Time and time again I visit and I'm pleased with my experience. The most recent visit I fell for…read morethe baggy wide leg jeans and Lucy was so kind to hunt down my size and assist me with my shopping experience. I appreciate the kindness and the customer service at this location. It never fails. The staff here are truly a team and always willing to lend a hand and make suggestions. For the price point here the customer service aligns. Unfortunately, selection of sizes here are fewer than online and I end up having to shop online.

Nice location and conveniently located within Crabtree mall. Lots of parking outside . There are…read moremany restaurants inside to eat and snack. Passed by express shop and went in to look for good tshirts .. They have a good collection but it was slightly expensive . There was some sale going on - with 30% discounts but still the price was a little high for me . Dress material looked good. Nice shop

Great service, up to date trends, color, & style selection. Amazing quality and value!read more

Clothes are nice and plentiful but customer is selective. We noticed the greeter only spoke up when…read morea Caucasian customer came in. Thanks to the cashier for not being this way. Sad to say that we are used to it nowadays but this is what happened at this location. We won't be back.

This place is great for unique clothes and jeans. I always thought this store was for a young…read moremillennial crowd but I continue to find fun things that an older person can wear. Tye, the sales girl at the Crabtree location is AWESOME!!!!!!! Not just trying to sell you anything and everything, she really works with you to find clothes that fit your style. Love going to this store!

I love The Buckle!!…read more I buy all my jeans here and have recently converted my husband from his Levi's/Wranglers to buying some nicer jeans for going out. When you're a girl, it's easy to find jeans in the $80-and-up price range. I've noticed stores that used to be affordable have really crept their prices up lately (Express and Banana Republic being two HUGE offenders IMO). Well, if I'm going to spend $100 or more on a pair of blue jeans, I darn well would like to have a wide selection of brands, fits, washes, and lengths! Enter The Buckle! The primary focus here is on the jeans. They have Big Star, Lucky, Miss Me, and more in terms of designer brands, and they also sell their own brand, BKE. Yes, designer jeans are expensive, but finding jeans you LOVE rather than "I guess these fit ok" is worth the price. The store also sells bathing suits, tops, outerwear, acessories, and shoes by popular brands. The sales staff is all incredibly friendly and willing to help. They will grab you different sizes, and they are knowledgeable enough to look at what you're trying on and recommend other brands or styles that you might like. They really know their fits too. Best of all is their punch-card program. For every $10 you spend, you get a punch on your card. After 20 punches, you get $10 off any purchase. You can use multiple cards to get even more of a discount, which is really nice. I mentioned once, while paying, that I tend to forget to bring my punch cards in and found out that they will even keep your cards for you in the store to prevent that happening (SO glad to know I'm not the only one, haha)! The Buckle gets a big old thumbs-up from me!

The associate who found the sweater I bought was very sweet and engaged. However, the young girl…read morewho rang it up signed me up for a new credit card without my permission. She explained that the company was upgrading everything and that I needed to give my information again. I told her I did not want a NEW credit card, as I already have a Loft CC - and that I do not want her to 'ding' my credit. She assured me none of that was happening. But that is exactly what she did. Now I am unable to access both the old and the new accounts. The CC company nor Loft is able to access either. I have spent 2+ hours on the phone today trying to correct this. So far, I can not access my new (unasked for) account or the old. I am unable to pay the card. All because a sales associate told me something untrue. I will be canceling my card as soon as I pay it. And I doubt I will shop at loft again.

Sales staff need to be more pleasant. Great layout and…read moreshowcase of products. I usually buy online but will occasionally stop by.

Love! Love! Love!!! This store is the best! Cloths are stunning, however, the staff is…read moreexceptional!! I am always welcomed in with smiles and helped beyond imagination. Love all from the management to the staff!!

Both Hannah's and Landry don't even get me started are so much fun to be around. The selection…read morespeaks for itself, but they go above and beyond when it comes to service. They periodically send me texts of new collections and they already know what I like so... All I can say is when I walk into the store on Daniels I feel like I'm walking into like an airport where I know no one. I don't even go anymore. But check out the back of my car I came for one pair of boots. And I regret nothing! Sitting in the parking lot, heading in for round two. Oh, and I snagged so many things on sale that honestly I felt like I was thieving. You should see my sweater with horses on it. It's absolutely amazing.

I haven't visited in a few months but this Saks has a great perfume selection with remarkable…read moreservice. The handbag selection was a little disappointing because I expected more designer bags. The shoe section is nice enough. Sadly, however, the mall where this Saks is located has many vacant stores. And many on the top floor are Mom and Pop-type stores. Kind of feels like a deserted mall in parts.

Review: A Gem at Saks Fifth Avenue Raleigh I recently had…read morethe most wonderful experience at the Saks Fifth Avenue in Raleigh, and I couldn't leave without sharing how incredible the service was. From the moment I walked in, the atmosphere was welcoming, but the highlight of my visit was easily the Creed counter. The sales associate was beyond friendly--truly professional, knowledgeable, and patient as I explored different scents. They went above and beyond to make the experience feel personalized and special. I walked away with some fantastic goodies and samples that made the visit feel like a true luxury treat. If you appreciate top-tier customer service and an inviting shopping environment, I highly recommend stopping by this location. A Note of Sincere Condolences It is with a heavy heart that I share my condolences regarding the news of this location's future closing. Saks Fifth Avenue has been a pillar of luxury and exceptional service in the Raleigh community for years. Losing such a sophisticated shopping destination--and the talented, friendly staff who make it so special--is a significant loss for the area. Thank you to the entire team for the years of elegance and excellence you've brought to our city. You will be deeply missed.

So, Athleta has a lifetime warranty on their products, and you can return/exchange items anytime,…read morefor any reason (their words, not mine). I chatted to an Athleta customer service rep before going to Southpoint to confirm. They confirmed. The woman working here let me know that, because I wore the item more than once, it's not "really" returnable. And that the pilling on my leggings are normal "wear and tear". (I'll note: i typically love Athleta but I've had some leggings for 5+ years with zero pilling...Athleta leggings should not pill). She said returns/exchanges are up to store discretion, contrary to the global return policy. And her decision was to not accept my leggings. What made matters worse was when she picked up the phone, held it to her ear, clearly about to take another call -- all while I was talking to her. It was clear she was trying to end the conversation and rush me out. I knew this person was wrong, so I called the Athleta customer service dept on the drive home, who confirmed that this person was indeed wrong. In their words: "She should have accepted your leggings." They offered to call her directly and read her the policy, or help me resolve the issue via email. I chose the latter -- mostly because this person made me pretty uncomfortable in-store. I normally love Athleta, but this woman's attitude was pretty rough and her refusal to honor Athleta's exchange policy was just not ok. Thankfully, Athleta corporate came through.

I can't believe I walked by this store so many times and never stopped to look inside. I'm glad I…read moregave it a try, there are so many nice things! I tried on a bunch of swimsuits and found it very hard to choose one because they all fit so well! Plenty of coverage, but still flattering shapes and vibrant colors. It looked like there were plenty of beach cover-ups, skirts, shirts and other non-sporty clothes, but also a lot of athletic apparel. Next time I need something in that department I will definitely stop by. The prices are below Lululemon and in range of Nike and New Balance. My swimsuit top was around $60 and the bottom $50.

This is one of my daughter's favorite stores for dresses. Service is fine. The selection is great,…read moreespecially for teens. They generally have a pretty decent selection of discounted items too.

Rachel was super attentive so stars for her but the prices in here are so outrageous. Call me poor…read moreI guess but the entire store was 3 colors, pink, blue and white so fairly limited in color especially since I love green and the majority of what they had were dresses or romper/jumper things most likely due to graduation season but still. Overall, just wasn't impressed with price, and lack of variety. We also waited in the changing room line for a long time. The employees were nice and the store was clean and so posh. The stars go to them but not the actual products they're trying to sell.