Visited Dillards today to shop for a special occasion dress for my teenager for her graduation…read more Roxanne was very friendly and helpful. She personally assisted us with shopping for appropriate dresses for a 8th Grader. Unfortunately we did not find a perfect fit, however, the selection at Dillards for evening gowns and Special Occasions is tremendous. I appreciate the fact they dedicated a portion of the store to Juniors sizes. Many of the other department stores have gotten rid of Juniors/ Misses and have merged styles with Women's clothing. Dillards has an abundance of designers, I just wish the price tags were reasonable.

Rania Benhassine, the manager is what keeps a business open. She has options for problems that make…read moresense. I will be back because of your selection of both clothing and your manager.

Great location, affordable prices for chic sundresses and cute accessories. Some of the jewelry…read morereminds me somewhat of Anthro pieces but at a much lower price point. Happy I discovered this shop while leaving a nearby nail salon. The employee there provided helpful information when I asked. Shop a little, then stop next door for ice cream! LOL.

2.5 stars. I'll round up because the clothes are really well priced and affordable. The store is…read morecompletely color coded and sectioned off by blouses, dresses, jumpsuits, pants, accessories, etc. It's a great layout that makes shopping experience aesthetically pleasing and sophisticated. I've had luck with finding some staple items here for fair prices. $30-50 for a nice blouse or casual dress. The reason the rating is so low is because of the manager who oversees the store. She isn't there every time I have gone in, and the experience is better without her. She seemed very standoffish and was short with me at checkout. Very unapproachable. HELLO, this is retail. On another note, the lighting in the fitting rooms is excruciatingly bad. I feel like I have gained 10 lbs every time I look in the mirror. It is very unflattering and often causes me to put the items I tried on back.

I haven't visited in a few months but this Saks has a great perfume selection with remarkable…read moreservice. The handbag selection was a little disappointing because I expected more designer bags. The shoe section is nice enough. Sadly, however, the mall where this Saks is located has many vacant stores. And many on the top floor are Mom and Pop-type stores. Kind of feels like a deserted mall in parts.

Review: A Gem at Saks Fifth Avenue Raleigh I recently had…read morethe most wonderful experience at the Saks Fifth Avenue in Raleigh, and I couldn't leave without sharing how incredible the service was. From the moment I walked in, the atmosphere was welcoming, but the highlight of my visit was easily the Creed counter. The sales associate was beyond friendly--truly professional, knowledgeable, and patient as I explored different scents. They went above and beyond to make the experience feel personalized and special. I walked away with some fantastic goodies and samples that made the visit feel like a true luxury treat. If you appreciate top-tier customer service and an inviting shopping environment, I highly recommend stopping by this location. A Note of Sincere Condolences It is with a heavy heart that I share my condolences regarding the news of this location's future closing. Saks Fifth Avenue has been a pillar of luxury and exceptional service in the Raleigh community for years. Losing such a sophisticated shopping destination--and the talented, friendly staff who make it so special--is a significant loss for the area. Thank you to the entire team for the years of elegance and excellence you've brought to our city. You will be deeply missed.

The associate who found the sweater I bought was very sweet and engaged. However, the young girl…read morewho rang it up signed me up for a new credit card without my permission. She explained that the company was upgrading everything and that I needed to give my information again. I told her I did not want a NEW credit card, as I already have a Loft CC - and that I do not want her to 'ding' my credit. She assured me none of that was happening. But that is exactly what she did. Now I am unable to access both the old and the new accounts. The CC company nor Loft is able to access either. I have spent 2+ hours on the phone today trying to correct this. So far, I can not access my new (unasked for) account or the old. I am unable to pay the card. All because a sales associate told me something untrue. I will be canceling my card as soon as I pay it. And I doubt I will shop at loft again.

Sales staff need to be more pleasant. Great layout and…read moreshowcase of products. I usually buy online but will occasionally stop by.

I recently visited this location after shopping online, using my VIP discount code for a clearance…read morepair of sorbet orange Adidas Cloud Foam Ozelle's. I love Adidas and needed a new fitness shoe to compliment my adidas wardrobe. The Ozelle is similar to a balenciaga style sneaker that offers cushion with cloud foam that is trendy, retro, colorful, supportive and lightweight. The original price is over $60 and I purchased them on clearance for $29. When I visited the store I saw the same shoe for $45. Shop online for the best prices available and pick up in-store. The cashier was very helpful and ready to check me out. I perused the sales floor and saw many styles that were overpriced and way out of budget for the brand. Know your prices before shopping here.

Poor customer service on multiple visits. No acknowledgment from staff outside of them telling you…read morethey're closing in 10 minutes. I spent a significant amount of time in the store and made eye contact with several staff members. It wasn't until it became closer to closing that one staff walked over to me to let me know that they would be closing in 10 minutes. How rude?! "No, hello. Let me know if I can help with anything." The staff here interact with each other and never the customers. I took my money to Dick's next door. Two stars for the clean and organized store, which is the only positive here.

Asked when I purchased the outfit if it could be returned and the cashier said "yes, 30 days" but…read moreit's actually only for store credit so now I have $100 store credit for somewhere I don't even want to shop. Save your $ and buy somewhere else with a reasonable policy.

I love Madison! Due to covid, I've been an indoor hermit for the last few months. I forgot how much…read morei loved just going to Madison and browsing. The other day, I decided to venture off to Cameron Village. While some areas of Cameron Village pretend like covid-19 is not a thing, Madison did a great job making me feel safe. You can try on clothes, and I am pretttyyyy sure they sanitize the clothes after you try em on. I put back a shirt I didn't want, and I noticed they went back and grabbed it off the rack and took it to the back, presumably to sanitize. I love that. I will 500% be back (esp when there are sales!)

The #1 thing I hit Nordstrom rack for is shoes. I've scored Dr. martens that retail for over $200…read morefor $40. They have lots of clothes but none are really my style so can't speak much to the potential deals there. The store is always very clean and well organized. Staff seem a little tired but I supposed that's retail.

I came here the first week it opened on a Sunday afternoon. The store was very busy and aisles were…read morevery narrow so difficult to navigate when it's busy. Staff was helpful. There is a good selection of clothing and brands in the store was organized for the most part. Dressing rooms were roomy and clean.

The staff is always friendly here. They have an overall good selection to choose from. Now,…read moresomething aren't worth the money - but that's just business - pick and choose what works for you. The store for the most part is kept well. No crazy messes to dig thru or things being out of place. Normally, everything is within the proper section of the store. They do have good sales here and there - that's normally when I will tip toe in and see what's going on ;)

Went here for the first time and the store looked really organized. Clothes were folded nicely, and…read morethere was good selection to choose from. Nice place to shop, everything was easy to find and I enjoyed being here!