I've used them twice now, two different teams. They do a pretty decent job. Friendly, professional,…read morecompetent.

I really wanted to keep using this service, but I had to fire them today after yet another…read morescheduling frustration. I've used them for both regular house cleaning and a move-out clean. On the positive side, the cleaning itself is decent, and the ladies who come to the house are always very nice and respectful. However, their punctuality and communication are major issues. They are consistently late - often upwards of 30 minutes. What makes it incredibly frustrating is the complete lack of proactive communication. They will wait until the exact time they are scheduled to arrive to tell me they are running behind, or they will say they are showing up "soon" and then take over half an hour to actually get here with absolute radio silence in between. This has wasted my time on several occasions and forced me to push back my own plans while waiting around for them to show up. If you have a completely wide-open schedule and don't mind waiting around, their cleaning is fine. But if you value your time and expect basic professional communication regarding ETAs, I highly recommend looking elsewhere.

ALF did a thorough job cleaning my rental. They took their time and cleaned every corner of the…read morehome.

The ladies from ALF Professional Cleaning did an absolutely fantastic job cleaning our house. I…read moregave short notice for a next day service and they were able to work me into their schedule. They came and worked for several hours and the job they did was worth every single penny. They cleaned areas of the house that hadn't been touched in such a long time and left them spotless. Would definitely recommend them and hire them again.

Love this company. We have used a few but this is by far our favorite. They are flexible with…read moretiming, punctual, friendly and they clean the house thoroughly. Absolutely recommend.

This is the first time in my life I had ever scheduled an ongoing cleaning service, and they were…read morevery helpful and accommodating to my schedule. When they first arrived at our place, I was blown away by their thoroughness and care that they put into our home. Claudia and Esteban did such a fabulous work, it's almost like moving in all over again. Needless to say, we are very happy with the service and will continue using them.

We've only had one deep cleaning so far but we're looking forward to regular monthly cleanings…read more Glenda is responsive over text and the cleaners were friendly, professional, and efficient. The most impressive thing of all is that they managed to clean our kitchen hood. We rent and when we moved in six years ago it was already dripping grease, it was so gunked up (like, it was literally coming out of the light and fan switches). We hired cleaners when we first moved in but they looked at the hood and said it couldn't be done, so ever since we never bothered to clean it or look into getting it cleaned. I didn't mention the hood to the Magic Hands cleaners and assumed they would also skip it like the previous cleaners, so my jaw hit the floor when they showed it to me after they had finished the house. All the grease was gone! We don't have grease dripping down onto the counters anymore! I'm so embarrassed we've been living like this for the last six years! So a huge thanks to Magic Hands for showing us we don't have to live in filth

Pros: great communication, good service reasonable price…read more I've had the chance to work with Glenda and her team for 3 appointments now. Each time, they have come on time and have done a great job cleaning my apartment. I found pricing to be straightforward and reasonable. They have also made sure to have at least two staff cleaning the apartment so that my 1100 sq apt is usually done in less than two hours. Would definitely recommend them as a good option for house cleaning in the Berkeley area.

Karina is so good at what she does! Very professional and easy to talk to. She moves from room to…read moreroom with a fury, and keeps it up for hours! I don't know how she does it. Also huge plus: if you want chat with her while she cleans, she's very fun and interesting to talk to, but if your not in the mood to chat, she's doesn't take it personal, she just pops in some headphones and gets to work. So glad I found her!

Karina is fab! There's nothing like coming home to a sparkling clean home. My pets love her too…read more It's the best and so worth the spend.

Meirilene did a awesome job of making everything look so clean & neat. I truly appreciate the…read moreeffort & care that they put into every inch of our home. The length of time was great. Makes the maintenance for me sooo much easier. I have every intention of retaining their services. Thank you so very much.

Very prompt timing! Meirilene and company did an amazing job!! They were super fast and efficient!!…read moreThank you so much!

Used them for a move in cleaning service. They did a great job and were very thorough in their…read morecleaning.

Oh boy. Where do I even start. Scheduled a move out clean for my 1 Bedroom 1 Bathroom apartment,…read morewith a small patio. About ~900 sqft. They arrived 3 hours late and had terrible communication throughout -1pm appointment -1:30 he says they're on the way -1:45 he says they're an hour away -3:00 I text him as they haven't arrived yet -3:30 he says they're parking -4:00 the cleaners finally arrive, 3 hours late -6:00 they're done When I brought up my obvious dissatisfaction with this, he didn't respond until the next day where I was offered $20 off. I value 3 hours of my time at more than $20. If he had said from the start "Hey they are running late", I could have gone and done something else. But they were always "Just right around the corner" so I didn't want to leave and miss them. Also, he said the cleaners "Didn't find a parking lot". The entire outside of the building is a parking lot. The apartment looks more like a hotel. Note the timestamps on the messages I attached. Do not recommend.

Very kind and fast service. I needed my pool room bathrooms cleaned. Someone showed up with their…read moreown cleaning materials and did a thorough job. Pricing was fair too.

Fina & team did a wonderful job. They were on time and delivered on commitment. Focused and…read moredisciplined. Good communication. This was a move in-out work and the house is a 6 BR / 3 B. Great job Fina. Thanks!