disorganized store. About half the time you cannot find the stock because they don't regularly are out of stock with poor inventory control. Asking for help is worthless. The associates don't know where stuff is and will send you in the wrong direction. That is, if you can find the associates. I've shopped here for 10-12 years and find any reason to avoid doing it now. Meanwhile the HQ in NC doesn't seem to care. The CEO's secretary won't even send letters to the right department for follow-up. If the leader doesn't care, then why should the employees? read more

l recently bought a Upright Kenmore freezer online 4/12/22.....when it was delivered the gentleman had me sign his laptop pad...no receipt was given. The instructions said to plug in for a couple of hours to let it get cold which we did......it got cold but didn't realize a week later it doesn't freeze anything. I have called to get help thru Lowe's service warranty dept. who won't service it until l show a receipt but they have record of my purchase and service warranty l bought! In the meantime my food is perishing! l will never purchase an appliance again thru them. I had to hire an outside service repair man today....hope it's fixable and won't cost me much to repair if it's repairable. The warranty l bought thru Lowe's didn't do me any good......which sucks! l got better service at Home Depot! read more

Lowe's Home Improvement - Hardware Stores Near Me - Clovis, California

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