12/13/25: Stopped here to see if my husband could find a few casual shirts. It was a super busy day…read more& I'm sure it's because of the sale they are having today. The selection was ok. He was able to get 6 tops using the 30% off coupon and in-store discounts for $43. It was an amazing deal. The store check out area has been updated. It kind of looks like TJMaxx now & has 6 registers for a faster checkout. The cashier we had didn't talk much and was very quiet. Maybe she was shy...??? We did all the talking & were in and out in no time. I feel like if you're unable to build rapport, you should probably work in a different role. There are other options at Kohls. We didn't feel welcome by that & after waiting in that long line, we almost walked out without buying the shirts. I rarely shop here & will only continue to when they have these 30% off coupon sales.

I have been shopping regularly at this location since 2018. I can count maybe once or twice in all…read morethat time, where Ive had less than great service. And even that wasn't bad, more like grumpy mood type. The selection is good and with coupons, kohls cash and rewards , it offers a great value for me. The front cashiers and back desk staff are some of the friendliest and helpful. It helps me leave each time feeling happy with my experience and purchases. I continue to stay loyal because they understand customer service. It really is a forgotten art that we need back.

As a first time visitor, I enjoyed my experience at the North Hills location. Staff are friendly,…read moreand the ambience is country, clean, and southern. There is a wide range of ankle and calf boots for all ages. The value is affordable and comparable to Ariat and Frye boots. I was excited to have my boots branded free of charge. I'm excited to return to receive a courtesy boots cleaning. Stop by for the full experience!

After two disappointing visits to the South Congress Tecovas in Austin, I wasn't sure what to…read moreexpect when I walked into the Raleigh store on a Friday around 5 PM. But from the moment Colin greeted us, I could tell this was going to be different--and it absolutely was. Colin, who had visited the South Congress location before, told us right away that this experience would be on a whole other level. He also gave us a heads-up that weekends tend to get busy, so we were lucky to catch him on a quieter weekday afternoon. The store itself was exactly what you'd hope for: a bit of Texas hospitality right here in North Carolina. Clean, well-organized, and welcoming. The vibe had that perfect blend of rustic charm and modern polish, and everything felt curated and intentional. Now, I knew going in that I was going to have an uphill battle--being a size 14 tends to make boot shopping a challenge--but Colin handled it like a pro. The 14s were too big, the 13s too tight, and the 13 wides were close but not quite right. Colin patiently walked me through every option, explaining fit and sizing nuances along the way. At no point did I feel rushed, pressured, or like I was a burden. When I joked about being high maintenance, he just smiled and said, "With boots, you have to be," and made it clear he totally understood. We spent some time chatting about other Tecovas stores he's worked in, and he even offered me a beer while we talked--classic Texas hospitality in action. He took the time to explain how the online shopping and return process might actually be the best route for my situation, which I really appreciated. The whole experience felt like a conversation, not a sales pitch. I never felt like I was wasting his time or that he was pushing me to walk out with something just for the sake of a sale. Sure, I left empty-handed this time, but I left with something more valuable: a real appreciation for the Tecovas brand and their people. I'll definitely be back when I'm ready to make a purchase--and next time, I'll bring my boot-buying patience and maybe even accept that beer. Pro tip: If you want the full Tecovas experience without the crowd, aim for a weekday visit.

The staff is always friendly here. They have an overall good selection to choose from. Now,…read moresomething aren't worth the money - but that's just business - pick and choose what works for you. The store for the most part is kept well. No crazy messes to dig thru or things being out of place. Normally, everything is within the proper section of the store. They do have good sales here and there - that's normally when I will tip toe in and see what's going on ;)

Went here for the first time and the store looked really organized. Clothes were folded nicely, and…read morethere was good selection to choose from. Nice place to shop, everything was easy to find and I enjoyed being here!

The staff is incredibly friendly and helpful. They provided honest feedback and style…read morerecommendations, making the shopping experience enjoyable. Good deals too....when we went it was 50% off.

I have shopped at the BB Factory Outlet several times in person and have also ordered by phone,…read morenever with any issues.

I'm glad we have this option nearby for Clark shoes. Other is Crabtree Valley Mall or order…read moreonline. The back of the facility has shelving for clearance shoes. Current 'sale' is 2 pairs for $99 and has been ongoing. Otherwise, you pay as marked. The staff are helpful in checking for other sizes. They also sell socks, sandals, and shoe care items, such as leather cleaner, protective sprays, etc.

We visited the outlet & my boyfriend wanted to come here. He was looking for some specific shoes…read morethat this store didn't have. The staff welcomed us in and asked if we needed help. We just browsed around up and down the aisles. The store was organized and need. There was lots of clearance shoes in men's and women's sizes. We didn't purchase anything that day, but we will definitely go back.

I am a fan of this Banana Republic, we usually head in when my husband needs new work cloths or…read morereally just cloths in general. He has a very picky sense of style, and Banana Republic usually fits the bill for what he is looking for. Every time we have been in the employees have been super helpful. Even if I'm just walking through from the parking lot, someone always asks if I need any help. The employees also go above and beyond if your item isn't in stock. They will place the order for you online and ensure they are maximizing all the discount codes possible. This is definitely a store where you should never pay full price, they always have a sale going on. Between the check out computers and handheld machines you never have to wait long in line which is a big plus as well!

i kind of teetered off buying clothes from here. the outlets just prove to be too good of a deal. i…read morerecently found a pair of jeans on sale that were great, but they were too long (they were abnormally long, i'm not that short but even with 3.5" heels there was at least 1-2 inches dragging on the floor). Luckily, as a luxe card member, basic alterations are free. I'm kind of weary of alterations on denim because most people just sew them up and don't really pay attention to the stitching that is different on jeans. When i got my pair back four days later, i was thoroughly impressed that the stitching matched the rest of the jeans. The length was just right and the matching stitching made it ten times better! i'm very pleased with this location.

My wife and I come here about twice per month. They flip the merch pretty quickly because every…read moretime we visit, nothing appears the same as the previous visit. Small and quaint, but I don't think my wife has ever come out of there empty handed. The young ladies that work there are always helpful and treat us like royalty.

I went to Express in Crabtee Mall to look for a birthday dress. It was my first time going to the…read morestore. I had a great experience with Sheryl and another young lady they both was very nice and helpful and made me feel comfortable as a plus size women. I found a beautiful dress. I do hope one day Express has more clothes for plus size women.

Time and time again I visit and I'm pleased with my experience. The most recent visit I fell for…read morethe baggy wide leg jeans and Lucy was so kind to hunt down my size and assist me with my shopping experience. I appreciate the kindness and the customer service at this location. It never fails. The staff here are truly a team and always willing to lend a hand and make suggestions. For the price point here the customer service aligns. Unfortunately, selection of sizes here are fewer than online and I end up having to shop online.