I needed an igniter replaced on our oven. Based on Yelp reviews, I called Green Valley Home…read moreSolutions and Eli answered right away. He set an appointment with me for the next day and was right on time! He was very personable and professional even taking time to pet my dog. Eli had the oven disassembled, parts replaced, put back together and tested, working correctly just inside an hour at a reasonable price. He takes just about any payment method and I also found out he was a fellow Marine Veteran. I was very happy with the whole experience and highly recommend Eli. He is super squared away, and I'll be using him again when needed!

I needed to get some exterior light fixtures installed and searched Yelp for a reliable, nearby…read morehandyman. I saw Eli's Yelp Guarantee and felt reassured to try someone new. I contacted Eli through the app and he responded quickly and was detailed and well-spoken. I was very impressed with his professionalism. Once we agreed on the items, pricing, and schedule, he even sent a calendar invite. Eli arrived on time, ready with his ladder and tools. He is clean and takes pride in his work and is careful with my home. I really appreciated that he let me talk and explain what I needed. He was efficient and completed 4 exterior light fixture installs, and a ceiling fan/light install on the rear patio. Everything works well and I feel confident in Eli's craftsmanship. We discussed future work and I'm happy to have found Eli to service my Henderson home with minor repairs (especially those that require a ladder).

They came out found the problem. Got the part and fixed the refrig. Reasonable priced, fast and…read morecompetent. Would use again.

Tried to get them to home to install dishwasher panel on GE dishwasher. Quote $149. Never showed up…read moreor contacted me, 4 hour window 8am-12noon. Then, called they said since I had the parts already, it would be $249 to install. I said erase my record, delete my account records, and never contact me again. This business is a ripoff. Do not trust anything they say.

I initially had a frustrating experience with Elite Pro Appliance Repair Services through American…read moreHome Shield. My stove stopped heating past 350 degrees, and the technician's diagnosis "that the membrane was damaged from "excessive heat" rather than normal wear and tear" felt unsupported given that I had photographic evidence from my 2021 and 2025 home inspections showing the panel's appearance had never changed. I felt my evidence and concerns were being dismissed. However, I'm updating my review because the owner personally reached out to me to discuss the situation. she listened, took my concerns seriously, and committed to making it right by covering the repair. That kind of accountability and customer care goes a long way. While the initial experience was rocky, the owner's willingness to step in and resolve the issue speaks well of the company's integrity. I appreciate businesses that stand behind their customers when it counts. Hopefully this is a sign of the service others can expect going forward. To add to that, this is the only company with great reviews AHS has in their vendor list. If you get them you are lucky. If they were not one of the verndors, I was going to cancel my home warrenty. Why pay for warrenty that you can never use when you need it.

Reply to the owner; Response to Ronald M., Business Owner of…read moreElite Pro Appliance Mr. M., Thank you for your response, although it contains several factual inaccuracies that need to be addressed immediately. The technician, Danny, spent barely three minutes looking at the washer. He did not dismantle anything nor did he "check your unit thoroughly" as you claim. He simply looked at the machine and then left, which is why I immediately had to chase down AHS for any information--because Danny refused to give any details and did not even wait to locate the model or serial number on the appliance. Your assertion that "the inspection revealed damage consistent with overloading or misuse, which unfortunately falls outside of what the home warranty plan covers" is, therefore, a claim based on a non-existent inspection. This appears to be a convenient way to immediately deny the warranty claim. I am aware that home warranty companies like AHS often only pay a low, flat fee to contractors, regardless of the actual cost of a large repair or replacement. It seems the moment the diagnosis pointed to a major, costly issue, you decided to extract an additional $180 from me by falsely claiming "overloading" to offset the loss you would incur from AHS's low payout. This isn't just poor customer service; it has all the hallmarks of a shady business practice. You were assigned by AHS, charged me a $125 service fee, and then manufactured a false reason for denial simply because the repair was too expensive for your business model. I will be reporting this incident--including the false claims, the ignored call-back requests, the broken Google Voice communication, and the attempted additional charges based on a fraudulent "inspection"--to the Better Business Bureau, and any relevant consumer protection agencies. I require a full refund of the $125 service fee you charged, as the service performed was a three-minute cursory glance followed by a fabricated diagnosis that wasted my time and money.

Customer service of the highest order. We used this service a year ago for a problem we had with…read moreour dryer. Fast forward close to a year later and our dryer just stopped drying clothes properly. When I called again for their service. The owner suggested I disconnect the dryer from the vent duct and that if the heating worked properly that I would need to call a vent duct company. He helped to fix our stop without costing us a dime. That is the old fashioned customer service I knew when Ai was younger and it's refreshing to see it still alive. If you need appliance repair give them a call. They will take care of you! A-1 all the way.

Very impressed with this company! Our oven hinges needed to be replaced. All texts were returned…read morepromptly and an appointment was easily made, occurring in a few days. Vioriel arrived on time, completed the repair expertly and quickly. He was professional and knowledgeable and provided valuable info regarding a needed dishwasher repair, too. And finally, he was reasonably priced. I will definitely use his company again.

The service was quality service. I brought in a Dirt Devil vacuum to be serviced and it was ready…read morethe next day. John and his mom were very professional with the service and they had a great customer service. I give them a 10 out of 10. And the price was reasonable also.

My Bissell vacuum cleaner broke down and wouldn't work anymore so I took it to be repaired at this…read moreshop. It looks like they also sell vacuums as well and other accessories or cleaners. Turns out the vacuum was clogged and they unclogged it and I was able to pick it up within a few days. The couple that run the store are very nice and professional.

I absolutely love going to buy low appliances for my used appliances they cater to what u need set…read morebacks of course doesn't even home Depot have set backs. They make it right they have shown me time n time again I can trust the process they deliver and always make things right if something goes wrong...

I bought a stainless steel Whirlpool side by side refrigerator from Buy/Low Appliance and saved…read more$900. The delivery and setup was free. The delivery was prompt and I couldn't be happier.

This is part two to my previous review. After diagnosis by…read moreBrock, the AFC home warranty program required him to submit his findings for repair/replace. He recommended repair. He turned info in to AFC and they said due to the dishwashers age (6 years) they would only authorize $208 dollars for repair or the same amount toward replacement. So I chatted several times with Melony about the pros and cons on continuing to repair (another $250ish) or just biting the bullet and buying a new one. Her and eventually my philosophy was that they could repair the electronic guts, but chances are the heating element or pump or something else would die and be hastened by our wonderful hard water. So in essence, she talked me out of further service with them and obviously less fees. Now I call that an honest and professional approach. They could have talked me into the repair, and my machine could have died again from something else fairly soon and then more money down the drain. So even though I had to order and pay more than I was anticipating, working with them was the right way to go.

Absolutely awesome. They fix my dishwasher the fitst time. Don't waste your time with Appliance…read moreGuard Pro Inc: They came out 3 times and still my dishwasher didn't work.

I would not use this " company." The tech came in his personal car with just a drill. He had no…read moreaccess to parts because it was Saturday ( not aware of parts stores not open on Saturday's). He said he would be back on Monday but I wound up having to track him down on Monday ( pretty sure he was still sleeping when I called him) he finally shows up and he brings the wrong part. Says I'll be back in 40 minutes and an hour and a half later he shows back up. I paid 200 up front and he wanted another 125 after he finished. I tell him I think because he first cannot get the part and then brings the wrong part and then leaves me waiting half the day he should work with me on the balance. He leaves without finishing the job, my fridge ice maker is still not working.

From the owner: We have 10 years experience in Appliance Repair same day service professional technician we repair…read moreany brand of appliances and affordable prices you can reach us 24/7

Ken is Amazing! Like most folks- I have a warranty through…read moreAHS. I looked up the reviews here first, and they were not great. I did it anyway because they could come out the next day (my gas oven was out). Ken fixed it the SAME day, and gave me EXCELLENT advice on my frig as well. Highly Recommend- Especially if Ken is coming out. Thanks Ken!

Very unprofessional and inconsiderate! Took the morning off for a scheduled appointment. Repair was…read morea no show no call. They answered the phone after several failed attempts, then they had the nerve to give me an attitude and hung up on me. I'd rate them a zero if I could.

The nerve of this place..... I called, and simply asked if they repair range hoods in the brand…read morename Broan, and the guy that picked up said "no ma'am," but said it quite snarky, and then before I knew it he hung up on me! I had yet to ask about my GE refrigerator that needed repair, but I guess he didn't want that business either... Now trying to call back and he won't pick up the phone. Says a lot. ZERO stars if I could