The ladies from ALF Professional Cleaning did an absolutely fantastic job cleaning our house. I gave short notice for a next day service and they were able to work me into their schedule. They came and worked for several hours and the job they did was worth every single penny. They cleaned areas of the house that hadn't been touched in such a long time and left them spotless. Would definitely recommend them and hire them again. read more

I know what my floors feel like when freshly mopped, they were not mopped. I asked them what they did to mop she showed me a 4x4 rag. I told her I wanted it mopped with a mop - they didn't have one! I gave them mine and told them I wanted my floors wet. They hardly dipped it in water so I knew I would have to remop when they left. They also wore shoes in the house the whole time. I don't even wear shoes in my house it's filthy! I remopped my downstairs alone and this was the color of the bucket when I was done - BLACK. Easy to say I will not be using them again. So disappointing Responding to the owners response - the team did NOT clean it three times that you claim. They wiped over it once if that with a 4x4 rag. My mop was not filthy so making false accusations wouldn't be ethical. We have cameras if you'd like to review them let me know I can post them on here ;) read more

This review is for carpet cleaning only. I got several quotes for carpet cleaning and decided to go with ALF because they were more affordable and had good reviews. Unfortunately I do regret this decision. There were several large spot stains left by former roommates that ALF was unable to get out of my carpet, which is unfortunate but understandable as those stains were quite old. What is not fine is that they ended up leaving many brownish splotchy stains on my upstairs carpet that were not there before! My upstairs carpet looks so much worse than before the cleaning. The upstairs carpet texture also felt "crunchy" after the cleaning, like there was chemical residue left in it. The cleaning also somehow surfaced a brown stain in the master bedroom carpet that was not there before. The service was also very meh. They missed their first appointment and did not even notify me until I asked about it and rescheduled to a different day. It ended up working out in my case, but might be inconvenient if you're taking off work or if you moved all the furniture already in anticipation of them coming. When finished, the techs told me the carpet would take 7-10 hours to dry when they left, but it actually took 24-48 hours. The techs also dumped DIRTY CARPET WATER ON MY LAWN?? Leaving large hunks of carpet fibers on the grass?? Excuse me. You could dump it somewhere where it might not kill a lawn. When contacted about the stains they left behind, the lady scheduled a free follow up (which again had to be rescheduled) and assured me that these were shampoo residue stains that could be removed. The techs came out again and spent 2 more hours working on the stains. I do appreciate the service, and feel bad for how much time and effort the techs spent but... it did absolutely nothing! The ugly stains are still there. They told me to pull the curtains and not to let the sun shine on it while drying, which I did, and also blew giant fans at the carpet to help it dry faster... nope, still splotchy and crunchy all over. The only reason I gave 2 stars instead of 1 is because the downstairs carpets do seem mostly OK (except the new stain in master bedroom) and feel cleaner than before, and because they did schedule a follow up very quickly. But personally, I would never use this company again. Here's to hoping their other cleaning services are better than their carpet services. Take heed. read more

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Had a long overdue cleaning needed for the carpet and ALF professional cleaning did a fantastic job. They showed up on time and got my stairs, and upstairs hallway and bedrooms shampoo, and steam cleaned. Thanks AFL! read more

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I booked them and specifically highlighted the need for enzymatic products since we have pet urine and feces stains as well odors. They came in and used a basic commercial shampoo. They had started one room so they finished that but I am glad they didn't do the entire scope of work because the results are not great, as feared. They used HDX shampoo - you can buy that at Home Depot for $13.... read more

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Used them for weekly cleaning services for several months. Started off descent with the weekly cleans but over time they began to lack being consistent. It became apparent that they were just simply not cleaning the half bath in the unit. I let their lead person know several times that it's not being cleaned and requested that they clean the entire unit as the price I was paying included 1.5 bathrooms. Still no changes so decided to look for another service. I think these types of companies are best for one time services. When their staff knows you are a weekly client they start lacking in their service because they know they are coming back next week. read more

ALF Professional Cleaning - This is how the bathroom sink faucet was left after a weekly service. - Home Cleaning Near Me

Great communication with Laura, easy to work with and price was fair. Service was nice, no complaint at all

The cleaners at ALF did a fantastic job on short notice. They spent several hours cleaning our home with great detail. We have two young children and our dog so we definitely needed it! Great value as well for job well done! read more

ALF did a thorough job cleaning my rental. They took their time and cleaned every corner of the home.

I immediately received four responses with information of their services and prices as well as questions about the house size.

Excellent service from start to finish. Laura, the organizer is really polite, sweet and very good energy. Both ladies who came in to clean were very efficient, detail-oriented, and friendly. Amazing work with great attitude done by Pati and Alejandra. read more

Booked a service for deep cleaning for the new year. Quote response was quick and communication was transparent, they even offered closer date since they had an opening. The price was given upfront which was nice, no surprises. The cleaners were a tad bit late without any fore warning, but that's okay because my spot can be hard to find. Once they got to the house, they didn't have any shoe covers on which I thought was odd since they're practically bringing in more dirt to clean (I don't allow shoes in the house regularly). I have a 1 bedroom condo, first level and the cleaning took about 3 hours. They cleaned everything that was stated in the quote AND the extra spots I requested when they arrived. My washing machines pictured were filthy on the top and now they look brand new! There was a bit of a language barrier, but nothing Google Translate can't help with. Almost everything was spotless and they emptied out my garbages. I did have to vacuum little particles from the mopping, but that's also just my OCD kicking in. Also, whatever was used to clean the bathroom must have been strong because the smell won't go away even with air freshener. Nonetheless, there's nothing like coming home to a clean space. Now here's to maintaining it into the new year! read more

ALF Professional Cleaning - This was black on top and spider webs all around it! - Home Cleaning Near Me

Fantastic service. The ladies always do such a thorough job without any qualms or input needed from my side. I'm always pleasantly surprised by the extra organization they do to make the experience better read more

Super impressed with ALF and their well-rounded service. They were responsive from the start with getting scheduled. Cleaners arrived on time and got to work promptly, stating they would be complete within 3 hours. After 3 hours passed, not only were they done but our home was spotless. They even took care with details, such as arranging our toddler girls' room in a cute and whimsical way. Super thoughtful. We would definitely use them again and recommend to friends/family! read more

They provided an excellent cleaning. Communication was easy and had prompt responses. Pricing is very reasonable.

I recently had a Deep Clean & Regular Clean services done for my family of four with two pups. With our busy schedules, we can only clean so much. So we were really looking forward to this service. Laura was great to work with. She made sure to communicate all the areas I wanted to be cleaned thoroughly. I would message her about the upcoming clean, and she would always respond promptly and professionally. The cleaning ladies were on time(shout out to Alejandra & Rosa), friendly, and discreet. They did an amazing job and left our house sparkling clean. We were so satisfied with the results! We'll definitely be booking ALF professional cleaning again for future cleans and will definitely recommend them to our family and friends. read more

I reached out for a price quote on Yelp. Laura contacted me and set up an appointment quickly which showed they are very attentive. Two cleaners arrived early and did a walkthrough to make sure what needed to be clean. Done a very AMAZING job with the deep cleaning especially the master bedroom, bathrooms and kitchen! The cleaning took longer than expected, but that's when you know they took their time for the best quality. read more

Reliable and quality service. I used them a few times before moving out of my home and they did a great job with attention to detail. Good communication and dependable. I would definitely recommend read more

The cleaners showed up on time, did a good job, and all for a reasonable price. I would recommend!

Best house cleaning I have ever had! The communication was on point and my place and rugs now look brand new for a very reasonable price. Disregard the lil negative reviews here fr. If you communicate what you need clearly and explain to the cleaners once they arrive, they can def get it done nicely read more

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Added a few additional items I asked for (like cleaning accessible external windows) without charging extra. Prompt communication to schedule the appointment and while the work was being done. read more

I am a returning customer. The team was awesome and did a great job! I had both deep cleaning and carpet cleaning done. Laura was very responsive, even replying to my messages and helping to schedule in the late evening. They offer a very affordable price for the quality of service. I will definitely keep using their service. Highly recommended! read more

Excellent work at a good price. I had an upholstered chair done. Will call them back to do carpets.

We did our move out cleaning with ALF Professional Cleaning and we are very pleased with the result. First, Laura is great to work with and update us through out the day on the status of the cleaning. Since cleaning work was a lot, they even came back the next day to finish up the cleaning. They clean every place they can reach very through and even inform us that our high ceiling (16-20 ft height) has some web that they cannot reach. I never expected them to notice those let alone clean them since the ceiling is unreachably high. I am a new landlord and I will be using ALF professional cleaning between tenants moving in-out going forward. read more

Amazing value! Very quick to get me on their schedule. They showed up and got to work, they worked hard and really cleaned up the place. Would use them again. read more

Very Disappointed and Angry!! Paid for a deep clean ($520) and they didn't even clean very obvious and easy places - I'll attach video and photos. read more

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Today was the first time using ALF Professional Cleaning. We were very pleased with the service they provided. The two ladies who completed the job were very friendly, nice, and professional. They are both very hardworking and did an outstanding job. We will definitely be requesting for their services again. read more

Everything was done as requested. The service was fairly reasonable in price and quality was amazing. Very detailed oriented.

The two women who did a deep clean of my apartment were both so nice and did a fantastic job. Thank you so much, I'll definitely be booking other cleanings in the future! read more

These ladies have done an incredible job on multiple occasions, and I would absolutely recommend them to anyone looking for friendly and professional home cleaning services at a very fair price. read more

excellent communication with laura. my home is spic and span and it was even done quickly. It was so nice. Coming home to a clean home. That smell nice. I'm excited for their service again. read more

The service is fantastic, very clean. Ladies are also very nice and polite. Great service, highly recommend

Our sofa had significant pet urine stains and odor from our cat, and they handled it with true professionalism. The cleaning was thorough, and the results are amazing. Highly recommend! read more

Repeat customer! They did a thorough and amazing job as usual! We hired them for house & carpet cleaning and we're very happy with their work! We have a dog that sheds a lot! And it means so much to have a freshly cleaned carpet! Will definitely call them again in the future! read more

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This was my first time working with ALF Professional Cleaning. The cleaning services were sufficient, thank you.

Edit to respond to comment: The cleaners broke off the aerator from the faucet, so now water splashes EVERYWHERE when the faucet is turned on. The cleaners never acknowledged it was broken when they were there, and they could have at least left it there instead of removing it. Also changing review from 2 to 1 star because again, there is no accountability. The response even acknowledges that a replacement for the "minimal" damage would fix everything... so why didn't they just cover the cost to replace it? I used ALF several times for home cleaning. Most of the time they did a decent job, though I did run into some occasional issues that ultimately did not deter me from booking again. For example, the cleaners would rearrange everything on counters, shelves, etc. and never put them back in the same place or leave things completely off center. There were also times when I would find puddles of water left over from mopping. However, the last time they cleaned my house they broke my bathroom faucet. I contacted them asking for either a reimbursement to replace the faucet or a refund on the cleaning (which would have been less than the cost to replace the faucet). The cost of the replacement faucet was ~$171 (plus the cost of a handyman to install, which I estimated at $100. I later got an estimate from a handyman who said it would be $255). The cleaning cost $210. They offered me a $50 credit on a future cleaning. When I pushed for a full refund, they sent me to Yelp since they are covered by "Yelp Guaranteed." I went back and forth with Yelp for about a month until they said this was not covered. So overall while they do a decent job, I would not recommend working with them because if anything does go wrong, there is no accountability. And don't count on the "Yelp Guaranteed" coverage because they will just waste your time and tell you nothing is covered. read more

ALF Professional Cleaning - Home Cleaning Near Me

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Job well done!!! I've been in this home for five years, and this was by far the best carpet cleaning job I've ever had. I even bought a carpet cleaner myself because the prices can be ridiculous these days. I usually only clean my stairs, around the beds, a landing, and a hallway, but the pricing here is very reasonable. This company truly shows integrity in their work; they took their time and it made a noticeable difference. We sincerely appreciate their efforts, especially how they changed the water for each room and each set of stairs. Thank you for your excellent service! read more

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Did such a great job. Very polite and hard working. Appreciated the owner's responses. Our carpet is old with pet stains but they did as good a job as could have been expected. Will definitely use again. read more

The staff came early. They asked what needed to get done and got to work. No complaints. We are happy. read more

I have never hired a home cleaner before but my wife convinced me that it was time for us to try one. I contacted ALF Professional Cleaning and worked with Laura to land a date & time. She was incredibly responsive and thorough - which is something I really appreciate. After settling on a date, a team of 3 women came to our home and did the most wonderful job. They deep-cleaned our bathrooms (which really needed some love), our stovetop and oven (which also needed some love), and did a comprehensive cleaning throughout our home. Dusting the blinds, cleaning the countertops, mopping the floors, etc. They have a standard rate and with an add-on fee, we had ALF shampoo clean our carpet stairs. We didn't know what to expect but we didn't expect how much we'd love the treatment. The previous owners had dogs and there were certain spots that had unwanted scents. Though all the stains couldn't come out (urine is impossible to remove), the carpet looked and felt a thousand times better. We are looking forward to doing a monthly service with ALF Professional Cleaning because of the thoroughness of their work, Laura's responsiveness in scheduling, and because of how kind they are. read more

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