Shigeo at BBQ Galore provided excellent service. He was incredibly knowledgeable, patient, and helpful throughout our outdoor kitchen and grill selection process. He took the time to answer questions and provided thoughtful recommendations. read more

My husband and I visited this store on Saturday, 5/16 and received really great service from Eric Adams. He was very professional and helpful. We left feeling very informed with no pressure. He gave us quotes for a couple different set up. We took them home to deliberate and called in to place our order. The process was very efficient and we felt that we received a great deal. read more

My wife and I are building out our backyard and adding an outdoor kitchen. Eric Adams was amazingly helpful in helping me pick outdoor kitchen appliances. His recommendations on where to spend and where not to spend based on our specific needs was greatly appreciated. Excellent customer service. Eric felt like an advisor and not at all like someone just trying to sell me something. read more

Came here to get a better idea of what type of barbecue to purchase and gather some education and salesman wouldn't even walk around to talk with me and instead talked across the room and offered little help. Definitely will not be returning. I expected better customer service based on yelp reviews but if you're not even willing to walk around to greet your customers then not worth my money. The store was completely empty when I walked in to inquire about different models. read more

EXCELLENT service by Eric Adams! We walked in and told Eric what our needs were and he very quickly led us to the four main choices that fit our needs. He was so knowledgeable and honest that we had something picked out within 10-15 minutes. He made sure we were not under buying OR overbuying for our needs and space. He gave great advice and insight and was not pushy at all. We shopped on Sunday and had an installed gas grill (hooked up to our house gas line) three days later! Amazing. Don't waste your time and money and energy at a big store where nobody can really help you. Go directly here. Five stars isn't enough for how easy this was. Also the installers were great! read more

For those who like bbq toys, this is definitely the place. Your not going to find any Home Depot bbq's here only upper end cooking equipment. I've purchased a few products here and have been happy with them all. read more

Hands down, Eric is the man! He was super helpful, knowledgeable, and patient. We spoke over the phone as I was looking for a certain Weber Griddle. He did not pressure me or try and upsell me on anything, rather he listened and was responsive to what I was looking for. He went out of his way, even though the time was nearing the store closing hours and put the customer first! Eric is the epitome of customer service. I will keep shopping here because of the positive experience from Eric. Thanks so much for making it easy & being so professional! read more

If your serious about Barbecuing this place Has Just about everything under the Sun that you would need. Very Helpful Customer Service.

My 8 year old BBQ ignitor system stopped working and Shig in the Hawthorne Blvd Torrance store guided me in 5 minutes to the remedy. I Replaced the 12 V battery and everything is up and running! He was extremely patient as it took me a while to get the battery compartment out. Many thanks Shig! Rob read more

Poor customer service is an understatement, being said neither of the two men working approached us to even ask if we had any questions! Next, while in the store a customer came in complaining about something that very much obviously affected one of the guys working in which showed in his face he was upset/angry. When my partner asked them which grills did they own themselves, he hardly acknowledged him and when he answered he didn't even look at him to say his response! Very rude disgusting workers. Even the vibe just felt dead in that store. Don't waste your time going. read more

Very knowledgeable staff. Grill delivered and set up with care. They price match Amazon. Better to buy big items from brick and mortar stores to be able to see in person. read more

Great selections. It was my first time so I didn't know what to expect. Very very pleased with the selection of not just grills but sauces, rubs, and accessories read more

This place had limited items. Staff was very rude. Will not recommend or come back. I live in the area and will not be returning. read more

Hubby loves to smoke!!! Um... Wait... No.... Hubby loves to make smoked bbq... That's better! Ha! But really, when it comes to making our smoked ribs and chicken, our conversations usually start with the first sentence of the review. There used to be a BBQ's Galore near my place, but it's been long gone thanks to the freeway construction. Because this place is nearby to my job, hubby sends me here for his smoking needs. I go here for the spice rubs only. Well, we still have plenty of wood chips and thermometers, so no need to purchases those. My recent visit involved purchasing spice rub x4 and some spicy mustard for hubby's Tio (he smokes, too!). I was sold on a bottle opener/flashlight/lighter and ended up paying about $50. If ever I had a question about anything, someone was close by to answer. Pretty quiet store with plenty of parking available. read more

Barbeques Galore - Appliances Near Me - Torrance, California

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This is a great store for all your bbq needs. They have a good variety of top end products. They also have lots of other stuff like bbq sauce, wood chips, smokers, tools for cooking, fire places etc etc. every time I've been here the people working here are nice, knowledgeable, always willing to help, and talk to you about what they have and they spend time with you as needed. The prices seem to be competitive and the name brands are better than what you get a other chain stores. But its not cheap, but what is these days. If you need a high end bbq this may be the place. for another option, check out http://www.yelp.com/biz/bbq-store-torrance#hrid:E6JeMr_P_jxQrWSqXLkO6A/src:self read more

Excellent service from Eric. Very knowledgeable person and great customer service. I can't remember how many times I called him and visited the store before deciding on a grill. I can't believe the difference a top tier grill makes. read more

Barbeques Galore - First time grilling on my new grill. Perfect sear on the outside and medium rare on the inside. - Appliances Near Me - Torrance, California

Been purchasing our BBQ materials here for a couple years. Great prices, knowledgeable & friendly customer service.

Paul the president is a complete liar who will tell you that they have things in their inventory that they actually don't (not that they're out of that they just don't carry.) just to get you in store. Super slimy business practice. definitely the last place I would go to purchase any barbecue supplies. read more

I was very underwhelmed. Super small store with a very limited stock. BBQ galore how? More like BBQ sorta kinda but not really. lol To be fair, it was very clean and the staff was friendly. read more

I can't say enough good things about my experience at Barbeques Galore. My husband and I had the pleasure of meeting Eric and Shig. Eric is what I wish customer service ( experience) should be. He is knowledgeable and professional but not condescending or pushy. He asked questions, listened and was personable. We left in an hour with our entire bbq island configured.Most of our items arrived earlier than expected and Shig followed up with us to make sure we understood our choices for delivery. I highly recommend Barbeques Galore read more

I have been shopping with bbq galore for a number of years now. I always find the staff very helpful, knowledgeable and friendly. We bought our big green egg from here and have been very happy with it. They renovated the store over the last couple years and it is now twice the size it was previously. read more

Bought my first Big Green Egg here about 15 years ago and tons of stuff since. The staff and customer have always been amazing. If you don't see it in the store, they can get it. read more

OMG please don't go here. These guys are super snooty and always try to up-sell you. They literally insulted us for looking for firerock. "That stuff is like 20 years old, no one uses that anymore" Then proceeded to tell us that our only option was this high priced ceramic brick. After I insisted that I had bought the firerock there before, he finally looked it up and said that it was out of stock. NOT NICE PEOPLE read more

My experience was awful. Do not shop here. I walked in looking to buy a custom BBQ with cash in hand and wasn't even greeted at the door. There were 2 employees both chatting with another customer, but couldn't be bothered to even look at me. Since I was with another female I really felt like these guys were being chauvinistic and didn't believe 2 girls were buying a BBQ. As I walked out the door, one worker yelled from across the store "couldn't find what you needed?" I just walked out and spent $6,000 on an island elsewhere. read more

After doing my research online for bbq brands and models to go for, I decided to order at a local store. I didn't want to have to deal with shipping or a broken or defective grill arriving and the potential hassle. I looked at both Home Depot and Lowes but their selection was very lacking and staff not knowledgeable. I finally decided to pull the plug and go to a speciality BBQ store and I'm so glad I did! The staff was very helpful and friendly and pricewise, the prices were identical to online retailers. I'd highly recommend BBQ Galore for their service and selection! read more

I must have come in to the store 3 or 4 times before I purchased the Green Mountain Grill Daniel Boone Wifi. Eric was always informative (even though I did my own research for hours) and helped me post purchase as well. In the world of online shopping, stopping in to their store is worth it. read more

Here's the trick - ask for Rolo. I bought a fridge there and thousands of dollars of bbq equipment not too long ago. The evaporator went out in my fridge and I couldn't find a replacement part. It was maddening talking with BBQG guys and their distributor, coming to the realization that the 'part' doesn't exist .. now what. That's when, fortunately, Rolo took my call and said he'd find a solution. He did! I've found that the 'people' I deal with is more important than the product. I'd only go back and buy from them if Rolo was counseling me on products .. he knows his stuff and the buck stopped with him, he took responsibility. So, if you're going to give BBQG a go, make sure he's working (I think he's off Sun & Mon) and have him be your personal shopper .. he'll give you straight talk and good advice. The five stars are for Rolo .. thanks for saving me hundreds if not a thousand dollars, you rock! read more

Walked into this place looking for Kingsford Competition coals. This place doesn't even carry charcoal. They do carry wood chunks, but the size of the pieces in that they carry are not enough for a cookout. Stay away if you are looking to do real BBQ. All they carry are gas and ceramic grills. Not to mention, no one offered to assist me with anything. They have limited supplies. Not a place to find what you are probably looking for. You are better off going to Lowes or Home Depot. read more

My husband I have been coming to BBQ Galore for years. Parking is always easy with their parking lot. I bought my husband a Large big green egg about 5 years ago, and their customer service was excellent. Today I came in to buy charcoal so my husband can BBQ me up some steaks. I was greeted by two friendly guys and I let them know what I wanted (large bag of big green egg charcoal). While I paid for the charcoal, the other guy grabbed my needed charcoal and put it in my car. Literally me getting this charcoal was quicker than me writing this review. I dont even get this fast of a service for curbside pick up at Chick fil A. Thank you guys for making this errand super quick and pleasant for me, and I am so sorry for not catching either of your names. When we have more mouths to feed, we will be upgrading to the XL big green egg through these guys. Thanks again BBQ Galore. read more

Love this store! Knowledgeable staff and great customer service! We had to return some tools and they made it super easy.

We intend to start construction on our outdoor bbq/entertainment area in March, 2020 so we started researching our outdoor bbq grill, natural gas side burner & wok options this week. We've been to several major appliance stores but they didn't carry Alfresco products, so yesterday, we drove over to Barbeques Galore on Hawthorne Boulevard in Torrance. We were immediately greeted by two sales representatives (Eric Adam and Shig) and I can honestly say that they went above and beyond our customer service expectations. They had several premium grills and accessories on display; however, we were specifically interested in products designed by Alfresco, Twin Eagles and Fire Magic. They were extremely knowledgeable, explained the desirable features of each product and provided us with brochures from all three manufacturers. We are so grateful we made the trip over to Barbeques Galore. The customer service we received (in comparison to the other larger appliance stores we visited) was outstanding! read more

Excellent service from Eric, helped us select the best BBQ for our situation. Highly recommend this business.

We walked in to buy replacement parts for our BBQ. As soon as the salesman found out we weren't buying a new BBQ he didn't give us the time of day, even though we bought our BBQ there. We then went to The BBQ Store just right up the street where we got superior help. read more

The store was nice and if your looking for a grill under a thousand dollars its ok, but you'd probably do better at home depot or costco.. And then if your looking for a nice BBQ that will last, like I was, the quality of the stainless steel used even on the highest end bbq in the store didn't equal to what i found at "The BBQ store" (thats what its called) half a block down the road.. Plus down the road its all american made and warranted for life read more

Went into the store to get my husband a BBQ he has been looking at for four months. Rolo helped me out and they were all sold out - but thanks to his amazing customer service he found one at a store in Pasadena. He went out of his way to help me. Thanks for a great experience and for taking the time to find the one my husband wanted. Excellent store and kind, courteous and great sense of humor, thanks Rolo! Oh and I got a great deal too!!!! read more

WORST CUSTOMER SERVICE EXPERIENCE EVER!!!!! If I could, I wouldn't even give this place 1 star! I walked in with my husband and was not greeted at the door. Walked around for about 15 minutes and finally approached the sales rep ( who had been behind the counter the entire time) and told him that we needed spare parts for our grill. The sales rep basically told us that we should not fix our grill and we should just buy a new one. He would not let us finish our sentences and would talk over us when we tried to explain what we were trying to do with our grill. He spoke to us in such a condescending way that I was appalled at how he was speaking to us - he obviously was not taught his manners. I asked him for his name, which he refused to give. When i reached down to get a business card from the counter he reached over trying to stop me from getting a card. He told me that even if i complained about him, that i would not be able to do anything to him or his job. We then went to the other BBQ store down the street and found everything that we had been looking for. The staff at this store was so nice and helpful. We told the sales manager what happened and he stated that everyone complains about the service from Barbeques Galore. DO NOT WASTE YOUR TIME HERE! read more

Awesome spot for anything BBQ. I get pellets and sauce there but their selection of BBQs and furniture are the bomb.

I also had a great experience at barbeques galore torrance. The shop was clean, the staff was knowledgeable and friendly and they had lots of good stuff in stock, whatever they didn't have, they were more than willing to order for me. I will be visiting them quite often now that I got my dream grill! Thanks to the sales associates, kelly and isaiah! read more

This is the place to go for your BBQ needs! Make sure you talk to Chris, or Rolo. These 2 know everything about BBQing. This place has not only a highly knowledgeable staff, but also great high-end BBQ equipment, and tons of BBQ sauces, rubs, and accessories. Yes, the prices seem high at first glance, but you get what you pay for. If you are looking to spend $200 on a grill that is going to make your meats come out cheap tasting, dry texture, hard-to-chew, without smokey BBQ flavor, which ensures that everyone tasting your BBQ will smile to your face but talk behind your back on how you don't know how to BBQ, then go to Home Depot to buy that $200 grill. Oh, and by the way, you're probably gonna end up buying a newer better grill after a year anyway, based on going to your buddy's house, who DOES know how to BBQ and DID spend $1200 on a real BBQ machine. If you are seriously looking to become a BBQ master and put out good quality food, then you need to go to this store for your BBQ grill. Don't go to a HARDWARE store, BOX Store, specializing in mass distribution of Hardware and Construction supplies... they know nothing about BBQ Grills, except which ones are easiest and fastest to distribute in mass quantities per store on their showroom floor. Chris and Rolo taught me so much about how each of the BBQ lines and grills they carried were selected and manufactured to do the job right. I appreciate all of their advice, professionalism, and patience in teaching me about my grill before spending an investment on my BBQing... Highly recommend you go to this store before you make that purchase, and talk to these guys. read more

I was on my way down to the Dana Point BBQ Championships this past weekend and realized I forgot to bring wood chunks and was missing some ingredients. Came into this shop and they had me covered. Great service! Thank you fellas! read more