Ryan did an outstanding job servicing our pool equipment. What stood out most was how honest and…read moreprofessional he was throughout the entire visit. He never tried to push unnecessary services or upsell equipment, which is unfortunately pretty rare these days. Instead, Ryan took the time to thoroughly check everything and made sure all of our pool equipment was working properly. He explained what he was looking at, answered my questions, and clearly takes pride in doing the job the right way. He even went a little above and beyond to double-check a few things to make sure everything was running as it should. If you're looking for a knowledgeable, trustworthy pool technician who focuses on taking care of your pool rather than selling you things you don't need, Ryan is the person to call. I highly recommend him.

This was our first meeting with Ryan as we consider changing our pool service. He was so incredibly…read moreprofessional, knowledgeable and friendly. In minutes he showed us features and made recommendations that no other pool service has done before. Things like making g sure that the RPM's were appropriate for the mode that we were using, vs running it at lower speeds and using more energy. Very pleased with his approach.

We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

Terrific pool service / none better! Our pool sparkles and looks fabulous all the time - Andrew is…read moresuper awesome and we are really happy new found him! Super respectful of the property. I gad a little pool crisis I created and tho Andrew was off on holiday he found the time to come save the day Great business and highly recommended

Andy is awesome! Super reliable, great communicator, and competitive prices. All things that are a…read morebit hard to find within the pool service industry.

Shorebreak Pools has been be with our family for a few years and the service is five stars all the…read moretime. The pool is always clean on time every week, maintence issues are usually solved within a day or two (which is unheard of in this industry), and the extended professional network of service providers is unmatched. I have owned pools for nearly 25 years and this company is by far the most professional and easiest to work with and if you have a pool you know they require attention at the most inconvenient of times! I can always count on them.

We've had such a great experience working with Mason at Shorebreak Pools. He helped us with our…read morepool startup and did a fantastic job getting everything up and running smoothly. What really stood out was how thorough he was in diagnosing and fixing the issue with our screen logic. He explained everything clearly, was professional, and made sure we understood how the system worked. It's such a relief to find someone knowledgeable, dependable, and trustworthy and truly cares about his clients. I highly recommend this company and Mason for anyone looking for reliable pool service and expertise.

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Cleaning Coastal has been great! Quick response times and awesome service. They recently started…read moreservicing my Air bnb's pool. It's never been cleaner. Enrique even took the time to explain to me how my equipment worked. So now I am able to adjust things on my phone even from afar. While guest are at my home. 10/10 recommended!!

We are so happy that we found this company! Joe is honest, responsible and very knowledgeable. We…read morefirst had some issues with our old filters, reached out to him for the first time and he came to fix the problem immediately. He even took the time to show us how to care for our pool, too. Since then, he has helped us upgrade our panel/kit, clean our filters, replace our salt cells, etc. Every time, he impresses us with his professionalism and honesty. He is our go-to person for all our pool problems and improvements.

We have had recent problems with our pool pump and contacted Joe, owner of Coe Crew Pools. He has…read morebeen on top of things to get our pool fixed. We needed a new pump and Joe did the research for parts and gave us the 3 options to fix the problem. He did not try to upsell us and we appreciated his honesty and dedication. We highly recommend Joe and his team of professionals.

I called ProTouch Pool Services based on all the 5 star reviews and I can confirm the nothing-but 5…read morestars are all well deserved. I happened to call the day before July 4th weekend (or course!) when I realized my pool and spa heater would not turn on. Kevin, the owner, answered the phone himself (rare these days to have any live person answer the phone!) and told me he would have Lance, the equipment tech, get back to me. Despite it being probably THE busiest day of the year for these guys, Lance did indeed call me back within minutes. I let him know what model heater I had and exactly what the problem was, and Lance let me know he would have to order the part so he would not be able to fix the same day. I never in a million years expected it to be fixed that day anyway, and was completely stoked when he called me back a few days later to let me know he had the part and could swing by and install it. Lance is the consummate professional, it only took him about 10 minutes to get my heater back up and running again. I very much appreciate the immediate response time and professionalism exhibited by both Kevin and Lance, it is almost unheard of these days. If you have any pool related needs, these are the guys you want, hands down!

First, I only write reviews for businesses that exceed what we all would call better than the…read moreaverage or just good. They have to be great for me to spend the time and effort to write a review. Kevin and Lance and the Pro Touch team are what I call exceptional in this day and age. They live up to the reviews that are on Yelp, Google and others. Timely, efficient and honest. If you don't need it they won't try to sell you. They have the "stuff" that other companies promise but never seem to deliver on. My work was minor and I probably could have done it myself but I wanted professionals to advise me and provide honest opinions about my pool and the systems that run it. I got that and more! Thanks guys! You have earned my return business and my recommendations to my friends and neighbors.

We had the pleasure of working with Dwayne to replace our pool heater. He expeditiously did…read moreexactly what he said he was going to, when he said he was going to do it, at a fair price. What more can you ask for. He was courteous and extremely knowledgeable. He answered all my questions and offered helpful suggestions. On top of that he is honest. After we settled up after the equipment install he noticed a credit card fee was included in the total price as we were paying cash.... We gladly wrote another check and thanked him. If you like to work with straight forward ethical professionals then look no further Dwayne is your guy.... SFi

Great job replacing a pump in my fountain Very nice people!…read moreWorked with me obtaining the pump and keeping me informed

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.

Update to my previous review. Westin reached out to me a few months after my review and apologized…read morefor lying about the service(s) being performed at my residence. He stated he was actively working on his business ethics and part of that process was reaching out to discgruntled clients. I appreciate his willingness to own up to his mistake. I have updated my review to a 3/5 stars due to his willingness to admit his faults.

Cortland is a rare find in the pool business. He's young, knowledgeable, and understands the…read moreimportance of customer service and quality work. We were going through a revolving door of pool cleaning companies before we found Cortland. It's so hard to find someone who actually cares about their work. We've been using Cortland for weekly pool cleaning services for 6 months. His company is thorough and provides a report after every cleaning. Beyond the cleaning is where Cortland really came through. We had a situation where our spa light needed to be changed but came to find all the wiring and casing at the box was eroded and underground. He stayed until 9:30 at night to complete the work under a portable spotlight we set up (see pictures). I don't think there's another "pool guy" out there that would do this. If you're looking for a full service pool company, this is the best in San Diego.

Cortland of trouble free pools, (after several weeks of slow…read moreresponse) finally promised to start the pool service for my rental property the next day, and confirmed via a text message to me. I relied upon his word. Oops. Two weeks later, after my several attempts to confirm, it appears he never began the service and now my pool is green and will need to be acid washed at considerable expense. He won't return calls, Emails, or texts. For whatever reason, Cortland has become a complete flake! I would suggest avoiding any business dealings with Cortland of Trouble Free unless you enjoy being frustrated by your pool guy. Not returning calls is pretty much the dumbest thing a business person can do.