After the failure of three appliance repair people and more than 3 weeks of their efforts to repair…read moreour GE Monogram refrigerator, we called Absolute Appliance Services. Their repair technician, Mario , was here for about 20 minutes when he discovered what the problem with our refrigerator was. 40 minutes later our refrigerator was working for the first time in more than 3 weeks. It is now been more than 2 weeks and our refrigerator continues to work properly. I cannot recommend Absolute Appliance Services more highly ! They are true experts, particularly with regard to the GE Monogram refrigerator.

Mario , one of the technicians did a great job checking on my dishwasher temperature…read more Given the heat in Las Vegas, he explained very well the normal thermostat when I run the dishwasher and made sure I have a peace of mind that it is safe to use. Well recommended, great job!

Mixed experience, but it worked out…read more I was heading home to southeast AZ from a job in northwest NV when my wife tells me the dryer finally died--for real this time. After months of "surgery," it was time to send that 2016 Home Depot special to the big laundromat in the sky. Figured everything would be closed by the time I hit Phoenix, so I rolled the dice in Vegas. Fought traffic, made it to the Henderson store around 5:30, missed my aunt (who I recently learned works there) by minutes, but found the exact washer/dryer tower I'd been eyeing--and it was on sale. Score. Mike in the showroom was great--friendly, helpful, easy to work with. Turns out they had exactly one electric unit available at the Craig warehouse. Even better. Paid up, grabbed my free basket, and was told I could pick it up before 7. So I battled rush hour across town... only to arrive at 6:15 and find the place closed at 6, with a freshly taped sign saying so. Not ideal. That said, the warehouse team came through. I walked to another door with humans behind it and explained the situation--that I was just passing through and not coming back anytime soon--and they helped get me loaded up anyway. Got a "for future reference..." (fair enough), but I appreciated them making it happen. Overall: great showroom experience, solid customer service when it counted, and I got a good deal at the perfect time. A hiccup in communication, but a good ending--and a story to go with it.

Great store friendly staff and a great variety of home furnishings and decor from…read moreappliances,furniture, and game room accessories. 09072026. Today picking up a little something on this beautiful Labor Day Sale.

Our 2 year old Samsung dishwasher is giving us issues. Found Roman via Yelp. Very professional,…read morevery thorough, very honest. Though our dishwasher seems to have a software gremlin issue going on and was not fixable, Roman worked diligently to try and determine if the problem was something he could address. Highly recommend and would use again.

Outstanding customer service and quality of work! Would highly recommend this company for anyone…read moreneeding service.

The tech manager Chris and tech lead Alejandro are great! Very friendly, reliable they answer your…read morequestions, arrive on time and even call you when they are on their way I have used their services several times for a couple years now and always come back for them! Great job guys!

Came out to replace ice maker in sub zero. Did the work. Have been trying to reach them as it has…read moredone nothing but leak and freeze excess water in the freezer drawer making it unable to open. I keep calling and only get their call in center. Can never reach the actual Henderson location. Never use this service!!!!! The answering group is awful and unhelpful and they lie about their ability to transfer you to the location. Mr. Appliance is now a Neighborly Company. They are the most Un-Neighborly. DO NOT USE! Yelp others!

Fantastic Experience with Duran!…read more On Saturday, October 3, 2026, I visited the Best Buy store in Henderson to purchase two Ring camera batteries and a wall unit that my technician, Brian Vaugh, had recommended. Duran assisted me at checkout and was incredibly helpful while ringing up my items. While there, I mentioned that I am looking to buy a 55" flat-screen TV in the near future. Duran took the time to recommend Samsung and even printed out a product list for us to review at home. Duran's helpful, patient, and knowledgeable service made my shopping experience excellent!

We were able to come in and right away find what we needed because we asked an employee and he knew…read moreexactly where the item was. This honestly was the quicker Best Buy trip I've ever made. There were also several options to choose from with different price points.

Sonia in the plumping section was super helpful and patient - explaining what she thought the issue…read morewas and how we should solve it. She had great customer service. Thank you so much for your help!

This store has everything! Everything except the viral sold out mini Home Depot bucket I came for…read morehaha. Worker said they got 400 and sold out in two days so I will be back again. I planned on using it to put gift cards and trinkets in and mini succulents or as shot glasses. In the meantime bought some batteries, new ginger apple Red Bull, and some nice plants for work presents. Workers are always helpful and know exactly what aisle everything is which is impressive. During the winter holiday, they've got the viral Grand Duchess Christmas tree in 7' and 9' feet that I hope to buy one day. The twinkle micro lights are heavenly. They also have cute rosemary bush trees shaped in Christmas shape and tons of poinsettias!

We had a few repairs around the house (broken oven, light switch, electrical socket) and Eli took…read morecare of each of them. He explained what he needed to do, secured the necessary parts, and quickly completed each repair. He was prompt, pleasant, and the prices were fair. We will definitely call him the next time we need a repair.

I needed an igniter replaced on our oven. Based on Yelp reviews, I called Green Valley Home…read moreSolutions and Eli answered right away. He set an appointment with me for the next day and was right on time! He was very personable and professional even taking time to pet my dog. Eli had the oven disassembled, parts replaced, put back together and tested, working correctly just inside an hour at a reasonable price. He takes just about any payment method and I also found out he was a fellow Marine Veteran. I was very happy with the whole experience and highly recommend Eli. He is super squared away, and I'll be using him again when needed!

I read the poor reviews everywhere, but I thought I'd be ok because it's Best Buy and "surely I'll…read morebe ok" I was wrong. Same terrible experience. They told me to "order early" so that I'd have my appliances held for when I'm ready to have them delivered. 4 months later I'm still living in a house with no appliances. No help from them, they say it's out of their control, but they clearly gave my appliances to another order that was ready to install. Very disappointed in them telling me to order early to avoid the exact situation that I'm now in, but now they've got over 10k of my money.

Just had an install of new Viking appliances bought at Best Buy Hammond Road Atlanta GA. Sent…read moresomeone out that did not get the correct measurements, made install take another week. Microwave trim get did not fit and manger of appliances sends me a link to order another trim kit. This was their responsibility and now want me to look for the correct one? Clocks like I need an attorney if this does not get corrected in a few days. STAY AWAY. Installers were very good though, they are the only reason anything fit. Store, not so helpful.

I initially had a frustrating experience with Elite Pro Appliance Repair Services through American…read moreHome Shield. My stove stopped heating past 350 degrees, and the technician's diagnosis "that the membrane was damaged from "excessive heat" rather than normal wear and tear" felt unsupported given that I had photographic evidence from my 2021 and 2025 home inspections showing the panel's appearance had never changed. I felt my evidence and concerns were being dismissed. However, I'm updating my review because the owner personally reached out to me to discuss the situation. she listened, took my concerns seriously, and committed to making it right by covering the repair. That kind of accountability and customer care goes a long way. While the initial experience was rocky, the owner's willingness to step in and resolve the issue speaks well of the company's integrity. I appreciate businesses that stand behind their customers when it counts. Hopefully this is a sign of the service others can expect going forward. To add to that, this is the only company with great reviews AHS has in their vendor list. If you get them you are lucky. If they were not one of the verndors, I was going to cancel my home warrenty. Why pay for warrenty that you can never use when you need it.

They had promised me they would be here at 8am sharp. They showed up at 905am as I was leaving to…read moretake my daughter to school. I told the technician I was walking out the door and I would be back in just a few minutes as her school is just around the corner. He didnt say anything and started walking away. I asked what he was doing and if was going to say something. Hwe said something came up and he had to leave. I asked what came up and he said "something personal". One minute he is putting his booties on to come in my house and the next after I said he was late and I would back in just a few minutes he suddenly had "something personal" come up. I find this behavior very unprofessional and inappropriate. My time is valuable. I took time to be here for you and you were late. The least you can do is wait ten minutes for me to return.

Rang and asked whether they carried Navien parts for a tankless water heater. Firstly the woman…read morethat answered didn't understand my question - all along there was someone listening in the background because I could hear him asking her questions to ask me. In the end it became a stupid three way conversation only to be "we sell wholesale only contractors". A complete wasted of time asking me questions but when I asked, they had no idea nor seemed to even consider advising me whether they had the parts in shop in order for my contractor to order. Absolutely pathetic customer service. I will ensure my contractor does NOT give them any business.

I went to work for AC/LV and that's were we are getting all our supplies and when you order you get…read morethem the next day