I was very impressed with Ryan's knowledge, experience, and customer service. I thought I needed…read moresome pool equipment replaced that would be expensive. Ryan fixed the problem at a surprisingly low cost to me. He also referred me to someone to help replace some damaged tile we have around our spa. Wonderful overall experience and will definitely be using this company for our future pool needs.

Ryan did an outstanding job servicing our pool equipment. What stood out most was how honest and…read moreprofessional he was throughout the entire visit. He never tried to push unnecessary services or upsell equipment, which is unfortunately pretty rare these days. Instead, Ryan took the time to thoroughly check everything and made sure all of our pool equipment was working properly. He explained what he was looking at, answered my questions, and clearly takes pride in doing the job the right way. He even went a little above and beyond to double-check a few things to make sure everything was running as it should. If you're looking for a knowledgeable, trustworthy pool technician who focuses on taking care of your pool rather than selling you things you don't need, Ryan is the person to call. I highly recommend him.

PhenomePool has been servicing our pool and equipment since he started- we were one of his their…read morefirst accounts. Solly is and has always been amazing! Carlos our pool tech is great! He is friendly, efficient & knowledgeable. I would highly recommend Solly and his team (and have recommended them to many friends). I love that they offer automatic payment as well !!! Keep up the good work guys !!

Team came out in a day and replaced my system and upgraded to a Salt system. I will be setting up…read morecleaning service as well going forward.

Andy is awesome! Super reliable, great communicator, and competitive prices. All things that are a…read morebit hard to find within the pool service industry.

I lost my pool care person (turned out to be a GOOD thing!) because I found Andy. What a…read moredifference. On time...consistent...fixed my cloudy water problem...great communication - great attitude...I could not be happier with him.

Mason has been absolutely fantastic at keeping our pool and hot tub in tip top shape. If we ever…read morehave any issues he is quick to come over, diagnose the situation and find a solution. Easy 5 stars. Would highly recommend him!!!

We've had such a great experience working with Mason at Shorebreak Pools. He helped us with our…read morepool startup and did a fantastic job getting everything up and running smoothly. What really stood out was how thorough he was in diagnosing and fixing the issue with our screen logic. He explained everything clearly, was professional, and made sure we understood how the system worked. It's such a relief to find someone knowledgeable, dependable, and trustworthy and truly cares about his clients. I highly recommend this company and Mason for anyone looking for reliable pool service and expertise.

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Very responsible and responsive with honest work and good care!…read moreExcellent customer services. Highly recommended.

We have had recent problems with our pool pump and contacted Joe, owner of Coe Crew Pools. He has…read morebeen on top of things to get our pool fixed. We needed a new pump and Joe did the research for parts and gave us the 3 options to fix the problem. He did not try to upsell us and we appreciated his honesty and dedication. We highly recommend Joe and his team of professionals.

Highly recommend this company! I contacted Joe after my last pool guy handled a situation we had…read morevery unprofessionally, and we couldn't be happier with our decision. He has been nothing short of super professional, excellent work, our pool looks and feels amazing, and it feels good to support a business that cares about their customers and giving 10/10 service always. I would not hesitate calling Joe for any & all your pool needs!

First, I only write reviews for businesses that exceed what we all would call better than the…read moreaverage or just good. They have to be great for me to spend the time and effort to write a review. Kevin and Lance and the Pro Touch team are what I call exceptional in this day and age. They live up to the reviews that are on Yelp, Google and others. Timely, efficient and honest. If you don't need it they won't try to sell you. They have the "stuff" that other companies promise but never seem to deliver on. My work was minor and I probably could have done it myself but I wanted professionals to advise me and provide honest opinions about my pool and the systems that run it. I got that and more! Thanks guys! You have earned my return business and my recommendations to my friends and neighbors.

Kevin is an amazing honest guy! He helped me previously realize how badly my original pool guy was…read moretreating me and my pool and I've since replaced him. Few month later, recently, my pool equipment was failing and my new pool guy (hired my neighbor's pool guy) could not fix and referred me out to a pool repairman who came and gave me an outrageous $700 quote. I called Kevin again and he told me right away I was being upcharged over 3x what's normal. He also discussed possible causes of my issues and knew right away what they could be. He was patient and honest. He had Lance come out and Lance was able to fix my issue and we discussed more pool equiptment issues which I never got around to fixing. Lance will be coming back soon to repair the rest. I really liked Lance! The company's pricing is fair and the company is honest. They do not discriminate pricing based on where you live or upcharge if you're in a more expensive zip code. Considering switching my pool cleaning service to them soon. Thank you!

i've had a pool/spa with Pentair system for about 8 years. i was getting repeated "problem/no…read moreproblem" notifications from Pentair, and my pool tech said he was attending to them. the water readings got so bad that Pentair sent their rep, Dwayne from Aquatic Specialities, to take a look. Bad situation, but Dwayne has been exceptionally thorough, incredible knowledge of Pentair and beyond systems, great communicator, amazingly responsive. i had to fire my old guy and really happy to have Dwayne guiding the process. i haven't encountered anybody with more skills and knowledge in this area. of course, i've checked him out and all reviews/ratings confirm my positive impressions. i highly recommend him!

Great job replacing a pump in my fountain Very nice people!…read moreWorked with me obtaining the pump and keeping me informed

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.

Update to my previous review. Westin reached out to me a few months after my review and apologized…read morefor lying about the service(s) being performed at my residence. He stated he was actively working on his business ethics and part of that process was reaching out to discgruntled clients. I appreciate his willingness to own up to his mistake. I have updated my review to a 3/5 stars due to his willingness to admit his faults.

Cortland is a rare find in the pool business. He's young, knowledgeable, and understands the…read moreimportance of customer service and quality work. We were going through a revolving door of pool cleaning companies before we found Cortland. It's so hard to find someone who actually cares about their work. We've been using Cortland for weekly pool cleaning services for 6 months. His company is thorough and provides a report after every cleaning. Beyond the cleaning is where Cortland really came through. We had a situation where our spa light needed to be changed but came to find all the wiring and casing at the box was eroded and underground. He stayed until 9:30 at night to complete the work under a portable spotlight we set up (see pictures). I don't think there's another "pool guy" out there that would do this. If you're looking for a full service pool company, this is the best in San Diego.

Cortland of trouble free pools, (after several weeks of slow…read moreresponse) finally promised to start the pool service for my rental property the next day, and confirmed via a text message to me. I relied upon his word. Oops. Two weeks later, after my several attempts to confirm, it appears he never began the service and now my pool is green and will need to be acid washed at considerable expense. He won't return calls, Emails, or texts. For whatever reason, Cortland has become a complete flake! I would suggest avoiding any business dealings with Cortland of Trouble Free unless you enjoy being frustrated by your pool guy. Not returning calls is pretty much the dumbest thing a business person can do.