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    Five Star Appliance Services

    5.0 (41 reviews)
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    Response time

    10 minutes

    Response rate

    100%

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    3 months ago

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    2 hours ago

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    14 hours ago

    Quick response. Outstanding service and fair pricing. Will definitely use this company again in future.

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    12 days ago

    Roman was great. He did a great job and my oven was fixed and his price was reasonable.

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    2 months ago

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    3 months ago

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    3 months ago

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    1 month ago

    Outstanding service and great value for the price! Arrived right on time and the work performed was excellent.

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    3 months ago

    Roman came out. Took care of my dishwasher it's running great right now. Thank you great service and a great price.

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    5 months ago

    Business owner information

    Photo of Roman N.

    Roman N.

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    6 months ago

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    6 months ago

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    2 months ago

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    10 months ago

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    9 months ago

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    4 months ago

    Roman was great. Very professional and answered all my questions. I would gladly use 5 Star again.

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    1 year ago

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    1 year ago

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    1 year ago

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    6 months ago

    Roman was on time and expedient in diagnosing and fixing my dryer. And customer service was A+.

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    6 months ago

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    1 year ago

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    10 months ago

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    1 year ago

    Roman quickly found the source of the smell in my kitchen! He was knowledgeable, professional and genuinely kind. I will use again.

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    1 year ago

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    2 years ago

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    1 year ago

    Recommend 100%. Roman is great...knowledgeable, honest, fair. No need to look further .

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    2 years ago

    Great service ..fast and honest ! Owner Roman is very knowledgeable . Call them when you need service on your washer , dryer or fridge

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    2 years ago

    Roman fix my fridge good... Roman its good guys.... His honesty guy straight to the point the problems

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    2 years ago

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    2 years ago

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    2 years ago

    Roman came out the very next day and fixed my dryer in just a short time very enjoyable young man and did a great job

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    Page 1 of 2

    Ask the Community - Five Star Appliance Services

    Review Highlights - Five Star Appliance Services

    “Just have Roman check my appliances, he give honest opinion and all the pro & cons for repair and replace.”

    Mentioned in 32 reviews

    Read more highlights

    Cold Flex Era Appliance - Preventive maintenance

    Cold Flex Era Appliance

    (21 reviews)

    I cannot recommend Cold Flex Era enough. Our oven display went out the week before Christmas. I…read moremade an appointment and besides showing up on time (yes, this is Las Vegas), Viktor came on the SUNDAY before Christmas! He quickly diagnosed the problem and said he had the needed part in stock. What? Not a wait for weeks?! Viktor returned the next day, on time, and quickly installed a new board that was needed. I was back in cooking business right away. Viktor was incredibly professional, polite and very personable. While I initially thought his quote was high, he was competitive with other repair companies. It's the new normal and still cheaper than having the replace an appliance. I will use him, again, and I highly recommend. Thank you, Viktor and Happy New Year!

    WORST COMPANY EVER CANNOT BE TRUSTED TO COMPLETE THE WORK REPAIRS THEY START…read more Viktor was paid to do a job of repairing a stove. Parts were purchased, and the process was started on 9 September 2025. Around december ofter many calls to please complete the work and set the temperature settings, Viktor quit and has not returned to date to finish the work. I have made dozens of calls and messages to him, and he ignores every call and message and does not respond. He has abandoned this project, which is the reason I am writing this review, because he does not deserve any good reviews. This is what he was paid and has not returned to remedy the problem I would never ever pay him in advance to purchase parts, as he cannot be trusted. Your invoice from Cold Flex Era Hi Mervyn, Thank you for choosing Cold Flex Era. Please see attached invoice due upon receipt. Invoice Number: #671 Service Date: Sep 09, 2025 Customer Name: Mervyn Kahn Service Address: 51 Skybird Court, Las Vegas, NV 89135 Services qty unit price amount Oven thermostat 1.0 $682.11 $682.11 Overload relay 1.0 $281.26 $281.26 Knobe 1.0 $163.20 $163.20 Labor 1.0 $169.00 $169.00 Igniter 1.0 $163.22 $163.22 Dairy module Viking Fridge 1.0 $362.23 $362.23 Labor 1.0 $149.00 $149.00 Subtotal $1,970.02 Total job price $1,970.02 Amount Due $1,770.02 Paid At this point, I cannot recommend this company, and especially VIKTOR

    Starship Hubskyi

    Starship Hubskyi

    (36 reviews)

    I am beyond frustrated with the service--or lack thereof--provided by this company. My dishwasher…read morehas been out of commission for 2.5 weeks, and after multiple visits and hundreds of dollars, it is still not working. The entire experience was a disaster from the start. The technician failed to show up on time for the initial appointment. When he finally arrived and performed the "repair," he actually managed to break the drain line. This required a follow-up visit, which only added to the downtime and my growing frustration. To make matters worse, after paying $275 for what I thought was a completed fix, I realized the unit still wasn't functioning. When I reached out to the company to resolve this, I was told it would cost an **additional $275** on top of what I had already paid. When I questioned this, the administration was incredibly unprofessional. The admin became rude and dismissive, claiming they were giving me a "40% discount"--which felt like a slap in the face given the machine was never fixed to begin with. They even had the audacity to tell me it was "my fault" for not checking the technician's work more thoroughly while he was there. It is not the customer's job to perform quality control on a professional repair. Now, I am back at square one, out $275, and having to figure out a new issue caused by their incompetence. I strongly advise staying away from this company. Save your money and your sanity; go with someone who is punctual, skilled, and actually values their customers. **Will not recommend.** Update. Now 4/19 the dishwasher is completely stuck in heavy cycle and not starting at all. You can say all you want about your "professional repair", but at this point it's easier to get a new dishwasher than keep paying for every part to be replaced at extra cost. The technician had to comeback several times over 2.5 weeks and it's still broken. I reached out to your technician initially to request additional repair but asked for another person since the first guy who fixed my fridge awhile back did a great job. I started receiving messages from another person who never introduced himself and was extremely unprofessional, texting me rude messages and at this point I don't feel safe using you at all.

    Came quickly to check out a problem with my washer. The technician was friendly and went straight…read moreto work. Within a few minutes he was able to diagnose the issue and gave me recommendation on what I should do. I didn't feel he tried to oversell me and I thought he was really reasonable and honest in his advice. Although I didn't need them to return, I would use this company again in the future for appliance repair.

    Fuse HVAC & Appliance Repair Las Vegas - HVAC Install/ HVAC Installation/Hvac repair/AC repair/AC installation/Commercial HVAC/Commercial Refrigeration

    Fuse HVAC & Appliance Repair Las Vegas

    (92 reviews)

    Southeast

    Fuse was great, Andre provided great customer service and was very knowledgeable- he answered all…read moremy questions and gave great tips for future prevention. I really appreciate how quickly they were able to fit me into their schedule, and deliver great service. I will certainly use them again, and recommend them to anyone looking for great value contractor!

    was very very satisfied with this service and would recommend this business to anyone! my samsung…read morebespoke washing machine and samsung dishwasher were both not working. andre was very professional and kind, he is very thorough in explaining how they work normally and the parts that werent working. they also work with oem parts which have a one year warranty. $50 for the consultation but since i went through which the service, it was waived. most places seem to have this but $50 was the cheapest option i found! he was really transparent about the problem with my washing machine, which was that he needed help taking down the stacked unit. many other companies would charge a lot for the manpower, which is true since even contracted companies with samsung would not deal with my stacked unit. luckily i had two guys in my family who could help, which is great. andres transparency was really nice and i dont know how many companies would have offered that option instead of trying to charge the additional manpower. it was $140 for the part, $180 for the labor. he let me know that the dishwasher job was actually relatively easy and that since my dad had already fixed another thing on it, he would likely be able to do it too. he showed me the name of the part and where to get it from! on service day he let me know his eta, and immediately got to work. he is fairly clean and works pretty quiet. andre got the job done in about 2 hours. the service was very professional and organized and i would gladly use them again!

    Five Star Appliance Services - homeappliancerepair - Updated October 2026

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