Great place. I have been ordering from DoorDash and it is VERY hard to make mongolian for someone else. Even with clear instructions. However, their place follows instructions EXACTLY (and I am high-maintenance on my multiple instructions. It is a paragrap). They somehow manage to excel every time, so much that I cannot even make it as good as they can. Noodles are not soggy and veggies are ALWAYS fresh. I order tofu now that I am vegan amd and it is delish. Pics show hearty protein and veggies with yummy flavored noodles. They also dont give you mostly noodles as some places do. Alot of hearty bites with everything. This is why I crave this plac3eand irder at least once a week read more

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Adding another star based on the owners response. Accountability goes a long way! I would love to try again if I am ever back in town. Staff was super nice and they had a ton of options to choose from and far as ingredients go. I had high hopes but unfortunately, i ordered to go and I asked for no spicy and when i got back to the hotel it was so spicy I could only take 2 bites. My lips are still burning 15 min later... For me it was a waste of 20 bucks but if you can handle the heat seems like a good option. read more

Food is delicious, my bf and I come here like every 2 weeks. Staff is very friendly. Very spacious as well read more

Bamboo Mongolian Grill - Medium size, side rice and soup - Mongolian Near Me - Pasco, Washington

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I was really looking forward to the door dash delivery on this one! $48 + $7 tip. Unfortunately, first bite was a wad of hair! A WAD OF HAIR IN THE NOODLES!Looking thru the rest of the delivery, there was 3-4 strands of hair in the rice!! WTF??! Called the restaurant to see if they'd reimburse me and they said 'You need to return the food so we can look at it" WHAT? That's 25 minutes to the restaurant, and return. An hour of my time!! ...If I wanted to scam you, I'd put my own hair in the meal, but seriously, what would I be going for here? You're slobs who need a health department visit?? I'm just soooooo ANGRY about this! DO BETTER! WILL NEVER ORDER FROM HERE AGAIN! I know...1st world problems. If I order food, it has to be decent! read more

Great little place. Very popular and very busy! Loved that you could choose your own stuff and load the stuff up! They cooked it fresh and right in front of you! The service was ok but it was a self serve. I asked for a soda to go and they charged me for it even though I just paid for one! Oh well! read more

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Best food ever the girls there are the sweetest customer service is the best, it's literally our go to spot read more

Bamboo Mongolian Grill - The best of the best - Mongolian Near Me - Pasco, Washington

Watch some football, listen to some decent music, nice waitress, and eat unlimited delicious, spicy piles of noodles, veggies, and meat. Hit 'em up. read more

First off- the staff were incredibly kind, attentive, and excellent with service. The food was not so lovely. I asked for zero spice and even told the chef I did not want it near others food due to spice being used. Chef did cook mine separately but it was SOOOOO SPICY! I also did not eat it because it was so spicy!! I was super disappointed in that. I also felt it was odd that ice was used in all the sauces/noodles/veggies. It almost made the food soggy. Wont be back due to food not being good but the staff are amazing! read more

They robbed us, charged us for two small bowls for 10.99 each when we had a medium bowl for 14.99 instead, because we were sharing but they have no signs that say that anywhere. What kind of place doesn't let you share food. read more

The Tri-Cities is the gold standard for Mongolian grill restaurants. I've tried Mongolian grills in the Olympia area, western Wisconsin, even the absolute worst burnt-to-shit form it took in Reno, Nevada. I don't know what it is about this area, but, if you want good Mongolian grill, you can't get any better than in the confines of our quiet, often overlooked, community. And Bamboo exemplifies how great the Mongolian grills are in our area. Excellent staff, excellent cooking, excellent presentation. Highly recommend! read more

Door Dash order and whoever made the order must have been drinking on the job. One dinner completely missing and the one received was wrong. I did not think the size was generous for a medium either. Didn't read instructions or follow choices for mongolian. I've read other reviews and didn't want them to be right but they are. The restaurant was nice when I called and they offered to redo the order but I didn't trust them to get it right. . I read more

Ruby's commitment to providing exceptional service is commendable, and it is always refreshing to encounter a server who genuinely cares about their customers' experience. It is clear that she takes pride in her work, and her dedication to her craft is evident in the way she interacts with her guests. The cooks work really hard making sure there was no spicy stuff left on the grill before cooking our food! Overall, I highly recommend Ruby and the restaurant for their exceptional service, and I look forward to dining with them again in the future. Thank you! read more

After my heart attack, I was forced to go vegan and was looking for something other than an Impossible Whopper or Beyond Burger. This was much healthier and only slightly more expensive than fast food. Service was great as was the food. If you leave this place hungry, it's your own fault. read more

They use spaghetti noodles... It ruined it for me.... The service was good. They were very polite. It was very clean and the taste was good but the spaghetti noodles were horrible. It was like eating a taco with a hotdog bun. read more

What I remember was spending $79 and left starving and upset so of course I grabbing the tip. I also remember talking to the gentleman that was working when we ordered out drinks about the kids meal and that apple juice was extra which was fine. So the point of that being said is we intended to order a kids meal. She didn't get more food then what a kids meal would have provided. My reason for being upset is very simple, your staff could have just easily taken off the couple dollars and reduced it to a kids meal price. I don't remember them asking if we wanted to add more food to the kids bowl. Even if they did, that should've made my case to change it to a kids meal easier wouldn't you think? That would just go to show that we didn't realize there was different size bowls, hints the kids grabbing a bowl that they below half full. Also, what the waitress had offered after everyone was already done eating and we were getting up to leave was not to go get more food, no it was that she could have the cooks throw the food back on the grill and put water on it to make it less spicy and then add more teriyaki sauce to it. It could've been resolved very simply by changing it to a kids meal, but it was not an option they were willing to do. It was more of a "your 6 year old grabbed the wrong size bowl and that's on you" kind of thing. I would expect as I think most would for them to be a little more gracious especially knowing I only took a couple bites of my meal. Idk, maybe my expectations are a bit to high. read more

Great food great Atmosphere , been coming here for about 4 plus years and the food is amazing waitresses Rosie and Ena today topped it off today. read more

This place was great! The food tasted awesome and the service was outstanding! The staff at this location made me feel special :-) read more

Bamboo Mongolian Grill - Mongolian food :-) - Mongolian Near Me - Pasco, Washington

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Excellent food and did phenomenally well with handling a food allergy. Great service, reasonable prices, and tasty food - can't ask for more! read more

I like the option of choosing your bowl size or doing buffet. The folks were kind and friendly. Nice and clean and good place for families.

Excellent customer service from the moment you walk in. Greeted and seated quickly. Selection of ingredients is full and fresh. Enjoyed our meal, 2nd time here and our favorite Mongolian by far. read more

Place was awesome. Fresh vegetables well worth it. Staff was friendly. The cooks were on it.

Good grill. The soup and tea are fantastic. Cooks are fast and entertaining. I think it's a bit pricey but I got 3 meals out of my bowl. Flavor recommendations are decent but missing acidity so always add a single scoop of lemon to all recommendations. read more

This place was fire me and my friends had the munchies so we went there and the food was bomb super fresh they cooked it up at the grill and added tons of hot sauce so good also they have a strawberry lemonade that is SO good and they also have horchata so that's different for Asian restaurant so definitely come here it's bomb yeah.. we watched the game tonight there too. The Seahawks suck lol read more

Bamboo Mongolian Grill - Best in town - Mongolian Near Me - Pasco, Washington

Bomb.com I basically live here now 5* chile this is the only place I go to for Mongolian food nobody else has the read more

This place is your standard Mongolian grill. Service was great and the place is clean. The sauces were a little bland, so add extra. The veggie portions are cut too big which limits the amount you can fit in the bowl. This also prevents the veggies from being cooked enough. A good choice if you want to eat healthy. I've been to the other Mongolian grills in the Tri-Cities. This place is on par with the others. read more

Loved this place! The gals serving & seating were very friendly and attentive. The gentleman working the grill were nice, asked us if we wanted spicy or teriyaki. We put our food in the large bowl and after cooking it fit in a medium, so they scooped it into the smaller bowl to make it cheaper for us! So nice! The veggies were perfectly cooked, great flavor sauce.. and the food was steaming for over 30 minutes! Ouch! My husband told me to toughen up read more

Definitely recommending to everyone I know. Food is so so delicious! Whole staff is very kind and attentive. My friend can't have gluten and they had some good options for her, they even cleaned the entire grill for her before they cooked her food on it. read more

The food was great! I love their food. Just today the waitress was very rude to us. Throwing us the straws and napkins. And not once came to ask us if we needed anything when we needed more drinks. But other than that the food was great. read more

S good Mongolian grill is hard to find. But this place fits the bill. Great selection of ingredients to make your own dish. Staff is friendly and helpful. What a yummy experience! read more

Mongolian grills of every kind are rather hard to review objectively, since the quality of the meal depends on what you put in the bowl. That being said, I would call the service pretty good, but the offerings a bit below average. Not a lot of sauces. The pricing structure is different from any Mongolian Grill at which I've eaten. Usually what is offered is all you can eat. This one gives you one trip to the grill, and a different price for the small, medium or large bowls you choose to fill. The prices go up for the same bowls at dinner. A tiny bowl of rice and a small bowl of egg flour soup are included. The service was friendly and prompt. read more

Amazing food and amazing service! I love coming here. The staff is super friendly and the red bull-infused lemonades are to die for!!! Seriously! I've gotten each flavor! My fav Mongolian spot! Everything is fresh! The environment is very clean. read more

The Mongolian is fine. It has plenty of food options, variety for your bowl. But it does give off a dirty feeling when in there. It is an oily food. I'm grateful that there is one Pasco, it's a lot closer to my location - I'm tired of always traveling to Richland or Kennewick to get good food. The food is good, but it's not going to blow you away. And the egg drop soup is very average. The reason I gave them a 2 star is because they advertise Pho on the weekends, but I came in once and they didn't have any. The only reason I came there!! They said they didn't usually don't serve Pho when it's hot outside...?? Ok? read more

Locally owned, delicious, great customer service. Best Mongolian in Tri-Cities!! Always stocked /fresh ingredients, clean establishment. Worth the trip to Pasco to visit!! read more

I can't say much about the building or the staff, I have only ordered food delivered. I have ordered 2 times and will not be ordering again. My meal was a very simple one, rice noodles, pineapple, water chestnuts. they screwed it up both times. The 1st time they just replaced the rice noodles with egg noodles. The 2nd time there were more mistakes like onions in it and egg noodles again, I even left a note in the order to just cancel the order if they were going to sub. noodles again. I wish them well and hope they can succeed as a business, but it wont be any of my business going forward. read more

What a cute little place! I'd never had anything like this before. You fill your bowl with whatever you want and then it is cooked right in front of you. Nice service and staff. I would definitely go back. read more

I've been here a couple of times, and the food is pretty good. I think it depends all you put in your bowl. It's not really rocket science. I go for the medium bowl and don't stack it to high. If it doesn't fit in the bowl that you bring up, they upgrade your bowl to the next size up. I still have left overs left to take home. That's the best part, because the noodles and fixings just marinate in the juices for the next day and it even taste better. I came in about noon and the waitresses were really prompt on filling up your drinks and checking on you. Pretty big place, it even looks bigger because there's a huge wall mirror. It's pretty clean. I will be returning when I'm in the mood for Mongolian. read more

Friendly staff, good food and great prices compared to other Mongolian grills I have been.

Great food and great service! My wife and I came for dinner on a Thursday night, and had positive interactions with everyone working there. Very friendly and welcoming. I like the way the pricing is structured - you can get the "All You Can Eat" typical of most Mongolian Grills, but if you know you're not making that second (or third, fourth, etc) trip to the line, you can just get a single trip with a Small, Medium or Large bowl, at an appropriately reduced price from the full buffet option. The ingredients were all fresh in appearance and taste, and there is a great variety to choose from. The sauce choices are also plentiful and the "recipe" for a basic sauce is easy to follow and ends up very tasty. We're new to the area, and are admittedly spoiled by our former Mongolian Grill, which served large won ton wrappers and an amazing plum sauce at the table - neither of which exist here... However, even without them, our dinner was very good and we have no complaints about what we DID get. As an excellent finish to an already great meal, the Fortune Cookies they serve are the best I've had in a long time. It seems like most Fortune Cookies these days really don't taste like much of anything, and are just there to fulfill some sort of traditional requirement. But the ones we got after our dinner were really great! Buttery with a hint of vanilla, but still crisp enough to break open and release the fortune inside. The overall look and feel of the place could use a little sprucing up, but it was well maintained and clean, so no real complaints there. We will be back! read more

First time here and wasn't impressed at all. Food was just ok noodles we're not fresh at all. Won't be back

Do not go here! They will unfairly overcharge you. The food lacked flavour and freshness compared to other Mongolian grills in the area. My partner and I both had a large bowl, filled to identical heights. Part of his meal (I'd say 20%) was put into an additional small bowl once cooked. The small bowl was only about a third full. We were charged for the 2 larges PLUS the small bowl. I understand they're a business so they need these processes in place - but being charged $8 for a third of a small bowl is not reasonable so this needs to be changed. We questioned it and nothing was done, we were still made to pay the full amount. Very disappointed, won't be going back. I would like to say our waitress was really attentive however so I do feel bad for not leaving a tip as their unreasonable system shouldn't have to affect her earnings. read more