[[HIGHLIGHT]]Vince is an absolute perfect pool guy both at the store and in life.[[ENDHIGHLIGHT]] He's incredibly knowledgeable and shares that knowledge in a way that anyone will understand, a fantastic problem solver, and he's extremely friendly. No up sell at all which is a nice change from others in the pool industry. Thanks Vince and just continue to be you. read more

This is our new pool supply store. Vince and Gavin are incredibly knowledgable and helpful in helping do-it-yourselfers with fix-it solutions. They pointed me In the right direction twice and had the product on hand, saving me hundreds of dollars In maintenance costs. Thanks Guys...you are the best!! read more

Discount Pool Supply - Backyard - Pool & Hot Tub Service Near Me - Escondido, California

They tried to bill us a $200 service fee and they did not do anything at all. when the tech got here he did not have the proper tools and left. this business was sold to new owners .. we did lots of business with the old owners and never had any issues. read more

I highly recommend Discount Pool Supply in the Vons Shopping Center. [[HIGHLIGHT]]They are very helpful and Vince always helps me get the right part for my pool.[[ENDHIGHLIGHT]] read more

Discount Pool Supply - We needed a specific valve and they had it in stock. - Pool & Hot Tub Service Near Me - Escondido, California

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Went in to Discount Pool Supply in Escondido looking for a replacement part for my Jandy pool filter and had the best experience with Vince Giracello. [[HIGHLIGHT]]First of all he greeted me with "how can I make your day better" which was a pick-me-up.[[ENDHIGHLIGHT]] More importantly Vince patiently walked me through the installation process and gave me some helpful tips for cleaning the filter. He will get all my business from here on out. read more

I needed a simple floating thermometer. Not only did DPS have a great price, I came away with my "go to" pool supply shop. Vince was extremely friendly, helpful and knowledgeable about a variety of things I asked him about - filter elements, cleaning the element, pool sweeps, salt water vs. chlorine. I'm going to take advantage of the free pool water testing and get the advice on how to keep it clean and clear. read more

Kindness personified. I recently purchased a home with a pool. I quickly realized how little I knew about pool maintenance. Vince was a godsend. Over a month, he looked at pictures of my set up, tested my water, and offered step by step guidance on how to get my chemicals in balance, troubleshoot my filter, and repair my cleaner. I was prepared to hire the pool inspector I used during my escrow to teach me how to be a pool owner, but Vince patiently walked me through the learning process and saved me hundreds of dollars. THANK YOU for the service you offer Escondido. I will be a client for life. read more

This place has always been good to me - and a local business. SUPPORT YOUR LOCAL BUSINESSES. [[HIGHLIGHT]]Just met Vince and he is full of knowledge.[[ENDHIGHLIGHT]] Time to get ready for pool season. Here we come ! read more

Vince is great - very knowledgeable and helps me keep my pool in tip top shape. Bring your water in for a test and he'll help you get what you need. [[HIGHLIGHT]]Vince has been helping me maintain my own pool for 5 years now and I am totally grateful![[ENDHIGHLIGHT]] read more

I live in North Poway/Rancho Bernardo and my Zodiac Pool Vacuum recently had a "Blowout" with a wheel falling off along with the track. I took it to the Poway Leslie's Pool Supply that is close to us where I usually get our chemistry and unfortunately they only carry Polaris parts. So I Googled Zodiac service centers and Discount Pool Supply came up and I called the Escondido location and fortunately they carry most of the parts. So I drove up and met Vince Giracello who is their repair guy and he was FANTASTIC! Extremely knowledgeable and the best part honest as he was able to fix the wheel for only $14 for the part! Needless to say when I was at Leslie's they were quick to say if it couldn't be fixed they had a Polaris unit for $599. So thankful I ran into Vince and now Discount Pool is going to get most of my business especially when my Zodiac finally dies and I need to replace it. Vince is a great honest personality that knows a ton about the pool business as he has worked in it for many many years and I highly recommend Vince for anyone having pool issues. Thank you Vince!! read more

Amazing service and selection! [[HIGHLIGHT]]Vince was so friendly and hooked us up with some awesome kids pool toys and floaties just in time for the hot weather.[[ENDHIGHLIGHT]] Great value too. Definitely recommend checking it out. read more

[[HIGHLIGHT]]Vince at DPS is very helpful, patient, and knowledgeable![[ENDHIGHLIGHT]] [[HIGHLIGHT]]I appreciate and trust his ideas and recommendations.[[ENDHIGHLIGHT]] He fixed my pool sweeper & had it ready for me on time. read more

[[HIGHLIGHT]]I have had a leak in my pool for years and have been dreading dealing with it. I figured we would be spending thousands of dollars to repair it.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I went to Discount Pools in Escondido, explained my problem, and asked for a recommendation of who could work on the issue.[[ENDHIGHLIGHT]] Rather than sending out a high cost technician, the gentleman explained the likely cause of my problem (leaking skimmer seal), explained how to repair it myself, and sent me home with a $15 tube of sealant. 10 minutes of work and the leak is entirely gone. This place has everything ... chemicals, materials, and knowledgeable and helpful staff who will spend time to work with you. Wholehearted recommendation! read more

[[HIGHLIGHT]]super helpful and friendly.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]helped me out big time to source an oddball item.[[ENDHIGHLIGHT]] forget the other guys and come here. read more

[[HIGHLIGHT]]Customer service is amazing.[[ENDHIGHLIGHT]] Knowledgable, friendly, great prices. My new go-to pool supply store.

My pool's salt cell failed and it's still under warrantee. I called Pentair and they created a worker order and assigned discount pool supply from Escondido to replace the salt cell. [[HIGHLIGHT]]I left many messages and emails but they only contacted me 5 days later and when they finally scheduled an appointment it's another 5 days out, so from the date I called Pentair and the day they finally came for the replacement it took 10 days.[[ENDHIGHLIGHT]] On the day of replacement the technician came and spent 10 minutes replaced the top of my salt cell, didn't check if there is still leak after replacement and left in a hurry. [[HIGHLIGHT]]He also didn't answer any of my questions.[[ENDHIGHLIGHT]] A week later my pool service lady came for the service and noticed multiple leaks under the salt cell that is so bad I had to turn off the pool pump to prevent further leak. So it has been 17 days since I called Pentair I am left with disastrous salt cell water leak that was way worse than before the replacement and no chlorine for the pool for a month. I am very disappointed with the service and care provided by discount pool supply. read more

[[HIGHLIGHT]]Thank goodness for Vince. Our pool was neglected for 2 weeks while on vacation and Vince explained what we needed to do to get it ready for the hot days ahead.[[ENDHIGHLIGHT]] Don't know where we would be without his experience and knowledge about pool chemicals and maintenance on our pool. Also saving us money for taking care of it ourselves rather than getting someone else to come out. Thanks Vince read more

[[HIGHLIGHT]]I had a great experience with Discount Pool Supply.[[ENDHIGHLIGHT]] They were referred to me by my home warranty company and took care of a filter change professionally and kindly. [[HIGHLIGHT]]I really appreciate the way Gavin and the others treated me.[[ENDHIGHLIGHT]] Good people, reliable, and smart. I recommend them. read more

I went to discount pool supplies and [[HIGHLIGHT]]Vince took care of me like a family member.[[ENDHIGHLIGHT]] He fixed my vacuum cleaner and did not charge me. He went above and beyond if you ever need anything, you can come see Vince at discount pool supply the best around. read more

Vince went out of his way to troubleshoot our algae problem, tested the water and made the appropriate recommendations to eliminate the problem. Try them out, they're full service! read more

Great pool store! [[HIGHLIGHT]]Vince makes this place with his extremely helpful knowledge and guidance.[[ENDHIGHLIGHT]] A level of service I have not experienced in other pool stores. Prices are also great. read more

[[HIGHLIGHT]]I have started using Discount Pool Supply not only for my pool chemicals but for the wisdom of their employees, especially Vince.[[ENDHIGHLIGHT]] He has helped walk me through being able to keep my pool water healthy and sparkling clean without having to use excessive, unnecessary pool chemicals. It is refreshing to share his expertise to anyone who wants an answer to how not to use too many different chemicals. Try them out. They are great! read more

I had the best experience with Discount Pool Supply upgrading my 20 year old pool and spa equipment and control interface. This company is the best! This company sent the same person to inspect my old equipment and to prepare a proposal and install it. Chris showed up at the time promised and worked continuously from 9:30 am -5:30. He had two helpers at various times throughout the day. He completed everything that he came to accomplish without asking me a bunch of questions. He was awesome! Discount Pool Supply had the best competitive pricing, didn't try to up-sell me on anything I didn't need and there was no pressure. I compared their quote with 3 other companies. Disclaimer - I have no prior relationship with this company - just a great experience. read more

I have used Discount Pool Supply in Escondido for several years. I often had a problem with them calling back. Their hours seem to be very short or they just do not want to return calls when messages are left. My gardener, not their Pool Cleaner, discovered that the Filter was badly leaking and the water was running down my street from drain. It took a few days to send someone out (Gavin) who said I may need a new Filter at some time. The following day it continued to leak. I called on a Monday and spoke with another repair guy who said he would tell Gavin and that no one else was in but they would call the next morning. No one ever called so I called another contact who proceeded to have a new Filter delivered to me that following day. It was installed immediately. I have yet to hear back, however, was billed $205.50 for replacing the O Ring and stopping leak!! I responded by saying I positively will not pay the bill and that I would post a bad review and I have already started service with a new company. My last water bill was over $500 so it has been leaking for awhile and they never noticed it!! read more