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    Cold Flex Era Appliance

    4.2 (21 reviews)
    Closed • 7:00 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    75%

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    Recommended Reviews - Cold Flex Era Appliance

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    9 months ago

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    Viktor F.

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    4 months ago

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    11 months ago

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    Viktor F.

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    1 year ago

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    Viktor F.

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    1 year ago

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    Viktor F.

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    1 year ago

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    Viktor F.

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    1 year ago

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    Viktor F.

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    1 year ago

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    Viktor F.

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    1 year ago

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    10 months ago

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    Viktor F.

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    2 years ago

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    Viktor F.

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    2 years ago

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    Viktor F.

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    2 years ago

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    Viktor F.

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    2 years ago

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    Viktor F.

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    2 years ago

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    Anastasia K.

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    2 years ago

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    Viktor F.

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    1 year ago

    he replied quickly. he make a diagnosis on on freezer, but we decided not too push the repair. thank you for you time!

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    Viktor F.

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    2 years ago

    Very honest and professional! Would recommend. Came and checked out my washer. Over all the service was great.

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    Anastasia K.

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    2 years ago

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    Anastasia K.

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    2 years ago

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    Viktor F.

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    2 years ago

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    Viktor F.

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    Ask the Community - Cold Flex Era Appliance

    Review Highlights - Cold Flex Era Appliance

    “Scheduling was fast and easy, Viktor was on time and got my dryer working in less than 20 minutes for a great price.”

    Mentioned in 7 reviews

    Read more highlights

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    Fuse HVAC & Appliance Repair Las Vegas - HVAC Install/ HVAC Installation/Hvac repair/AC repair/AC installation/Commercial HVAC/Commercial Refrigeration

    Fuse HVAC & Appliance Repair Las Vegas

    (92 reviews)

    Southeast

    Fuse was great, Andre provided great customer service and was very knowledgeable- he answered all…read moremy questions and gave great tips for future prevention. I really appreciate how quickly they were able to fit me into their schedule, and deliver great service. I will certainly use them again, and recommend them to anyone looking for great value contractor!

    was very very satisfied with this service and would recommend this business to anyone! my samsung…read morebespoke washing machine and samsung dishwasher were both not working. andre was very professional and kind, he is very thorough in explaining how they work normally and the parts that werent working. they also work with oem parts which have a one year warranty. $50 for the consultation but since i went through which the service, it was waived. most places seem to have this but $50 was the cheapest option i found! he was really transparent about the problem with my washing machine, which was that he needed help taking down the stacked unit. many other companies would charge a lot for the manpower, which is true since even contracted companies with samsung would not deal with my stacked unit. luckily i had two guys in my family who could help, which is great. andres transparency was really nice and i dont know how many companies would have offered that option instead of trying to charge the additional manpower. it was $140 for the part, $180 for the labor. he let me know that the dishwasher job was actually relatively easy and that since my dad had already fixed another thing on it, he would likely be able to do it too. he showed me the name of the part and where to get it from! on service day he let me know his eta, and immediately got to work. he is fairly clean and works pretty quiet. andre got the job done in about 2 hours. the service was very professional and organized and i would gladly use them again!

    Starship Hubskyi

    Starship Hubskyi

    (36 reviews)

    I am beyond frustrated with the service--or lack thereof--provided by this company. My dishwasher…read morehas been out of commission for 2.5 weeks, and after multiple visits and hundreds of dollars, it is still not working. The entire experience was a disaster from the start. The technician failed to show up on time for the initial appointment. When he finally arrived and performed the "repair," he actually managed to break the drain line. This required a follow-up visit, which only added to the downtime and my growing frustration. To make matters worse, after paying $275 for what I thought was a completed fix, I realized the unit still wasn't functioning. When I reached out to the company to resolve this, I was told it would cost an **additional $275** on top of what I had already paid. When I questioned this, the administration was incredibly unprofessional. The admin became rude and dismissive, claiming they were giving me a "40% discount"--which felt like a slap in the face given the machine was never fixed to begin with. They even had the audacity to tell me it was "my fault" for not checking the technician's work more thoroughly while he was there. It is not the customer's job to perform quality control on a professional repair. Now, I am back at square one, out $275, and having to figure out a new issue caused by their incompetence. I strongly advise staying away from this company. Save your money and your sanity; go with someone who is punctual, skilled, and actually values their customers. **Will not recommend.** Update. Now 4/19 the dishwasher is completely stuck in heavy cycle and not starting at all. You can say all you want about your "professional repair", but at this point it's easier to get a new dishwasher than keep paying for every part to be replaced at extra cost. The technician had to comeback several times over 2.5 weeks and it's still broken. I reached out to your technician initially to request additional repair but asked for another person since the first guy who fixed my fridge awhile back did a great job. I started receiving messages from another person who never introduced himself and was extremely unprofessional, texting me rude messages and at this point I don't feel safe using you at all.

    Came quickly to check out a problem with my washer. The technician was friendly and went straight…read moreto work. Within a few minutes he was able to diagnose the issue and gave me recommendation on what I should do. I didn't feel he tried to oversell me and I thought he was really reasonable and honest in his advice. Although I didn't need them to return, I would use this company again in the future for appliance repair.

    Elite Pro Appliance Repair Services

    Elite Pro Appliance Repair Services

    (185 reviews)

    I initially had a frustrating experience with Elite Pro Appliance Repair Services through American…read moreHome Shield. My stove stopped heating past 350 degrees, and the technician's diagnosis "that the membrane was damaged from "excessive heat" rather than normal wear and tear" felt unsupported given that I had photographic evidence from my 2021 and 2025 home inspections showing the panel's appearance had never changed. I felt my evidence and concerns were being dismissed. However, I'm updating my review because the owner personally reached out to me to discuss the situation. she listened, took my concerns seriously, and committed to making it right by covering the repair. That kind of accountability and customer care goes a long way. While the initial experience was rocky, the owner's willingness to step in and resolve the issue speaks well of the company's integrity. I appreciate businesses that stand behind their customers when it counts. Hopefully this is a sign of the service others can expect going forward. To add to that, this is the only company with great reviews AHS has in their vendor list. If you get them you are lucky. If they were not one of the verndors, I was going to cancel my home warrenty. Why pay for warrenty that you can never use when you need it.

    They had promised me they would be here at 8am sharp. They showed up at 905am as I was leaving to…read moretake my daughter to school. I told the technician I was walking out the door and I would be back in just a few minutes as her school is just around the corner. He didnt say anything and started walking away. I asked what he was doing and if was going to say something. Hwe said something came up and he had to leave. I asked what came up and he said "something personal". One minute he is putting his booties on to come in my house and the next after I said he was late and I would back in just a few minutes he suddenly had "something personal" come up. I find this behavior very unprofessional and inappropriate. My time is valuable. I took time to be here for you and you were late. The least you can do is wait ten minutes for me to return.

    Appliance Repair Experts - Samsung counter depth refrigerator freezer

    Appliance Repair Experts

    (345 reviews)

    Northwest

    Had the greatest experience with our technician, Nick, he quickly diagnosed two issues we were…read morehaving: a leaky ice maker in our LG fridge/ freezer; and a bad water pump on our LG clothes washer. He had the pump stocked on his truck and installed it in under a half hour! He also got the replacement ice maker on order and I'm looking forward to him returning to install it. Nick was professional, courteous and quite friendly. Thanks ARE and especially Nick! With four people in our home, a downed washer would be a nightmare, only sweet dreams for us tonight

    I called a technician to repair my GE front-load washer and asked for an estimated repair cost…read morebefore scheduling the visit. I was told it would likely be around $150-$200. However, when the technician arrived at my house, they quoted $550 for the exact same issue I had already described over the phone. If I had been told upfront that the repair could cost this much, I would not have scheduled the appointment. Because I declined the repair, they still charged me a $100 inspection fee. This experience was very disappointing due to the lack of transparency about the pricing. Clear and honest estimates should be provided before sending a technician so customers can make an informed decision. For your information, I did called GE before calling these tech, the extended warranty is $350 to cover everything. My GE washer is front load purchased by 2022.

    Cold Flex Era Appliance - homeappliancerepair - Updated October 2026

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