So bartender claimed system was down but one of the waitress was able to add drinks and she kept checking people out. He name tag was not showing... Hispanic bartender ‍ so much for trying to get a drink since our flights were delayed. Nice place, no service... better luck next time. read more

Bar Sazerac - So bartender claimed system was down but one of the waitress was able to add drinks and she kept checking people out. - Cocktail Bars Near Me - Kenner, Louisiana

The bartender seemed like she rather be anywhere else but the ambiance and close to my gate is why I stopped. Heard people raving about food. read more

Bar Sazerac - Glass of cab - Cocktail Bars Near Me - Kenner, Louisiana

The free self tour is informative and thorough, and the free cocktail samples were pretty tasty.

We were catching a Southwest flight home to Las Vegas, but had a little bit of time. We tried to sit at the bar, but the bar patrons definitely use up stools to put their bags on so we had no choice but to sit at one of the tables. The tables are Community seating with chargers for your electronics. Hopefully management sees this, and maybe tries to do something about freeing up the barstools from being luggage racks. Our waitress was very friendly and fast. We had a few cocktails. My spouse had the gumbo, which he said was very good. I had the shrimp basket. I was expecting an appetizer portion because of the low price, but was very pleasantly surprised when a full meal of fried shrimp, and french fries came out. The shrimp were fried, but very light. The french fries were insanely good. My spouse actually said it was the best french fries he has ever had. read more

Bar Sazerac - Shrimp basket - Cocktail Bars Near Me - Kenner, Louisiana

We stopped by this spot before our flight back home. I had the red rice and beans with the fried chicken. The star of the plate is the rice and beans which comes in a large portion. You're given a chicken breast which is super tender and juicy. The edges of the breading were definitely a little dry though (which was odd). It was well seasoned, but I recommend a sauce on the side. We also had gumbo which is not pictured. It had a lot of rice in it which we didn't love. But the flavor of the gumbo was delicious. I wish it was thicker, but maybe real LA gumbo isn't? Someone let me know. The ambiance was... relaxed. It's an airport. BUT! They did play nice 80s and 90s R&B and Soul for a while. Our waiter was kind and knowledgeable as well. read more

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If you're in New Orleans airport, run away from this place as fast as you can. While the service was ok (just ok), having paid $24 for a glass of prosecco was INSANE!! And I mean mediocre prosecco. For that price, you can buy TWO bottles of mediocre prosecco at the store. We only got bread pudding but by the looks of it around us, it looked like the typical over priced, underwhelming food. The bread pudding may have come from a frozen box that was microwaved. Oh and...let the buyer beware. There are no prices listed on the alcohol list. Surprise, surprise. read more

Service was decent. This is an airport so you have to take that in consideration but the gumbo roux was amazing. Tons of sausage in it too. Bloody Mary had okra and green beans which I thought was. Cool southern touch. The egg rolls were ok but I rarely eat fried so I think they were just heavy for me and also super cheesy. I found them to have a good amount of sausage. Oh this is in terminal b if that helps anyone. read more

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This place was near our departure gate so we decided to eat here before takeoff. Overall the food and drinks were decent. The seating was good and the ambiance was cool. The service was prompt, no major complaints. read more

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had a good drink and burger but it too far too long. There were 3 of us, moved a stool from the bar to the dining area to accommodate us all. Apparently the bartender Angel was so upset about losing that stool (revenue) for herself that she told our server to make me put it back and Denise refused, After that Angel refused to make our cocktails for the entire 2 hours that we were there. Management should most definitely talk to her about this because she too a good experience and ruined it simply because she was being greed, greed, greedy. read more

Nice food. Slow service unless your at the bar. The royal STREET FIzz is a nice simple refreshing drink. The wings are 6 to a platter but tasty. And good flavor. Not too spicy Not good presentation they serve it on a plastic container read more

Bar Sazerac - Wings - Cocktail Bars Near Me - Kenner, Louisiana

Pretty chill bar inside the MSY airport. Great service with a waitress walking around taking drink orders. Appears to be always crowded at the bars. Pretty good seating for the most part read more

Bar Sazerac - New Orleans Airport Bar Sazerac - Cocktail Bars Near Me - Kenner, Louisiana

While I really enjoy this brand at the Roosevelt, this location was like the trailer park version. Angel was no Angel. To her credit, she looked swamped. Alas, asking for a bar wipe down from the mess of the customers that sat before me came with an obvious annoyance. I asked for water, this too came with annoyance. When asked if she could fill my water bottle, a dissertation on why she could not contaminate her bar with my water bottle came. Unneeded. I had conceded tho did explain taking my dirty dishes behind the bar accomplished this same goal. The co-worked I requested water from then arrive to declare me a hot mess. I still tipped 30% because honestly Angel looked like she could use it. But zero Christmas Cheer from Angel. Loads of Grinch. And the food was mediocre. Will push on down the line moving forward if Angel is behind the bar. Yours, Frequent Flyer 007 read more

I walked up to this bar, mind you I am on vacation and I just turned 21. This lady asks what I want to drink and I tell her if I can have something sweet or see the menu... She then asks for my ID and she looks at it. She then says in a rude condescending tone that I am too young to drink??? I was caught so off guard and then she said even if you are 21 you still don't have to drink... I was such in shock I said that I'm not going to be served by her. I went to the other side of the bar and she goes up to my bartender and starts talking about me, and I keep hearing her talk about me. Do not recommend, horrible service... drinks aren't the best. read more

Bar Sazerac - Cocktail Bars Near Me - Kenner, Louisiana

Nice looking trendy bar for the MSY Airport in New Orleans. It was close to where our gate was & I tried to get a glass of Pinot Grigio but they were totally out of both kinds. I got a mixed drink that tasted fine, not much alcohol though & was $19 with tip. The Sazerac is over $17 before tip. Obviously you pay a ton in airports. I did not order food. read more

Bar Sazerac - Bar view from gate seating area - Cocktail Bars Near Me - Kenner, Louisiana

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Rudeness overload from the bartenders. The food is horrible and the music is way too loud. Do not stop here!!!!!

The Irish Coffee was OK. Needed whipped cream. I felt like I was drinking hotel coffee with a shot of whiskey. read more

Bar Sazerac - Menu - Cocktail Bars Near Me - Kenner, Louisiana

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It's 5 am in the morning all I want is some in my cup. Well the charge was $2.50 not to mention that this should be complimentary considering YOU'RE TRAVELING through the airport and you're already being charged extra fees plus the tax. Other airports that I travel to give you the ice for free. I believe the bartender needs to be perky and not dry or uninviting with her face, it's 5am people are ordering drinks read more

We had great service here while awaiting our flight. The bartender was professional with a good attitude and definitely made a great drink! I ordered a grilled chicken sandwich which tasted fresh and had a good flavor. It's possible all of the bad reviews are while they were working out the kinks after the remodel but wouldn't assume. We had a good experience and would recommend trying it again. read more

This was the worse service I have had in my life. I hope New Orleans has more to offer. This Bartender Dilma walked right pass me to help a white woman. I said I am sorry I was here first. She didnt look at me but told me she was not working. I said you just rang up this lady and took her credit card. I said and I told you I was here. This is racist. She said I have black friends. Since when does having black friends make you not racist. That is a racist comment. I waited and spoke with general manager Sean Gavigan. I will follow up with an email. A new airport is nothing if you have the worst people working. It all defeats the purpose of being new. Do yourself a favor and eat before you arrive. She is horrible. This bar gets No Star but I have to push something. Classless. read more

Bar Sazerac - Racist bartender - Cocktail Bars Near Me - Kenner, Louisiana

Assume I sat at bar a shift change, ordered my drink twice but never came after 15 mins. Finally moved on. This was a first here.

For being in an airport and knowing everyone is on a schedule...the service is at a snails pace. Our burger and sweet potato fries came out before our drinks. Our glass of water made it out mid-meal. When 2 other friends joined us, the server never asked them if they wanted to order, and then she disappeared and no one else ever waited on us. The up side- the burger was actually pretty good and I would stop back just for that...which is in 3 weeks when I pass through again. read more

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Denise is rude. She did not greet us, but in a brusque tone stated "Y'all eating?" Do note, I was not the only person bristled by her behavior. Not sure why she could not verify the difference between the classic and blackened burger ~insert hand gesture~ "I don't know, it's a burger. " At that point, she turned towards the TV, as if she were bored or annoyed that I asked a question. We will not stop here again, especially if Denise is the server. read more

For airport food and drink, it's actually alright. Drinks are strong and the food is yummy from Dook's next door. The prices aren't too bad for the airport either. Perfect place to get a Bloody Mary and wait for your flight. Service is a little slow but not the worst. read more

My partner is the trans woman who a lot of folks have kindly come here to defend - she went to get me a margarita cos I was stuck in a wheelchair and when my partner showed her ID to Tiffany she joked - as she usually does - not to look at the photo too closely because she still has a beard in it. Tiffany proceeded to call her "sir," despite the fact she was wearing a short polka dotted dress and a church lady hat - and when my partner corrected Tiffany and said it's miss or ma'am, Tiffany responded, "that's what it says on your ID." My partner is not unaccustomed to being misgendered, it was just Tiffany's aggressive refusal to accept the correction that resulted in these reviews - along with what happened next. My partner said to Tiffany, "don't you know it's pride month?" and Tiffany responded that she didn't know anything about that. The margaritas were highlighter yellow which was kinda weird, but my partner tipped $20 on a $30 tab anyway and left a note to buy a book since she appears to be highly uneducated on the existence of queer people. read more

Had an absolutely HORRENDOUS experience with the bartender Denise T as well as another bartender. DO NOT SPEND MONEY HERE. We sat for over 15 minutes at 8:20 PM DIRECTLY AT THE BAR TOP IN FRONT OF HER REGISTER when the airport was virtually empty. Which, not the end of the world by any means, we are totally ok with waiting. However, there were probably 12 people max sitting around the bar- all with full drinks and she appeared to be only serving the walk up well station. So we assumed that may be where you were supposed to order instead. When she finally circled back around to her register, still not acknowledging us- I asked her if it was best to go to the walk up well service area to order or if she was still taking orders from patrons sitting bar top. She gave an extremely exasperated and aggressive look and, without even answering the question retorted, "I HAVE A FULL BAR TOP HERE!" and, no joke WALKED OFF FROM US My husband, upset by the rudeness, said "Orrrr you can just make a snotty face and ignore us??" So she comes stomping over in front of my husband and and demands he repeat himself, which he did. She said "I will be right back!!" And left- I assumed she would return with a manager, but no- girl just decided to go take a break and leave the rest of her "full bar" to wait From someone that bartended high volume bars and service industry for 15+ Years- this brief recap of this person's absurd behavior is by far one of the most ridiculous things I've seen. In 30 years I have NEVER not tipped a server/bartender. You could basically spit in my food and I would still tip 10%. The ridiculous condensed version of this and how she conducted herself is how this person received the first bit fat ZERO I've ever placed on a tab. Denise, you SUCK! read more

I was charged $25.50 for one glass of red wine. This seems like I was scammed. My tab was $60 after two glasses of wine with my appetizer of chili glazed chicken wings. Overall I spent $72.80, this is unacceptable. read more

PATHETIC and a very racist attitude of the Spanish lady , Dilma at the bar.Extremely rude in her behaviour and would snap at you at anything you may ask her. All she cared was for the bill to be prepaid when asking for an order.Only reason we ended up eating here was because every other restaurant was closed for some reason at the airport. I want to add that the food was very good to be fair to the chef. Will strongly advice to avoid this place purely on account of the lady called Dilma who works the bar with the racist and pathetic attitude. While posting this review I realised that there are so many other reviews of her in the same fashion.I sincerely hope they terminate people like her who cause trouble to all travellers at the MSY. read more

Santiago absolutely made my day. Kind, attentive, and works hard at his job.

I wouldn't know about the food. We sat down at a table while a server was standing at the next table. (She did see us.) Only two servers and of course a packed seating area. After about 15 minutes I went to the bar to order as the people next to us said they did. I was told to wait for a server. I told her they haven't been over. No response. So we left after another 5 minutes. read more

ELAINE had extremely horrible customer service, we were at the terminal at 3:30 and saw someone go up and order a drink even though the hours of business says it closed at 12am. I asked Elaine if the bar was taking any more orders and she replied "does it look like it" and I was caught off guard, then she said "well don't you see her with a drink". Like ma'am it is early in the morning and we just went through horrible TSA, why do you have an attitude. Please get better employees because the airport is hard enough, your employees don't have to make it worse for people. read more

This place is way better the its current rating. Cocktails are excellent as far as airport bars go. Glad our bartender told us to stay away from the frozen fish Patty used in the sandwich. Red beans & rice weren't half bad and wings were on point. Grading on a curve, considering it's at an airport, this place is pretty good. read more

The bar looks nice, but is not. A perfectly nice Sazerac ruined by a plastic cup. A terrible, cold, microwaved burger that neighboring Dook's served (again in a plastic to go container), and should be ashamed of. Not a nice "sit down" option. I know it's the airport, but sheesh. read more

If I could leave no stars, I would. Denise was super rude. Bar Sazerac said they could not make us a Vieux Carre or other Sazerac drinks. Mean, nasty bartenders and servers. read more

Totally disorganized staff. There was 1 sever on the floor (occasionally). We went to the bar to order drinks after waiting over 10 minutes at our table without seeing a server. Turns out she was behind the bar with 5-6 other people who seemed to be either avoiding eye contact with customers, or spending too much time pecking away at their POS touch screens. Service was so bad, we decided to go to their to-go food counter to order food to take onto the plane. No lids for the paper plates. Cold, over-cooked burger and limp sweet potato fries... hard to ask them to fix it from the tarmac. read more

Impossibly bad burgers. It's almost worth ordering one just to see how bad a burger can actually get. I was waiting for Ashton Kutcher to jump out from around the corner telling me I've been Punked. read more

Poor service is an understatement, even for an airport bar. Tip them 30% on 4 $15+ drinks for four of us = poor service. Tip them not so well next round, poor service. Don't bother tipping since they expect you wont and even if you do, it wont make a single bit of difference. Of course they measure everything out so you don't get a drop more than you may for, but that's to be expected in an airport terminal bar. Being that this is the only one in the terminal, they know they don't have to do anything even approaching the bare minimum. It took 80+ minutes for them to clean off our table from the group before us. The service is shocking poor. The blonde manager was good and the taller black-haired woman was very nice, but slow. The shorter lady with dark hair was absolutely miserable and I hate that we tipped her in cash twice. read more

Rude service. When I ordered the shrimp, the server with the short blond hair told me it was horrible. When I asked to order a burger, she told me she couldn't take my order unless I was ordering alcohol then directed me to the wall with a cash register? I have no idea of what she was talking about. Needless to say, I walked away and took my business elsewhere. read more

What can I say? My bartender Denise had a difficult customer before me and then decided to be rude when I didn't care for the burger I ordered and asked that it be taken off the bill. I took all of two bites and placed it back in the box and asked for it to be thrown away. She did not bother to ask why I wasn't eating it or making faces, clear indicators that I did NOT care for the dish. The nasty attitude and back talk from her ("well everybody else likes it") kept me from ordering the regular burger and continuing to drink double crown apples at the bar. I left to a different airport bar so I wouldn't be around such a nasty attitude. I understand dealing with rude customers, but that's just a nasty attitude. read more

Hours are posted until midnight. When we sat down at a table at 8:25PM nobody would serve us or the line of people in the walk up line at the bar. Finally about 8:35 the patrons in line were told they called last call at 8:30PM and that they would not serve anymore. At 8:45PM 2 patrons walked up to the bar in the walk up line and were 2 served 2 shots. I got behind them and the bartender told me they were closed. I asked how and she said they already called last call. The bartenders evidently will only serve select people. read more

Bar Sazerac - The bar that won't serve you - Cocktail Bars Near Me - Kenner, Louisiana

Terrible service!! Our server disappeared and we had no idea where she went. never asked if we needed more drinks, and was argumentative and I get it, it's an airport restaurant. You deal with people all day but if you can provide customer service then don't be in the service industry! We almost missed our boarding waiting for her! DO BETTER! read more